Review Insights · App Store
Talkatone: WiFi Text & Calls
TALKATONE, INC. · 140,873 ratings · ★ 4.7
4.7
★★★★★
140,873 ratings
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Top complaints - extracted from 58 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"text"
12 negative reviews mention this · 21% of all complaints
★★★★★ "Talkatone Plus still has text limitations. Is there a fix for this or maybe this isn’t the service for me? Well it looks like I’m not the only one. If this isn’t resolved soon I will stop being a paying customer." - Tmidiman
2
"message"
12 negative reviews mention this · 21% of all complaints
★★★★★ "Text not working. I’m a paid subscriber and I wa only able to send one text today tried to message talktone support in app it didn’t work" - Neeiaj
3
"account"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Account creation errors. Why can’t I create my account after updating to the latest version and doing everything I have to do?" - Sh_eila
4
"doesn"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Doesn’t let you text all the time. It fails to send a message and it’s annoying" - 51st apple tech customer
5
"send"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Text not working. I’m a paid subscriber and I wa only able to send one text today tried to message talktone support in app it didn’t work" - Neeiaj
6
"messages"
8 negative reviews mention this · 14% of all complaints
★★★★★ "Worst text and talk app. App actually restricts you from sending outbound messages and calls. What a horrible app to try to reach someone in an emergency." - Worst text app
7
"work"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Text not working. I’m a paid subscriber and I wa only able to send one text today tried to message talktone support in app it didn’t work" - Neeiaj
8
"calls"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Worst text and talk app. App actually restricts you from sending outbound messages and calls. What a horrible app to try to reach someone in an emergency." - Worst text app
9
"support"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Text not working. I’m a paid subscriber and I wa only able to send one text today tried to message talktone support in app it didn’t work" - Neeiaj
10
"error"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Account creation errors. Why can’t I create my account after updating to the latest version and doing everything I have to do?" - Sh_eila
11
"email"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Not a lot of customer service support. They have like 10 questions in the support that don’t really relate to payment or trouble getting call through or why this doesn’t work. You have to email them and they don’t get back to them" - Sweetapple12
📋 All 58 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Account creation errors
Why can’t I create my account after updating to the latest version and doing everything I have to do?
Talkatone Plus still has text limitations
Is there a fix for this or maybe this isn’t the service for me?
Well it looks like I’m not the only one.
If this isn’t resolved soon I will stop being a paying customer.
Well it looks like I’m not the only one.
If this isn’t resolved soon I will stop being a paying customer.
Gross
Lures you in, then forces you to share all your data with them in order to use the app. No way to opt out.
Bad app
It’s not free not even free trial
Okay
Works sometimes. Other times message fails to send for hours. Even with paid subscription.
Phone
It stopped sending out my text. I bought two or three different lines. Still wouldn’t send out my text and no one has replied from customer service
Worst text and talk app
App actually restricts you from sending outbound messages and calls. What a horrible app to try to reach someone in an emergency.
Limited Inbound calls
I used this number as a reference for work and an incarcerated family member. They disabled the number because too many inbound calls. How is that an issue if the number is free ? This app makes no sense.
Error pops up when I try to text or call
Every time I try call or message someone I receive a pop-up that says “Login Failed: Your account is not authorized. Please login again.” And then the app exits out.
Doesn’t let you text all the time
It fails to send a message and it’s annoying
Error
It always have an error message and can’t download
Terrible quality
By far the worst one in the App Store
Es muy buena la aplicación
Si
Greedy
Y'all are so greedy ads pay for none voice mails pay the message doesn't go throwlet me check my Internet it's all fine well dang a limit on how much i can text y'all are wayy to greedy.
Why is Talkatone is having issues
I can’t create account in Talkatone anymore
It been showing errors very bad app now
I can’t see the reason why I can’t open it anymore it unfortunately bad it’s very disappointing
It been showing errors very bad app now
I can’t see the reason why I can’t open it anymore it unfortunately bad it’s very disappointing
Bad experience
The application restricted my access by mistake months ago. I have tried downloading other similar apps, but the result is always the same. I filed complaints, and they blocked my device. I didn’t realize that attempting to log in so many times would cause my account to be flagged as suspicious; I have tried to regain access to any of the platforms, but still nothing.
Scam
Subscribed for the plus and still can't send out text messages.
Hiding messages
Why do I have to pay just to see messages dont get app
Can’t send out texts
I’m able to get texts but ppl are not getting my texts I’ve been using this app for I think like 2 years now and idk what’s going on
Crashes and doesn’t let me dial international calls
The app constantly crashes and doesn’t allow me to dial international calls. I have a paid (now cancelled) subscription and it is definitely not worth 1 star but that is the lowest the rating goes. Buyer beware.
