Review Insights · App Store
Spelling Bee: English Words
Smertrios · 1,899 ratings · ★ 4.7
4.7
★★★★★
1,899 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
10 negative reviews mention this · 42% of all complaints
★★★★★ "No free version. Unable to delete app something is wrong with this app" - Laasya 💕Toca Boca ☺️
2
"trial"
10 negative reviews mention this · 42% of all complaints
★★★★★ "Scam!. I tried the free week trial but did not want to keep it. I need to cancel it before getting charged but there is no way to cancel it. The app does not show up under my subscriptions and there is no option within the app itself! Please let m…" - wlee19
3
"cancel"
10 negative reviews mention this · 42% of all complaints
★★★★★ "Scam!. I tried the free week trial but did not want to keep it. I need to cancel it before getting charged but there is no way to cancel it. The app does not show up under my subscriptions and there is no option within the app itself! Please let m…" - wlee19
4
"subscription"
10 negative reviews mention this · 42% of all complaints
★★★★★ "Scam!. I tried the free week trial but did not want to keep it. I need to cancel it before getting charged but there is no way to cancel it. The app does not show up under my subscriptions and there is no option within the app itself! Please let m…" - wlee19
5
"free trial"
7 negative reviews mention this · 29% of all complaints
★★★★★ "Canceling the trial is HARD. If you wanna cancel the free trial, I know that there’s a lot of issues with this app. Go to your wallet on your iPhone and go to pre-authorized payments and cancel pre-authorization." - TaraD2026
6
"charged"
6 negative reviews mention this · 25% of all complaints
★★★★★ "Scam!. I tried the free week trial but did not want to keep it. I need to cancel it before getting charged but there is no way to cancel it. The app does not show up under my subscriptions and there is no option within the app itself! Please let m…" - wlee19
7
"scam"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Scam!. I tried the free week trial but did not want to keep it. I need to cancel it before getting charged but there is no way to cancel it. The app does not show up under my subscriptions and there is no option within the app itself! Please let m…" - wlee19
8
"week"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Scam!. I tried the free week trial but did not want to keep it. I need to cancel it before getting charged but there is no way to cancel it. The app does not show up under my subscriptions and there is no option within the app itself! Please let m…" - wlee19
9
"through"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Billing. I mistakenly used this App, and I canceled it through Apple in November. These people have been charging me outside of Apple through their internalization company. I contacted Apple, and they said they have no record of such charges. I canc…" - Wunmi05
10
"apple"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Billing. I mistakenly used this App, and I canceled it through Apple in November. These people have been charging me outside of Apple through their internalization company. I contacted Apple, and they said they have no record of such charges. I canc…" - Wunmi05
11
"cancel subscription"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Impossible to cancel subscription. I got a free trial subscription for my son to try out. It wasn’t user friendly. I tried to cancel it. I can’t figure out how to cancel it. They are charging me $19.99 a month for an app my son can’t use. Very frustrating. It goes through Ap…" - aswfry
12
"charge"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Scam!. I tried the free week trial but did not want to keep it. I need to cancel it before getting charged but there is no way to cancel it. The app does not show up under my subscriptions and there is no option within the app itself! Please let m…" - wlee19
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No free version
Unable to delete app something is wrong with this app
Scam!
I tried the free week trial but did not want to keep it. I need to cancel it before getting charged but there is no way to cancel it. The app does not show up under my subscriptions and there is no option within the app itself! Please let me cancel , I don’t want to get charged. Lots of reviews state the same thing
Canceling the trial is HARD
If you wanna cancel the free trial, I know that there’s a lot of issues with this app. Go to your wallet on your iPhone and go to pre-authorized payments and cancel pre-authorization.
Billing
I mistakenly used this App, and I canceled it through Apple in November. These people have been charging me outside of Apple through their internalization company. I contacted Apple, and they said they have no record of such charges. I canceled in November, but I still saw international charges on my bank account in December, January, and February. They are fraudulent. Apple doesn’t understand why this is happening, and I reached out to my bank, which told me the company uses their app to carry out fraudulent activities. I want my refund back.
Impossible to cancel subscription
I got a free trial subscription for my son to try out. It wasn’t user friendly. I tried to cancel it. I can’t figure out how to cancel it. They are charging me $19.99 a month for an app my son can’t use. Very frustrating. It goes through Apple Pay instead of the Apple Store to subscribe and offers no way to cancel. Beware!!! DO NOT SUBSCRIBE!!!
