Review Insights · App Store
StardustTV - Short Drama&Movie
Hongxing Media Co., Limited · 68,302 ratings · ★ 4.7
4.7
★★★★★
68,302 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
9 negative reviews mention this · 33% of all complaints
★★★★★ "Don't waist your time. Don't bother to watch ads they do 2 even 3 ads some over 2, 2,3 minutes. You watch apisod 2,3 minutes and than up to 4 minutes ads. It's unrespectifull even worth for people who can't afford to buy their oass." - VK579
2
"episodes"
8 negative reviews mention this · 30% of all complaints
★★★★★ "FRAUD. I’m reporting to apple for fraud. They post on facebook with a timer that they are running a deal that you can watch for 24 hours for free using the link in the ad. Took screenshot and used link directly from ad on facebook 15 minutes ago. …" - JayBird 7469
3
"free"
7 negative reviews mention this · 26% of all complaints
★★★★★ "FRAUD. I’m reporting to apple for fraud. They post on facebook with a timer that they are running a deal that you can watch for 24 hours for free using the link in the ad. Took screenshot and used link directly from ad on facebook 15 minutes ago. …" - JayBird 7469
4
"worth"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Don’t bother. New dramas aren’t added very often. Don’t waste your money. I just cancelled my annual subscription early and deleted the app, not worth it compared to the rest that are available and constantly providing new content." - EnvironmentalFan
5
"money"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Don’t bother. New dramas aren’t added very often. Don’t waste your money. I just cancelled my annual subscription early and deleted the app, not worth it compared to the rest that are available and constantly providing new content." - EnvironmentalFan
6
"give"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Not a good app to subscribe to. DO NOT GET THIS APP!!!! They DO NOT give you an option to cancel your subscription!!!! They continue taking your money!!!!! You either have to cancel your card or get your bank to BLOCK them!😡😡😡 Sometimes the back can’t even stop the pay…" - Peacefulpraz
7
"cancel"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Scam site. I signed up for premium back in February but stopped using the account shortly after and forgot to cancel. I’ve been getting charged $20 a week ever since. The problem is, I can’t cancel it anywhere. It doesn’t show up in my App Store subsc…" - jhsuperman
8
"charged"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Scam site. I signed up for premium back in February but stopped using the account shortly after and forgot to cancel. I’ve been getting charged $20 a week ever since. The problem is, I can’t cancel it anywhere. It doesn’t show up in my App Store subsc…" - jhsuperman
9
"bother"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Don’t bother. New dramas aren’t added very often. Don’t waste your money. I just cancelled my annual subscription early and deleted the app, not worth it compared to the rest that are available and constantly providing new content." - EnvironmentalFan
10
"subscription"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Scam site. I signed up for premium back in February but stopped using the account shortly after and forgot to cancel. I’ve been getting charged $20 a week ever since. The problem is, I can’t cancel it anywhere. It doesn’t show up in my App Store subsc…" - jhsuperman
11
"watched"
4 negative reviews mention this · 15% of all complaints
★★★★★ "This has hella ads btw. Horrible , I watched over 4 ads that span over 3 mins to unlock 14 episodes and it never happened. I did it again for 13 eps , didn’t work , it didn’t unlock my 27 eps . Plus you have to wach hella ads , overall L app but w actors" - Sshnsnsa
12
"scam"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Scam site. I signed up for premium back in February but stopped using the account shortly after and forgot to cancel. I’ve been getting charged $20 a week ever since. The problem is, I can’t cancel it anywhere. It doesn’t show up in my App Store subsc…" - jhsuperman
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scam site
I signed up for premium back in February but stopped using the account shortly after and forgot to cancel. I’ve been getting charged $20 a week ever since. The problem is, I can’t cancel it anywhere. It doesn’t show up in my App Store subscriptions or purchase history.
I contacted customer support and they told me they can’t cancel it on their end and that I have to go through the App Store-but it’s not there. So right now I’m being charged with no way to stop it. This needs to be fixed.
I contacted customer support and they told me they can’t cancel it on their end and that I have to go through the App Store-but it’s not there. So right now I’m being charged with no way to stop it. This needs to be fixed.
Don’t bother
New dramas aren’t added very often. Don’t waste your money. I just cancelled my annual subscription early and deleted the app, not worth it compared to the rest that are available and constantly providing new content.
Not a good app to subscribe to
DO NOT GET THIS APP!!!! They DO NOT give you an option to cancel your subscription!!!! They continue taking your money!!!!! You either have to cancel your card or get your bank to BLOCK them!😡😡😡
Sometimes the back can’t even stop the payments so be extremely careful guys!!! Just giving you heads up!!!
