Review Insights · App Store
SongShift
SongShift · 66,078 ratings · ★ 4.7
4.7
★★★★★
66,078 ratings
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Top complaints - extracted from 56 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"music"
20 negative reviews mention this · 36% of all complaints
★★★★★ "just no. honestly the biggest piece of garbage ever. i bought the one week of premium so that i could shift over three playlists from amazon music to spotify, and every single one of those playlists failed. it feels like a scam right now, tbh. thi…" - g3n.4.pr3s
2
"transfer"
18 negative reviews mention this · 32% of all complaints
★★★★★ "Terrible.. Didn’t transfer a single song then asked me to switch to pro." - Ya Minkk
3
"songs"
18 negative reviews mention this · 32% of all complaints
★★★★★ "Trying.. You have to subscribe to premium for any real benefits, unless you are on the app the entire time it doesn’t sync, and when it does most of the songs need to be looked at. I’ve spent $14 bucks on it to save a decades worth of music but it w…" - Bloo274
4
"spotify"
15 negative reviews mention this · 27% of all complaints
★★★★★ "just no. honestly the biggest piece of garbage ever. i bought the one week of premium so that i could shift over three playlists from amazon music to spotify, and every single one of those playlists failed. it feels like a scam right now, tbh. thi…" - g3n.4.pr3s
5
"work"
13 negative reviews mention this · 23% of all complaints
★★★★★ "doesn’t even work. Mine keeps saying permission denied failed to request user token" - Mr. Sir Zen Man
6
"waste"
10 negative reviews mention this · 18% of all complaints
★★★★★ "just no. honestly the biggest piece of garbage ever. i bought the one week of premium so that i could shift over three playlists from amazon music to spotify, and every single one of those playlists failed. it feels like a scam right now, tbh. thi…" - g3n.4.pr3s
7
"money"
10 negative reviews mention this · 18% of all complaints
★★★★★ "just no. honestly the biggest piece of garbage ever. i bought the one week of premium so that i could shift over three playlists from amazon music to spotify, and every single one of those playlists failed. it feels like a scam right now, tbh. thi…" - g3n.4.pr3s
8
"apple"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Why is this happening?. I used to be able to transfer songs from Tik Tok to Apple Music, but now I can't link them, and it is starting to pmo so much I want to break something... It's ridiculous and unreasonably annoying that it suddenly stops working out of nowhe…" - Death’s Shadow
9
"doesn"
9 negative reviews mention this · 16% of all complaints
★★★★★ "doesn’t even work. Mine keeps saying permission denied failed to request user token" - Mr. Sir Zen Man
10
"playlists"
9 negative reviews mention this · 16% of all complaints
★★★★★ "just no. honestly the biggest piece of garbage ever. i bought the one week of premium so that i could shift over three playlists from amazon music to spotify, and every single one of those playlists failed. it feels like a scam right now, tbh. thi…" - g3n.4.pr3s
11
"does"
9 negative reviews mention this · 16% of all complaints
★★★★★ "doesn’t even work. Mine keeps saying permission denied failed to request user token" - Mr. Sir Zen Man
12
"apple music"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Why is this happening?. I used to be able to transfer songs from Tik Tok to Apple Music, but now I can't link them, and it is starting to pmo so much I want to break something... It's ridiculous and unreasonably annoying that it suddenly stops working out of nowhe…" - Death’s Shadow
📋 All 56 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
doesn’t even work
Mine keeps saying permission denied failed to request user token
Restore purchase failing
I paid for the lifetime and it won't.restore purchase" and wants to charge me again.
Terrible.
Didn’t transfer a single song then asked me to switch to pro.
Not free
Trick you bad app
Ha
Free is a joke
Don’t Waste Your Money
DOES NOT WORK & HAS CUSTOMER ZERO SUPPORT.
