Review Insights · App Store
The Sun Mobile - Daily News
News UK & Ireland Limited · 1,586 ratings · ★ 4.0
4.0
★★★★★
1,586 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"news"
8 negative reviews mention this · 38% of all complaints
★★★★★ "Do not waste your time!. Absolutely abomination of a mobile app!!! Most of the time, it does not load.. and the rare occasion it does, it instantly kicks you out!! Deleting and using different means for my UK news!! 🤬🤬🤬🤬🤬🤬🤬🤬" - DisneyNYgirl
2
"phone"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Dark Mode. Please add the option for a dark mode. Honestly, I was surprised to see its not already in the settings preferences. I read every evening in bed but itll never be The Sun because its too bright, even when my phone is dimmed." - TheLaLaLaura
3
"fake"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Fake News. The Sun is not a real newspaper; it spreads nothing but fake news." - Y2kGhOsT
4
"every"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Crashes every time it opens. It used to be a decent app, albeit some of the spelling, but now it just crashes constantly." - Braveheart0813
5
"waste"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Do not waste your time!. Absolutely abomination of a mobile app!!! Most of the time, it does not load.. and the rare occasion it does, it instantly kicks you out!! Deleting and using different means for my UK news!! 🤬🤬🤬🤬🤬🤬🤬🤬" - DisneyNYgirl
6
"work"
3 negative reviews mention this · 14% of all complaints
★★★★★ "crashy crashy. latest version keeps locking up upon opening app, have to constantly reboot phone to get it to work…" - jymyben
7
"facts"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Lags my phone and the FALSITIES. This app crashes every time i open it. Total waste of data to download this unstable app. Get your facts straight about the so-called news you put out. Information that has been disseminated has little to no basis at all. This app also caus…" - Gaboang
8
"horrible"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Useless. Not only does this app not work how it should but it’s it also spreads fake news. Simple fact checks have proven three of the articles I read within 30 minutes of downloading the app to be completely untrue. Seriously get your things togeth…" - Rottleshnack
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Do not waste your time!
Absolutely abomination of a mobile app!!! Most of the time, it does not load.. and the rare occasion it does, it instantly kicks you out!!
Deleting and using different means for my UK news!! 🤬🤬🤬🤬🤬🤬🤬🤬
Deleting and using different means for my UK news!! 🤬🤬🤬🤬🤬🤬🤬🤬
Sunset
Such a sad day to be writing a one-star review. I feel reading The Sun is a waste of electricity and battery life. Don’t I have more important things to do? Maybe I do. But this isn’t the first time I’ve dodged responsibility and definitely not the last.
crashy crashy
latest version keeps locking up upon opening
app, have to constantly reboot phone to get it to
work…
app, have to constantly reboot phone to get it to
work…
Pretty bad
Really glitchy and if that doesnt matter then they are really biased and not a good news source
Quantity not Quality
App is rather uninteresting to interact with which leads to a rather boring experience reading defaming articles on actors clearly evidently abused by their partners. Credibility of said variety of news articles is similar to propaganda and smear campaigns fit to impress the bottom of the barrel dictators and rulers in the world. Highly disappointed in the services this newspaper provides along with the information the journalists provide to the masses under the false guise of the truth in order to fulfil selfish agendas and drag innocent and abused men through the dirt. Wouldn’t even consider recommending.
Evil
This company supports domestic abuse and harassed victims
Fake News
The Sun is not a real newspaper; it spreads nothing but fake news.
Trash
Absolutely worthless. This is utter garbage.
Lags my phone and the FALSITIES
This app crashes every time i open it. Total waste of data to download this unstable app. Get your facts straight about the so-called news you put out. Information that has been disseminated has little to no basis at all. This app also causes my phone to lag.
Aweful
Just plain aweful.
The write and publish untrue stories
They print whatever will make them money not the truth!
Download if you like garbage at your phone.
This app its so useless.
Useless
Not only does this app not work how it should but it’s it also spreads fake news. Simple fact checks have proven three of the articles I read within 30 minutes of downloading the app to be completely untrue. Seriously get your things together. This is horrible that you don’t even care to spread actual knowledge. Just rumors. I would never recommend this to anyone and if I could give it zero stars I would.
Terrible
News is fake and poorly written
Just awful!
This is a terrible source of news. It’s full of fake, and poorly researched, news.
Horrible
I would leave 0 stars if I could, horrible app needs a lot of work.
Questionable at best
They write libelous headlines that get them sued. Enjoy if you hate facts.
Just the facts mam
Which is something this paper has a real challenge getting right
horrible app
This app is always negative and is always malinforming.
Crashes every time it opens
It used to be a decent app, albeit some of the spelling, but now it just crashes constantly.
Dark Mode
Please add the option for a dark mode. Honestly, I was surprised to see its not already in the settings preferences. I read every evening in bed but itll never be The Sun because its too bright, even when my phone is dimmed.
Sentiment summary
75%
Positive (4-5★)
2%
Neutral (3★)
23%
Negative (1-2★)