Review Insights · App Store
Socratic AI - Homework Helper
Chengdu BiFang AI Tech Co., Ltd. · 5,172 ratings · ★ 4.7
4.7
★★★★★
5,172 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"wrong"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Terrible. Just tried to use this for a quiz. 10 wrong answers in a row. Just terrible." - €0€k $U€KER
2
"answers"
9 negative reviews mention this · 24% of all complaints
★★★★★ "No thank you. When I was scanning the answer you literally had to buy it. Better to get Gauth AI where Atleast they don’t charge you when you taking a picture of the answers . My recommendation is Gauth ai" - Luizhernandez
3
"question"
9 negative reviews mention this · 24% of all complaints
★★★★★ "Disappointed. So I was trying to do my homework but I didn’t understand a question and so when I took a picture of it to help break it down so I’d understand it kept going in like a line going up and down rather then going side ways so I can understand b…" - Demonslayyyyyer
4
"answer"
7 negative reviews mention this · 18% of all complaints
★★★★★ "No thank you. When I was scanning the answer you literally had to buy it. Better to get Gauth AI where Atleast they don’t charge you when you taking a picture of the answers . My recommendation is Gauth ai" - Luizhernandez
5
"free"
7 negative reviews mention this · 18% of all complaints
★★★★★ "It sucks now. Firstly, it doesn’t scan entirely, secondly, why does it limit use now? I used this when it was free all through highschool and college and it just suddenly limits usage unless paying for it cuz what chat gpt is on it? It’s useless then." - Awesome all alnoe
6
"better"
6 negative reviews mention this · 16% of all complaints
★★★★★ "No thank you. When I was scanning the answer you literally had to buy it. Better to get Gauth AI where Atleast they don’t charge you when you taking a picture of the answers . My recommendation is Gauth ai" - Luizhernandez
7
"wrong answers"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Terrible. Just tried to use this for a quiz. 10 wrong answers in a row. Just terrible." - €0€k $U€KER
8
"help"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Disappointed. So I was trying to do my homework but I didn’t understand a question and so when I took a picture of it to help break it down so I’d understand it kept going in like a line going up and down rather then going side ways so I can understand b…" - Demonslayyyyyer
9
"money"
6 negative reviews mention this · 16% of all complaints
★★★★★ "UNAUTHORIZED TRANSACTION. YALL TOOK MONEY OUT OF MY ACCOUNT AFTER I CANCELED MY SUBSCRIPTION!!!!! IT WASNT DUE TO RENEW TIL SEPTEMBER 28TH & YALL TOOK IT OUT 4 DAYS EARLY!!! I WANT MY MONEY BACK! THIS APP DOES NOT WORK AT ALL! I want MY MONEY BACK!!!!!" - Phat da Baddie
10
"picture"
4 negative reviews mention this · 11% of all complaints
★★★★★ "No thank you. When I was scanning the answer you literally had to buy it. Better to get Gauth AI where Atleast they don’t charge you when you taking a picture of the answers . My recommendation is Gauth ai" - Luizhernandez
11
"work"
4 negative reviews mention this · 11% of all complaints
★★★★★ "IT DOESNT WORK. THIS APP SUCKS I JUST REPROVED MY EXAM DONT USE THIS APP" - Chris Ruizz
12
"doesn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "IT DOESNT WORK. THIS APP SUCKS I JUST REPROVED MY EXAM DONT USE THIS APP" - Chris Ruizz
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No thank you
When I was scanning the answer you literally had to buy it. Better to get Gauth AI where Atleast they don’t charge you when you taking a picture of the answers . My recommendation is Gauth ai
Terrible
Just tried to use this for a quiz. 10 wrong answers in a row. Just terrible.
Will give you the wrong answers
Decided to give this a try and it only answered correctly about 1/3 of the time. Don’t waist your time on this app
IT DOESNT WORK
THIS APP SUCKS I JUST REPROVED MY EXAM DONT USE THIS APP
Disappointed
So I was trying to do my homework but I didn’t understand a question and so when I took a picture of it to help break it down so I’d understand it kept going in like a line going up and down rather then going side ways so I can understand but nooo it wanted to do a different question then what I was trying to understand
Horrible
Only answers 3 questions then you have to pay, just use the Snapchat ai, works perfectly
Did not help at all gave me the wrong answers
Did not help at all gave me the wrong answers
It sucks now
Firstly, it doesn’t scan entirely, secondly, why does it limit use now? I used this when it was free all through highschool and college and it just suddenly limits usage unless paying for it cuz what chat gpt is on it? It’s useless then.
Wrong answers
Makes you pay 6 dollars a week for this but will only get 1 out of 10 questions correct. How does that make sense? Getting mainly wrong answers.
The app kept on kicking me out
When I had first saw this saw I was like oh cool a good app to help me me with my my work but when I had downloaded the app I tried to click on it but it had kicked my the moment I had tried click on the app icon. So, I tried restarting my phone but it still wasn’t working for me.
Subscribtion
I cancelled my subscription months ago and I’m still getting charged!
