Review Insights · App Store
TCG Card Identifier Value
Ha Vu Thi Thu · 4,118 ratings · ★ 4.8
4.8
★★★★★
4,118 ratings
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Top complaints - extracted from 72 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cards"
34 negative reviews mention this · 47% of all complaints
★★★★★ "This app sucks because I have to pay to take more pictures. This sucks to much right after taking two pictures of two of my Pokémon cards I can’t take anymore because I have to pay FIFTY DOLLARS just to take pictures of my cards???" - oreoLOLZ
2
"scan"
27 negative reviews mention this · 38% of all complaints
★★★★★ "Many improvements needed. After using other apps this app does not offer continuous scanning and the scan take 5 sec to register. You can’t adjust the camera or which camera you use. You can’t keep scanning and add all to a collection. Script writers should look at…" - Alleycard
3
"card"
18 negative reviews mention this · 25% of all complaints
★★★★★ "This app sucks because I have to pay to take more pictures. This sucks to much right after taking two pictures of two of my Pokémon cards I can’t take anymore because I have to pay FIFTY DOLLARS just to take pictures of my cards???" - oreoLOLZ
4
"worth"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Junk AI. The app gives you crazy values and nothing is worth what it says. I would give it negative stars if I could." - Bail620
5
"scan cards"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Not What I Expected. Don’t bother with this app! You have to pay to even scan cards even after I payed $50 for the whole year. If you are looking for a good app for free, download Rare Candy. It’s free and the user interface is way better." - D33z Nutz 666
6
"doesn"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Scam. Just keeps trying to run my $54.11 for a week and it doesn’t show up in any of subscriptions on bank statements or Apple account" - anonymous110000142
7
"subscription"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Scam. Just keeps trying to run my $54.11 for a week and it doesn’t show up in any of subscriptions on bank statements or Apple account" - anonymous110000142
8
"free"
9 negative reviews mention this · 13% of all complaints
★★★★★ "No contact. Asked for refund because somehow it would not end free trial never use this app is garbage $50 down the drain" - JD8228
9
"work"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Doesn’t work. Simply doesn’t scan magic cards" - Pansellini
10
"money"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Buyer beware!. I paid for the app because I had a huge pile of Pokémon cards that I needed scanned. I went through over 300 of them and it told me that several of my cards were worth a lot of money. So I pulled those to the side and I went on eBay and the…" - Good game but does not work
11
"waste"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Buyer beware!. I paid for the app because I had a huge pile of Pokémon cards that I needed scanned. I went through over 300 of them and it told me that several of my cards were worth a lot of money. So I pulled those to the side and I went on eBay and the…" - Good game but does not work
12
"value"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Junk AI. The app gives you crazy values and nothing is worth what it says. I would give it negative stars if I could." - Bail620
📋 All 72 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No contact
Asked for refund because somehow it would not end free trial never use this app is garbage $50 down the drain
Scam
Just keeps trying to run my $54.11 for a week and it doesn’t show up in any of subscriptions on bank statements or Apple account
Absolute trash
Don’t believe any of the reviews
This app sucks because I have to pay to take more pictures
This sucks to much right after taking two pictures of two of my Pokémon cards I can’t take anymore because I have to pay FIFTY DOLLARS just to take pictures of my cards???
Many improvements needed
After using other apps this app does not offer continuous scanning and the scan take 5 sec to register. You can’t adjust the camera or which camera you use. You can’t keep scanning and add all to a collection. Script writers should look at metabox and take notes also you have to pay for a 3rd grade app.
So bad
Could scan 1 time than had to pay
Awful
From the moment you start they are trying to trick you into a subscription. Horrible card identification system, everything hidden behind a subscription wall. Just get CollX.
Junk AI
The app gives you crazy values and nothing is worth what it says. I would give it negative stars if I could.
Terrible
Take too long to scan doesn’t identify my cards
Does not scan
App will not let you proceed without paying or starting a free trial once you’re in app simply will not scan.
Doesn’t work
Simply doesn’t scan magic cards
Buyer beware!
I paid for the app because I had a huge pile of Pokémon cards that I needed scanned. I went through over 300 of them and it told me that several of my cards were worth a lot of money. So I pulled those to the side and I went on eBay and they are worthless. The prices are wrong and it also pulls up the wrong card most of the time! The camera wouldn’t even work. I had to take a picture before I even went on the app and let it go into access my photos to search up the cards. This is absolutely hands-down 100% a rip off it made me pay $5 for nothing. It made me waste my time for three hours! Now I have to go back through my cards again for the second time, because I have manually look them up on eBay. Stay far away from this scammer app.
Poor
Changes value each time you scan it same card.
App Sucks! Cards are wrong!
Did a free trial but the app sucks. I scanned one card to see how it did. The first time it didn’t even get the photo or collection correct and the second time I tried it should once again a totally different card !!!
There is a free three day trial but then after that it’s $49.99! Don’t do it, it sucks!
There is a free three day trial but then after that it’s $49.99! Don’t do it, it sucks!
2 cards only
i get not being able to have unlimited cards on free but two cards max is actually despicable
Bad
Only scans one side of the card. Inconsistent on the correct identity of the card. And if you do the grade check it’s literally never the same, I’ll scan a card and it’ll give it a PSA7 then I’ll scan it again and it’ll give it a 10.
