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TikTok - Videos, Shop & LIVE
TikTok Ltd. · 18,282,487 ratings · ★ 4.7
4.7
★★★★★
18,282,487 ratings
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Top complaints - extracted from 59 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"tiktok"
18 negative reviews mention this · 31% of all complaints
★★★★★ "TikTok. Don’t like it much anymore and my phone won’t let me delete it:(" - RaeRayne
2
"video"
10 negative reviews mention this · 17% of all complaints
★★★★★ "new update. yo add back the "watch full video" option on stickers. that was like, your best feature" - jaeonni
3
"account"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Acc banned. My account got banned for no reason at all and I can't even log back into another account or create another acc on my phone I don't know why I had over 2 thousand followers." - Ruto dann
4
"every"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Tone down the amount of ads PLEASE!!!. I have been getting way too many ads in my for you page, and some of those ads are AI generated which makes it a hundred times worse! On average, I’ve been getting an ad every 2-5 videos, and my god that is way too frequent and just straigh…" - Sir Sully VII
5
"reason"
8 negative reviews mention this · 14% of all complaints
★★★★★ "Acc banned. My account got banned for no reason at all and I can't even log back into another account or create another acc on my phone I don't know why I had over 2 thousand followers." - Ruto dann
6
"banned"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Acc banned. My account got banned for no reason at all and I can't even log back into another account or create another acc on my phone I don't know why I had over 2 thousand followers." - Ruto dann
7
"people"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Bad. Fan account got flagged for impersonation, can’t appeal it, being forced to deal with A instead of being able to talk to a real human being. You’d think they’d fix this issue after so many people complain about it but no. There was never an…" - unknwnx7
8
"videos"
7 negative reviews mention this · 12% of all complaints
★★★★★ "To Stricker but not. In the last year or so TikTok has banned or taken my accounts down for being under aged which I’m 17 so I don’t see a problem. However I see multiple videos regarding violence like people committing suicide and other people killing other pe…" - Jude stickler
9
"been"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Tone down the amount of ads PLEASE!!!. I have been getting way too many ads in my for you page, and some of those ads are AI generated which makes it a hundred times worse! On average, I’ve been getting an ad every 2-5 videos, and my god that is way too frequent and just straigh…" - Sir Sully VII
📋 All 59 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Who tf asked for TikTok tako???
Get rid of it
Bad
Fan account got flagged for impersonation, can’t appeal it, being forced to deal with A instead of being able to talk to a real human being. You’d think they’d fix this issue after so many people complain about it but no. There was never an issue with fan accounts when it was owned by the original people.
Can’t be allowed
I’m watching kids being stabbed
Slow response to creator appeals
I made an appeal for something TIKTOK and not *me*, myself, labelled as AI generated almost two or three months ago and still have not heard back anything about it. I’d like my art that I created to not be lumped with AI slop, especially since I put the time and effort in myself. Could you fix this already?
Tone down the amount of ads PLEASE!!!
I have been getting way too many ads in my for you page, and some of those ads are AI generated which makes it a hundred times worse! On average, I’ve been getting an ad every 2-5 videos, and my god that is way too frequent and just straight up insufferable! This has been driving me mad insane and it needs to be toned down immediately, or else I am deleting the app off my phone!
Needs a class action lawsuit against this.
Their “community guidelines” are biased and hostile to certain groups. A law firm needs to jump on this and sue them for billions. Why do companies suck so bad?
App just keeps getting worse.
Seriously this app gets worse and worse with every update. Lately, when watching a video, it’ll just stop and load. Doesn’t matter if I have full bars or I’m at home on my ridiculously fast WiFi…loading.
