Review Insights · App Store
Super Mario Run
Nintendo Co., Ltd. · 77,284 ratings · ★ 3.8
3.8
★★★★★
77,284 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
20 negative reviews mention this · 65% of all complaints
★★★★★ "Would be great if the sound worked.. No nostalgic Mario soundtrack for me. The entire game was mute. I checked all settings, I restarted my phone, I uninstalled and reinstalled the app. Nothing is working to get the sound to work." - SnowTheAssassin
2
"play"
8 negative reviews mention this · 26% of all complaints
★★★★★ "Very bad.. First, it costs money just so you can play like 20 extra levels, and the gameplay sucks, and it's just so bad.." - Tacokabacodude
3
"mario"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Would be great if the sound worked.. No nostalgic Mario soundtrack for me. The entire game was mute. I checked all settings, I restarted my phone, I uninstalled and reinstalled the app. Nothing is working to get the sound to work." - SnowTheAssassin
4
"money"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Very bad.. First, it costs money just so you can play like 20 extra levels, and the gameplay sucks, and it's just so bad.." - Tacokabacodude
5
"world"
6 negative reviews mention this · 19% of all complaints
★★★★★ "It’s a free game that costs money. When you get the game FREE you have to PAY to get to world 2" - Black hole reviews games
6
"free"
5 negative reviews mention this · 16% of all complaints
★★★★★ "It’s a free game that costs money. When you get the game FREE you have to PAY to get to world 2" - Black hole reviews games
7
"nintendo"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Bad. I received a lot of bugs. The graphics are worse real Nintendo" - There’s no names to think of
8
"boring"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Pls read 67. It’s boring and hard I’m deleting it after this rating" - TRB930
9
"without"
4 negative reviews mention this · 13% of all complaints
★★★★★ "HOLY PAY TO PLAY. I CAN GET THREE COLOR TOADS WITHOUT PAYING THATS IT. THIS GAME IS MORE PAY TO WIN THAN CLASH. “Oh this game is so nostalgic ” YEAH MAYBE IF YOUR ELON MUSK. “But it’s worth every penny” NO THE HELL IT AINT" - MasonPDarrylMain
10
"jump"
4 negative reviews mention this · 13% of all complaints
★★★★★ "No. If you want a game, we can only walk One Direction and let the wall jump to move. Left play this game. It’s terrible." - Mr. Nookeyflookey
11
"worlds"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Nintendo, why did you do this?. You were doing so good Nintendo until today. So first off why you have to pay to entirely get the whole game second the players in toad rally are usually bots. Third it doesn’t let you move backwards. fourth is that why is the whole game co…" - Terra true$$$$
12
"able"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Nintendo, why did you do this?. You were doing so good Nintendo until today. So first off why you have to pay to entirely get the whole game second the players in toad rally are usually bots. Third it doesn’t let you move backwards. fourth is that why is the whole game co…" - Terra true$$$$
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Very bad.
First, it costs money just so you can play like 20 extra levels, and the gameplay sucks, and it's just so bad..
Impossible level
Level 6-4 green coin is impossible to get
This game is a stupid idiot!!!
This game is a stupid idiot!!!
Pls read 67
It’s boring and hard I’m deleting it after this rating
Country 40 million people
Why does the country of Iraq not exist? Is there anything missing from the game if my country is on the list? This is very unfortunate
It’s a free game that costs money
When you get the game FREE you have to PAY to get to world 2
HOLY PAY TO PLAY
I CAN GET THREE COLOR TOADS WITHOUT PAYING THATS IT. THIS GAME IS MORE PAY TO WIN THAN CLASH. “Oh this game is so nostalgic ” YEAH MAYBE IF YOUR ELON MUSK. “But it’s worth every penny” NO THE HELL IT AINT
No
If you want a game, we can only walk One Direction and let the wall jump to move. Left play this game. It’s terrible.
Do not get 😡🤬
This game is so rigged the rallies don’t let you win and you can’t even get a new world please don’t play
?
The amount of stupidity it must take to make something this atrocious is outstanding in itself.
Trash
Literally the never ending game but boring.
Not fun
Game basically playing by itself. I had to delete. No thanks. Very controlled gameplay. Do not recommend.
Planed obsolescence strikes again. Game worked last week. Not anymore
Planed obsolescence strikes again. Game worked last week. Now after the update my iPad is useless to play it.
