Review Insights · App Store
SnapTidy: Free Up Space
ZENPYRAMID PTE. LTD. · 343 ratings · ★ 3.3
3.3
★★★★★
343 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"photos"
5 negative reviews mention this · 42% of all complaints
★★★★★ "Not worth it. Scanning photos for similar in AI will stop if screen times out and you don’t continue to watch. Then you have to start it over. Not worth the effort to babysit the screen" - mooseolson29
2
"cancel"
3 negative reviews mention this · 25% of all complaints
★★★★★ "How did you cancel this app? I’m not impressed and I don’t like it.. Please cancel my prescription. How do I do that?" - Milo 213me
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
How did you cancel this app? I’m not impressed and I don’t like it.
Please cancel my prescription. How do I do that?
Not worth it
Scanning photos for similar in AI will stop if screen times out and you don’t continue to watch. Then you have to start it over. Not worth the effort to babysit the screen
Paying for removing junk and having to do it one by one.
No way on their site to cancel. It’s a worthless app and I want it cancels.
Thief
Hello, I did not give you permission to withdraw money from my account and you withdrew it without permission. Please return my money.
Bette
Fake , False advertisement. They do not recover photos!!! It’s a clean up app that is all it is ! I wish they had - 10 !! Because that’s what it deserves
Discontinue service
I want to discontinue this service immediately.
Took pics I wanted to keep
I can’t retrieve the info & photos from app
No me gusto
Uno tiene que elegir quiero cancelar y no puedo h me cobraron 13.99 en lugar de 99 centavos por una semana
Cancel
Please cancel here and stop membership. I never figure red how to use .
Kathy Naldridge
Kathy Naldridge
App sucks
Unnecessary app, way better apps out there. Rip off, I cancelled and they still charged me the $9.99, AND I still can’t use it even though they charged me for the period until 04/04/2026. There is no way to get a refund and I cancelled ahead of time: thieves, disgusting, pathetic app company!
Photos are clean!
Clean the rest.
False advertisement
As it was advertise in one of their publicities on Instagram, I downloaded to try to recuperate some old photos as it was advertise, but this feature was not available
Sentiment summary
54%
Positive (4-5★)
9%
Neutral (3★)
37%
Negative (1-2★)