Review Insights · App Store
Strum - Play Guitar
W185 Holdings · 14,291 ratings · ★ 4.7
4.7
★★★★★
14,291 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
24 negative reviews mention this · 42% of all complaints
★★★★★ "Subscriptions. I haven’t had the app downloaded on my phone for more than two weeks. And I canceled my subscription. Since then, I have been charged $6.99 a week. And I can’t see anywhere in my phone settings or my bank settings that I’m still subscribed.…" - Devin Sprague
2
"free"
17 negative reviews mention this · 30% of all complaints
★★★★★ "Charging me $6.99 a week. This app has been charging me $6.99 a week since I downloaded at the ending of January…I did the free trial and didn’t like it…cancelled it and it’s taking payments…please give me my money back" - Mbadiyo44
3
"week"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Subscriptions. I haven’t had the app downloaded on my phone for more than two weeks. And I canceled my subscription. Since then, I have been charged $6.99 a week. And I can’t see anywhere in my phone settings or my bank settings that I’m still subscribed.…" - Devin Sprague
4
"cancel"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Subscriptions. I haven’t had the app downloaded on my phone for more than two weeks. And I canceled my subscription. Since then, I have been charged $6.99 a week. And I can’t see anywhere in my phone settings or my bank settings that I’m still subscribed.…" - Devin Sprague
5
"cancel subscription"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Can’t cancel subscription. When you press cancel it brings up a “hot deal” and when you click no cancel subscription it brings up the same thing every time." - READ!!!!!!!!!!!!!!!!
6
"money"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Charging me $6.99 a week. This app has been charging me $6.99 a week since I downloaded at the ending of January…I did the free trial and didn’t like it…cancelled it and it’s taking payments…please give me my money back" - Mbadiyo44
7
"charged"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Subscriptions. I haven’t had the app downloaded on my phone for more than two weeks. And I canceled my subscription. Since then, I have been charged $6.99 a week. And I can’t see anywhere in my phone settings or my bank settings that I’m still subscribed.…" - Devin Sprague
8
"better"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Not really all that useful. It shows cords but isn't really useful for learning songs as it doesn't teach the actual strum pattern or show the tabs. Ultimate tabs is far better. Missed opportunity. Good start but needs work. I like that theres a tuner. 7ish bucks ain'…" - killermonk44
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
bruh
y i need subscription 💔💔
Annoy
Its shiukd not take like 20 minutes to open up this app i saw good things online and it took so long to just set it up
Good app but very very pricey
Good app, but be warned it is 6.99 a week. I think that is absurd for what you get
Not really all that useful
It shows cords but isn't really useful for learning songs as it doesn't teach the actual strum pattern or show the tabs. Ultimate tabs is far better. Missed opportunity. Good start but needs work. I like that theres a tuner. 7ish bucks ain't a bad price but is it worth it right now? Absolutely not. Keep at it. Might be something someday.
subscription
this app won’t stop charging my card and i’m very upset
Still trying to cancel my subscription
Tried to cancel my subscription before the first week but could not find a way to because I paid with my debt card not apple app. Got billed $6.99. Then contacted support and did not hear back so I research more and found a way to cancel so I canceled. Support finally got back to me saying “we have not heard anymore from you are you all set. I told them I found a way to cancel thru manage my subscription. Only to find out they charged me $6.99 two more times so I cancelled again. Not impressed. Hopefully I do not get charged again for an app I deleted after I realized it was not what I thought it was.
Charging me $6.99 a week
This app has been charging me $6.99 a week since I downloaded at the ending of January…I did the free trial and didn’t like it…cancelled it and it’s taking payments…please give me my money back
It doesn’t werck
Trátese usarlo pero no gargaba
This app is trash
Go ahead download it and try it out for just a few seconds. You’ll have wasted all of that time when you could’ve j looked up a YouTube video
So misleading
terrible app need to pay
Definitely a scam dude.
It’s impossible to cancel the subscription at $7 per week. I downloaded the app, used it for less than 10 minutes decided it wasn’t for me promptly cancelled the subscription and deleted the app. I’m still being charged after redownloading and cancelling through their app and my App Store. Emailed support, they said they cancelled on their end and that I would be refunded and wouldn’t be charged again. I’ve been charged twice today and once 3 days ago. Terrible app and terrible service.
Stupid
Worst app ever
Worst app ever
Other people say it’s good but I know they’re just written by the creators of Strom. You have to pay for it. Do not buy it. There is no option to let the ads in everything just happened. Do not buy, if I could, I would give it zero stars
Be aware
Horrible app please be aware it’s impossible to cancel your subscription.
Misleading
Its not actually free. Annoying that it does not tell you right away
Glitchy Af and wouldn’t let me use app after paying
For some reason after getting the subscription the app would just be a glitchy mess and wouldn’t let use it. The paywall for getting the subscription kept popping up even though I already had it. Literally was unusable and customer service was useless in helping me out. Don’t even bother with this app unless you want to waste money and time out of your life. Shouldn’t even be on the App Store, honestly should get taken down.
