Review Insights · App Store
Summary - AI Note Taker
Labhouse Mobile · 36,683 ratings · ★ 4.7
4.7
★★★★★
36,683 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"recording"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Privacy Concerns, Unclear Activity, and Slow Customer Support. The app offers convenient transcription and note-taking features, but my recent experience raised serious concerns about customer support responsiveness and account transparency. After noticing unexpected recording activity associated with …" - Deerina114
2
"account"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Privacy Concerns, Unclear Activity, and Slow Customer Support. The app offers convenient transcription and note-taking features, but my recent experience raised serious concerns about customer support responsiveness and account transparency. After noticing unexpected recording activity associated with …" - Deerina114
3
"minutes"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Disappointed. After recording for 3-4 minutes it stops and begins to summarize the content thereby losing the speakers current comments while it is summarizing." - Sam I am and I am Sam
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Privacy Concerns, Unclear Activity, and Slow Customer Support
The app offers convenient transcription and note-taking features, but my recent experience raised serious concerns about customer support responsiveness and account transparency. After noticing unexpected recording activity associated with my account, I contacted support multiple times and have only received automated messages stating that someone will reply when they are back online. When an app processes sensitive audio data, users need confidence that privacy and security concerns will be addressed quickly and clearly. I hope the company improves both its support availability and communication regarding user data and account activity.
Disappointed
After recording for 3-4 minutes it stops and begins to summarize the content thereby losing the speakers current comments while it is summarizing.
Ai note taker
🤦♀️🤦♀️🤦♀️
Horrible
Stole my money
Failed to transcribe
This app was very disappointing. Recorded an hour webinar to try and use transcript to update presentation notes easily but only a few minutes of text was transcribed. Tried twice and same result.
App did not catch any audio
When I did a google meeting it did not capture any audio when it was set to record it just gave a blank file not acceptable
Kind of funny
I deleted my account. Then it was magically undeleted and a free trial turns into $50. I just deleted my account AGAIN. If I get another notification that says you’re trying to bill me or that the account is active again, well I have lots of screenshots.
Didn’t authorize
Took money out of my account for this app that I did not OK forget
Charges even if it says free trial
It charged me $20 even though It was supposed to be a free 3 day trial
Not worth it.
Got this app because I had a very important informational seminar and wanted to share it with other colleagues later. The information that it was transcribing was totally different from what the speaker was saying. In short, the app doesn’t work as advertised at all.
Not great
Did not pick up the conversation
L
App stop recording
Screensaver stopped recording
I downloaded this app today and used it for the first time to record a meeting. After the meeting was over, I went back to check on the recording and found that five minutes into the meeting, once the screensaver on my phone activated, it stopped the recording. So I missed 45 minutes of my meeting. Is that a setting issue? Does anybody know anything about this?
deceptive subscription
hard to figure out how to cancel; no way to cancel el from the app, you have to go through apple
Contact tech support unavailable
If the correct tech support were accessible, rating would be higher.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)