Review Insights · App Store
Tezza: Aesthetic Photo Editor
Tezza App LLC · 45,779 ratings · ★ 4.7
4.7
★★★★★
45,779 ratings
🎯 Build a better version
Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
21 negative reviews mention this · 34% of all complaints
★★★★★ "No options. Does not let you do ANYTHING without purchasing subscription to the app. You can only preview and it leaves watermarks" - jjyacoub
2
"work"
17 negative reviews mention this · 28% of all complaints
★★★★★ "Liz. Love Tezza, but hate how there are barely any free filters left. Most need a subscription now, and paying doesn't even work cuz I can't download pics. 🙃" - liiiiiiiiiiiiiiiiiiiiiizzzz
3
"free"
14 negative reviews mention this · 23% of all complaints
★★★★★ "Money greedy. Literally like 3 things are free and bad" - FoxeyPlayz
4
"filters"
11 negative reviews mention this · 18% of all complaints
★★★★★ "Corporate Greed at its finest. I will start the review by saying the filters and ai features on this app are amazing. Possibly the best set of pre made filters i've used. However, the fact that you have to pay for premium, AND THEN buy credits to use certain filters is i…" - garrisonschoppet
5
"doesn"
11 negative reviews mention this · 18% of all complaints
★★★★★ "Liz. Love Tezza, but hate how there are barely any free filters left. Most need a subscription now, and paying doesn't even work cuz I can't download pics. 🙃" - liiiiiiiiiiiiiiiiiiiiiizzzz
6
"edit"
11 negative reviews mention this · 18% of all complaints
★★★★★ "No longer worth the purchase. App is unusable!!. I used to love this app and have the paid version but every time I’ve tried to using it these last few months, it has randomly closed while I am in the middle of editing. Today, it has closed on me every time I try to start a new project an…" - Paolagc1
7
"every"
8 negative reviews mention this · 13% of all complaints
★★★★★ "No longer worth the purchase. App is unusable!!. I used to love this app and have the paid version but every time I’ve tried to using it these last few months, it has randomly closed while I am in the middle of editing. Today, it has closed on me every time I try to start a new project an…" - Paolagc1
8
"editing"
8 negative reviews mention this · 13% of all complaints
★★★★★ "No longer worth the purchase. App is unusable!!. I used to love this app and have the paid version but every time I’ve tried to using it these last few months, it has randomly closed while I am in the middle of editing. Today, it has closed on me every time I try to start a new project an…" - Paolagc1
9
"help"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Fine until you need customer service. I had an internal issue with the app and was redirected to their customer service team by Apple. Despite showing proof of a conversation with Apple support that I was redirected to them for a resolution, they replied to get note of what cau…" - Zariah 💕
10
"photo"
8 negative reviews mention this · 13% of all complaints
★★★★★ "It was bad. I was really excited to try Tezza: Aesthetic Photo Editor because everyone makes it seem like the perfect app for cute, trendy edits-but honestly, it’s pretty disappointing. A lot of the filters look almost the same, and the best ones are l…" - luvangie
11
"import"
8 negative reviews mention this · 13% of all complaints
★★★★★ "App won’t allow editing. Won’t let me edit anything. Can import pictures but when I press edit, the screen goes white. Tried deleting and redownloading but won’t work. Normally one of my favorite apps." - Strawberrymilkshake10
12
"anything"
7 negative reviews mention this · 11% of all complaints
★★★★★ "No options. Does not let you do ANYTHING without purchasing subscription to the app. You can only preview and it leaves watermarks" - jjyacoub
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No options
Does not let you do ANYTHING without purchasing subscription to the app. You can only preview and it leaves watermarks
No longer worth the purchase. App is unusable!!
I used to love this app and have the paid version but every time I’ve tried to using it these last few months, it has randomly closed while I am in the middle of editing. Today, it has closed on me every time I try to start a new project and upload my images. I find myself using other apps instead like Canva that are cheaper and offer way more customizable templates for my Instagram posts/stories. I no longer recommend.
Muy mala aplicación
Tengo una membresía de un año y literalmente no puedo usar nada, solo muy pocos filtros
Money greedy
Literally like 3 things are free and bad
Fine until you need customer service
I had an internal issue with the app and was redirected to their customer service team by Apple. Despite showing proof of a conversation with Apple support that I was redirected to them for a resolution, they replied to get note of what caused the glitch and then refused to help after that same glitch took my money.
Liz
Love Tezza, but hate how there are barely any free filters left. Most need a subscription now, and paying doesn't even work cuz I can't download pics. 🙃
Overpriced & scam
I used to use this app for all picture editing. Now every single filter is charging you to get their subscription which is insanely overpriced. I used to be able to screenshot with the filter without having a subscription and now they put a watermark over screenshots because they are so cheap. Will not be using anymore.
