Review Insights · App Store
Smurfs' Village
Garden City Games · 24,215 ratings · ★ 4.7
4.7
★★★★★
24,215 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
7 negative reviews mention this · 54% of all complaints
★★★★★ "Constant app failure. I used to love this game, but for over a month the app unexpectedly quits if it even opens. So frustrating." - kellybean610
2
"update"
4 negative reviews mention this · 31% of all complaints
★★★★★ "Crash after iPadOS 26.4. After 26.4 update I was not able to play. Can you fix it? It works on iOS but not iPadOS. I have to try 10 times to open the app and it crashes after 30 seconds of playing" - Qin Ben
3
"play"
4 negative reviews mention this · 31% of all complaints
★★★★★ "Crash after iPadOS 26.4. After 26.4 update I was not able to play. Can you fix it? It works on iOS but not iPadOS. I have to try 10 times to open the app and it crashes after 30 seconds of playing" - Qin Ben
4
"playing"
4 negative reviews mention this · 31% of all complaints
★★★★★ "Crash after iPadOS 26.4. After 26.4 update I was not able to play. Can you fix it? It works on iOS but not iPadOS. I have to try 10 times to open the app and it crashes after 30 seconds of playing" - Qin Ben
5
"into"
4 negative reviews mention this · 31% of all complaints
★★★★★ "great game but keeps charging me. I had played this game since I was a little kid, I got back into it a few months ago but ever since I've started playing I keep getting notifications from apple that i've purchased smurfberries, which I haven't done. Even when I haven't pla…" - 2emily4
6
"able"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Crash after iPadOS 26.4. After 26.4 update I was not able to play. Can you fix it? It works on iOS but not iPadOS. I have to try 10 times to open the app and it crashes after 30 seconds of playing" - Qin Ben
7
"trying"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Crashes when I try to open it. Haven’t had to much trouble before, but crashes when trying to open, or shortly after. iOS." - Again me
8
"watch"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Forced ads. It used to be ad free and you only had to watch ads if you chose to but now with the update ads just pop-up randomly like for instance when you’re traveling from one village or area to another or when you harvest a crop and it’s really anno…" - qmdjgptj
9
"another"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Forced ads. It used to be ad free and you only had to watch ads if you chose to but now with the update ads just pop-up randomly like for instance when you’re traveling from one village or area to another or when you harvest a crop and it’s really anno…" - qmdjgptj
10
"unless"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Forced ads. It used to be ad free and you only had to watch ads if you chose to but now with the update ads just pop-up randomly like for instance when you’re traveling from one village or area to another or when you harvest a crop and it’s really anno…" - qmdjgptj
11
"months"
3 negative reviews mention this · 23% of all complaints
★★★★★ "great game but keeps charging me. I had played this game since I was a little kid, I got back into it a few months ago but ever since I've started playing I keep getting notifications from apple that i've purchased smurfberries, which I haven't done. Even when I haven't pla…" - 2emily4
12
"started"
3 negative reviews mention this · 23% of all complaints
★★★★★ "great game but keeps charging me. I had played this game since I was a little kid, I got back into it a few months ago but ever since I've started playing I keep getting notifications from apple that i've purchased smurfberries, which I haven't done. Even when I haven't pla…" - 2emily4
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Constant app failure
I used to love this game, but for over a month the app unexpectedly quits if it even opens. So frustrating.
Crashes when I try to open it
Haven’t had to much trouble before, but crashes when trying to open, or shortly after. iOS.
Does not work
Game does not work. It launches and then it just shows black screen. If I could I would give them zero stars. Please update.
Ads ads ads ads
I’m tired of dealing with the ads because enough people aren’t buying the things that they’re trying to sell in the games now they’re forcing ad upon us even when I turned the Wi-Fi off and I played the game. It has turned into ads ads ads ads ads. Maybe the developers think that it’s OK to exploit the people that enjoy the game but I’m sorry it’s not if you wanna watch. Feel free to download this game otherwise I would stay away from him.
I received notes from the developer telling me the reason why the ads are now appearing in the game or so that they can still offer the game for free. The developers seem to think that this will make me think that the ads are OK and I’m very sorry, but I don’t I think that they’re taking advantage of people and attempting to pressure them into buying things that they don’t want to and shouldn’t have to. Are you offering a game subjecting people to add out of nowhere so that you can make money I’m sorry you’re changing the terms at the game not me. It’s the reason why I don’t even use the unless I’ve turned my Internet off I get on and get the item for the daily use and then I exit the game. Turn my Wi-Fi off and then go in and do the game and yes, it limits what I am able to access because apparently some things to be on the Internet in order to access or participate in so my game access will be limited from this point on and if you get to the point where you start charging people for access to the game. It will be something that I discontinue. I started because I like the game, but it’s not something that I have to do something I wanted to do, but as you make it less and less appealing every I just am not gonna be taking advantage of you shouldn’t have to pay into a game in order to use it and insisting that I watch the ads or start making I’m sorry, but that doesn’t make what you’re doing right and I’m not gonna change my review and I don’t appreciate you trying to ask me too. I told you guys for months that I didn’t like to add and then they were and you’ve increased them and increase them in increase them and it’s an unpleasant experience. You didn’t even talk to people about it. You just started doing it. I have told you from the get-go so I didn’t like to add and I’m sorry that it makes me feel like I’m being used and taking advantage of if other people don’t feel that way then that’s on them, but this is the way what you feel and commenting or trying to get me to change how I feel is not gonna happen
I’m tired of being asked to update my review or take it off of here. What I’m saying about the ad is true. I’m told that if I make an in game purchase that the ads will stop.Either u need to put up with the ads or make a in game purchase.This is so the game stays free.I hate to inform the game developers THE GAME IS NO LONGER FREE.Ur make the people who play the game pay one way or another.
