Review Insights · App Store
SNOW - AI Profile
SNOW Corporation · 36,778 ratings · ★ 4.6
4.6
★★★★★
36,778 ratings
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Top complaints - extracted from 65 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"filters"
16 negative reviews mention this · 25% of all complaints
★★★★★ "this app updated to be the worst app ever. i love how they saw picsart charging for everything and thought “hey let me do that too!” this used to be my favorite app to edit photos and put pretty filters on. now, no matter what tool you use, it doesn’t let you save without trying to …" - 0x0anon0x0
2
"snow"
14 negative reviews mention this · 22% of all complaints
★★★★★ "What’s with the last update?. Honestly Snow has always been my favorite for taking selfies but you guys took the fun away, bring back the previous update" - ascendtlibra
3
"photos"
12 negative reviews mention this · 18% of all complaints
★★★★★ "fix the weird overlay. dude this use to be the best app but now it's like everytime i take a photo (even with HD) there's a weird overlay that makes it look like a cheap picsart filter or like AI, it's awful. cancelled my subscription after 2 years because genuin…" - mkc2376
4
"subscription"
11 negative reviews mention this · 17% of all complaints
★★★★★ "I miss the old snow…. Everything is AI, or vip now, almost every filter and feature is locked under vip, and it’s WAY, WAY too expensive… could you not make a shortened subscription, for less? I’ve used this app for 7 years now… Please improve this.. It was my o…" - Madddddyyyyyyyyy
5
"features"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Over charging for what other apps do for free. I used to use snow in about 2018 when it first came out, or was popular, and it was a great app that let you edit all your photos in the same way that other photo editing apps did, but for free; now you can’t use a half of the features that…" - CosplayerCandy
6
"years"
10 negative reviews mention this · 15% of all complaints
★★★★★ "User of 8+ years. it's very sad to see how garbage this app has become. from all the random paywalls to the non stop glitching.. pitiful. this app used to be good and fun to use! the overuse of ai and it barely ever working isn't worth having this on my phon…" - bayo netika
7
"free"
10 negative reviews mention this · 15% of all complaints
★★★★★ "Over charging for what other apps do for free. I used to use snow in about 2018 when it first came out, or was popular, and it was a great app that let you edit all your photos in the same way that other photo editing apps did, but for free; now you can’t use a half of the features that…" - CosplayerCandy
8
"editing"
9 negative reviews mention this · 14% of all complaints
★★★★★ "horrible. just to summarize, if you dislike AI usage, useless and expensive paywalls, and consistent lag, i do NOT recommend! this app is FULL of AI and vip paywalls, which are unnecessarily expensive especially for an app about taking/editing pictur…" - castorice.216
9
"update"
8 negative reviews mention this · 12% of all complaints
★★★★★ "What’s with the last update?. Honestly Snow has always been my favorite for taking selfies but you guys took the fun away, bring back the previous update" - ascendtlibra
10
"anymore"
8 negative reviews mention this · 12% of all complaints
★★★★★ "User of 8+ years. it's very sad to see how garbage this app has become. from all the random paywalls to the non stop glitching.. pitiful. this app used to be good and fun to use! the overuse of ai and it barely ever working isn't worth having this on my phon…" - bayo netika
11
"edit"
8 negative reviews mention this · 12% of all complaints
★★★★★ "horrible. just to summarize, if you dislike AI usage, useless and expensive paywalls, and consistent lag, i do NOT recommend! this app is FULL of AI and vip paywalls, which are unnecessarily expensive especially for an app about taking/editing pictur…" - castorice.216
12
"gone"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Useless Now. Had this app for years and used it to correct distortion from iPhone camera. I tried to use it recently and it’s completely useless now. A lot of the features are gone or behind a paywall. Don’t bother with it!" - EMB119
📋 All 65 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
What’s with the last update?
Honestly Snow has always been my favorite for taking selfies but you guys took the fun away, bring back the previous update
User of 8+ years
it's very sad to see how garbage this app has become. from all the random paywalls to the non stop glitching.. pitiful. this app used to be good and fun to use! the overuse of ai and it barely ever working isn't worth having this on my phone anymore! SNOW... you're days are done. ✌️
PLEASE SWITCH BACK TO THE OLD SYSTEM
This new update is too distorted and unusable. I will be forced to delete after so many years if not returned to the old beauty settings.
horrible
just to summarize, if you dislike AI usage, useless and expensive paywalls, and consistent lag, i do NOT recommend! this app is FULL of AI and vip paywalls, which are unnecessarily expensive especially for an app about taking/editing pictures. notifications about AI slop pop up quite frequently, and you genuinely cannot use the app without having to waste $40 on trying to take a non blurry picture. the app is also VERY laggy and crashes quite easily.
