Review Insights · App Store
Tape Measure™
Level Labs, LLC · 85,592 ratings · ★ 4.4
4.4
★★★★★
85,592 ratings
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Top complaints - extracted from 48 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
11 negative reviews mention this · 23% of all complaints
★★★★★ "Beware of $9.99 weekly charge. Downloaded for free and then started getting charged $9.99 every week" - Sad use
2
"week"
9 negative reviews mention this · 19% of all complaints
★★★★★ "Beware of $9.99 weekly charge. Downloaded for free and then started getting charged $9.99 every week" - Sad use
3
"measuring"
6 negative reviews mention this · 13% of all complaints
★★★★★ "How does it work?. No success measuring anything. Any usage directions? If so how do I access them? I’m about to delete app!" - Kirbycate
4
"scam"
6 negative reviews mention this · 13% of all complaints
★★★★★ "SCAM. $10 a month. Positive reviews are bots and fake" - R2_B1
5
"money"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Can’t do anything without a popup telling me to pay. At this point just make the app cost money.. It’s in the title." - Islwiskbd
6
"measure"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Nothing works. I watched the video several times and no anchor appeared for me to start my measurements. I got all the yellow dots that is it. The leveler tool I am not sure where it is measuring to know if my items were level or not. The concept was cool…" - MsTiq33
7
"cancel"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Doesn’t work. Measurement was completely wrong. Instantly cancelled it." - hdudjdidishsjxjagwp
8
"subscription"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Scam. They charge an outrageous amount per week for a product that is NOT worth it. $1 a week would be appropriate. God forbid you forget to cancel your subscription. This app is an utter scam." - Sophia_10001
9
"work"
5 negative reviews mention this · 10% of all complaints
★★★★★ "How does it work?. No success measuring anything. Any usage directions? If so how do I access them? I’m about to delete app!" - Kirbycate
10
"doesn"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Doesn’t work. Measurement was completely wrong. Instantly cancelled it." - hdudjdidishsjxjagwp
📋 All 48 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
How does it work?
No success measuring anything. Any usage directions? If so how do I access them? I’m about to delete app!
Trash app trash company
Just ridiculous, DONT EVER USE
Doesn’t work
Measurement was completely wrong. Instantly cancelled it.
SCAM
$10 a month. Positive reviews are bots and fake
Beware of $9.99 weekly charge
Downloaded for free and then started getting charged $9.99 every week
No features are free
The only free feature is the one that’s already built in to iPhone. You can’t use the ruler without paying.
Not worth a damn
Do not download
NO
Nowhere near accurate.
SCAM!!!!
This app is a scam it says free trial but they charged immediately and u immediately $9.99
Not working
It’s wayyy to hard to use
Can’t do anything without a popup telling me to pay. At this point just make the app cost money.
It’s in the title.
bad experience
Even the function of turning on the flash has to be charged. It's really crazy about money.
Don’t
This app does nothing but lead you to apps ( fee) that promise to measure is this for real? How frustrating , don’t piss people off by lying to them and then expect them to buy more .
Scam
They charge an outrageous amount per week for a product that is NOT worth it. $1 a week would be appropriate. God forbid you forget to cancel your subscription. This app is an utter scam.
Scam
I downloaded and then deleted this app at once and then it continued to charge me multiple times a month at time being 60$ a month. Don’t recommend.
Scam alert
$10/week. That’s the definition of a scam. The author claims free measuring… I could not find a way to load and use for free. I’m sure there is some way to do it if you know the secret. It demands agreeing to $10/week. Want to bet it’s nearly impossible to find how to cancel before ’trial’ week is over. Avoid this scammer.
To the author: Don’t bother replying, God blessed you with skills to make a great app, use those skills and make an honest dollar by asking for reasonable reconciliation for your product. In no world is $10/week justified. Your mother would be embarrassed if one of her friends downloaded your app.
To the author: Don’t bother replying, God blessed you with skills to make a great app, use those skills and make an honest dollar by asking for reasonable reconciliation for your product. In no world is $10/week justified. Your mother would be embarrassed if one of her friends downloaded your app.
Money drain
Used once. Wasnt that useful. Just realized this app was charging me $8/week for i dont know how long. Absurd pricing. Be careful.
Genuine Ripoff
Save your money.
WHY?!
Why the hell am I required to purchase the subscription. Make it a paid app at that point! Screw off with that!
Doesn’t work
I watched the tutorial and tried 20x and still unable to measure anything.
Bad
Why do you need to pay for this when there's already a free measuring spp
Careful!
I didn’t notice nor would I ever imagine that this was $9.99 per week after the three day trial. I forgot to cancel after the trial ended and three weeks later I’m out 30 bucks for measuring my child one time.
Not good
It’s sooo stressful and not good
Glitchy
Cannot get any sort of stable or consistent reading with this app. Don’t waste your time or $
Not for small measurements
Too difficult to measure specifically. Trying to get down to the nearest mm is impossible.
Terrible
This app has been charging my credit card since April 2024. Absolute Fraud.
Anonymous
It did say in app purchase then when I measured an are you wanted money to get the measurements so it’s a no for me
Subbing
Won’t even let me get a option cancel my subscription but keeps charging my card def not free
Horrible
Doesn’t make any sense at all
Not a fan
Not intuitive. Couldn’t get it to work for me. 🤷🏻♀️
$$ GREEDY!!
These FRAUDSTERS want you to pay $9.99/week otherwise you can’t use the app!!
Trash
I never purchased a subscription for this. Just downloaded never used it and it’s been drawing 9.99$ a week from my account for the last 3 months. Such a scam. Please do not DL this app
Level tool not great
iPhone won’t land due to camera so level tool is never level
Deceptive fee structure
After the “free” trail, I was charged then $9.99 in the rears, not once but twice. I was then subsequently charged $9.99 per week, not monthly.
Horrible
It could have been better if you didn’t have to pay for it
remive this app
it wants charge people weekly for a free measurement
Bait and switch
Must register for $24 a year plan. If you want it free you have to cancel the plan almost immediately. Major rip off.
9.99 a week
Forces you to sign up for a subscription that’s $9.99 per week. That’s ridiculous and predatory!
The measurement is not correct at all, please refund 9.99 dollars
I used this app when the ruler is not available handle, however when I borrow a ruler, the result was 10-20% difference in measurements. I want my money back!
Useless
Lagging lagging lagging to many problems useless in even the simplest of operations
Horible
It doesn’t work you have to pay for everything you only get one tool it’s useless
Not free
Difficult to pin point item doesn't allow you to even try the other options because subscription
Nothing works
I watched the video several times and no anchor appeared for me to start my measurements. I got all the yellow dots that is it. The leveler tool I am not sure where it is measuring to know if my items were level or not. The concept was cool but for me it was not user friendly.
Not real easy to use
The app was very confusing and not user-friendly. It wasn’t easy to figure out how to use it.
🧐
Stated free but to use got to pay, I deleted it
That’s weird
Tried to use this program to measure the band-width (like 44mm) to verify it with the right size. The Freeform point point measurement tool was really cludgy, unintuitive and was all over the place. I switched over to Manuel tape measure on screen and it was off by at least 7 mm… meaning it made the band look like it was a 32mm when it was closer to being a 40mm. Not good.
Measure App
This app is not working for what I need. Cancel app I am deleting the app
Measuring app
Way too hard to get a good measure between two points.
Sentiment summary
85%
Positive (4-5★)
5%
Neutral (3★)
10%
Negative (1-2★)