Stop asking me to update a revision my my opinion or how I feel it’s not gonna happen I feel like you guys are exploiting me and you’re charging people to play the game even though you’re you’re saying it’s for one reason and it’s another you’re exploiting the people that play this game on this is not gonna change. I will wish you would leave me alone. If you didn’t want my opinion then you shouldn’t have asked me in the first place stop asking me if I’m having a Smurf time in the game if you hadn’t asked me that I wouldn’t have filled this out.
I received notes from the developer telling me the reason why the ads are now appearing in the game or so that they can still offer the game for free. The developers seem to think that this will make me think that the ads are OK and I’m very sorry, but I don’t I think that they’re taking advantage of people and attempting to pressure them into buying things that they don’t want to and shouldn’t have to. Are you offering a game subjecting people to add out of nowhere so that you can make money I’m sorry you’re changing the terms at the game not me. It’s the reason why I don’t even use the unless I’ve turned my Internet off I get on and get the item for the daily use and then I exit the game. Turn my Wi-Fi off and then go in and do the game and yes, it limits what I am able to access because apparently some things to be on the Internet in order to access or participate in so my game access will be limited from this point on and if you get to the point where you start charging people for access to the game. It will be something that I discontinue. I started because I like the game, but it’s not something that I have to do something I wanted to do, but as you make it less and less appealing every I just am not gonna be taking advantage of you shouldn’t have to pay into a game in order to use it and insisting that I watch the ads or start making I’m sorry, but that doesn’t make what you’re doing right and I’m not gonna change my review and I don’t appreciate you trying to ask me too. I told you guys for months that I didn’t like to add and then they were and you’ve increased them and increase them in increase them and it’s an unpleasant experience. You didn’t even talk to people about it. You just started doing it. I have told you from the get-go so I didn’t like to add and I’m sorry that it makes me feel like I’m being used and taking advantage of if other people don’t feel that way then that’s on them, but this is the way what you feel and commenting or trying to get me to change how I feel is not gonna happen
I’m tired of being asked to update my review or take it off of here. What I’m saying about the ad is true. I’m told that if I make an in game purchase that the ads will stop.Either u need to put up with the ads or make a in game purchase.This is so the game stays free.I hate to inform the game developers THE GAME IS NO LONGER FREE.Ur make the people who play the game pay one way or another.
Stop asking me to update a revision my my opinion or how I feel it’s not gonna happen I feel like you guys are exploiting me and you’re charging people to play the game even though you’re you’re saying it’s for one reason and it’s another you’re exploiting the people that play this game on this is not gonna change. I will wish you would leave me alone. If you didn’t want my opinion then you shouldn’t have asked me in the first place stop asking me if I’m having a Smurf time in the game if you hadn’t asked me that I wouldn’t have filled this out.
Bad - Forced marketing. Sale tricks
Trying to scam people into buying from/for the app. A “sale” was made to notify me but gave me no option to exit. Once I clicked in it showed me what was the “exclusive offer” I needed to see but still no way to exit. I reloaded the app, reset my iPad, checked I had the most recent version and tried again. Still no option to exit.
Can’t even play game because of adds
Very disappointing this game has gotten worse
Won’t open
I started playing this game from day 1 of its launch. After getting a new phone I attempted to load the app on my new phone. I get a screen with Brainy pointing to a sign but there is nothing on the sign. Ive sunk a lot of money into this game over the years and now I’m SOL. But then again after reading the terrible reviews from the recently updates I guess this game is a lost cause. Deleted the app!
Too many ads
I’ve been playing for around a decade and have seen owning companies come and go. This current one has flooded play with ads. I tap anything an ad pops up. I watch and ad and take too long to get through it and another ad starts when the current one ends. I tried for a couple months to try and still play, but it’s not worth it. I’d rather see the game collapse than try and play anymore.
Crash after iPadOS 26.4
After 26.4 update I was not able to play. Can you fix it? It works on iOS but not iPadOS. I have to try 10 times to open the app and it crashes after 30 seconds of playing
Forced ads
It used to be ad free and you only had to watch ads if you chose to but now with the update ads just pop-up randomly like for instance when you’re traveling from one village or area to another or when you harvest a crop and it’s really annoying. I wish they would go back to being ad free unless you chose to watch them to get power ups or whatever.
Cute but expensive
Expensive for no reason an cant plant , has no where to hold storage unless u pay $25
great game but keeps charging me
I had played this game since I was a little kid, I got back into it a few months ago but ever since I've started playing I keep getting notifications from apple that i've purchased smurfberries, which I haven't done. Even when I haven't played the game for a week I will get a receipt from apple confirming my purchase on a date where I haven't played the game. so far I've been able to get refunds so i've kept the game but it's getting really annoying, please fix this! (i've been charged 50$ over the course of this glitch, i've gotten refunds but still very annoying bc if i don't monitor my email then i miss my window for refunds)
اللعبه
ارى ان يتم تخفيض المبالغ للاكواخ المخصصه
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)