No not download
All this app does and did was make me miserable
z
NASTY GOOD DANG HOES IM CAUSE EVERY ACCOUNT I BE MAKING I GET FREAKING BANNED TIKTOK I WILL POST U ND SAY HOW BAD DIS APP IS ON CAPCUT IG AND SNAPCHAT ND MY DAD IS THE VICE PRESIDENT DONT PLAY WITH ME
Gay asf
Gay asf always banning my story’s when it’s not even bad can not have fun on tiktok this is lame
Help center instructions leads to the same help center instructions
Having an issue with freezing videos. It’s happening on every single video. Go to get help. Profile>Menu>Settings &Privacy>Report a problem. That map leads you to instructions that say to report a problem go to Profile>Menu>Settings&Privacy>Report a problem. So…listen, theres no way to report on that page. It’s just the instructions that lead to the same page….? Interesting, but not helpful.
Abuse, hiding kidnapping AI inappropriate bullying
Every single time I like CDs AI minions in TikTok and when I went YouTube and search it up in Google it seems like to be people recording inappropriate yourself or ruining turn it into you AI minions so please don’t not go on TikTok. I wonder why everyone is like 45 stars please do not listen to them please. This is very bad please as soon when I try to buy stuff and never came and I got banned for no reason it says I’m doing abuse stuff that I never even do. I never even record like that’s weird so please do not download this too much brain stuff it’s too bad.
Turn off “share with” it’s INFURIATING
Turn off “share with” it’s INFURIATING. I’m going to delete the app next time it sends someone a video against my will. Horribly placed. Also it shadow bans way more now that it’s been bought out. Devastating.
Scammers
I was tolled that if I would do something I could get free stuff so I do it and they still charge me report this app
GIVE BACK WATCH FULL VIDEO
Genuinely WHAT WAS THE POINT OF REMOVING “Watch full video” FROM STICKERS. I SEE A FUNNY STICKER AND I WANT TO SEE THE ACTUAL VIDEO AND I LITERALLY CANT BECAUSE THE DUMB NEW CREATORS DECIDED TO TAKE THE GOOD THINGS FROM US AND REPLACE IT WITH A BUNCH OF USELESS AI SLOP THAT DOES NOTHING BUT SAY BS
so weird
traffic is poor ，too many weird rude and weirdo
I kind of don’t like it is full of adult videos
😭
slow uploading
i thought it was my data until i uploaded on youtube just to compare and a youtube video uploads faster than a 30 second video on this app..
Get your pre written texts out of my messages
It says “TikTok” in the link and on the video and it opens the TikTok app.
There is absolutely no reason to pre-write “look at this video I found!” Before every shared video.
Get rid of it, and get rid of the ai slip clogging the app.
There is absolutely no reason to pre-write “look at this video I found!” Before every shared video.
Get rid of it, and get rid of the ai slip clogging the app.
bro add the option to be able to search up messagss again
Not working
TikTok for Vision Pro is no longer available is the message I get when I start it. App should be removed if the platform has been abandoned.
App is terrible now that it’s been taken over
This app was amazing when it was still owned by its previous owners. It worked wonderfully, there were hardly any bugs or tech issues. But now? This app is riddled with problems. App crashes, the app randomly closing you out of Livestreams you’re watching and sending you back to the FYP, a multitude of Livestreaming tech issues, the list goes on and on and on. Terrible. This app used to stand out amongst a sea of copy paste social media apps, and now it’s turning into another subpar platform that will soon be forgotten because the new owners have no clue what they’re doing. They’re ruining everything that was good about TikTok and made it stand out, and turning it into just another basic Meta app. They sucked the life right out of an amazing app all because of corporate greed. They lied about it being for our safety and privacy because now they’re tracking us through the app more than the previous owners EVER have/did.
Annoying Bugs
TikTok randomly scrolls to the next video for no apparent reason and it happens a TON. Please fix this
A live ban
Ban for 5 years
So bad and un-functionally near terrible
As a creator this app is terrible. The confusion of the edits, the terrible algorithm, and the changes from the beginning of 2023 to now have been genuinely horrendous changes of all time for this app. Don’t recommend all the best creators are moving on from this app it just isn’t worth the time. I miss Vine..