You shouldn’t have made this, Nintendo!! 😡
This is the worst Mario game I’ve ever played. I have uninstalled it. This is lame! 😒. Your games on Nintendo switch are plain better than this one.🥵. Shut this game down please. 🙏. I never want to see this stupid abomination again. 👎. I also forgot to mention there is freaking ads! 🔕. Super Mario maker 2 and other games are better. I’m fed up! 😡
Warning: Bad Update!
Don’t download the latest update-made me lose all my progress towards the statues for the current event before the event even ended, ugh. No way to go back 😢
Love it but ONE problem
No ads no $1.99 mess BUT… every time I’m winning in the rally it keeps saying loser wins and winner ME loses?! Creater I’m sorry! One star!!!
Hate
I HATED it. It is so stupid
Thought this game was free
Can’t even play this game entirely for free. It’s barely worth my time, let alone my money
Nintendo, why did you do this?
You were doing so good Nintendo until today. So first off why you have to pay to entirely get the whole game second the players in toad rally are usually bots. Third it doesn’t let you move backwards. fourth is that why is the whole game cost $10 just to play the full game? and the only good thing is the sticker collecting in the new update. now here are some good things that I think Nintendo should do immediately first off make the game entirely free to play make all the worlds playable without without having to spend any money not even a single penny. second is to allow the character to move backwards and the character can move backwards, please add a button so that way the character can move back forward when they wanna stop moving backwards third is to have more humans in toad rally instead of bots. forces to make all the characters claimable easier like for example, complete world, one to earn Luigi in complete world eight to unlock Princess peach and also complete world2 to earn toad. And also complete world three to earn tote and complete world four to earn princess daisy. And complete world 5 to unlock the regular green Yoshi. Complete world 6 to unlock the red Yoshi complete world 7 to unlock all the other Yoshi colors. And most importantly, why don’t we have Rosalina for the special world complete the special world to earn Rosalina. if Nintendo manages to do any of this, then I’ll appreciate it and change this to a five star rating. No if this is actually the first time that Nintendo reads one of these reviews, then they should probably do it cause if you don’t then I’m never gonna download this game ever again. Oh and also just like in Mario, two in Mario 3-D world make toad and toadette’s jumps shorter oh and also give the player the ability to make the character crouch and charge up a crouching high jump again, just like Mario two and Mario 3-D world. Also give the player the option to stop the character at any time except in certain places. and also give the player the option to hold a shell and just like in the games, after like 10 seconds, make the shell wake up and also give the ability to the player to be able to throw the shell or put it down gently. also give the player of the ability to spin jump, and also ground pound. I’ll keep this game as long as you add all the things into this game. If you do all of this, then I’ll give this game of five star rating instead of one star rating. Read this please and thank you.
Why we can only have world 1
This game just wants your money
So interestedandinoculate
It’s so Frustrating WHEN YOU DON’T TO MAKE ME U
👎🏻👎🏻👎🏻👎🏻😑😑😑😑😱😱😱😱
Dumb
Would be great if the sound worked.
No nostalgic Mario soundtrack for me. The entire game was mute. I checked all settings, I restarted my phone, I uninstalled and reinstalled the app. Nothing is working to get the sound to work.
Bad
I received a lot of bugs. The graphics are worse real Nintendo
Fun but P2W
If it weren’t for the p2w bit, maybe it would’ve been better. There should be a way
to access the entire game without paying and linking a Nintendo account. If you only use mobile like 90% of the game is blocked
to access the entire game without paying and linking a Nintendo account. If you only use mobile like 90% of the game is blocked
Really bad actually
Dude you only get world 1 for free?! Also not being able to stop is horrible. Just overall a bad game that NEEDS fixing. A LOT of it.
Ripoff of sonic dash
Pay to beat the game, this is trash
Fun but paywall
Super Mario Run is a really fun mobile game and does a great job bringing the classic Mario experience to phones. The controls are simple-Mario runs automatically and you just tap the screen to jump-which makes it easy to learn but still challenging to master. The levels are creative, the music is classic Mario, and trying to collect all the colored coins adds extra difficulty and replay value. Modes like Toad Rally and Kingdom Builder also give players more to do besides the main levels.
