Review Insights · App Store
THE COFFEE CLUB Thailand
The Pizza Company 1112 · 9 ratings · ★ 2.0
2.0
★★★★★
9 ratings
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Top complaints - extracted from 5 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"number"
3 negative reviews mention this · 60% of all complaints
★★★★★ "New update- Lost my Account. The latest auto update basically deletes everyones accounts! I dont have a thailand number. I originally registered the account with my email. This is now the second time my account has been deleted! I will never eat at this overpriced rest…" - Ernie2099
📋 All 5 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
New update- Lost my Account
The latest auto update basically deletes everyones accounts! I dont have a thailand number. I originally registered the account with my email. This is now the second time my account has been deleted! I will never eat at this overpriced restaurant every again! Trash
They sign you out, you lose your money
This latest update signed me out of my account after 2 years of being signed in. What’s the effect? My purchased coffee is now inaccessible. There’s no way to get in because I don’t have that number anymore. Do they ever collect an email? Nope. You can’t sign people out of their account and then cause them to lose their account and purchases. Stop tying everything to a phone number when people change phone numbers. That’s not ok.
Bad
Don’t waste your time. If your phone number doesn’t start with +66 you can’t even get in the app 😂😂😂 bad bad bad
Fake information.
No give free coffee for scan and download app ..useless
Constantly crashing
The application kept crashing. We missed multiple points from
Visits as I could
Not open it and have it scanned. Developers should consider fixing the bugs.
Visits as I could
Not open it and have it scanned. Developers should consider fixing the bugs.
Sentiment summary
22%
Positive (4-5★)
-0%
Neutral (3★)
78%
Negative (1-2★)
