Review Insights · App Store
Stompers: Step Counter Friends
Stompers, LLC · 5,327 ratings · ★ 4.7
4.7
★★★★★
5,327 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"steps"
11 negative reviews mention this · 41% of all complaints
★★★★★ "Inaccurate. It was a great way for me to compete with friends and family but sometimes it doesn’t log all my steps. For example I got 13k steps on my health app and it only logged 124 steps on the stompers app. It is causing me losses in my competition…" - K.K.G.N
2
"doesn"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Inaccurate. It was a great way for me to compete with friends and family but sometimes it doesn’t log all my steps. For example I got 13k steps on my health app and it only logged 124 steps on the stompers app. It is causing me losses in my competition…" - K.K.G.N
3
"money"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Doesn’t sync with steps. I have a hard time getting my steps to sync. Many days, I have over 10k steps or just more than what the app shows. The app is useless if it doesn’t work and sync correctly. They don’t refund the subscription either. Waste of money!" - Nate katie
4
"health"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Inaccurate. It was a great way for me to compete with friends and family but sometimes it doesn’t log all my steps. For example I got 13k steps on my health app and it only logged 124 steps on the stompers app. It is causing me losses in my competition…" - K.K.G.N
5
"phone"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Lost account. So I can’t figure out how to get ahold of you to retrieve my account. I changed phones and can’t access the account on my old phone. I do not want to loose my progress and the one person I challenge. I honestly thought I’d sighed up via em…" - Recess teacher
6
"step"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Inaccurate. It was a great way for me to compete with friends and family but sometimes it doesn’t log all my steps. For example I got 13k steps on my health app and it only logged 124 steps on the stompers app. It is causing me losses in my competition…" - K.K.G.N
7
"work"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Doesn’t sync with steps. I have a hard time getting my steps to sync. Many days, I have over 10k steps or just more than what the app shows. The app is useless if it doesn’t work and sync correctly. They don’t refund the subscription either. Waste of money!" - Nate katie
8
"full"
4 negative reviews mention this · 15% of all complaints
★★★★★ "As a night shift worker, it sucks not getting a full day. I really like the idea, its fun, but the paywalls are ridiculous. The cosmetics are fine with the coins and being able to pay for them, but not getting a full day or seeing the game history is not cool. You should not have to pay just to ha…" - bbbstarbbb
9
"idea"
4 negative reviews mention this · 15% of all complaints
★★★★★ "As a night shift worker, it sucks not getting a full day. I really like the idea, its fun, but the paywalls are ridiculous. The cosmetics are fine with the coins and being able to pay for them, but not getting a full day or seeing the game history is not cool. You should not have to pay just to ha…" - bbbstarbbb
10
"friends"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Inaccurate. It was a great way for me to compete with friends and family but sometimes it doesn’t log all my steps. For example I got 13k steps on my health app and it only logged 124 steps on the stompers app. It is causing me losses in my competition…" - K.K.G.N
11
"stompers"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Inaccurate. It was a great way for me to compete with friends and family but sometimes it doesn’t log all my steps. For example I got 13k steps on my health app and it only logged 124 steps on the stompers app. It is causing me losses in my competition…" - K.K.G.N
12
"sync"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Trash. It doesn’t sync properly with google health app only apple health. My Fitbit only syncs with google health. When you fix that let me know." - Doesn’t work for Fitbit
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Trash
It doesn’t sync properly with google health app only apple health. My Fitbit only syncs with google health. When you fix that let me know.
Powerups
The powerups you get from packs always glitch out and disappear 👎
Doesn’t sync with steps
I have a hard time getting my steps to sync. Many days, I have over 10k steps or just more than what the app shows. The app is useless if it doesn’t work and sync correctly. They don’t refund the subscription either. Waste of money!
As a night shift worker, it sucks not getting a full day
I really like the idea, its fun, but the paywalls are ridiculous. The cosmetics are fine with the coins and being able to pay for them, but not getting a full day or seeing the game history is not cool. You should not have to pay just to have a full day, I work night shifts so a majority of my walking is done during the hours it cuts me off.