Paid for the Premium, Received disappointment
I chose to pay the extra cost and SoundShift only transferred 500 songs max out of any transfer... A library transfer only leaves me with 500 songs. A playlist transfer leaves me with half of my playlist missing. It's a text based search and input, why only 500 entries?!
I paid and it didn’t shift my songs
Support hasn’t replied at all, waste of money. All I want is to boycott Spotify. Fail app :(
Why is this happening?
I used to be able to transfer songs from Tik Tok to Apple Music, but now I can't link them, and it is starting to pmo so much I want to break something... It's ridiculous and unreasonably annoying that it suddenly stops working out of nowhere without any warning, and I don't understand or get it...
Awful support, average app.
Opened a support request in December of 2025, followed up multiple times on the platform with no response. Been paying for the service for the last 5 months and still have not received a reply. Lifetime service is $60. How about you answer my support questions and comp the lifetime subscription to make up for the terrible service.
Did the Opposite
Instead of transferring the songs I had liked the app like all the other songs on that album EXCEPT for the ones that I had liked. Now I have over 2000 songs in my new streaming service that I don’t want, none of the ones I do and need to figure that out. Thank you song shift
NOT TECHNICALLY FREE!!!
You’ll only be able to transfer 1 playlist and if you need to transfer more than one you have to do their ‘discover pro’. Honestly tired of apps always trying to profit off the customers. Just put the fries in the bag and transfer the music man. On top of that the lowest plan they have is $6 a week.??? Why do I need a plan if I’m using this for one time only? And 6/week is 12 biweekly which is = $24 a month. I’m so far from good I wouldn’t even touch that with a 50 foot pole. ( South Park reference )
Behind paywall
Behind paywall
Does not work
Waste of time
Doesn’t work
I’ve tried to move my playlist from Spotify to Amazon Music for at least a week now. Said it found majority of my 3.6k songs. But unfortunately wasn’t able to move about 177 of them which is fine. However, even with the paid service I get only 500 songs moved to my new playlist. I have reached out to support with no answer for about a week now. It’s a paid service and there is no support nor am I able to actually move more than 500 songs. I don’t have time to go through and make a play list that is only 500 songs. That defeats the purpose of this app.
i hate you
i hate this app it’s so useless unless you pay genuinely hate you guys for being greedy and big i wish 7 years of bad luck
Doesn’t work
YouTube music ain’t here. Better options out there
It don’t work
I tried to give SongShift every chance, using both the JSON and text upload features, but both struck out multiple times. No matter how much I followed the steps, playlists just wouldn’t shift as promised. As much as I love the idea, the frustration overshadowed the harmony. I hope future updates hit the right note, but for now, it’s a one-star reality.
Useless for my music
I really thought this would be the service. Just a waste for transferring my ITunes playlists and albums over to Amazon. No Neil Young is found, none of of my Bruce Springsteen live shows, and for the most part maybe 70% of my playlists.
Not working after paying
This app isn’t working. I paid the 6.99 and it won’t transfer from Spotify to Apple Music.
One liked song at a time!
This sucks! I have to upgrade to transfer more than one likes song at a time. Hard Pass! Will look for alternatives.
TERRIBLE
Won’t even let you connect apps leave alone transfer
God awful
So trying to get all of my playlists on YouTube music from Apple Music. Easy to set up but playlists with 150 songs and I need to manually rematch 100!?! Let’s not even talk about my large playlists with 5000 or more songs, easily 3000 songs I need to manually rematch. I know I listen to niche genre music but something is wrong there
Doesn’t work - support unresponsive
SongShift has not worked for me since I downloaded it. I have tried several times to make a transfer between my apps and it shows an error message every time. I’ve had an error ticket opened within the app for over a week and still have not received an update, resolution, or refund.
This app sucks
The support team is horrible
Scam
Complete trash! Cant upload more than 100 songs at once. DO NOT PAY for their subscription….its a scam.
Waste of money and time
If you think this works then I’ll save you time right now. It does not
Clunky
Unable to upload a large group of songs easily.
