Review Insights · App Store
Suno - AI Songs & Music
Suno, Inc. · 242,288 ratings · ★ 4.9
4.9
★★★★★
242,288 ratings
🎯 Build a better version
Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"suno"
5 negative reviews mention this · 45% of all complaints
★★★★★ "Multiple outages with last update. Multiple outages with this most recent update and not a sound from Suno about potential refunds for subscribers. Disappointing." - MSUBear42
2
"account"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Took my money but did not upgrade my account. I am very disappointed and have received NO response from customer service and it has been a week!" - tmb2478
3
"been"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Took my money but did not upgrade my account. I am very disappointed and have received NO response from customer service and it has been a week!" - tmb2478
4
"song"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Illegal in some aspects. The traditional “Happy Birthday to You” song used to be heavily copyrighted for decades by music publishers. But that changed. In 2016, after a lawsuit, the copyright claim was ruled invalid, and the song entered the public domain in the Un…" - Retro Dingo
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Multiple outages with last update
Multiple outages with this most recent update and not a sound from Suno about potential refunds for subscribers. Disappointing.
Отвратительная поддержка
Слетела подписка через 2 дня после оплаты, обратился в поддержку и уже 2 недели никакой реакции
Took my money but did not upgrade my account
I am very disappointed and have received NO response from customer service and it has been a week!
Apple ID
Do not work Apple ID authorisation
Illegal in some aspects
The traditional “Happy Birthday to You” song used to be heavily copyrighted for decades by music publishers. But that changed. In 2016, after a lawsuit, the copyright claim was ruled invalid, and the song entered the public domain in the United States. Yet suno flags the birthday song, so you can never wish your loved ones, happy birthday.
Suno review
Every time I press create a free account it doesn’t let me
Charges but doesn’t give you credits
Do not pay this fraudulent app money.
Unable to create a Cover
Since download of the new version on 5/5/26 I’m unable to create a Cover on the arranged by Suno song. The previous mobile version also removed ability to use advanced setting with sliders
There might be a bug as of late
Started out awesome. It can actually write death core. And I have been making unique death core everything, J Popp, club, Cumbia/Banda Mexican influence, everything, death core metal. Now, it sounds like a record is literally playing backwards. Did you guys do something? Because if you updated it, by all means send me the non updated one
Their sounds aren’t licensed
Crazy. you’d think if you paid a subscription to be able to own the music you’d at least be getting licensed sounds.
I guess my distro denied the song because they don’t have properly licensed AI sounds Lol. I’ve emailed them about it and they don’t reply. I almost feel like this is illegal
I guess my distro denied the song because they don’t have properly licensed AI sounds Lol. I’ve emailed them about it and they don’t reply. I almost feel like this is illegal
Lacking
I recently purchased a pro plan on 4/29. I was logged into my Google account on my iPhone when using the app. I purchased a pro plan through my iPhone which is linked to my Apple ID but I was logged in under my old Suno account. Been trying to contact someone to fix this and no luck. I wanna refund if I can’t use pro features while paying for it.
Sentiment summary
99%
Positive (4-5★)
0%
Neutral (3★)
1%
Negative (1-2★)