UNAUTHORIZED TRANSACTION
YALL TOOK MONEY OUT OF MY ACCOUNT AFTER I CANCELED MY SUBSCRIPTION!!!!! IT WASNT DUE TO RENEW TIL SEPTEMBER 28TH & YALL TOOK IT OUT 4 DAYS EARLY!!! I WANT MY MONEY BACK! THIS APP DOES NOT WORK AT ALL! I want MY MONEY BACK!!!!!
Wrong answer
Gave me a c on my assignment
Bad AI and photos don’t read anything
Pretty bad, just signed up and it’s getting everything wrong and when taking it photo it doesn’t read it properly. I don’t know what happened to this app but it used to be good so I came back and that was a mistake, this app is pretty bad now. Would not recommend.
Money grab
Unless you want to pay for a subscription then don’t bother downloading.
The new version is a rip off
I used to use this app and I used to love it. I took a gap year from college and came back and redownloaded it. Ever since the added AI they make you pay money when it worked perfectly well without the use of AI. Now it’s just another way to take money from college kids already paying thousands for classes. There was absolutely no need to add AI. Or if you wanted to make it an option to subscribe for the AI and have the free version without the use of AI. That would be a lot more helpful for people. No way I’m wasting my money for AI.
Not Reliable
While using this tool for practice assessments, it has provided me with the wrong answers on countless occasions. Would not recommend.
Grey screen
It doesn’t even work it’s just a grey screen
Wrong answer on the first attempt
Wrong answer on the first attempt at using this app.
Terrible and you can’t cancel the subscription
I tried the app on a simple math problem that worked and bought the subscription but when I tried any complex math or word problems it has failed every single time. The app is horrible and to make it worse I tried to go and cancel my subscription and there’s nowhere to do it on a website or an app. Don’t get scammed into a subscription you can’t get out of
New update
Used this app for years but the new update is horrible and makes you pay. Unfortunately deleting it now.
Stop giving wrong answers
Keep giving me the wrong answers. I’m doing ixl right now so I can’t even finish the section I’m doing because it keeps giving me the wrong answer and keeps bringing my score down. FIX THIS 🤬
This app is so stupid
This app is probably stupider than me because all it does is give wrong answer and it doesn’t even read the right numbers so it can’t help me and I re-photo it and it still gave me the same answer and doesn’t even help it’s just gonna make me fail even more
Dumb as h,e,double hockey stick
U only get 3 free problem solvers then you have to pay. Dumbest stuff ever….
Terrible app
It claims to be able to get you”unstuck” well this app is dumber than a box of rocks. Can’t answer a simple algebra question. I mean, I can’t either but that’s not the point. Once again, terrible app!!!
Bring back the owl
Nothing like the og app, before u could search everything just take a picture of any question bio, history, ect. now not even my math questions that are in written form will search only questions the app can find is a standard math only math thats not written out…like why is the app so stupid now literally useless for anything that isn’t math (1+1) bring back the owl i need help with my chem and arts class too 😞😭😭
Pointless app
Brother, this is straight from the heart; this app is the epitome of human waste. If I were given the chance to be bitten by a venomous snake or use this app for another day, I’d rather get run over by a car.
Not worth it.
Good app, but costly. $24 a month, or $5.99 a week to make it sound better. All the reviews listed on the bottom of the free trial screen are fake with AI generated profile photos of kids. I don't trust it.
Worthless
Had the premium and it couldn’t get a single question right.
Worst app ever
This app might have been the worst app I have ever used for more then one reason first of all it can only do one type of math such as algebra but if you try to do any type of math with symbols or any time or shape or multiple choice option it will always say that it is not able to figure out the problem almost every other app that I have used is better then this and they make you pay 6 dollars a week to get more then 8 scans to help you with your homework and it explains horribly I am very disappointed and hope that this app can somehow improve in the future.
Awful
You can only answer 1 question before having to pay for it and it can’t solve volume. Overall, don’t waist your time and money on this app.
B
It would be good if you can scan more then one like bro i don't want to pay. And its good but if you didn’t have to pay i get you would want money but still.
don’t get this app
this app first wants you to pay and start a trial and if you don’t want to start one, you can’t continue onto the next page and i think that’s ridiculous. don’t get this app its a waste of your time. photo math is way better. go out of business please 👍
App
I like how i click the limited button and it only lets me solve 1 question before it tells me i have to pay or do the 3 day free trial I couldn’t even test out there app before doing anything
money hungry
the way that u can only search one question a day until u get that trail notificatin.. theres better apps then this lmaoao
L APP frl
I feel like y’all owe me why am I paying for this why is there a free trial button as soon as I got on the app i didn’t even have the app for 3 seconds how about yalll pay me $K2sparks
:/
Overall the same app helps with one question then I have to pay for more answers
Annoying
Works great! When it works.. half the time it switches between cameras constantly screwing up the picture, consistently says “unknown error occured” at least 60% of the time and haven’t redo it.. need to add a feature to turn to camera sideways so it can fit the question in without being three rooms away trying to fit the text… overall not at all worth it.. better off using google for free..
Sentiment summary
94%
Positive (4-5★)
1%
Neutral (3★)
5%
Negative (1-2★)