Review Insights · App Store
Snapseed: Photo Editor
Google · 16,342 ratings · ★ 4.9
4.9
★★★★★
16,342 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
10 negative reviews mention this · 43% of all complaints
★★★★★ "New update sucks. New update is buggy, removes helpful features (especially with the brush controls). The app was fine before the refresh." - bagels taste good
2
"snapseed"
7 negative reviews mention this · 30% of all complaints
★★★★★ "Unbelievably bad. For those giving this 3, 4, 5 stars, what are you smoking??? Snapseed is so outdated, even in 4.02, that it can’t even handle an iPhone DNG raw image shot on the same phone it’s being edited on. It’s pure garbage that should either be moder…" - BSB-Tuba
3
"been"
6 negative reviews mention this · 26% of all complaints
★★★★★ "unusable. recently, app has been stuttering a lot when i open it, incredibly slow when opening a picture, and slows down my whole phone. unusable in its current state." - jay from rva
4
"years"
6 negative reviews mention this · 26% of all complaints
★★★★★ "Used to be the best photo editing app available.. Update June 4 2026 Been using this software long before Google owned it. It was great. It still was pretty great however, please stop messing with the interface. The new interface is hideous. It doesn’t need to be all fancy and doctored up.…" - Stingr43701
5
"google"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Changing Review. Changed star rating & review!! Google did NOT create this app. They bought it from NIK Software and then ruined it! I’ve had this since it first released & was a purchasable app so I know. Since this new 4.x version (4.9 +) it’s lost a…" - MusicMac
6
"ruined"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Changing Review. Changed star rating & review!! Google did NOT create this app. They bought it from NIK Software and then ruined it! I’ve had this since it first released & was a purchasable app so I know. Since this new 4.x version (4.9 +) it’s lost a…" - MusicMac
7
"since"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Changing Review. Changed star rating & review!! Google did NOT create this app. They bought it from NIK Software and then ruined it! I’ve had this since it first released & was a purchasable app so I know. Since this new 4.x version (4.9 +) it’s lost a…" - MusicMac
8
"editing"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Cannot adjust anything.. I was just editing a picture of a car, and right afterwards the application refused to put out any further changes, I restarted my phone. Nothing worked." - Chr1szy_
9
"phone"
4 negative reviews mention this · 17% of all complaints
★★★★★ "unusable. recently, app has been stuttering a lot when i open it, incredibly slow when opening a picture, and slows down my whole phone. unusable in its current state." - jay from rva
10
"changes"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Cannot adjust anything.. I was just editing a picture of a car, and right afterwards the application refused to put out any further changes, I restarted my phone. Nothing worked." - Chr1szy_
11
"image"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Unbelievably bad. For those giving this 3, 4, 5 stars, what are you smoking??? Snapseed is so outdated, even in 4.02, that it can’t even handle an iPhone DNG raw image shot on the same phone it’s being edited on. It’s pure garbage that should either be moder…" - BSB-Tuba
12
"right"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Left handed users beware of UI. It used to be more neutral ui, now it noticeably caters to right handed people, come on and fix it 🤬" - **••||
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Changing Review
Changed star rating & review!! Google did NOT create this app. They bought it from NIK Software and then ruined it! I’ve had this since it first released & was a purchasable app so I know. Since this new 4.x version (4.9 +) it’s lost any respect now it looks like a cartoon joke. Boo, Google!!
unusable
recently, app has been stuttering a lot when i open it, incredibly slow when opening a picture, and slows down my whole phone. unusable in its current state.
Unbelievably bad
For those giving this 3, 4, 5 stars, what are you smoking??? Snapseed is so outdated, even in 4.02, that it can’t even handle an iPhone DNG raw image shot on the same phone it’s being edited on. It’s pure garbage that should either be modernized or withdrawn from the AppStore. If I were a Google employee I’d be embarrassed my company had its name on this product. I’d give it 0 stars if I could.
Where is the face
App not able to find face. Is it possible to attach file showing message placed over image of face?
Used to be the best photo editing app available.
Update June 4 2026
Been using this software long before Google owned it. It was great. It still was pretty great however, please stop messing with the interface. The new interface is hideous.
It doesn’t need to be all fancy and doctored up. It just needs to be a flat out. Give us the tools and stop messing with it. The update slightly have been very underwhelming. It’s confirming a very serious and useful photo editing app for many many years, to something that seems almost comical with its interface now.
Update:7/18/25
Now the newest update crashes when saving.
Just give us back the original version, before this pathetic “major”
Update. The new Ui is terrible and hardly usable.
Leave it to Google to screw up another great piece of software.
Another Update:
The more I use it, the more I despise it.
How could you take something that was so great, to something so pathetic.
Every time you save, you can’t go right back to continue editing. Google and their greed for you data, when you save it take you to the “ we want full access to your photos” screen.
Update:
I’ve been using since before Google bought it.
I’m glad you’re giving the app some attention, but the new layout is horrendous!
It’s too busy for a phone screen. The side up is way too big, an over uses of numerous fonts. The favor bar at the bottom should just slide with all the tools. The flashy start up is dizzying. We don’t need pictures showing us examples of the styles, just takes up way too much of the screen.
I know you’re trying to to stay relevant, but greatness of Snapseed is / was in its simplicity.
Also, will NOT give FULL ASSESS to my photo library. With that requirement you sure can tell Google owns it, they always want access to everything!
This app has been my "go to" since downloading it on first 3GS. And since then it's always been a really good photo editing app. Since the 2.0 update it's become a great photo editing app!
