Review Insights · App Store
TicketOne: Tickets for Events
TicketOne S.p.A. · 162 ratings · ★ 4.5
4.5
★★★★★
162 ratings
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Top complaints - extracted from 4 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"language"
3 negative reviews mention this · 75% of all complaints
★★★★★ "Language. After 7 years you still cannot select a different language!" - LLBEEEE
📋 All 4 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Language
After 7 years you still cannot select a different language!
Falls apart at the end
I chose my tickets, I read where it said there was some other option for US but then saw no other option. Then got to the part where they verify I’m not a bot and never got the text. Tried to contact their help and while filling out the form… US not in drop down list. I can handle it not being in English
Deleted the app - no way to change language
The App Store says available in both English and
Italian but when downloaded, the language is Italian and there’s no way to change the language to English. Did someone forget to add that?
Italian but when downloaded, the language is Italian and there’s no way to change the language to English. Did someone forget to add that?
No language feature
This is an app that requires wifi why don't we have an option to change the language??? Can't use it because I can't read it
Sentiment summary
87%
Positive (4-5★)
5%
Neutral (3★)
8%
Negative (1-2★)