Review Insights · App Store
Solocator - GPS Field Camera
Civi Corp · 411 ratings · ★ 4.3
4.3
★★★★★
411 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
10 negative reviews mention this · 30% of all complaints
★★★★★ "Harvesting personal photos. Every single time I open the app it prompts me to allow access to my entire photo library. If I wasn’t required to use this app for work, it would be deleted. Fix this and I will adjust my review." - Greg L - Colorado
2
"photos"
9 negative reviews mention this · 27% of all complaints
★★★★★ "Harvesting personal photos. Every single time I open the app it prompts me to allow access to my entire photo library. If I wasn’t required to use this app for work, it would be deleted. Fix this and I will adjust my review." - Greg L - Colorado
3
"iphone"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Camera control. Ok app. Wish that they would enable iPhone users to be able to use the camera control button to snap picture on the iPhone. It would be helpful. Reached out to support last October and still have yet to hear back." - Clarensf
4
"update"
8 negative reviews mention this · 24% of all complaints
★★★★★ "oh wow.... Burns me up when developers stop supporting apps with normal progression updates, then want to “charge” for “enhancements”. I realize developers have to eat, but so do I. Why can’t these people just develop their product - make it a GOOD pr…" - EXTRA-ECCLESIAM-NULLA-SALUS
5
"button"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Camera control. Ok app. Wish that they would enable iPhone users to be able to use the camera control button to snap picture on the iPhone. It would be helpful. Reached out to support last October and still have yet to hear back." - Clarensf
6
"photo"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Harvesting personal photos. Every single time I open the app it prompts me to allow access to my entire photo library. If I wasn’t required to use this app for work, it would be deleted. Fix this and I will adjust my review." - Greg L - Colorado
7
"camera"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Camera control. Ok app. Wish that they would enable iPhone users to be able to use the camera control button to snap picture on the iPhone. It would be helpful. Reached out to support last October and still have yet to hear back." - Clarensf
8
"change"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Update made labeling measurements difficult. I used to put in factional measurements, since (I’m assuming update) then I can only use a decimal and write out what units. Basically the use of /‘“,. Plus others is no longer possible. If you can make it so I can write 1/8” instead of .12…" - gpcswan
9
"screen"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Scaling issue on iPhone 12 mini. The camera shutter buttons are off the bottom of the screen so you are unable to take photos." - tyiigdrcdj
10
"doesn"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Doesn’t work. I can log into my OneDrive doesn’t let me pull my one drive" - Whoever998
11
"picture"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Camera control. Ok app. Wish that they would enable iPhone users to be able to use the camera control button to snap picture on the iPhone. It would be helpful. Reached out to support last October and still have yet to hear back." - Clarensf
12
"settings"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Great app but you’ll lose all your saved photos if you ever have to wipe your phone. I’ve been using this app since 2017 for taking work photos and had 32gb of past projects saved in the app. Last night my phone bugged out and had to be wiped. I made sure this app was selected for iCloud backup, did a full iCloud backup of …" - c-tang
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Harvesting personal photos
Every single time I open the app it prompts me to allow access to my entire photo library. If I wasn’t required to use this app for work, it would be deleted. Fix this and I will adjust my review.
Doesn’t work
I can log into my OneDrive doesn’t let me pull my one drive
No video
Doesn’t do videos.
Also very slow
Also very slow
Don’t purchase
Typical buy the app then they want you to buy more for basic functions that should have came with the purchase.
In app purchase
I paid for the app via the App Store and was able to use it all of one time before I was being told by the app that an additional purchase of $5.99 was required to use it. My organization has locked in app purchases on our devices so I now have a useless app that I have paid for but can’t use. Thanks for nothing.
Locking a free feature
Have the app on another device now it’s asking me to pay again for the same feature an additional 6 dollars
Uploads don’t work.
Great concept, but only if you can upload the photos to be used by other programs.
Only saves half your photos
I used to love this App but now it’s only saving half of the photos I take. Now I have to repeat work I have already done.
Don’t spend your money
The app has a great potential but no matter what you want to do, it just wants extra money. For everything!!!!!
You are sticker with a 4:3 photo format and the quality is not the highest your phone can deliver. If you use it, resolution of that picture taken in the app is lower than all your other pictures resolution.
You are sticker with a 4:3 photo format and the quality is not the highest your phone can deliver. If you use it, resolution of that picture taken in the app is lower than all your other pictures resolution.
Doesn’t always work
Out of several photos, only about half actually had the overlay placed on them. More than worthless, actually adds time as I now need to crop photos with the overlay. Waste of money.
oh wow...
Burns me up when developers stop supporting apps with normal progression updates, then want to “charge” for “enhancements”.
I realize developers have to eat, but so do I. Why can’t these people just develop their product - make it a GOOD product, and have its self sold on it’s own developed enhanced merit?
I realize developers have to eat, but so do I. Why can’t these people just develop their product - make it a GOOD product, and have its self sold on it’s own developed enhanced merit?