It sucks
???
willn't allow me to sign up
this app will not allow me to sign up with email address from what is a valid domain or subdomain of a valid domain. this domain is owned by me.
This app is horrible
If you log out from your account then try to log back in, it glitches and pops an error code Everytime and customer support doesn’t do anything. Don’t recommend 1/5
False flagging
App claims “excessive registration attempts” and won’t let me sign up despite never downloading it ever before
You literally do not care about blind people.
Hello, I’m not quite sure if this is your fault, or the people who run this year outfits of App Store‘s fault, but it obviously has to be because it’s the age verification thing and that’s something you put on there, I’m blind, and my voiceover simply doesn’t read certain things, and you do a capture challenge on there, that simply voiceover will not read, it only tells me image, image, and doesn’t really read out what I needed to read out, so why don’t you try removing this so disabled people can actually use the app.
And if this is not your fault, I’m very sorry for being rude to you, but this is getting kind of ridiculous here. People don’t care about disabled people in this year day and age.
And if this is not your fault, I’m very sorry for being rude to you, but this is getting kind of ridiculous here. People don’t care about disabled people in this year day and age.
Useless smh
I deleted and reinstalled the app 4 times it still keeps saying “your data files are corrupted delete and reinstall Talkatone.” Other than that this used to be a good app now it’s useless.
Thanks Talkatone.. uninstalled 💔
Thanks Talkatone.. uninstalled 💔
Not free unlimited
I’ve had this count for 8 days and just received message that I’ve exceeded my fair inbound calls. Which I’m confused I didn’t know there was. Limit to inbound calls. Being it it’s unlimited calls and text, also I’ve hardly have long conversations. Over the span of 8 days my inbound call conversations totaled 72 minutes. So after 72 minutes I can no longer receive inbound calls. False advertisement. Very disappointed
Never worked
Dropped calls
Doesn’t work
Instant error message didn’t work. Tried multiple times
Lost my Number
after being a paying subscriber, I lost my number which i was using for few things already, just cuz I dint login for like 2 months. Support said I cannot do anything.
Doesn’t work after you pay
Do not buy anything doesn’t work
Don’t waste your data
Everything’s paid for m, shi don’t even let you sign up
This Is A Great App
This App allows People to message each other on different platform besides apple which is great i rate 5 star
Calls always drop
Horrible app, calls drop in the middle of calls
CAN'T SIGN UP!!!
Won't let you sign up with a valid email address. Just gives you an error message that says "Unable to create account for you." 🙄🙄🤬🤬
Can’t register
Keeps saying error when I try to email with Gmail I’ve tried two accounts, app has the latest update, closed and re-opened too.
Message failed
I keep getting message failed, but it’s a good app that I have used in the past
Lies
I can’t call my friend because talkatone says “You have exceeded the Talkatone Fair Use limits for DOMESTIC OUTBOUND CALLING.” HEY I WAS ON THE PHONE FOR NOT EVEN 30 MINUTES!!! 1 STAR
Bad bad app
Hate this app it say something was wrong with my device and kept making do it over again and still didn’t work
Bad
Won’t let u send more text per day
Suddenly raised the price by double
It works for some things, but some situations it doesn’t. I use this as I live abroad and need a
US number for certain app confirmation. It works for about 50% of the apps I need. It was okay for the price but suddenly thy doubled the cost per month. I’ll look for another option.
US number for certain app confirmation. It works for about 50% of the apps I need. It was okay for the price but suddenly thy doubled the cost per month. I’ll look for another option.
Version
I need a latest version of this app now
Seems scamy
I just downloaded. The app went through the sign up prompt and the app said that there are too many downloads and attempts for me to create an account at this time to try again later after they took my information conveniently. That doesn’t smell right guess I have to change my passwords.
Don’t get it
Can’t make outgoing calls at all. I keep getting a message saying there slow down outgoing calls to stop spam. These are the same numbers I’ve been calling since I’ve got this app. It might work now but will be a problem for you in the future I’ve got in contact with support they did absolutely nothing. Still can’t make outgoing calls. Rather it’s in important or not they don’t care
All my credits are gone for no reason
That's terrible. The credits I topped up two years ago are all gone, and the customer service hasn't replied or resolved my issue for a long time after I contacted them via email. Return my credits to me! 😡😡😡
Stopped Working and Zero Support
App constantly crashes and they give zero support
Crazy
Very crazy app, and monitored. If you send more than 3 or 4 text messages, they block your access for hours saying you’re talking too much. If you try to make a new account it’s impossible, so take care of the first one
Doo doo
I have unlimited nothing and I pay a fee monthly for them to say I’m sending too many messages
Why deduct credits?
Credit deductions was already crazy.. and now I can’t even receive verification messages without paying for premium.
Big brother
They monitor your conversations 100% ,
+ 8 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)