Horrible
You get to scan like 2 cards before you have to go and do a membership for 50 bucks. I would recommend collectr instead. Do not waste ur time on this app👌👌
Not worth it
When you scan the card it doesn’t even know what card it is half the time
It sucks
So I wanted something to help me see how much money my Pokémon are but as soon as I got in the app it immediately said you have to pay. Like who wants to pay for just scanning Pokémon cards
Wtf is my account?!?
So; my phone accidentally deleted this app and when I redownloaded; it totally doesn’t allow you to sign into anything. You essentially lose the money you pay for an account and all the cards you scan. I haven’t heard back from anyone, but I feel this all is scamming people. I hope I’m wrong and they respond to my inquiry. I will update this if so
Ehhh
It’s ok there’s better apps
It’s sucks
This app sucks you have to pay for it and I only was able to scan two cards before it wouldn’t let me scan more
Not accurate
It can’t accurately identify whether cards are holo/regular, 1st edition/not…Glad I didn’t pay for the full version
Wrong scan 8/10 times
It seems like it’s just wildly guessing at this point, out of this last stack of just over 100 cards, the app correctly recognized 13. This is a common occurrence, time to update the ai boys
horrible
this app is the worst app out yet, i bout a 3$ weekly subscription and turned into a 49$ yearly charge after i deleted it for all the false card feedback. the cards aren’t accurate the price isn’t accurate nothing about this app is good, don’t waste your time.
Trash.
Paid for service took my money but says I need to pay agin.
Not accurate
We downloaded the app. Price was a rip off for the inaccuracy. Gave crazy high value to find out cards were not worth anything. Scam.
Sucks
They want a subscription after the first two scans.
Horrible scan
Wouldn’t scan any of my cards
Not a good app for this
So I downloaded the app trying to find something good to scan my cards and the first thing I get is that I have to sign up for a subscription immediately… not even a “trial or preview” of the app… I signed up and then tried the app, but I found it very difficult to use the camera access made all the cards blurry, and you have to crop each and every scan yourself. This for starters is very time consuming. And when I did scan the “prices” I was getting for the value of the cards was waaayyyy off!
I don’t recommend this app to anyone. Much better ones out there and they allow either free scans first or allow a trial period to see if it’s a good fit for your needs.
Requested a refund but never heard from the makers. 😢
I don’t recommend this app to anyone. Much better ones out there and they allow either free scans first or allow a trial period to see if it’s a good fit for your needs.
Requested a refund but never heard from the makers. 😢
My Saved Info Deleted
I pad for the yearly membership and had several decks saved in the app. A couple weeks later the decks have been removed and support hasn’t responded since I emailed them 1 month ago.
ai is bad
does a bad job
Very inaccurate
Scanned three cards two of the three it showed pictures of totally different players and outrageous prices way higher then value of the card it scanned. The one card it got correctly gave a price range from $10-$697 when the actual value of the card online was under $2
Values are way off
Cards that are worth pennies are showing up as $30+.
Scan Issue
Scanner hasn’t been working for the past 3 days that I tried to use it. I’m a subscriber and this is not acceptable.
App sucks
Doesn’t actually work
Costs $5
Lets you scan two cards then charges you $5 if you want to continue. Waste of time. I wanted the app to see if some cards I won at Dave & Busters had any value. I'm not paying $5 to find out the cards are worth $5.
Waste of money.
3 out of 10 cards are identified incorrectly, values are a range of $3-$289… really?! I want my subscription money back
Review
Keeps asking for review when I haven’t even used the app yet. 0/5 app don’t recommend
Spams you to rate them and pay
You get bombarded to rate them over and over before you’ve even scanned a card. Then they ask you to pay, before you’ve scanned a card.
Then you finally scan one, and get harassed to pay again, and then harassed to rate them. Again.
You only get to scan two cards. Absolutely garbage app.
Then you finally scan one, and get harassed to pay again, and then harassed to rate them. Again.
You only get to scan two cards. Absolutely garbage app.
Misleading
This app shows you prices for cards that are either special edition or signed by the artist or will show you 799 but it’s actually a foreign currency amount. Extremely frustrating and misleading.
Trash App
Super expensive, and no way to cancel the subscription through the app.
Limit
The first time I used the app I only could scan two cards and then it said that I had to upgrade to pro
Worse then a google image search
Can’t find half the cards I try and misidentifies the other half.
Stuck behind pay wall horrible app
Don’t install not worth ur storage for 2 scans
Bad!!!
I bought this thinking it would be awesome but it charged me 30 to download and 40 to use and it doesn’t even work well!!!
Language barrier
Does not know the difference between Japanese and Chinese lol
Why isn’t this free?
I scanned about 5 cards then got cut off by paywall
Terrible service
I signed up for the subscription at 12.99 a month. I wanted to cancel it however it’s been weeks and I’ve been trying to contact them to cancel it however I’ve not heard anything back. I have emailed them multiple times and it will not let you cancel it in the app.
Not consistent
Tested it on the same card and got drastically different results every time. Did this with multiple cards
+ 22 more in the clipboard copy
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)