Review Insights · App Store
Tiles In Hole: Black Hole
LIHUHU PTE. LTD. · 14,239 ratings · ★ 4.7
4.7
★★★★★
14,239 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
26 negative reviews mention this · 60% of all complaints
★★★★★ "Freezes and can not go to game. This game is not working, bad game 😒" - LeGnA Miles
2
"level"
12 negative reviews mention this · 28% of all complaints
★★★★★ "Lags & Ads. Would have given 5 stars but it lagged from the very beginning. I played several levels. Ads start around level 20 after every level played." - Sweetsugar119
3
"play"
9 negative reviews mention this · 21% of all complaints
★★★★★ "Lots of glitches. The game had trouble loading for me, it had trouble playing it kept closing no other whole game that I have does this so I’m guessing it’s something wrong with the game" - Norrina Granpal
4
"crashes"
8 negative reviews mention this · 19% of all complaints
★★★★★ "Cannot load. Just downloaded this game, it won’t even fully load. I get to the 2nd startup screen and it crashes all the time." - KOS-MNR
5
"every"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Lags & Ads. Would have given 5 stars but it lagged from the very beginning. I played several levels. Ads start around level 20 after every level played." - Sweetsugar119
6
"games"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Force close issue. Game is fun and moves quickly, but lags and randomly closes in the middle of games or ads." - BountifulTime
7
"playing"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Lots of glitches. The game had trouble loading for me, it had trouble playing it kept closing no other whole game that I have does this so I’m guessing it’s something wrong with the game" - Norrina Granpal
8
"stars"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Lags & Ads. Would have given 5 stars but it lagged from the very beginning. I played several levels. Ads start around level 20 after every level played." - Sweetsugar119
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Freezes and can not go to game
This game is not working, bad game 😒
Sucks
Do not get
Lots of glitches
The game had trouble loading for me, it had trouble playing it kept closing no other whole game that I have does this so I’m guessing it’s something wrong with the game
Too Many ADS without paying
After each level there is an ad. It’s super annoying. I’m not paying for the “Ad Free”. I get having an ad after a couple levels…but after each one is ridiculous. Deleted the app.
Another One
Just another app that freezes and punishes you for the app crashing. Wool Crush is still the only game that lets you resume a level when you need to restart the app, and more importantly gives you a reward for their app malfunction. Just another promising game to delete.
Same trap.
Same as the others, moving around the stage smoothly, and it decided on its own to stop and swallow a bomb.
My feedback
Terrible. It needs fore tiles and not circles with pictures of fruit on it
Cannot load
Just downloaded this game, it won’t even fully load. I get to the 2nd startup screen and it crashes all the time.
once again!!!
way too many ads, don’t you designers care that people get annoyed with so many ads? I know they help pay the bills, but wow this is overkill, not to mention when I play these games, I listen to my music on the phone and every ad stops my music to listen to an ad I don’t even care about😡 take half the ads away will be better.. get with the program nobody likes all these ads
Unable to load
I can’t enter the game. I went in the game, it took forever to load and it crashed. I tried again and it did the same thing. I kept trying but it still didn’t work. So I restarted my iPad and it STILL DIDNT LOAD! I EVEN HAD INTERNET! Then I deleted the game.
WARNING: this isn’t what is advertised. NAKED false advertising
I just passed level 1350 and I know another player that is over 1750. You will NEVER see the content they show on their “game screen photos” with the huge, towering tiles that come crushing down. Instead you will see the same levels over and over again. Why have I kept paying? Because their support tells me that that kind of content is coming They’ve been telling us that for months. Ain’t gonna happen. Find one of these games that doesn’t lie and falsely advertise. Until we stop downloading these bait and switch games, they’re never gonna go away. Don’t give these people any money, as I have. It’s a big. Fat. Lie
Cheers!
Cheers!
No changes
It’s always the same. Nothing changes. It’s like playing the same game on repeat. No obstacles or challenges out new screens.
Game crashes
Fun game but it crashes too often. Gonna delete as it’s not fun anymore.
Constantly Crashes
Game crashes pretty frequently after completing a level. Usually after ads… There’s maybe been a few rounds I’ve been able to play 2 levels before it crashes.
😡
YOUR FALSE ADVERTISEMENTS ARE PISSING ME OFF!!!!
Keeps closing
The app keeps closing when trying to load unable to play
Latest update crashing on iPad
Resolve pls
I wish
I wish I could play but every time I open the game it crashes before it could come up. I want to play because according to reviews it’s a fun game. I’ve even uninstalled it and downloaded it again and it still crashes
Something wrong?
