Review Insights · App Store
SubPilot: Cancel Subscriptions
Finelo Limited · 1,664 ratings · ★ 4.4
4.4
★★★★★
1,664 ratings
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Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"refund"
4 negative reviews mention this · 40% of all complaints
★★★★★ "Disappointed and would like a refund. Why are you guys lying and saying that it’s a two day free trial. I was charged on the same day so I didn’t get a chance to try anything. I want my $99 back. Also, since I was charged through PayPal and they won’t dispute it I have to go th…" - fun-loving mom
2
"charged"
4 negative reviews mention this · 40% of all complaints
★★★★★ "Disappointed and would like a refund. Why are you guys lying and saying that it’s a two day free trial. I was charged on the same day so I didn’t get a chance to try anything. I want my $99 back. Also, since I was charged through PayPal and they won’t dispute it I have to go th…" - fun-loving mom
3
"didn"
4 negative reviews mention this · 40% of all complaints
★★★★★ "Disappointed and would like a refund. Why are you guys lying and saying that it’s a two day free trial. I was charged on the same day so I didn’t get a chance to try anything. I want my $99 back. Also, since I was charged through PayPal and they won’t dispute it I have to go th…" - fun-loving mom
4
"cancel"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Recurring Charges. Subplot: Cancel S somewhere around the third or fourth of May my bank account at Wells Fargo was hacked. They raided my checking account to have their fun trips at the Apple Store and at Walmart and I did report it to the fraud bureau and …" - MaryN104
5
"subpilot"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Canceling subpilot. Canceling Subpilot is the worst thing I’ve ever done. All the subscriptions they listed were wrong!" - Banjobuggy
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Disappointed and would like a refund
Why are you guys lying and saying that it’s a two day free trial. I was charged on the same day so I didn’t get a chance to try anything. I want my $99 back. Also, since I was charged through PayPal and they won’t dispute it I have to go through Apple now. That is very inconvenient.
Canceling subpilot
Canceling Subpilot is the worst thing I’ve ever done. All the subscriptions they listed were wrong!
What a Disaster
Worst money ever spent, caused a huge headache and so much extra work.
Charged me for 2 plans
I signed up for the trial week and paid $6.53 and then I get a charge for $69.00 I did not approve that second charge. It feels like everyone are scammers these days.
Do. Not. Use. Them.
Their ad is cute. But it didn’t find anything I didn’t know about or wasn’t already using. I tried to cancel within 30 minutes of downloading. They’re refusing a refund. I stated very clearly that the app was no use to me. They offered me a 4-week extension. I WANT A REFUND!!!!!
No no no
Awful
Sucks
Says it cancels your subscriptions but it didn’t find any and charges a lot for very little service. It asks what you pay for instead of telling you what you pay for! And , then it charges high amounts for doing nothing
Subpilot is NOT a good and trustworthy Company. I ordered its app for $15.99 and then they also char
Subpilot is NOT a good and trustworthy Company. I ordered its app for $15.99 and then they charged my credit card for $69.99. I have tried to contact them 3 times. No one replies. I am trying again and have asked them for a refund. I just want to cancel it all. I can’t even get into it
Recurring Charges
Subplot: Cancel
S somewhere around the third or fourth of May my bank account at Wells Fargo was hacked. They raided my checking account to have their fun trips at the Apple Store and at Walmart and I did report it to the fraud bureau and they suggested that I contact anyone that I see that was taken in on this which and let you know that I did not ask for the subscription. I don’t want this subscription cause I can’t afford it and I’d appreciate it if you could cancel my subscription and then refund the money that was charged to my checking account. I’m not in a position to give $20 away every month. If I was, I’d be great to have you so please if you would acknowledge this.
S somewhere around the third or fourth of May my bank account at Wells Fargo was hacked. They raided my checking account to have their fun trips at the Apple Store and at Walmart and I did report it to the fraud bureau and they suggested that I contact anyone that I see that was taken in on this which and let you know that I did not ask for the subscription. I don’t want this subscription cause I can’t afford it and I’d appreciate it if you could cancel my subscription and then refund the money that was charged to my checking account. I’m not in a position to give $20 away every month. If I was, I’d be great to have you so please if you would acknowledge this.
Found a second subscription but…
Subpilot found a second subscription but I didn’t get refunded for the double payment as advertised.
Sentiment summary
90%
Positive (4-5★)
-1%
Neutral (3★)
11%
Negative (1-2★)