Review Insights · App Store
The Eminence in Shadow RPG
Crunchyroll Games, LLC · 5,463 ratings · ★ 4.4
4.4
★★★★★
5,463 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
21 negative reviews mention this · 64% of all complaints
★★★★★ "Game good. Crunchyroll sucks. Game is alright. Prices are a little high but customer service is nonexistent. All they do is regurgitate what you write them and deny you help." - Somebody928
2
"play"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Love this bro. bro y’all need to play this because this game is so peak that they are just like that" - Mickywaveshock
3
"screen"
7 negative reviews mention this · 21% of all complaints
★★★★★ "Crash crash crash. Once again, this game is ruined by constant crashing. Can’t LV up characters, can’t do the item-specific stage selection, can’t accept rewards for completing missions. Heck, it took deleting the app twice, repairing game data, and updating …" - ND1150
4
"start"
6 negative reviews mention this · 18% of all complaints
★★★★★ "It won’t start. It says tap to start I tap nothing happens and I’m stuck in menu" - Dennisgeorge182
5
"love"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Love this bro. bro y’all need to play this because this game is so peak that they are just like that" - Mickywaveshock
6
"other"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Rigged. I’ve been a fan of this game for awhile and have played it since it first came out. It’s been great I like how they do the collaboration events with other shows but the pull rates are so bad. You can buy the gems to get more chances to pull…" - 566hger
7
"nothing"
5 negative reviews mention this · 15% of all complaints
★★★★★ "ADD SETTINGS FPS. How can you play at 24-30 fps? It's awful, my eyes hurt. Absolutely all games have a frame rate change function, but this one doesn't. The game is more than 3 years old, and it feels like nothing has been added to it except for donations. A…" - SCLIPOV
8
"play game"
4 negative reviews mention this · 12% of all complaints
9
"been"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Rigged. I’ve been a fan of this game for awhile and have played it since it first came out. It’s been great I like how they do the collaboration events with other shows but the pull rates are so bad. You can buy the gems to get more chances to pull…" - 566hger
10
"gems"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Rigged. I’ve been a fan of this game for awhile and have played it since it first came out. It’s been great I like how they do the collaboration events with other shows but the pull rates are so bad. You can buy the gems to get more chances to pull…" - 566hger
11
"money"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Rigged. I’ve been a fan of this game for awhile and have played it since it first came out. It’s been great I like how they do the collaboration events with other shows but the pull rates are so bad. You can buy the gems to get more chances to pull…" - 566hger
12
"doesn"
4 negative reviews mention this · 12% of all complaints
★★★★★ "ADD SETTINGS FPS. How can you play at 24-30 fps? It's awful, my eyes hurt. Absolutely all games have a frame rate change function, but this one doesn't. The game is more than 3 years old, and it feels like nothing has been added to it except for donations. A…" - SCLIPOV
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
ADD SETTINGS FPS
How can you play at 24-30 fps? It's awful, my eyes hurt. Absolutely all games have a frame rate change function, but this one doesn't. The game is more than 3 years old, and it feels like nothing has been added to it except for donations. Are you seriously unable to add a basic function?
F2P review
It’s a great game but once you play everything and you run out of gems then you’re just wasting your time on something pointless like waiting for an event so you can be so unlucky you lose everything on the gamble, I’m f2p and I love this game but there’s a limit to what I enjoy
Trash patch server
Download 9 gigs to 100%. Then get another round of downloads where I get a message saying my download is too slow. I tried to reinstall and got the same loop. Maybe I could give it more than 1 star if I ever saw the game.
Very greedy
This game makes hoyo look like a charity. I love teis but do not recommend the gacha.
I love Beta
I love Alpha. I wish to forfeit all mortal possessions and cash flow to Alpha. If I didn’t already have every alpha, I’d become a whale. Lord Jabu Jabu some might say. I. AM. ATOMIC!!!!!
Crash crash crash
Once again, this game is ruined by constant crashing. Can’t LV up characters, can’t do the item-specific stage selection, can’t accept rewards for completing missions. Heck, it took deleting the app twice, repairing game data, and updating my OS just to get me past the title screen. And I’m sure instead of an actual fix, I’m gonna receive the bot cookie-cutter response “make sure your other apps are closed. Make sure you have at least 10G of data free on your device. Try repairing app data.”