I’m on level 24 and it’s still the same 3 items layed out the same way, over and over. Is something wrong?
Newest update crashes won’t load
Was a fun game…and now it won’t even start!
Love hate
The game starts glitching and then I have to exit out of game and then I have to restart missions all over again. Tried app support and it takes me to a Hulu site. 😡😡
Basically unplayable
Heats up my phone like crazy, lags, forced ad breaks in the middle of a level, and frequent crashes (sometimes mid game, sometimes after an ad). The only positive is that it doesn’t seem to punish you (completely) for crashes. I have to redo the level if it happens during play and I lose any helps I’ve used, BUT it doesn’t count it as a loss and I keep the 3 starter bonuses.
It’s extremely frustrating to keep lagging and crashing. Haven’t had this issue with other games similar to this. Don’t bother!
It’s extremely frustrating to keep lagging and crashing. Haven’t had this issue with other games similar to this. Don’t bother!
TNT Option?
I like these games. Its a no brainer game just go around and the more you get the bigger the hole gets. But right when there are lots of objects to gather and the game gets fun these TNT barrels show up and ruin the game. There should be an option to turn that off.
Turn off timer permanently
Turn off the timer permanently so people are not stressed out
Edit: changed it to one star because you still haven’t turned off the timer yet and you haven’t even responded to my review yet so I changed to 1 star instead of 4 stars
Edit: I checked the “what’s new” section and saw that there is still a timer and you all still haven’t removed the timer, I wish I could rate this 0 stars but I can’t
Edit: changed it to one star because you still haven’t turned off the timer yet and you haven’t even responded to my review yet so I changed to 1 star instead of 4 stars
Edit: I checked the “what’s new” section and saw that there is still a timer and you all still haven’t removed the timer, I wish I could rate this 0 stars but I can’t
Fix the crashing
New update now only crashes
Awful
Awful
Don’t bother
Crashed 3 times before even clearing the 1st level
Unstable
Kinda fun but unstable , crashes constantly.
Doesn't even work
I can't play because it is too glitchy and kicks me out every time. I thought it would be satisfying but boy was I wrong.
Keeps shutting down
Don’t bother game keeps kicking you out. Will delete dont waste your time
Lags & Ads
Would have given 5 stars but it lagged from the very beginning. I played several levels. Ads start around level 20 after every level played.
Force close issue
Game is fun and moves quickly, but lags and randomly closes in the middle of games or ads.
Shuts down mid game
I love the game play but the app shuts down after adds then I have to start the level over. Very annoying. Fix that and I would give 5 stars!
too much ads you can’t even enjoy the game there is plenty of better options.
!
Fun but Buggy
Gets very buggy after level 100. You will most likely get kicked out of the game multiple times
Please fix the problem!
This game is a stress reliever for me and it’s fun. While I’m playing a level it freezes up and close the game. When I get back on I have to replay the level all over again and losing my spot in competitions that are in the game. Please fix this issue asap!
Totally fraudulent ads
This game does not make the ads or pics in the slightest.
What happened…?
Was a fun version of this genre, but after updating it will not launch?
Glitches
I’d give more stars if they fix the glitches and the fact it freezes up the phone and you have to shut phone off and restart game but it does it again
Keeps shutting off
I love playing the game but it keeps closing and shutting down every few seconds. Please fix this!!
not like the ads
if yall have also downloaded this based on the ads where the hole is eating buildings and structures made of small blocks then you know the game is nothing like that. genuinely so tired of games just lying in their ads😐
Way better than what I was expecting!
Update 5/11/2026! 2/5 stars. When I first downloaded this 3 days ago, there were no ads and I was super happy and excited! But now? There’s ads after every level. I can’t play if my flow keeps getting interrupted. The game itself is good, just not the ads, deleting immediately.
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Old reviews ⬇️
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This was written 5/10/2026! Wow! I didn’t expect this! There are little to no ads that interrupt me! I’m on level 15 and this game has been addicting! It never interrupts me when I’m playing! I was expecting ads to be everywhere when I downloaded this app, but there has been ads only when I went to get skins! Amazing game 5/5 so far! I really hope this doesn’t change!
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Old reviews ⬇️
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This was written 5/10/2026! Wow! I didn’t expect this! There are little to no ads that interrupt me! I’m on level 15 and this game has been addicting! It never interrupts me when I’m playing! I was expecting ads to be everywhere when I downloaded this app, but there has been ads only when I went to get skins! Amazing game 5/5 so far! I really hope this doesn’t change!
Not what I expected
While an ad came on about this showing this incredible game I couldn’t wait to play but when I actually played it, it was nothing like the ad played. I’m disappointed. I might just remove the app.
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)