Review Insights · App Store
Templix - Reels Video Maker
Leapixel · 2,289 ratings · ★ 4.7
4.7
★★★★★
2,289 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
6 negative reviews mention this · 24% of all complaints
★★★★★ "Hard to cancel. Think through before you sign up for free trail. Because it is impossible to cancel" - Not much value
2
"subscription"
6 negative reviews mention this · 24% of all complaints
★★★★★ "No free trial. I wanted to check this app out with the free trial, went through the usual bs just for the free trial and next thing I know, they hit my account for 39.99. I never approved this transaction but ok. You got me. Now, I figure because I’m lock…" - T8kn4aride
3
"through"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Hard to cancel. Think through before you sign up for free trail. Because it is impossible to cancel" - Not much value
4
"paid"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Membership disappeared. I paid for a yearly membership $39.99 and I restore purchases and it doesn’t show my membership and there’s no way to sign out. That’s obviously at least." - Bucsfan28
5
"doesn"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Membership disappeared. I paid for a yearly membership $39.99 and I restore purchases and it doesn’t show my membership and there’s no way to sign out. That’s obviously at least." - Bucsfan28
6
"trial"
3 negative reviews mention this · 12% of all complaints
★★★★★ "A bad one. This is very bad. There’s no free trials like they said. They want you to pay a weekly without free trials. Wow 🫤" - Anyesst
7
"went"
3 negative reviews mention this · 12% of all complaints
★★★★★ "No free trial. I wanted to check this app out with the free trial, went through the usual bs just for the free trial and next thing I know, they hit my account for 39.99. I never approved this transaction but ok. You got me. Now, I figure because I’m lock…" - T8kn4aride
8
"free trial"
3 negative reviews mention this · 12% of all complaints
★★★★★ "A bad one. This is very bad. There’s no free trials like they said. They want you to pay a weekly without free trials. Wow 🫤" - Anyesst
9
"music"
3 negative reviews mention this · 12% of all complaints
★★★★★ "No free trial. No beatmatch. I purchased this app because it said it had beat match and I could import music but it did not offer a free trial so I was forced to pay for an annual year or $10 a week which is $277 a year unless I paid for the annual offer of 76 since a …" - creative_sister
10
"features"
3 negative reviews mention this · 12% of all complaints
★★★★★ "No free trial. No beatmatch. I purchased this app because it said it had beat match and I could import music but it did not offer a free trial so I was forced to pay for an annual year or $10 a week which is $277 a year unless I paid for the annual offer of 76 since a …" - creative_sister
11
"people"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Stop with the free trail!. CapCut and other apps have free features without a free trail 1st! Allow people to use it 1st which will allow us to decide if we want to pay! I’ll keep my CapCut subscription thank you very much!" - UnkleV
12
"reels"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Difficult to edit created reels. This app is difficult to edit photos used in a created reel. I just downloaded it and can’t edit to make sure photos are fully seen in reel??? Expensive for not what I wanted" - PKLArt123
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Hard to cancel
Think through before you sign up for free trail. Because it is impossible to cancel
Membership disappeared
I paid for a yearly membership $39.99 and I restore purchases and it doesn’t show my membership and there’s no way to sign out. That’s obviously at least.
A bad one
This is very bad. There’s no free trials like they said. They want you to pay a weekly without free trials.
Wow 🫤
Wow 🫤
No free trial
I wanted to check this app out with the free trial, went through the usual bs just for the free trial and next thing I know, they hit my account for 39.99.
I never approved this transaction but ok. You got me.
Now, I figure because I’m locked in for the year I’d put it back on my device and long behold, I’m asked to choose a subscription.
I don’t think so
I never approved this transaction but ok. You got me.
Now, I figure because I’m locked in for the year I’d put it back on my device and long behold, I’m asked to choose a subscription.
I don’t think so
Do not download !!
Worst app ever ! I need a refund !
Rip off
This app stole money from me! Do not buy!
App is overcharging its customers
The free trial is not free. They will charge you even if you cancel during that. Period. They’ll charge you the minute that you do the free trial. They’ll charge you for a weekly subscription even though the plan says 699. They’ll charge you 999 do not use this app. They are scamming their customers Plus it doesn’t do what they say. It’s gonna do that. That’s why I canceled the very first day that I tried the free trial.
No free trial. No beatmatch
I purchased this app because it said it had beat match and I could import music but it did not offer a free trial so I was forced to pay for an annual year or $10 a week which is $277 a year unless I paid for the annual offer of 76 since a week which is only 40 a year so they force you to pay the 40 and then you get in the app and realized that it doesn’t have the features that are promised
Garbage app
Can’t import any music. Nothing works
Stop with the free trail!
CapCut and other apps have free features without a free trail 1st! Allow people to use it 1st which will allow us to decide if we want to pay! I’ll keep my CapCut subscription thank you very much!
CANT DELETE IT
IT DOESNT LET ME
Te vende la idea
La aplicación es una herramienta de poco uso ya que no puedes editar alterar y tampoco hacer nada con los videos en fin no pierdan su dinero
Difficult to edit created reels
This app is difficult to edit photos used in a created reel. I just downloaded it and can’t edit to make sure photos are fully seen in reel??? Expensive for not what I wanted
Esto es estafa
Muy mala no te deja crear cuenta y la app se traba mucho, pensé era problema de la app y desinstale y al volver a instalar me está cobrando nuevamente no hay forma de poder recuperar miemvresia Eaton es fraude
Disable features
I paid for a week subscription to see if I like it. The first time I created a reel it was easy and when I went to make sure I’m not auto billed starting next week they have disabled the ability to create a reel today even though I paid through the end of the week.
Worst app! Scam
Fake reviews! Do not get in trap with this app. It does nothing to help make reels instead cut 25% of frame for reels. They lure you into subscription and u end up giving money for yearly subscription. No one in customer service ever responds back.
You can only use one sound
Big letdown. It will only
Let you use one sound. You can mix multiple audios together.
Let you use one sound. You can mix multiple audios together.
Terrible
Why would I use this if I can just make reels on Instagram? Made the mistake of subscribing based on the good reviews which I’m convinced are faked.
I downloaded this so that I could add text to my videos, you can’t do that on this app. It cuts off 25 percent of your frame. I just don’t understand why anyone would use this.
I downloaded this so that I could add text to my videos, you can’t do that on this app. It cuts off 25 percent of your frame. I just don’t understand why anyone would use this.
GLITCHY
So many issues with this app to expect people to pay for it. Chat is “never online” and when they emailed me back all they said was that “should be fixed with the next update”
U cant even try it
I cant even try it unless you pay a subscription
DONT INSTALL THIS APP !!!!!
It has blocked the option to delete it.
I’ve never seen anything like this before. How is this legal ????
I’ve never seen anything like this before. How is this legal ????
No customer service.
Impossible to reach a support team member.
Noooooooi i hate this so much!
I hate it so much that I can’t………
Garbage
You have no control such as if you record something far away it zooms way in you can’t control and I added music and when I sent the reel to people it had no music and when I went to video it kept telling me to hit next there is very little control
I’m disappointed.
I thought this app would be better. I don’t like it. I just threw 20$ away 🤦🏻♀️
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)