Review Insights · App Store
SnapTidy: Free Up Space
Guangzhou Zongheng Hulian Technology Co., Ltd · 219 ratings · ★ 3.3
3.3
★★★★★
219 ratings
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Top complaints - extracted from 7 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"photos"
3 negative reviews mention this · 43% of all complaints
★★★★★ "Took pics I wanted to keep. I can’t retrieve the info & photos from app" - Humbly disappointed
📋 All 7 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Took pics I wanted to keep
I can’t retrieve the info & photos from app
No me gusto
Uno tiene que elegir quiero cancelar y no puedo h me cobraron 13.99 en lugar de 99 centavos por una semana
Cancel
Please cancel here and stop membership. I never figure red how to use .
Kathy Naldridge
Kathy Naldridge
App sucks
Unnecessary app, way better apps out there. Rip off, I cancelled and they still charged me the $9.99, AND I still can’t use it even though they charged me for the period until 04/04/2026. There is no way to get a refund and I cancelled ahead of time: thieves, disgusting, pathetic app company!
Photos are clean!
Clean the rest.
False advertisement
As it was advertise in one of their publicities on Instagram, I downloaded to try to recuperate some old photos as it was advertise, but this feature was not available
Another pic delete app
There is more than just pics and videos that take up space on a phone. When an app claims it gets rid of junk files you assume it means duplicate and nonsense files from cache and other stuff that prevent your phone from working properly. Not just pictures and videos. I need an email app that will delete all the spam mail and stupid ad mail I get.
Sentiment summary
54%
Positive (4-5★)
9%
Neutral (3★)
37%
Negative (1-2★)