But.....
with version 2.04167 update it removed a very useful feature. Before the update you could paste a new image on the open photo screen, hopefully the will be reactivated in a future update.
Been using this software long before Google owned it. It was great. It still was pretty great however, please stop messing with the interface. The new interface is hideous.
It doesn’t need to be all fancy and doctored up. It just needs to be a flat out. Give us the tools and stop messing with it. The update slightly have been very underwhelming. It’s confirming a very serious and useful photo editing app for many many years, to something that seems almost comical with its interface now.
Update:7/18/25
Now the newest update crashes when saving.
Just give us back the original version, before this pathetic “major”
Update. The new Ui is terrible and hardly usable.
Leave it to Google to screw up another great piece of software.
Another Update:
The more I use it, the more I despise it.
How could you take something that was so great, to something so pathetic.
Every time you save, you can’t go right back to continue editing. Google and their greed for you data, when you save it take you to the “ we want full access to your photos” screen.
Update:
I’ve been using since before Google bought it.
I’m glad you’re giving the app some attention, but the new layout is horrendous!
It’s too busy for a phone screen. The side up is way too big, an over uses of numerous fonts. The favor bar at the bottom should just slide with all the tools. The flashy start up is dizzying. We don’t need pictures showing us examples of the styles, just takes up way too much of the screen.
I know you’re trying to to stay relevant, but greatness of Snapseed is / was in its simplicity.
Also, will NOT give FULL ASSESS to my photo library. With that requirement you sure can tell Google owns it, they always want access to everything!
This app has been my "go to" since downloading it on first 3GS. And since then it's always been a really good photo editing app. Since the 2.0 update it's become a great photo editing app!
But.....
with version 2.04167 update it removed a very useful feature. Before the update you could paste a new image on the open photo screen, hopefully the will be reactivated in a future update.
buggiest google update ever
worked great but new masking feature freezes on canon raw to the point that it is unusable
Used to be the best app!
This app has gone WAY downhill! They keep revising the look of it but now most of the revisions won’t even save. It’s turned to complete garbage that just looks pretty. WTF
Stop changing the app
Long time user & lately truly disappointed with all the changes. The app was great … please bring back the old app
Why tf have yall ruined this app?!!
I have been using this app since seven years and it used to be so amazing but now they have totally ruined it. I cannot do anything with this.
Horrible interfaz
La interfaz nueva está desleal asco
Зачем?!
Зачем вы так часто меняете фунционал и дизайн приложения, мы только привыкли к одному и тут уже что то опять новое! НЕ УДОБНО!
I don’t give one star reviews, but urgent patch needed
I’ve been a user and spreader of the gospel-Snapseed since before Google acquired it in 2012… so, at least 14 years? With zero hyperbole: This latest update rendered it totally broken for raw format. There is something very wrong with with the way files are loading: unusably high contrast & wild saturation. No ammount of slider tweaking (from what claims to be as-shot) gets a usable result that doesn’t look like an homage to lofi Andy Warhol. My raw files are from an iPhone 17 Pro.
BEEN USING FOR YEARS
BEEN USING FOR YEARSSS LITERALLY PUT EVERYONE ONTO THIS APP BUT WHAT THE HELL IS GOING ON. STOP UPDATING IT! IT WAS PERFECT. NOW I CANT EVEN USE IT. I GO TO PUT A PHOTO IN AND IT AUTOMATICALLY CHANGES EVERYTHING. So sad i have to look for a new app
Terrible Update
Recent update ruined the app
The update ruined Snapseed completely
One star for the 4.0 update! My review used to be 5 stars but this new update completely destroyed the app. All the photos I put through Snapseed now are muddy before I even start editing. Worst update for an app EVER!
Profoundly disappointed
Your recent update must be some kind of joke. I feel like I’m in a game. The best app at one point is now garbage. It’s disgusting.
New update has ruined a simple and effective photo editor
Snapseed was largely unchanged for years and with good reason, it was easy to use, and had a clean, simple interface. Then they rolled out a new update. Took a bit of getting used to, but I was still using it. Now it’s awful. The burn/dodge tool used to be one of my favorites. Now I tried a dozen times to use it and every time end up with a huge swipe of burned area across my image. I don’t know what they were thinking, but I don’t believe I’ll be using it much longer.
Left handed users beware of UI
It used to be more neutral ui, now it noticeably caters to right handed people, come on and fix it 🤬
Cannot adjust anything.
I was just editing a picture of a car, and right afterwards the application refused to put out any further changes, I restarted my phone. Nothing worked.
New update sucks
New update is buggy, removes helpful features (especially with the brush controls). The app was fine before the refresh.
Revised “Bloom” version is simply terrible.
I’ve been using Snapseed since the beginning- for about 15 years- and this is by far the worst revision yet. There are so many problems with it the list would be extensive, but please, at the very least, get rid of the googly eyes. This used to feel like a sophisticated editing app. Now it feels like it’s been reduced to a gimmicky front end.
Not a fan of the update
Why make so many changes that just makes the design overall complicated looking? The fact the even the photos I’ve edited aren’t evenly in a row anymore makes me go “which one did I just edit?” The new scroll through for ambiance, brightness etc. had an unnecessary change, as well. Overall, pointless update.
New Update
I use Snapseed for the majority of my editing and have it down to muscle memory. The new update has rearranged so much to where I am constantly clicking on Export instead of Tools and having to back out. With the new setting I also feel like everything is extra sensitive when adjusting brightness, saturation, etc.
It is really making my editing process unenjoyable.
It is really making my editing process unenjoyable.
Sentiment summary
98%
Positive (4-5★)
0%
Neutral (3★)
2%
Negative (1-2★)