Review Insights · App Store
SumOne: For Relationships
sandfox · 18,219 ratings · ★ 4.9
4.9
★★★★★
18,219 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"questions"
3 negative reviews mention this · 16% of all complaints
★★★★★ "cute but many ads and weird questions. this app is very cute and interactive, and the ads aren’t inherently bad as that’s just how things are..but the questions are almost always negatively implied. the app can definitely improve its general setup, which its main focus is on the…" - departmefrombearisland
2
"long"
3 negative reviews mention this · 16% of all complaints
★★★★★ "New ads. I’ve had this app for so long and everything’s been good, except for a recent update with new ads…these ads make you play the games AND won’t Let you exit. I have had to exit out the app multiple times. So annoying…" - Luz Lilly
3
"been"
3 negative reviews mention this · 16% of all complaints
★★★★★ "New ads. I’ve had this app for so long and everything’s been good, except for a recent update with new ads…these ads make you play the games AND won’t Let you exit. I have had to exit out the app multiple times. So annoying…" - Luz Lilly
4
"annoying"
3 negative reviews mention this · 16% of all complaints
★★★★★ "New ads. I’ve had this app for so long and everything’s been good, except for a recent update with new ads…these ads make you play the games AND won’t Let you exit. I have had to exit out the app multiple times. So annoying…" - Luz Lilly
5
"work"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Broken. This app is bricked and won’t open. It’s on the newest update and it refuses to work. Thanks for nothing" - Cyan Games
6
"doesn"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Doesn’t work. Have had this for a year. All of a sudden, three days ago it will not open and tells you there is an error." - RMJ EMT
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Too many ads
I love this app buts it’s very ad centric. To get rid of ads it’s expensive and I’m just trying to use this app for couple activities! Not to mention the ads can be inappropriate and gross.
Hola
Llevo jugando esta aplicación con mi novio aproximadamente 3 años, cambiamos de teléfonos y ahora no quiere entrar a nuestra anterior cuenta, hemos intentado todos los métodos posibles, con Facebook, con google y siempre nos manda a una cuenta nueva, si ponemos nuestro anterior código dice que es inválido, así que nada muy mal por su parte, y no vamos a volver a empezar desde el principio después de 3 años avanzando, saludos.
Broken
This app is bricked and won’t open. It’s on the newest update and it refuses to work. Thanks for nothing
Doesn’t work
Have had this for a year. All of a sudden, three days ago it will not open and tells you there is an error.
Ads have become 1 minute long
Honestly I used to find this app enjoyable. but now the hostile ad length when feeding eggmon have become 1 minute long for 3 pebbles is insane. It has made my enjoyment of the app become non-existent.
Scammed?
I’ve used this app before and really enjoyed it. Didn’t use it for a while and my account data must’ve been lost so I created a new account. When I went to go pay for the “15 dollar premium” my account got charged 55 dollars. If I don’t receive a refund I will leave this here to hopefully help others in the future.
i loved this app until..
my girlfriend and i have used this app for over a year and it has always been great BUT RECENTLY THEY MADE MY EGGMON 3D AND IT IS SO UGLY
無法關掉廣告
看完廣告後完全沒辦法關掉 整個卡住 看完一分鐘的廣告還領不了東西 廣告置入做的也太糟糕
The guilt and the locking
It makes you feel guilty for not using it. Then if you ignore it too long it locks up and I can’t get it to unlock. I’m frustrated and annoyed with this dumb app.
Issues
I can’t see any items in the game and why that happens to me?
Almost good
Me and my girlfriend enjoy this app… when it works. This app constantly has issues starting, at first it would be stuck on an infinite load screen. then when I tried uninstalling and reinstalling it would be stuck on the log in screen even after several attempts to log in. And when it finally opened after about a month, the app now won’t even open I’ll press it, it loads for a second and then shuts down completely I really wish this app worked but it doesn’t
It’s not letting me log in
It’s telling me in logged in on another phone or something even tho I’m not and it’s not letting me log in.
cute but many ads and weird questions
this app is very cute and interactive, and the ads aren’t inherently bad as that’s just how things are..but the questions are almost always negatively implied. the app can definitely improve its general setup, which its main focus is on the questions; they’re negative, rather than cute or insightful. amazing app! but please have better and cuter questions, so this app can be perfect
Bug
I was watching an ad, it never gave me credit for watching the ad, then the app crashed and didn’t remember that I watched the ad and forced me to watch another one
Ads ads ads
Forced ads after you answer every question, even though theres options to watch ads for points. An app that forces through ads isnt enjoyable.
New ads
I’ve had this app for so long and everything’s been good, except for a recent update with new ads…these ads make you play the games AND won’t
Let you exit. I have had to exit out the app multiple times. So annoying…
Let you exit. I have had to exit out the app multiple times. So annoying…
Ads are broken!
Any time I get an ad I can’t close it and have to restart the app, it’s incredibly annoying! And the new redesign is so complicated I can barely find where anything is! There’s just way too much stuff.
buggy & frustrating
the only reason i haven't deleted this godforsaken app is because my boyfriend likes answering the daily questions but that's literally all he does and theres other things u can do like feed it or change it but the app is so hard to navigate i can click on the same thing for it do to something completely different and it's so frustrating and i AM a hater they need to fix their bugs before i throw my phone and this app out of a window FIX YOUR APP YOU HEAR ME ITS SO ANNOYING AND IM TIRED OF IT !!!
Boring questions
Same questions being asked in different forms. Day light saving doesn’t help either, we have outlet questions set for 9:30pm because we go sleep by 10pm. With day light saving, the questions are at 10:30pm now and I refuse to stay awake to answer the question and I don’t have time to answer it when I’m at work or at the gym. And I just forget about it.
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)