vip
app says vip on everything they should just rename the app to vip vip vip vip vip
I miss the old snow…
Everything is AI, or vip now, almost every filter and feature is locked under vip, and it’s WAY, WAY too expensive… could you not make a shortened subscription, for less? I’ve used this app for 7 years now… Please improve this.. It was my one and only app i ever used for pictures and editing in general.
this app updated to be the worst app ever
i love how they saw picsart charging for everything and thought “hey let me do that too!” this used to be my favorite app to edit photos and put pretty filters on. now, no matter what tool you use, it doesn’t let you save without trying to make you buy premium. i didn’t even use a premium feature and it locked me out of saving my photo. trying to take a screenshot blacks out the screen with a message that says “get vip!!” i deleted this app and will no longer be recommending it to anyone. delete this garbage.
Oof
This app used to be good but now you can't even save more than a few photos without being told you have to pay. What's the point? Been using this app forever and decided to delete it
Over charging for what other apps do for free
I used to use snow in about 2018 when it first came out, or was popular, and it was a great app that let you edit all your photos in the same way that other photo editing apps did, but for free; now you can’t use a half of the features that you download the app for, without paying $15 a month just to do so??
for people like me, a cosplayer living in poverty, can’t afford $15 to do a few touchups, the rare times a year I even get to even take pictures for cosplay photos. so yeah, they suck now. better off downloading one of the free apps I actually like to use features that don’t cost an arm and a leg.
for people like me, a cosplayer living in poverty, can’t afford $15 to do a few touchups, the rare times a year I even get to even take pictures for cosplay photos. so yeah, they suck now. better off downloading one of the free apps I actually like to use features that don’t cost an arm and a leg.
It keeps saying my IOS is incompatible
But it has worked so well this past seven years. I don’t know why it won’t let me use it anymore. It just shows a grey screen.
False Advertising
Why not just make people pay instead of downloading the app anymore, especially for a subscription? I miss using the ads, since at least I can use the editing for an occasional use. Anyone paying to use this must have a lot to spend, or need it for an influencer-like job
crashing
use to love it but now it nonstop crashes :(
Paid for VIP
I paid $42 for the yearly VIP and it expires October 2026. WHY is it not letting me use the VIP options now? My subscription is active!!! I’m not paying another $42 for a subscription that isn’t over for another year!
Used to be the perfect app
Please fix the audio issues on video recording! Any time you try to record more than one video in the video section the audio starts cracking cutting off and lags. Even when you record one video it sometimes lags. Used to be the perfect app to film yt videos and is unusable because of the audio issues
Disappointed
I have been using this app since 2018 for the filters and remove brush but now they have made the remove brush premium. Definitely not a recommended app anymore because their greed has taken over.
Subscription is no good
I purchssed a subscription and 4 days later when i tried using the vip features it kept telling me i didnt have access to the features, forcing me to purchase it again. This is ridiculous
Useless Now
Had this app for years and used it to correct distortion from iPhone camera. I tried to use it recently and it’s completely useless now. A lot of the features are gone or behind a paywall. Don’t bother with it!
No longer good
The reason i used snow for so long was because i could use ar filters and there were sliders to turn off the affects that change your face shape so I was able to use ar stickers and still look like myself in photos. That slider is gone and most of the filters change your face now. I’m done with snow until the face morph slider is back.
Deleting this app
Features that used to be free are now behind a pay-wall.
Removed filter layering
Snow used to be the best app and you could use multiple filters at once and now they remove that feature where you can save a filter and then add a second filter. Literally ruins the app and I will not be resubscribing unless they fix this.
killed the app with this update
not as many features & you have to pay for most of it
90% of features behind paywall now
This used to be a good app with some cool features reserved for the premium subscription. Now 90% of features - even the most basic stuff like removing a zit or slimming your face - are behind the paywall. The app is useless for free users since you can only edit half of what you need.
Great product ruined by greed. Shame.
Great product ruined by greed. Shame.
Eighteen yeArs
개새키들아 사진보정버튼누르면 왜 자꾸 유료신청창년만 나르오고 안 쳐넘어가냐?담 스테이터스로
I can’t put my songs on here
I can’t make put on own songs that I like on here every time I press extract from video it doesn’t work
Unusable on iOS 18.3.2
Whenever you open the app to use the camera despite still being charged for a subscription the app just gives an error saying “this app is incompatible with your iOS version.” And has zero camera features or ability to edit I used to love this app because the camera was ironically less processed than the built in camera app and now it’s completely unusable.