However, one of the biggest problems with the game is how much of it is locked behind a paywall. If you try to play the game you can only access a small portion of the game for free, and most of the worlds, characters, and content require paying for the full version. Because of this, the free version can feel more like a demo than a full game.
However, one of the biggest problems with the game is how much of it is locked behind a paywall. If you try to play the game you can only access a small portion of the game for free, and most of the worlds, characters, and content require paying for the full version. Because of this, the free version can feel more like a demo than a full game.
I like super Mario but the only point of this is game is running
I love Super Mario but this game literally just has to do with Mario running to the right of the screen, which makes it harder to control, and more frustrating (“Oh look a super mushroom!” I jump while trying to get the mushroom but accidentally jump over it and end up not getting it. “Dang it!”). And since you non-stop run to the right, if you missed something important, you can’t go back to get it which is different from other Super Mario games. If you were automatically running in one direction but could press an arrow button on the screen to change direction, that would be one thing. And what is even more annoying is when you collect those star coin things (the types of things that are like star coins from different super Mario games, but I don’t remember what they are called), but don’t collect them all, and then replay the level, you have to get them ALL again (even the ones you already grabbed) to qualify as “already grabbed all them”, and Easy Mode shouldn’t even be available and is pointless because when it is enabled you literally do not keep the coins you collect. And another thing that really angers me is I have to do work (for example, rescue toads) to get into the next world (rather than just completing the levels before it), and if I don’t do the work then I have to pay money to unlock the next worlds. So this is getting a two-star rating. And there are Super Mario video games that are better than this one. Do not purchase this, it will not be as fun as the other Super Mario games. This is literally New Super Mario Bros U and Geometry Dash combined. And it isn’t even as good as Geometry Dash or other Super Mario games (if you got confused, Geometry Dash is not a Super Mario game).
Because this app has running to the right with being unable to stop yourself, and the requirement to do more work to progress through levels than in other Super Mario games, do not buy this app because you might not even like this as much or find this as fun/entertaining as other Super Mario games or Geometry Dash. Now what would make me like it even more is if they added a level creation system within the game (like with Super Mario Maker 2) and I had to do less work to progress through levels. But since this game is just a Super Mario parody of Geometry Dash, you shouldn’t buy this game because it isn’t what you would think it is. I put two stars to make it look like it is KIND of good, but realistically I would put one star because constant non-stop running to the right without being able to stop and trying to beat a level while platforming with avoiding hazard also are two different things, and the first thing is worst when comparing the second thing and making a level with SMM2. But is this app even made by Nintendo? Because if so, he should know that there are games better than Super Mario Run. And do not buy this app, it is as boring as a sack of potatoes when it comes to comparing it to even the NES/arcade game of Super Mario Bros.
And Nintendo (or whoever created this app), if you are reading this, I am stating I dislike your game, and am not trying to offend or insult your game. If Nintendo made this game and is reading this, you have games better than this, and you have good games other than this that I like.
Because this app has running to the right with being unable to stop yourself, and the requirement to do more work to progress through levels than in other Super Mario games, do not buy this app because you might not even like this as much or find this as fun/entertaining as other Super Mario games or Geometry Dash. Now what would make me like it even more is if they added a level creation system within the game (like with Super Mario Maker 2) and I had to do less work to progress through levels. But since this game is just a Super Mario parody of Geometry Dash, you shouldn’t buy this game because it isn’t what you would think it is. I put two stars to make it look like it is KIND of good, but realistically I would put one star because constant non-stop running to the right without being able to stop and trying to beat a level while platforming with avoiding hazard also are two different things, and the first thing is worst when comparing the second thing and making a level with SMM2. But is this app even made by Nintendo? Because if so, he should know that there are games better than Super Mario Run. And do not buy this app, it is as boring as a sack of potatoes when it comes to comparing it to even the NES/arcade game of Super Mario Bros.
And Nintendo (or whoever created this app), if you are reading this, I am stating I dislike your game, and am not trying to offend or insult your game. If Nintendo made this game and is reading this, you have games better than this, and you have good games other than this that I like.
Does Not Support Backbone
Would be fun if able to use backbone game controller.
Eh…
Love Mario Bros, but this app isn’t worth it, you must pay to unlock worlds and it isn’t exciting, quite boring actually.
It is not good
It’s just dumb sorry👍🏽
Sentiment summary
66%
Positive (4-5★)
9%
Neutral (3★)
25%
Negative (1-2★)