Duplicate charge of annual fees
The app developer charged annual subscription through App Store and then charged again through Apple wallet for duplicate subscriptions for the same year. Please fix the bug
Where can I cancel?
I need an email or phone # to cancel app.
Total scam
You will never be able to cancel your subscription. It forces the subscription as an in app purchase, so you can’t cancel through Apple. There is no way to manage the subscription in the app. The help center just brings up an email draft. The developer does not respond to emails. You will end up having to dispute the charge with your credit card company.
No Way to Manage Subscription in App
Once you opt into the free trial, there are no settings in the app at all to manage or cancel the subscription. You will be automatically charged when the free trial ends.
No way to cancel or manage trial or subscription.
The app charged me a yearly subscription fee of $69.99 without the ability to manage the subscription anywhere. It doesn’t show up on iPhone settings -> account -> subscriptions and there is no way to manage anything through the app. If this doesn’t get fixed, I will get charged $69.99 for eternity.
Scam
Keeps charging my card and it’s absolutely no way to stop or cancel subscription. Apple take this down immediately and refund my money
Worst experience ever!! No Help Center or Customer Support
I downloaded this app for my 10 yr old to work on their spelling. I opted for the free trial to test out the app. I was prompted to a webpage to sign up for their free trial there instead of the app store. I signed up and agreed to pay $7.49 after my trial ended in 3 days. The difficulty was too hard for my son. I have been trying to cancel the trial before the subscription charge but there is no customer support or help center. I have been trying to get help via email but it’s been days and no response from anyone. I have been charged $7.49 and am still trying to contact someone for assistance. This is the worst experience and I hope you heed my warning and do not purchase the full version!! You will NOT be able to cancel the subscription at all!!!
Age appropriate content
I downloaded this app to help my daughter with spelling and learning new words. When it asked what age group I selected 5-12 (she’s 8) why was one of clues and words for her to unscramble BEER. Why would you think that’s appropriate for an 8 year old. Please check your software.
Why?
Do
you
have
to
pay
for
harder
words?
0-5
stars
would
not
recommend
you
have
to
pay
for
harder
words?
0-5
stars
would
not
recommend
Kids smarts
People shouldnt pay for kids to learn. Learning should be free either for the smartest or for the dumbest either it’s fair or it’s not, it should be fair for all kinds of kids, and you should use this app because with this app you are being dumb. To makers of the game.
Scam
App cannot be deleted, and attempts to charge $7.99 per WEEK after short free trial.
Absolute Scam
Absolute Scam
Can’t Experience It W/O Them Shoving A Trial In My Face
Can’t even experience if I’d like it first without them forcing me to get into a trial then a ridiculously $8 a week. No different from most educational apps these days.
I don’t trust putting my card into it even if I wanted to because most apps when you do and once trial ends, 50/50 chance you’ll still be charged if you try to cancel or make it hard for one to get out of subscription.
I don’t trust putting my card into it even if I wanted to because most apps when you do and once trial ends, 50/50 chance you’ll still be charged if you try to cancel or make it hard for one to get out of subscription.
7.99 a WEEK? Oof.
My jaw dropped when I saw the cost after the *three day* free trial. Thought we’d do the trial to see if it was worth it, but after a few minutes the app started crashing and we couldn’t get it to work.
Great potential but NO SOUND
My daughter and I were so excited to play this app and it appears to have great potential. Unfortunately, there is no sound. My daughter can not follow the game, answer the questions because she can not hear what they are asking. If you can please let us know how to fix that would be wonderful. She plays on an IPAD Pro 11”
I would recommend this for people that have trouble spelling
I couldn’t spell to save my life before I got this app. After I got it I was able to spell MUCH better!! So if you have problems spelling get this app!!!
Very disappointed
My daughter is entering a spelling bee and she wanted a good app to practice. However, this is very disappointing. This app requires a subscription just to use it, and I hate apps that do that. It just doesn't please me.
I want my money back
I downloaded the app , & uninstalled it about day 4/5 . It was a free trial , & come to find out this charge that never had a name , has been trying to charge me for a months subscription. All because it's automatic, I emailed the company a week ago and no response.!!
No settings, no help center
The games themselves seem promising and I’m sure my child would enjoy them, however there are literally no settings, no way to slow things down or reset anything. I also see there is an option to “play with other players” once you reach a certain level and I absolutely don’t want that safety concern. But there’s no settings or help section to see what that is about or how to block it, and I really don’t feel good about that being a “reward” for the game. On top of all that, the cost is ridiculous for what it offers so I think it may be some sort of scam interface.
m
simple
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)