Review Insights · App Store
Stan: Link in Bio for Creators
FindCommunity, Inc. · 10,564 ratings · ★ 4.9
4.9
★★★★★
10,564 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"number"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Think twice before using this platform. I chose Stan Store because it claims to support small creators. That wasn’t my experience. A platform issue led to a large number of people getting access to my paid course right before my big annual launch. It had a direct impact on my in…" - Dasubb22
2
"service"
4 negative reviews mention this · 21% of all complaints
★★★★★ "Confidence support guarantee. If I'm not making the cost of this service with in the first week I doubt week two will be better I'm not getting any confidence from this site I assumed this was a platform , it's advertised as a platform but it's not it's a tool that's o…" - ZombieBayFunk
3
"money"
4 negative reviews mention this · 21% of all complaints
★★★★★ "Constant glitches / missing funds. Where has all my money gone?" - TeeheeManBruh
4
"support"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Confidence support guarantee. If I'm not making the cost of this service with in the first week I doubt week two will be better I'm not getting any confidence from this site I assumed this was a platform , it's advertised as a platform but it's not it's a tool that's o…" - ZombieBayFunk
5
"subscription"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Confidence support guarantee. If I'm not making the cost of this service with in the first week I doubt week two will be better I'm not getting any confidence from this site I assumed this was a platform , it's advertised as a platform but it's not it's a tool that's o…" - ZombieBayFunk
6
"customer"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Horrible. Doesn’t let me auto connect to my instagram. I kept trying over and over. And nothing works. Customer service sucks. This is ridiculous.." - Unkn0wn_species_
7
"customer service"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Horrible. Doesn’t let me auto connect to my instagram. I kept trying over and over. And nothing works. Customer service sucks. This is ridiculous.." - Unkn0wn_species_
8
"store"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Think twice before using this platform. I chose Stan Store because it claims to support small creators. That wasn’t my experience. A platform issue led to a large number of people getting access to my paid course right before my big annual launch. It had a direct impact on my in…" - Dasubb22
9
"account"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Not for beginners. I have had a difficult time setting up my account and the information given to do so is not concise and precise. I am guessing on many steps." - Punalburro
10
"keeps"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Glitching bad. I keep having to login it keeps kicking my session off" - 182638
11
"phone"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Amateur. Cause I have on the app I cannot even use my phone or I keep on saying invalid phone number. even though is the phone number that I’ve used for everything for the past 10 years. but anyway, so I said I was playing with a low versatility and…" - thatachieveher
12
"phone number"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Amateur. Cause I have on the app I cannot even use my phone or I keep on saying invalid phone number. even though is the phone number that I’ve used for everything for the past 10 years. but anyway, so I said I was playing with a low versatility and…" - thatachieveher
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Constant glitches / missing funds
Where has all my money gone?
Horrible
Doesn’t let me auto connect to my instagram. I kept trying over and over. And nothing works. Customer service sucks. This is ridiculous..
Honestly the worst app
Honestly one of the worst apps I ever had I sold something for $10 and they waited a whole week and half for my subscription to run out so I can’t get my money from there always just says available soon when it been saying that for a week or longer and now I can’t even login because my subscription ran out
Think twice before using this platform
I chose Stan Store because it claims to support small creators. That wasn’t my experience.
A platform issue led to a large number of people getting access to my paid course right before my big annual launch. It had a direct impact on my income and left me handling hundreds of confused customers on my own.
I reached out to Stan multiple times, including through legal counsel. I received vague responses, but no clear explanation and no resolution that reflected the impact.
Things can go wrong on any platform. How they respond is what matters.
Small creators deserve better support than this. Sharing this so other creators understand what they may be signing up for.
A platform issue led to a large number of people getting access to my paid course right before my big annual launch. It had a direct impact on my income and left me handling hundreds of confused customers on my own.
I reached out to Stan multiple times, including through legal counsel. I received vague responses, but no clear explanation and no resolution that reflected the impact.
Things can go wrong on any platform. How they respond is what matters.
Small creators deserve better support than this. Sharing this so other creators understand what they may be signing up for.
Not for beginners
I have had a difficult time setting up my account and the information given to do so is not concise and precise. I am guessing on many steps.
No sirve
Todo lo que subo me da error
Scam!!!!!! Warning!!!
Legit a scam stole my money thankfully I could dispute
Glitching bad
I keep having to login it keeps kicking my session off
Freezing
App and website constantly freezing
FRAUD!!!
Charging money AFTER CANCELLATION OF SUBSCRIPTION
Awful
No live person
Can’t publish store
An error message keeps popping up and I’m not able to publish my store or save it, waisting my time and I’m paying $99 monthly
💔
it’s not letting me do anything but it keeps popping up for the free trial & membership & i’m already paying for the membership…. it’s literally not letting me do anything else. what’s the point of paying $30 if i can even access the app?
Amateur
Cause I have on the app I cannot even use my phone or I keep on saying invalid phone number. even though is the phone number that I’ve used for everything for the past 10 years. but anyway, so I said I was playing with a low versatility and no carousels for my pictures in my products i.e. when I’m on video call only allowed one picture I just found that it was not very curated well.
Can’t even make an account
I can’t make an account cause it won’t accept my phone number even though it’s correct
Launching
This app is sooo frustrating there is NO customer service & trying to make an account is a literal pain the app & website are both uselesss
Beware of Stan
They are worst customer support ever they are not ready to help neither if you had fund try to remove it they had no customer service number it’s took them decades to reply back an email once you have more than 100 dollar sales they will embezzle the found and no where to contact them pls don’t download the app warning!!! Apple should remove it from App Store
Confidence support guarantee
If I'm not making the cost of this service with in the first week I doubt week two will be better I'm not getting any confidence from this site I assumed this was a platform , it's advertised as a platform but it's not it's a tool that's on a subscription, Shopify is much cheaper for 3 months and sold nothing for the amount your wanting what makes this platform confident that I'll be selling anything .
Review
I can’t even get into the app because it says I need to a valid phone number but I have lived in the US for my whole life and my phone number is valid it just wont accept it.
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)