Permanently banned from app
I got banned on Jan 1st from all my accounts and tik tok won’t let me even in the app,log in or make a new account. I tried deleting the app and using a vpn but nothing works. I am of age and tik toks moderation team sucks.
STOP ADDING AI BS
^^^^^
Bad
To addicting and in appropriate comment sections
BRING MUSICALLY BACK
LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACK LY BACKBRING MUSICALLY BACK
I DONT HAVE TIKTOK
It says I have TikTok when I have never donloted it
Garbage type contents
Garbage type contents
Ads mentioning raps
I just got an ad on my for you page with an animated female character getting her top pulled down and the text said “she knew marrying the enemy meant gang rape and death.” Excuse me?? An AD??? Wtf. There is no reason an app should be sexualizing the abuse of women. DO BETTER.
App is being a pain
It randomly kicked me out of the app and when I went back in it was acting like I just downloaded it and it deleted my drafts and all my messages are gone! This is not the first time it has acted like I just download it but I’m annoyed that all my messages are gone and it’s acting like I just downloaded it
Unusable
The app used to be amazing. Now it is nothing but ads. I don’t see all the videos from people I follow and I constantly get ads instead.
tiktok is weird.
tiktok freaking won’t let me text js bc of one thing like bro mind u i have streaks..?give me back my texting
Fix this
My main account got restricted and i’m using my second account and i still get restrictions! I Gave you proofs many times that i’m not underage☺️ fix this please i’m close to removing this application on my phone thank you
Updated Review
TikTok fails every time at removing undisclosed branded content, antisemitic content, AI-generated content, and other serious violations of their TOS. But they have no problem removing the Family Guy screenshots and the harmless memes that I comment.
Their moderation team (or maybe it's a moderation LLM) is incompetent.
Their moderation team (or maybe it's a moderation LLM) is incompetent.
TikTok
I don’t like your app anymore cause of the farlands and I’m never downloading you again
Aplicación aburrida
Aparecen videos en vivo que no deseo ver y aparte aparece anuncios tontos que no me interesan 😒
It gets to a point it’s annoying
Pls fix your app
pedo problem.
this app will allow pedos to keep their comments and accounts about children, but you can’t defend the children or they’ll take it down. not their account tho.
WHY I HATE YOU
You banned my account for no reason on may 9th and this really is mad irritating because that was my best thing because it was my only account thats just childish as hell bro
Depression Simulator
This app will make you hate yourself and everyone around you
TikTok
Don’t like it much anymore and my phone won’t let me delete it:(
Acc banned
My account got banned for no reason at all and I can't even log back into another account or create another acc on my phone I don't know why I had over 2 thousand followers.
new update
yo add back the "watch full video" option on stickers. that was like, your best feature
To Stricker but not
In the last year or so TikTok has banned or taken my accounts down for being under aged which I’m 17 so I don’t see a problem. However I see multiple videos regarding violence like people committing suicide and other people killing other people. It’s honestly gotten to a point where it’s worse that twitter. Like the videos that are just floating around that shouldn’t be is insane. They car more about what age people using the app are rather than what is on the app.
Kayla
I love watching, and scrolling but you KEEP banning/kicking me from my accounts!!! And its SUPER frustrating!
Addicting and a lot of hate and bulling
I have seen so much bulling that just ruins the vibes and it will bring up the sadest videos ruining your mentle health. I just deleted it and i have never been better
Don’t ban people without a reason
I truly love tik tok, but I think that before we go and say that we’re gonna ban someone I think that we need to Check and ask to see if it’s like a child like of yours they wanted to post a video of something because I don’t think that somebody needs to lose their account and all of their stuff on there and all the memories if it’s for something that didn’t happen and then for it, you to go back in and try to get it and then it say that you can’t let you log back in. I think we need to fix that before we ban people
+ 9 more in the clipboard copy
Sentiment summary
93%
Positive (4-5★)
1%
Neutral (3★)
6%
Negative (1-2★)