Scaling issue on iPhone 12 mini
The camera shutter buttons are off the bottom of the screen so you are unable to take photos.
Good App - Bad Updates
I’ve used this app daily for 2 years for my job and the first year it was great. This past year though there have been multiple, buggy updates that have rendered the app useless! John will provide a TestFlight app to help you, but the real question is why are all these buggy app updates even being released? I’m tired of opening an app I paid for; upgraded to pro; and worked for a year to find it no longer works or I have to install test software. John, get your act together and please implement proper device testing before releasing to Apple. Shame on you sir!!!
Don’t update
I use this app for work, but since the update cannot use on my iPhone. Unable to hit buttons, or change settings. Probably easy fix
Terrible update
After the update, the screen is too low- I can’t access the settings, or touch the button to take a picture. Who thought this was a good idea???
I paid for this app!
I paid for this app!
Latest update is crap
None of the buttons are available to use
What used to operate perfect is now useless crap
What used to operate perfect is now useless crap
Update...
New update pushed the photo button partially off screen on my iPhone 8... worthless
App updated
Can only see half of the shutter button and everything else on the bottom of the screen and nothing works
Newest Update
The latest update made the camera unusable
Bait and switch
Pay .99c to get the app and realize it won’t do what you want it to do without paying another 3.99 once you download.
‘Hey, order a sandwich kit for 1$’
‘Here’s a dollar!’
‘Here’s a couple slices of bread’
‘Where’s the meat?’
‘Oh, that’s an extra 3.99’
‘What am I going to do with this bread?!’
‘Bread is edible’
‘But I ordered a sandwich!’
-Irritated
‘Hey, order a sandwich kit for 1$’
‘Here’s a dollar!’
‘Here’s a couple slices of bread’
‘Where’s the meat?’
‘Oh, that’s an extra 3.99’
‘What am I going to do with this bread?!’
‘Bread is edible’
‘But I ordered a sandwich!’
-Irritated
Not good and nothing special on it
Not good
Saves images at non hd low quality vs full Iphone res
Waste of time app, as the images saved by this app are 1000 x 800 resolution (very low res/quality ~1MP), versus the standard iPhone 7 resolution of 4000 x 5000 (12MP+). Thus the images aren’t very useful, and there is no way to change the setting in the app. I’ve reached out to type developer 3 weeks ago, no response received.
The 99 cents price is just a hook up.
I paid .99 cents for what I thought was a full feature app. But If you want all the features you have to pay extra for it. Very deceiving!
Camera control
Ok app. Wish that they would enable iPhone users to be able to use the camera control button to snap picture on the iPhone. It would be helpful. Reached out to support last October and still have yet to hear back.
Great app but you’ll lose all your saved photos if you ever have to wipe your phone
I’ve been using this app since 2017 for taking work photos and had 32gb of past projects saved in the app. Last night my phone bugged out and had to be wiped. I made sure this app was selected for iCloud backup, did a full iCloud backup of my phone, wiped the phone, and restored. Photos from the app never came back, and either did the apps settings. I reached out to the developer, but was told that feature hasn’t been implemented due to other features being prioritized. I now have 8 years of photos gone and can’t come back. My work requires me to use this app or I’d find another one because of this. App has been great otherwise, but I can’t get over this glaring issue and thought you should all know.
Not good for iPhone 16
Doesn’t work great with iPhone 16. Takes 15-30 seconds for the photo to capture. And when you hold it still it jumps between lenses
Front camera bug
The front facing camera will not open until you first open the rear facing camera.
Update made labeling measurements difficult
I used to put in factional measurements, since (I’m assuming update) then I can only use a decimal and write out what units. Basically the use of /‘“,. Plus others is no longer possible. If you can make it so I can write 1/8” instead of .125 inches. I’ll change my rating to 5 star.
Exported photos missing date/time stamp
I’m using an iPhone 8 with the latest iOS update. I noticed the date/time stamps missing after uploading photos to my computer. All the other info is still stamped. Looks like the date/time stamps are omitted when the app saves them to the iPhone’s Camera Roll, while the stamp is not missing when viewing photos from the gallery of the app itself. This issue is affecting many of my colleagues as well. This is a critical issue disallowing us further use of Solocator, and would be a huge bummer to have to move away from this app entirely.
Missing photos not saved
It’s a great app use for work... missing half of the photos I took yesterday. WTH
Bug with new update
I can no longer hit the take picture button or the settings to change watermark. Always has worked great in past but now is useless
Solocator Bug stops you dry
Until the developer can address the issue of not being able to take photos, don’t download program. Until recently this app worked perfectly. Then today, I opened up program and the button was too far down on the bottom of the screen which wouldn’t allow you to take a photo. I tried to delete and reinstall; I asked another person to download the app and it wouldn’t work on their iPhone either.
Overlay
I can not change my Water Mark, Overlay! Will not let me input information now? Was working wonderful.
Sentiment summary
81%
Positive (4-5★)
6%
Neutral (3★)
14%
Negative (1-2★)