Terrible
Didnt match more then half my songs from YouTube to Amazon. The whole reason of paying for the app was for ease of use-waste of money.
Garbage
Trash. Paid $ for service and they can’t transfer more than 100 tracks?! Dumb
Chat can’t even help
I’ve been trying to transfer music from Spotify. I’ve tried so many different ways with the help of ChatGPT and I’m still nowhere.
It’s not working
Tried transferring my Spotify to Apple Music but it not working
No good
Don’t pay any money for this app. Does an extremely poor job finding matches automatically, and cannot transfer album library over effectively.
Trash
Every single shift failed. Garbage app.
Doesn’t Work
This app doesn’t work to shift from Spotify to Qobuz. Also when I reached out to customer support no one replied.
Was great at first
Worked great for a few weeks, then stopped transferring songs. I am not able to get anyone from customer support to respond or help.
Won’t work
It just won’t show up when I transfer my Spotify list to Apple
Waste of money
Slow. Couldn’t recognize 80 percent of the songs on my playlists. Horrible UI. Do not waste your money on this awful app. I wish I could go back in time and stop my past self from clicking subscribe. There are so many better apps that are FREE or cost less money.
Waste of money
Hard to figure out how the app works.
Songs don’t show up
Paid for the premium version and configured a shift for liked songs from Spotify to Favs on Apple Music. No songs being shifted at all. Tried 4 times with different settings.
Absolute garbage app
Absolute garbage app
Song Shift is Bad
Not good. Songs transfer in clean version. How am I suppose to enjoy that. I’m not listening to music with my grandma. Song Shift is also a stupid name.
Not Quite There
I wish the app was more accurate when looking for songs that are exactly like the audio recording from Spotify. I even used the Pro version thinking it'd be accurate. Probably not worth the price if it was gonna make me still look for the song anyways
Does not work
The app is not intuitive and it does not transfer your playlists with ease. Lots of errors and manual work to make any transfers happen.
I gave up and canceled Spotify and started my playlists manually in Apple Music.
I gave up and canceled Spotify and started my playlists manually in Apple Music.
Made it A Pay to Use Service for Apple Music to Spotify
Idk. Used to be free to be able to go from one to the other but now I will have to find a new service. Really anti consumer to lock one half of the process behind a paywall but not the other.
Does not work
I don’t know why anyone wrote a good review. This doesn’t transfer your music. It’s a waste of money and time. And no one gets back to you for help when reaching out.
Charged after cancelled subscription
App Did its job but I was charged after cancellation of my subscription this is unacceptable and will be handled accordingly
just no
honestly the biggest piece of garbage ever.
i bought the one week of premium so that i could shift over three playlists from amazon music to spotify, and every single one of those playlists failed. it feels like a scam right now, tbh. this app is a pos; don't waste your money.
i bought the one week of premium so that i could shift over three playlists from amazon music to spotify, and every single one of those playlists failed. it feels like a scam right now, tbh. this app is a pos; don't waste your money.
Trying.
You have to subscribe to premium for any real benefits, unless you are on the app the entire time it doesn’t sync, and when it does most of the songs need to be looked at. I’ve spent $14 bucks on it to save a decades worth of music but it would honestly be worth just doing it myself.
One song? Really?
You have to pay to transfer more than a single song. I assume it works, but I’m gonna use something that won’t make me pay for transferring more than a singular song.
Don't trust the rating
Aside from being easy to use, this app is garbage. Spent the money to transfer my full library from Spotify to YT Music since I have nearly 700 tracks in my list. This app couldn't match almost 500 of them, making the payment - and the entire process more or less - completely useless. And the list wasn't anything obscure; it was entirely mainstream, popular stuff you can easily find on both platforms.
TL;DR - save your money.
TL;DR - save your money.
+ 6 more in the clipboard copy
Sentiment summary
94%
Positive (4-5★)
1%
Neutral (3★)
5%
Negative (1-2★)