“Weekly” subscription
How is it 4.99 a week if you’re trying to charge me again after only 5 days? 🤔
Loved it until I got the subscription
I have been using this app for years and figured it’s worth it for me to purchase the subscription. As soon as I did that, the app stopped opening. I click on it, and it brings me back to my Home Screen. I redownloaded and reinstalled but it deleted all my images. and on top of that, the filter I always used and loved this app for is gone in the new update so this app is useless now. Very unfortunate as I loved this app as a long time user
False Advertising
Said free trial but then charged $12. That’s a first for me.
M
No me gusto
not good
i did the one week free trial and ended up getting charge 40 bucks
It was bad
I was really excited to try Tezza: Aesthetic Photo Editor because everyone makes it seem like the perfect app for cute, trendy edits-but honestly, it’s pretty disappointing. A lot of the filters look almost the same, and the best ones are locked behind a subscription, so you basically have to pay just to get anything good. It feels overpriced for what you actually get. The app can also be glitchy and slow, especially when editing multiple photos, and sometimes it crashes out of nowhere. It’s frustrating because there are other free apps that do the same thing, if not better. Overall, it just doesn’t live up to the hype.
Templates not working
Tried this out on a trial and will not be buying. The templates keep crashing every time I try to use them
Not worth it
I honestly wouldn’t pay for this app even with the cheapest option. The fact is that i’m using the free trial version for the yearly plan and was actually looking into buying the monthly or weekly plan but not so much now, its constantly freezing up when i go to edit a photo, crashes and lags whenever i try tapping into ANY photo and completely freezes up my entire phone and turns it black until i attempt at closing the app. I literally had to shut off my phone just to get out and for a moment it didn’t work and lagged even more, not to mention my phone is heating up. Its fully charged and capable of every other powerful app expect this measly expensive camera filter app. Which honestly sucks cause while the camera part of it is good, i enjoy the filters and the editing quality, its just not worth the hassle of such issues and wasted time of trying to edit one photo and repeatedly attempting to close the app and reopen. And this is AFTER IT JUST UPDATED TONIGHT. Its entirely inexcusable why a camera app should completely break down your phone just off one edit. Its a shame because i took nice pictures and edited them well, i was even planning on using this app for an upcoming concert and posting it online but no chance will i open this app and miss the opportunity to take one video when this app can barely manage a photo.
Dont waste your money, better yet dont waste your precious time and privacy onto to this app. You’d be better off using the camera app and just slapping snapchat filter onto it. Or even editing it yourself in your phones official camera app. Same features, just slap a filter and you’re good to go.
Dont waste your money, better yet dont waste your precious time and privacy onto to this app. You’d be better off using the camera app and just slapping snapchat filter onto it. Or even editing it yourself in your phones official camera app. Same features, just slap a filter and you’re good to go.
used to be my go-to
i stopped using this app for a while, but when i wanted to use it again i noticed that the subscription went from monthly to WEEKLY. very pricey as well for just filters. i can’t even save the photos i already have saved on the app without buying a membership, so i ended up deleting everything… including the app!
Cute presets
Cute presets but the presets alway won’t work for me when I have the premium version & still always having to log in & out just not worth the struggle when paying for it
Ridiculous pricing.
The one filter I used that was free is no longer. As a matter of fact they’re all premium only now and the price is absolutely insane.
app won’t work
I can’t click on any templates. I’ve tried logging in and out, redownloading the app, and nothing works.
app crashing?
frozen won't work stuck on main page.
This app just shot itself
It was good until you disabled screenshots. Nobody wants to pay to put a filter on their photo. Every good filter is pro. Delete.
Another ad riddled pop up laden expensive basic app
It’s not worth the price they are asking to be able to throw a filter on a photo. Rip off of VSCO.
Won’t let me subscribe
This app literally won’t let me pay for a subscription, guess they don’t want my money.
Glitch
I upload the photo and click edit the photo is distraught, like a static old TV. Upsetting i paid a lot to use this app and it doesn’t work?! Help!
No la recomiendo
Pago suscripción y cuando abro mis fotos o videos aparece como la pantalla fallada, con la imagen en verde
stopped working
the photo editor section just started white-screening and is completely unusable as of a couple weeks ago. deleting and reinstalling didn’t help, and every time i try to open it, it doesn’t let me press any of the editing buttons or show me any options in the actual editing menu.
I did not get a refund
I did not get refund from the subscription,that was made by a minor.I have already contacted apple support team ,and they’ve said that all subscriptions are managed by the app developers.I reached the app support ,and I still haven’t gotten any answers.I demand my refund,as soon as possible
Green Screen
When i try to open any photo It doesn’t work and the entire picture gets green
App won’t allow editing
Won’t let me edit anything. Can import pictures but when I press edit, the screen goes white. Tried deleting and redownloading but won’t work. Normally one of my favorite apps.
Find another app
I've used this app since sophomore year is highschool.. I'm a sophomore in college now. I've never had issues, until now. Anytime I import anything the whole app goes blank. I've restarted my phone and deleted and redownloaded. I've put so many people onto this app and it's sad to see it go. Onto the next! Don't waste your time here.
