Review Insights · App Store
Smule: Sing & Duet
Smule · 178,042 ratings · ★ 4.5
4.5
★★★★★
178,042 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"sing"
7 negative reviews mention this · 23% of all complaints
★★★★★ "Hate it. Tell me why I AHVE to pay to sing and I clicked on a duet so it would be free and it wasn’t even working like the actual artist was singing and you can’t even hear yourself" - Dominicanwalahi
2
"singing"
7 negative reviews mention this · 23% of all complaints
★★★★★ "Hate it. Tell me why I AHVE to pay to sing and I clicked on a duet so it would be free and it wasn’t even working like the actual artist was singing and you can’t even hear yourself" - Dominicanwalahi
3
"song"
6 negative reviews mention this · 19% of all complaints
★★★★★ "the subscription just feels like a paywall. basically 90% of the songs are locked behind the subscription, there is barely any good songs that you can do for free. and why doesn’t it mark which songs are free? like the only way you can see is by clicking the button to look at free so…" - Anonymous cloud dude
4
"songs"
5 negative reviews mention this · 16% of all complaints
★★★★★ "the subscription just feels like a paywall. basically 90% of the songs are locked behind the subscription, there is barely any good songs that you can do for free. and why doesn’t it mark which songs are free? like the only way you can see is by clicking the button to look at free so…" - Anonymous cloud dude
5
"hate"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I hated it. I hate how you have to do a payment or subscribe" - Girl Kelis😜
6
"free"
4 negative reviews mention this · 13% of all complaints
★★★★★ "the subscription just feels like a paywall. basically 90% of the songs are locked behind the subscription, there is barely any good songs that you can do for free. and why doesn’t it mark which songs are free? like the only way you can see is by clicking the button to look at free so…" - Anonymous cloud dude
7
"doesn"
4 negative reviews mention this · 13% of all complaints
★★★★★ "the subscription just feels like a paywall. basically 90% of the songs are locked behind the subscription, there is barely any good songs that you can do for free. and why doesn’t it mark which songs are free? like the only way you can see is by clicking the button to look at free so…" - Anonymous cloud dude
8
"phone"
4 negative reviews mention this · 13% of all complaints
★★★★★ "doesn’t work. doesn’t amplify my voice thru the iphone mic" - Cooper&Chloe
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I hated it
I hate how you have to do a payment or subscribe
эм
платно а я бомж
the subscription just feels like a paywall
basically 90% of the songs are locked behind the subscription, there is barely any good songs that you can do for free. and why doesn’t it mark which songs are free? like the only way you can see is by clicking the button to look at free songs in the home page or clicking the song you wanna do and seeing if it asks you to take the subscription
I hate this app
when you said oh I sound amazing and you give me 12150 points. I nearly hated it because my voice sound like ugly and I don’t like it. better next time never told me my voice sounds amazing. Some people hate their voice and they don’t wanna have compliments.
Hate it
Tell me why I AHVE to pay to sing and I clicked on a duet so it would be free and it wasn’t even working like the actual artist was singing and you can’t even hear yourself
Smh!
Love how every song I click on to do solo basically tells me “nope! You have to pay to basically to that”
Awful.
You cannot sing without VIP, and the only times you "can" are when singing with others. God forbid I what to sing solo without paying money? Honestly, I'd prefer searching up karaoke on YT then this wasting money on this greedy app. Do not get it, trust me.
Terrible
You have to pay for songs to sing them if there isn’t someone doing an invite. And the amount of songs recorded you can have is limited.
New update
This app is a money making scheme who charges $9.99 a week just to sing which you can do for free on youtube you can’t even sing by yourself for free without VIP and a new feature they added makes it so your voice could barley be heard when singing and instead a piano, I never write bad reviews, but it’s crazy the app is charging someone for what the app is intended to do allow you to sing.
WHY VIP?!
Why is the app only VIP i just want to sing 😡😡😡😡😡
doesn’t work
doesn’t amplify my voice thru the iphone mic
Doesn’t allow me VIP Access after I paid.
I used to write this a five star but now that I’ve switched from a smart phone to a iPhone I am no longer allowed access as a VIP only unless I use a smart phone but with my iPhone, I have no access it doesn’t recognize me. I’m told I have to download with my Google account which you can’t do that with an iPhone they’re trying to force me to pay full pay because I’ve been ongoing pain Customer for over four years five years and now I don’t have access to this unless I only use my old phone which I don’t have any service on. I’ve asked for help and got no help. This is garbage, Customer Services garbage
Cost increase is astounding
Not even a weekly subscription is affordable.
They ruined their own app.
This app used to be amazing, then somewhere along the line everything is guarded by a paywall. If someone else hasn’t used the sound, you cannot create a cover unless you pay $8 USD per week. In this economy??
تطبيق فاشل بكل المقاييس+ مدفوع+ لا يقبل حذف حسابك منه قبل الحذف
تطبيق فاشل بكل المقاييس+ مدفوع+ لا يقبل حذف حسابك منه قبل الحذف
So bad
So basically, this app doesn’t have any songs I like, it has more regular songs, while I like songs like “Spoken for”, “Jax toy”, and others. So this doesn’t work for me at all..
It should tell me
It won’t let me delete it because of some random thing also you have to pay!!!!!!!!one star at least let me delete this horrible thing on my phone
Paying monthly and getting ads?
Why is this app now asking me questions about my health after singing a song?
Algorithm Sucks
It’s a waste of time for talented people. If you want an app that value talent WeSing is better for you. It’s designed to promote talent
?
?
Fix it
I was on the app and my phone was acting up so I signed out now it keeps saying that yall are having issues with your server and to check my internet connection and I know my internet is working so I fix it
It deleted all of my recordings
I’m not pro. Had recordings from a long time ago. They’re all gone now. Just re-deleted the app. It’s gross to delete people’s stuff. No reason for it. Definitely didn’t motivate me to pay for this again.
Smule pule
You need vip to even play a song
Playback Timing and Speed with Bluetooth is awful
With the growing lack of wired headphones and such, you would think they’d improve the Bluetooth capabilities by now. This app seems to be going backwards with advancements. Not sure if I’ll resubscribe.
😡😡😡😡😡😡😡
I got this app because I wanted to sing, but when you pop into it, it makes you wanna sign in and I can’t sign into anything so this makes me very mad. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡I am very very, very upset because I literally wanted to sing and literally I was hoping for the best, but then no. So can you please change it for for that you you don’t have to sign in.
They are not saying back hi
Not saying hi to me
The Epitome of Frustration is Nigh
Why is the app free to download if it isn’t free to use? That’s a sure fire way to get negative feedback.
Not accurate
You have to sing enough to unlock songs on the already small catalog of song. This app is AI generated. I can literally sing horrible on purpose and it will tell me I mastered the song. Then the next song I can sing intentionally and it will give me ways to improve. Those ways are not always helpful. Some of the things I mess up on is because the back track singers are horrible and throw me off. It’s so back and forth and sporadic. Says I’m an alto when I’m a soprano. I am experienced in singing, I just thought this would be a fun possibility helpful tool but I don’t feel it is. Also there’s no trial. You have to pay to try any songs. Anyway, save your money.
Meh
What happened to all the instrumental songs? Seems like every song has the artist singing over it still. Miss how this app used to be
Good one big prob tho
I like singing on this app I just hate having to have vip to do anything please remove this, it really makes it hard for kids to use the app :c
Save to phone
I like it back in a dish when you can save the video to your phone now you cannot do that. Why would you guys do that?
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)