Misleading
Watch out as they bill a subscription really fast and you can’t get out of it. Unethical
Not accurate tracker
This app does not accurately represent your steps for the day no matter what your health app or Apple Watch says. The app does a terrible job showing what actually happens when your score increases or decreases. Very disappointing
Full of bugs
I downloaded this app and would be enjoying it so much more if the steps were actually correct.
They never stay the same
Look different in each person’s app
Please fix this soon before we move on to another app.
They never stay the same
Look different in each person’s app
Please fix this soon before we move on to another app.
Does not refresh properly
This app was working great. Does not match my steps from my phone step count which is frustrating.
Issues
Already having issues not showing the steps from my health app… so none of it transferred over..
Horrible App
This app will not sync to your products: ie watch and phone. It also does not fulfill what it says it will do.
Customer Service will charge you the full amount and refuse to give you a refund.
BEWARE OF THIS APP!
Customer Service will charge you the full amount and refuse to give you a refund.
BEWARE OF THIS APP!
Dont work
I have been trying to add a friend. but it keeps on buffering. It won't let me add.
Pay to win
Turns off 3hrs before end of day unless you pay. So people that work nights, it’s pointless.
Why would someone pay for a step counter?
So initially, I thought this was a pretty cool idea, but the fact that you have to pay for a step counter that already comes free on your iPhone is the dumbest thing. I cannot believe people would waste money on this nonsense.
Want to love it
I want to love this is and was really excited to give it a try, but nothing works. You can’t seem to add friends or even join the super stompers as once I do it doesn’t unlock anything. Are there any updates to fix issues coming soon because it’s a phenomenal idea.
Ew
Ok so turns out it won’t let me delete it and turns out that it’s 59.00$ LIKE GIRL WHAT YOU DIDNT TELL ME
Cost Money / very disappointing
One start not happy with the app
Very miss leading
Very miss leading
DO NOT INSTALL refused to cancel or refund money
My son invited me to this app. In order to sign up it forced me into a “free trial” for 7 days. 5 days in I emailed support and said I wanted to cancel. No one responded. On the 7th day they charged my card $59.99. I contacted apple support and they refused to refund the money. I messaged the support email for stompers again and they don’t answer. So I’m out $60 for what? It doesn’t even say what I’m paying for. I contacted them in time and they refuse to give my money back. This app is a money scam.
Help
It won’t let me update it so I
Deleted it and know I don’t have it
Deleted it and know I don’t have it
Inaccurate
It was a great way for me to compete with friends and family but sometimes it doesn’t log all my steps. For example I got 13k steps on my health app and it only logged 124 steps on the stompers app. It is causing me losses in my competition. I MUST WIN.
Some changes need to be made ASAP
Honestly, the app is really fun. I paid for the subscription me and my friend but tell me why when you take a photo of your update it gives you free steps like that defines the whole point of the whole app that shouldn’t even be option?? the whole point is to see who gets more steps and that’s cheating and not fair it defines the whole app
Lost account
So I can’t figure out how to get ahold of you to retrieve my account. I changed phones and can’t access the account on my old phone. I do not want to loose my progress and the one person I challenge. I honestly thought I’d sighed up via email but I’m flustered right now now. I’ll keep an eye out for a replay.
competitive
fun to compete with friends, app freezes constantly , step count is always off when compared to my phones fitness app, graphics could improve
Money grab
Everything in this little app here involves some money if you want to track your steps for a full day money if you wanna upgrade your little guy money, if you wanna see your past days steps money. if you wanna do anything, it’s all money. I don’t understand. It is a game about counting steps. Why is everything behind a little paywall?
Another thing, the step counter is very off compared to other forms of teaching steps I can be off by 4 thousand steps by the end of the day, cool idea for an app. okay execution. horribly greedy.
Another thing, the step counter is very off compared to other forms of teaching steps I can be off by 4 thousand steps by the end of the day, cool idea for an app. okay execution. horribly greedy.
.
It randomly decreacews my steps like when it said I was at 323 I would go down to 123 when it reload s
Okay
I got to 10k steps I turned off my phone to rest and then my steps got back to 9k idk what happened but I’m not walking all that again so yeah
Why
Why do you have to reset the score bc I wasted 5h to get 20,000 and soon as it turned day I got restarted like please fix that.
Annoyed
App often doesn’t register steps so it looks like you took 0 steps… and constantly freezes
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)