Subscription
I got the app and tried to playa and all it had was a screen with a subscription so I didn’t get to play I had no idea I had to pay to play
Stay away
This app is incredibly predatory, you will lose your money and regret downloading. Stay far away, there are better free apps that don’t charge you $21/month
Stole my money
Didn’t even really help me know anything just told me the tabs that’s all
Prices are crazy
6.99 per week which comes to 21 plus taxes. To me it’s not worth it…
TAKES MONEY
I ENDED MY SUBSCRIPTION AND IT KEEPS TAKING MY MONEY. IT SAYS WEEKLY BUT IT TAKES MONEY EVERY 2 DAYS. DONT DOWNLOAD THERE ARE BETTER FREE APPS . You have been warned
Stop Taking my Money.
After Deleting My Account And The App The App Is Still Asking For money And Ive Made Multiple Complaints I need this Removed The App Takes My money without Asking.
subscription
dont get a subscription on this app you will have trouble canceling it.
Am I stupid
The app is brandished as a free app with maybe a subscription to get better features. Little do I know it’s $1 a day just to use it. Am I missing something or why doesn’t the app say anything about a required subscription? This seemed like a great app until I realized I had to pay for it. 😐
Seems good
I really want to use the app because it seems cool and efficient but I can’t do anything without it forcing me to start the free trial for a monthly subscription, not keeping the app
Payment
Even though I was paying $6.99 a week it tried to get me to pay for more a week and wouldn’t let me back out of the screen and keep my same subscription
Scam
Yall take 7 dollars out my back every day and it’s not fun please give me a refund yall owe over 200 dollars
Taking money when there’s no subscription
I cancelled the subscription and it’s still taking money from my Apple Pay I want a refund this is the second week
Glitches when canceling subscription
I tried to cancel my subscription. It just reroutes to asking the question again of paying for it at a discounted rate. Wouldn’t let me cancel… finally after clicking on the bottom where it says “restore” I was able to get back to the screen that allows you to cancel. This is a joke. And could be sue-able Anyone that isn’t into paying ridiculous prices for a basic app, just go to download the Ultimate Guitar app. Much better and does the same things for free…
Can’t cancel subscription
When you press cancel it brings up a “hot deal” and when you click no cancel subscription it brings up the same thing every time.
Literally can't get into the app.
It's a shame because i would love to leave a wonderful review, but unfortunately i cannot get into the app AT ALL. It immediately throws the subscription in my face and wont let me into the app without it. This was advertized as a FREE app, but i cant seem to even use it without having to pay, and judging by the rest of the reviews, i wouldnt be surpised if this was a scam. False advertizement, will be deleting, Strum is infact-NOT different from the rest of these apps.
Says it’s free but it’s not
I’m just a person trying to learn guitar and this ad on everything keeps popping up about how this is free but it’s 7 dollars a week, complete rip off, I’m just trying to learn guitar
Wayyy to expensive
I was so excited to use this app, then i realize it would be $330 A YEAR! that’s insane. I’d rather use a free app that has less songs and figure it out. This is not worth it. I’ve seen other people say they can’t even properly cancel their subscription, it’s a SCAM
Well, that’s a lie
The App Store says there’s no in app purchases, but you instantly hit a pay wall when you’re trying to use this app. Very not cool developers.
awful app
doesn’t let you delete subscriptions and 365 dollars a year
Not a good all
You can’t even get into the app without connecting you’re card and the whe you do the charge you 1 dollar everyday not a good app wouldn’t recommend
It sucks
There are literally free apps that do the same thing there is no reason to buy this. songsterr and guitar tuna people
Too expensive
As a musician that's super broke, I cannot afford to pay for this app.
Non-beginner friendly
Expensive trail
Makes you pay to use
Do not download because you have to pay to even use the app your better off looking on YouTube
Subscription
The app has continued to charge me every month, even though I deleted it, and I never even selected a subscription.
App
This genuinely is so buns
I was lied to
When I first started this app it was free but now I have to pay??? Yeah DELETE
Expensive one
No..weekly 7$
A
Can’t even open the app lame
L app
Tuned it to drop c and my string popped
Horrible
I cancelled my subscription to this THOUSANDS of times but strum still takes 7$ A WEEK out of my bank account. Fix this now!!!
Don’t recommend
0 stars
I wanted to cancel my subscription, the app offered me “free period until the end of the month”, and even though I accepted it, they charged me.
I sent an email to them, but they’ve never responded and never gave my money back. Scam.
I wanted to cancel my subscription, the app offered me “free period until the end of the month”, and even though I accepted it, they charged me.
I sent an email to them, but they’ve never responded and never gave my money back. Scam.
Subscriptions
I haven’t had the app downloaded on my phone for more than two weeks. And I canceled my subscription. Since then, I have been charged $6.99 a week. And I can’t see anywhere in my phone settings or my bank settings that I’m still subscribed. Not sure what to do about this.
Why should I pay
I feel like we the people shouldn’t have to pay for tabs I know I could just look up tabs but this is an easier solution I am sure it is a great app but not for people who can’t or won’t pay
+ 7 more in the clipboard copy
Sentiment summary
96%
Positive (4-5★)
-2%
Neutral (3★)
5%
Negative (1-2★)