Review Insights · App Store
Telepass: pedaggi e parcheggi
Telepass SpA · 97 ratings · ★ 4.2
4.2
★★★★★
97 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"english"
4 negative reviews mention this · 36% of all complaints
★★★★★ "No English Available. Why is this in English on the App Store when the app only supports Italian? Waste of time to download it to find that out." - J401
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Inutilizzabile
Aggiornamento: Ho chiamato i numeri e scritto agli indirizzi suggeritimi qui in feedback, ma nessuno ha mosso un dito e settimane più tardi continuo a non poter utilizzare il dispositivo. Un servizio da terzo mondo.
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Ho un account, un contratto, e un dispositivo, ma l’app non mi permette di attivare il dispositivo, e il supporto tecnico non fa nulla per sbloccare la situazione nonostante le mie ripetute segnalazioni per telefono e email. Terribile.
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Ho un account, un contratto, e un dispositivo, ma l’app non mi permette di attivare il dispositivo, e il supporto tecnico non fa nulla per sbloccare la situazione nonostante le mie ripetute segnalazioni per telefono e email. Terribile.
Non funziona
Non funziona.
Useless if you have a USA phone number
In order to register you must receive an SMS code. Although the app has a drop down menu showing every possible country code, Gabon, Seychelles, you name it, the SMS will not reach you if you are roaming in Italy using your USA number. I get other SMS here in Italy without issues. Worse THERE US NO ALTERNATE MEANS OF REGISTERING OR OF CONTACTING THE Management FOR HELP. So useless for us anyway. Too bad, we badly need this.
Can’t login
It won’t send a text to my American cell phone to create an account and get past the first page
App non funzionante
Richiede aggiornamento che non esiste e non si riesce ad aprire
No English Available
Why is this in English on the App Store when the app only supports Italian? Waste of time to download it to find that out.
No sms to foreign (USA) number
Makes it impossible to register…..
Cannot do anything without code fiscale
Description says English is supported but it isn’t. And the app throws a cryptic login page before you can buy any tickets etc.
No English version
Get with the program italy!!
No English or other language option
This app is only in Italian with no option for another language section.
Used to be ok
Ok, the app requires iOS 14 now, but why when I go to update my old installed version it loops continuously asking me to download a previous version?
Sentiment summary
78%
Positive (4-5★)
3%
Neutral (3★)
19%
Negative (1-2★)