Review Insights · App Store
The Tape Measure & 3D Scanner
AppTitude Technologies OU · 3,859 ratings · ★ 4.4
4.4
★★★★★
3,859 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"charged"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Terrible experience. Submitted for a free trial yesterday and unsubscribed today when I was charged $9.99. Feels extremely predatory. The contact us link via their app does not work which feels even worse…" - julzzzzzzzzya
2
"measure"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Garbage for average user. I tried to measure a table in my house and finally just gave up. The “point” of origin kept getting somewhere on the floor below the table." - TaraJJ77
3
"scam"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Scam App. Scam app do not use. Waste of time." - Bysshe69
4
"free"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Terrible experience. Submitted for a free trial yesterday and unsubscribed today when I was charged $9.99. Feels extremely predatory. The contact us link via their app does not work which feels even worse…" - julzzzzzzzzya
5
"measured"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Stop grubbing for reviews before I can try the app. App measured accurately once, then about half distance on the next three tries. Somehow more annoying than that was the fact that the app asked for a rating before I even got through the “tutorial”." - D. Gunter
6
"accurate"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Stop grubbing for reviews before I can try the app. App measured accurately once, then about half distance on the next three tries. Somehow more annoying than that was the fact that the app asked for a rating before I even got through the “tutorial”." - D. Gunter
7
"charge"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Terrible experience. Submitted for a free trial yesterday and unsubscribed today when I was charged $9.99. Feels extremely predatory. The contact us link via their app does not work which feels even worse…" - julzzzzzzzzya
8
"tape"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Isn’t accurate and said try free but still charged me that day $9.99. Would never recommend!! I think it’s false advertisement to say try free then charge my account $9.99 same day! I used it and it wasn’t accurate. It was at least 2” off each time I measured things. Ended up going home and got my real tape m…" - Waste of money 81
9
"tape measure"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Isn’t accurate and said try free but still charged me that day $9.99. Would never recommend!! I think it’s false advertisement to say try free then charge my account $9.99 same day! I used it and it wasn’t accurate. It was at least 2” off each time I measured things. Ended up going home and got my real tape m…" - Waste of money 81
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Amazing App
WOOW!!! love it , it’s really make my life too easy!! THANK YOOOOU
Sucks
Do not buy
Robbing clients
You’ve trying to falsely bill me since 2019. I want to be fully refunded!!!!
Terrible experience
Submitted for a free trial yesterday and unsubscribed today when I was charged $9.99. Feels extremely predatory. The contact us link via their app does not work which feels even worse…
Expensive
Too expensive.
Garbage for average user
I tried to measure a table in my house and finally just gave up. The “point” of origin kept getting somewhere on the floor below the table.
Stop grubbing for reviews before I can try the app
App measured accurately once, then about half distance on the next three tries. Somehow more annoying than that was the fact that the app asked for a rating before I even got through the “tutorial”.
Horrible
Terrible app!
Not accurate
The second I use the app it is already off by feet! Do not purchase!!!🚫🚫
Isn’t accurate and said try free but still charged me that day $9.99
Would never recommend!! I think it’s false advertisement to say try free then charge my account $9.99 same day! I used it and it wasn’t accurate. It was at least 2” off each time I measured things. Ended up going home and got my real tape measure and measured and cut the wood needed! Don’t waste your money!
استخدام صعب جدا
استخدام حيل صعب وغير مجاني وفوق هذا الاشتراك غالي اشتري المتر العادي افضلي
Fail
Tap here prompt didn’t identify “here” location so tapping the prompt text failed to execute
App Does Not Measure Accurately
The app was easy to use but I couldn’t get it to measure anything correctly, so I used a tape measure which never fails.
zero . zero.
Just another money grab
Sucks
Sucks. Use another app.
Scam App
Scam app do not use. Waste of time.
Not user friendly
The app is not even intuitive. Poorly designed
Not accurate
Either I don’t know how to use the app or this thing is way off. It measured our living room at 5 feet
Scam
Had a free trial and canceled after one use and they tried to charge my card twice. They were unsuccessful. I have reported fraud to my bank. Apple will not help you.
Charged for a app I didn’t order
Can’t cancel this app this company is a scam.
Crazy
The fact that you guys are charging somebody a weekly payment to use a tape measure is freaking crazy
It’s a scam app
My kids downloaded the app and tried it out, it’s not working it’s supposed to be for him, tried to cancel the subscription but it was 1 hour late after deadline, got charged for the whole year subscription, now I have to call my bank to dispute the charge.
Sentiment summary
85%
Positive (4-5★)
3%
Neutral (3★)
12%
Negative (1-2★)