Don’t get a new phone
Erased my entire save after i upgraded my phone even tho i made sure to have my account linked. Because of that I have uninstalled. Don’t recommend this grindy waste of time and money.
Cash
All I can say is read about the cash grab! It’s pay to play and that’s not even for pvp. Good luck getting who you want and then leveling them with 0 resources unless you put so much money just to play the game.
It won’t start
It says tap to start I tap nothing happens and I’m stuck in menu
I love the anime but…
I can’t load into the game at all I’m just stuck on the starting screen.
Uggh
Game downloaded fine open it click start and says loading for a while there just stops and plays the screen image with the tap to start but tap tap tap and NOTHING ….why is it NOT loading past the Home Screen of tap to start!?
Pay to win
I’ve been playing this game for a while now and everything is just expensive. For a game where you need to collect characters, the only real way to get enough gems to summon any is to buy them with actual currency.
On another note the UI is not intuitive and it is confusing to find everything. Long loading screens between every single section on the main UI is also super annoying.
On another note the UI is not intuitive and it is confusing to find everything. Long loading screens between every single section on the main UI is also super annoying.
now loading locked
won’t even let me log in, delete account or repair app data.
App will crash on ios
Game is good. Get 1 star or even less mainly the game is literally unplayable in mobile. It will crash if u attempt to do something. Repair app data doesn’t do anything. Been like this for nearly a year, if not more. Just play this game on pc or steam client instead.
My honest thoughts
While the game is good there’s things like the pull rates I find to be trash more so then compared to other games and the lack of gems and the price to pull being very high. The other things like lack of ways to regain stamina quickly without again throwing money at the screen for the pay walls the game has. I’ve not faced such trash pull rates until playing this game.
Stuck in the title screen
I tap on the screen then nothing happens I’m just stuck
Devs don’t care and the game is pay to win
First any banner it would take at least $600 usd. And the crashing sometimes I can’t even start the app and the devs keep giving generic automated responses. Play other games like CounterSide or zenless
No me deja ingresar al juego
Solo se queda en el inicio de pantalla y no puedo entrar al juego tengo un iPhone 16 plus y no me deja jugar
Not able to log in
Not able to log in. Clicking tap to start doesn’t work no more
Thats a No for me
No english option which im 50/50 but
after the initial download its almost another 8,000MBs than each mission/chapter has their own downloads.
after the initial download its almost another 8,000MBs than each mission/chapter has their own downloads.
Lag
Too Lag
No
Doesn’t even let me get past the start screen great game
I don’t like the fact that my game closes all the time
I will play it more if my game didn’t close all the time
Forking scam
You pull all 100 and got ss guaranteed ticket but stills won’t get that limited character lol
Kicking me out
Please fix the game cause it keeps kicking me out and I’m tryna try the game for the first time and I was hoping I was gonna play it
Pretty unstable
I want to like it. However, the game seems pretty unstable right now, constant crashes are keeping me from playing at all.
Game good. Crunchyroll sucks
Game is alright. Prices are a little high but customer service is nonexistent. All they do is regurgitate what you write them and deny you help.
Love this bro
bro y’all need to play this because this game is so peak that they are just like that
Rigged
I’ve been a fan of this game for awhile and have played it since it first came out. It’s been great I like how they do the collaboration events with other shows but the pull rates are so bad. You can buy the gems to get more chances to pull the characters and after 17 pulls I
And $129 down the drain I have still yet to get an ss character nor the event character. It wouldn’t be that big of a deal except the collaboration characters never show up in the game again after there event. It’s all a money grab to spend money. Done with this game
And $129 down the drain I have still yet to get an ss character nor the event character. It wouldn’t be that big of a deal except the collaboration characters never show up in the game again after there event. It’s all a money grab to spend money. Done with this game
Infinity crashes
The apocrypha event can’t be progressed due to it crashing every time before finishing the story. Either allow us to fully skip it to bypass the crashing or fix the crashing.
Game is fun but won’t start
I initially enjoyed the game but for some reason I can’t get past “Tap to Start” it briefly says Now Loading and then nothing happens. Now the game is just a main screen slideshow.
Having trouble logging in, can’t enter my account don’t know why
Having trouble logging in can I log into my account I just happened. I don’t know nowhere.
Fun, but unstable
The game crashes a lot, especially when battling other players, which uses up an attempt with no reward. It’s frustrating.
Sentiment summary
83%
Positive (4-5★)
5%
Neutral (3★)
12%
Negative (1-2★)