Sometimes the back can’t even stop the payments so be extremely careful guys!!! Just giving you heads up!!!
Waist of time
Just don’t bother unless you like adds and spending more money than what it’s worth.
Ads not closing
Seriously, what the hell is wrong with your app? Ads are not showing close button. I am not downloading them! Garbage
Don't waist your time
Don't bother to watch ads they do 2 even 3 ads some over 2, 2,3 minutes. You watch apisod 2,3 minutes and than up to 4 minutes ads. It's unrespectifull even worth for people who can't afford to buy their oass.
FRAUD
I’m reporting to apple for fraud. They post on facebook with a timer that they are running a deal that you can watch for 24 hours for free using the link in the ad. Took screenshot and used link directly from ad on facebook 15 minutes ago. All lies. All episodes locked but typical free ones.
Getting charged twice
I’m not sure if this is some kind of a scam. I’ve been trying to cancel charges that I am getting on my card. When I want to subscribe I use in app Apple Pay and that comes up as an Apple charge. Since November I’m getting charge 2x a month through stardustTV on its own. I’ve tried emailing and messaging support. I get no help. When I go through my bank, I can’t use my card for any purchases at all. This needs to be resolved and I need a refund. This is some kind of scam I don’t understand. I should only be paying when I have the subscription active so why is this happening? This is the most fraudulent thing I’ve ever seen. Hundreds of dollars at this point.
Don’t get it
I had got this app to watch one show and once I subscribe it was so hard to unsubscribe from it so they kept charging me every freaking week. Yeah terrible I wish I could give it a -10.
Disappointed
It says it's free, but the first thing they want is for you to pay and watch videos for free, and it doesn't take you back to the video.
No Sign Out button
So questionable. Why make a sign out button hard to find or not available at all? I downloaded based off an add for a drama I liked but can’t even search the drama on the app or even the browser after signing in with an account.
Mal mal
No me cancelaron mi suscripción aunque yo le di de baja y me están cobrando muy mal hecho de su parte
👎
1 month 24.99$ but charge me 3 times 24.99$ for a month total 74.97$. That you cheat me
False advertisement
Say if you add from the link free for all the episodes no need to pay but are charged to finish the series
This has hella ads btw
Horrible , I watched over 4 ads that span over 3 mins to unlock 14 episodes and it never happened. I did it again for 13 eps , didn’t work , it didn’t unlock my 27 eps . Plus you have to wach hella ads , overall L app but w actors
One star
I loved it the first day next day it wasn’t working took my coins and reset my my unlocked episodes and I got my coins for the check in day then watched ads for more coins after I claimed the daily check in and it reset my coins
Bait and switch
If I could give negative stars I would. This app lies about their promotions they have. They say is free and when you watch you get 5 episodes and then they said that you have to pay for the rest of the series. That’s ridiculous. If you’re gonna promote something stick to it don’t lie to get people to download your app.
Not worth
The episodes draw you in with one to three minute long episodes but once you have to start unlocking them even by watching adds they become exactly 50 seconds so you can spend money. You have to watch two adds to unlock a new episode and then less then a minute later have to watch two more adds. It’s a cash grab don’t do it. Even the other video streaming ones give you longer episodes when you unlock new episodes.
SMH
$20 for a weeks ridiculous
Dishonest‼️
Lying SOBs, you advertise as no ads and free to watch the episodes but you still require ads, top offs and payment to unlock episodes‼️😡
Don’t bother
Most of these mediocre stories cost $20 an episode to watch which is absolutely NOT worth it especially if you can find the same story on Reddit most of the time. And even if you give it a chance and try watching the ads to watch more episodes, you’ll find that the ads dont let you leave the website and you never get credit for actually watching the ads so you DON’T get the promised free stuff. Don’t waste your time!!!
Fraudulent charges
Beware you can’t seem to cancel subscription and will get charged for multiples in the same week. No customer service
Trash
Had a notification stuck on my screen for an hour the app is buggy feels like a damn birus rather than an app
Lies
I thought this was a free place to watch these skits or movies as you call it? I saw an ad that said, “you can watch from beginning to end for free.” So why ask me to pay???
Scam
This is the worst app I’ve ever seen watched 37 ads for 30 seconds of video absolute trash not worth your money
Not Enough for English Market
There are several story lines that are EXACTLY the same with just different names. Too many that are English Dub, but you don’t see that until after subscribing. Not enough english titles. It was very disappointing and I am canceling.
Bugs
Bugs need repair. Lags in loading. Skips points for videos watched. Good show but I keep watching the same videos for no points. I don’t receive the reward
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)