Save yourself the frustration
I’ve emailed them multiple times with issues in the app. Their subscription versus account is confusing. It’s pretty telling when you email them and an automatic response populates with info on how to request a refund / cancel your subscription , that tells me a lot of people have been very unhappy and are requesting refunds ( like I’ve also done )
0 stars. Deleted after 2 minutes of use
deleted after two minutes of use. They only allow you to choose between 2 free filters the other filters they make you create an account, follow them on Instagram or pay for their app which is annoying, greedy money-hungry,don't care about the user just a profit, BS. waste of time
If I could give it a 0 I would
Absolutely horrible the way I have to delete it every 2-3 days because it won’t stop spamming me with ads is diabolical it’s deleted for good.
Tezza Pro Doesn’t Work
I love Tezza app and though that getting pro would be beneficial since it’s the only editing app I use at this point. Unfortunately, there’s an issue where it still thinks I’m on Tezza basic so I paid $40 just for nothing! I can’t use any pro filters or anything. I hope they can fix this but otherwise buying pro is a scam.
Worst App
This is one of the worst apps. It’s just a bunch of filters and watch out for the subscription they are sneaky and will over charge your card!
App frozen
This app doesn’t work! Super bummed! It won’t let me upload any media
Not working
This app worked for awhile and now it just sits there frozen. Won’t import photos and screen stays frozen. Library won’t
Work at all. Have to to open up the app just to access thee camera which is pointless. I want to edit photos. Paying monthly for nothing.
Work at all. Have to to open up the app just to access thee camera which is pointless. I want to edit photos. Paying monthly for nothing.
Does Not Work
As others have mentioned, the “+” button does not work. I’ve already tried deleting and redownloading the app. Don’t bother downloading this or paying for a subscription. It’s a waste of money.
won’t work
my tezza won’t let me edit my pictures anymore.
Was my favorite
I had a paid subscription to this app and used it almost daily. The interface is pretty easy to with a lot of fun trick tricks and filters. Recently about a month ago everything in the app stopped working it wouldn’t let me upload photos or push any of the buttons in the app. I made sure my iPhone was updated. Did several restarts. I installed and re-downloaded the app. I emailed the company over and over. I did a bug report in app and for the last month that hasn’t worked. I got one email from the company asking me to do a bug. I emailed them multiple times and never heard back from them and then they charged me again. Super upsetting.
Don’t Bother
So I did the free trial for this and this app is not user-friendly. I had no idea how to use it. I thought I canceled the subscription when I was supposed to but now they’re trying to charge me $40 for something I’m never gonna use because it’s so hard. Personally, I wouldn’t bother because you’ll be out $40 and you won’t know how to use it.
App update doesn’t work
I can no longer import media. If i click the + button it freezes the app. I have deleted and redownloaded multiple times. Reached out to support without help. Paying for an app I cannot use. Fix this.
Update 1 week later - Customer Service responded. Had me download test app to solve problem. Problem NOT solved. Still cannot import media. App freezes when I click + to import. Have not hears from them in a week. App has been like this for over 2 weeks. What am I paying for?
Update 1 week later - Customer Service responded. Had me download test app to solve problem. Problem NOT solved. Still cannot import media. App freezes when I click + to import. Have not hears from them in a week. App has been like this for over 2 weeks. What am I paying for?
Used to love it but now it won’t work
I used to love using this app to edit but one day I went in and the entire screen was frozen. I can’t select anything to even import my pictures. Not sure what is happening!!!
App does not work
When I open the app it’s stuck on the main page. It doesn’t let me import any pictures. I tried to delete and redownload the app and it still doesn’t work. I’m so sad because this is my favorite editing app. :(
doesn’t open
tried opening import your media and the buttons aren’t buttoning?? hard to use
Awful- and I was charged
***I received an error message after trying to access the free trial- when I tried again, I was charged for a subscription because my information was recognized from the first attempt at subscribing ended in an error. The app itself is confusing and basic- at best. Do not use or pay for this- there are free apps that do everything this apps does ****
someone help
i can’t end my yearly subscription and it’s 39.99 a month that i don’t have😭😭
NEED HELP QUICKLY
I subscribed to an annual plan on August 6, 2025, for $39.99. Then the app offered me an upgrade to the higher plan at $59.99. I clicked yes, but it charged me $9.99 per month instead. When I canceled, it removed everything. This is ridiculous! I've tried contacting you through your website, but no one is responding.
Corporate Greed at its finest
I will start the review by saying the filters and ai features on this app are amazing. Possibly the best set of pre made filters i've used. However, the fact that you have to pay for premium, AND THEN buy credits to use certain filters is insane and a great example of corporate greed in 2026. I will not be renewing my subscription
disappointing customer service
i pay for the pro version & the app has not been working properly for almost a month... after 3 weeks of trying to get this fixed, i have received no help from customer service. i've always loved this app but i'm paying for something i can't even use.
+ 11 more in the clipboard copy
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)