Unusable after recent updates
I used to use Snow to edit my photos. After the app’s recent updates, including the implementation of AI features, it borders on being unusable. There’s very little you can do now without a VIP subscription, which is exorbitantly priced at 10 USD a month. It’s also become incredibly convoluted to navigate. l would highly recommend seeking out a different photo editing app instead of downloading this one.
Chinese apps
Ive noticed the apps that are clearly made in china can't be deleted from the search bar. Just not liking that
Leaving a one star for blocking screenshots
Let us screenshot
No longer free to use
Had this app for years and now it and is sister app are pay to save photos and no screenshots are allowed either. Deleted the apps.
NO
What did you guys do??? You murdered this app!
Used to be great but…
I used to love snow it was AMAZING but yesterday I opened the app to record a new video but when I click on my sounds it shows it’s playing but I can’t hear it. I know it’s not my phone cuz all my other apps are normal. And every time I open the app it’s on high resolution and the side bar on the left with the countdown and stuff is gone. Idk what’s happening but snow PLS RESPOND TO THIS
Pay to use, or get essentially nothing.
The title is what it is. All the good things you have to pay for to use. And even the free things, I noticed trying to edit my photos it edits them great when I’m doing it like wrinkle removal for example, but when I’m done and it “applies” it, the wrinkle removal is gone. This isn’t even the only thing it’s done it with. This app used to be so much better. Please use something else because their free options don’t even apply after editing. Save your time and money girls
What is going on??
This app use to work so well for content and now it’s so slow even in high resolution setting and takes ages to save a video
Lost Full Resolution from 8k photos
Snow does not seem to preserve high resolution photos when editing. Significant resolution loss on edited and saved photos
bad
app has become super buggy and makes my videos laggy/ruins the quality. please fix this
Money site
I think that this app was horrible. It is litterly a money magnet. Oh I want to take a picture oh it’s 40 bucks a month like come on. I get it’s money to turn off adds but it should be 40 bucks a month that’s rediculous. Also this was not appropriate as it says hot filters
They want you to upgrade to premium.
Used this app for years until they added an update where all your pictures are blurry now unless you upgrade to the premium. Which I find ridiculous.
Used to love this app. Now you have to pay for everything.
I’m not subscribing. Why isn’t there an option for lifetime membership? And why are all of the features that USED TO BE free suddenly PAID? I can’t access anything anymore. Deleting this app. Don’t waste your time/money.
So annoying
The ads are so annoying , you can’t even exit out the “get premium”
Do not download
The app will not show in your subscription and could not be cancelled. Have to report to the app for refund.
It’s ok
I hate that u have to pay for filters and sometimes is it takes forever to load and I think that we shouldn’t have to pay for the good filters but some of the filters u don’t have to pay for are ok
Worthless
Used to be an amazing app. Now it’s filled with ads and it will constantly fake you into thinking you can use an effect, only for it to take you to a subscription link. Going to delete this after having it many years.
And the VAST majority of those 5 star reviews are from back from when this app was actually good. Guaranteed it would be 1-2 stars if you could only count the last year or two.
And the VAST majority of those 5 star reviews are from back from when this app was actually good. Guaranteed it would be 1-2 stars if you could only count the last year or two.
No thanks
I can’t screenshot which is annoying and most of the decent features you have to pay for. The awful ones are free of course. Typical money hungry app with unrealistic makeup and other features. Looks very fake and unrealistic.
filters dont work anymore for paid version
the subscription costs way too much for the filters to not work at all anymore in the newest update 🤦🏻♀️ won't be using snow anymore
Bug issue
It literally keeps on saying that I have no connection even though I am clearly connected to the internet.
used to be my favorite app… what happened?
the trail price is absurd, not to mention most of the features including the +20 filters available were completely taken off the app… it’s terrible and i’m sorry but now it’s just another editing app wanting $$$
Filters gone after update
This update removed most filters, there are only 10 free ones now and even the premium doesnt have ones that were in my favorite.
Even the stickers arent there and it takes a lot to load. I’m so sad about my favorite filters. Im leaving this app.
Even the stickers arent there and it takes a lot to load. I’m so sad about my favorite filters. Im leaving this app.
Almost all of the filters are gone. Is this an app bug?
Almost all of the filters are gone and the effects could not be downloaded.
Effects don’t work anymore
No matter what I do the effects or filters won’t ever load. Tried deleting and redownloading the app but didn’t work.
suuuper laggy
no filters load and half od the stickers are gone
+ 15 more in the clipboard copy
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)
