Review Insights · App Store
Tiles In Hole: Black Hole
LIHUHU PTE. LTD. · 9,111 ratings · ★ 4.7
4.7
★★★★★
9,111 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
21 negative reviews mention this · 62% of all complaints
★★★★★ "Not what I expected. While an ad came on about this showing this incredible game I couldn’t wait to play but when I actually played it, it was nothing like the ad played. I’m disappointed. I might just remove the app." - meka230
2
"level"
11 negative reviews mention this · 32% of all complaints
★★★★★ "Fun but……. I think most ppl know what’s coming. I do like the game, but you guessed it, ads after every level, which doesn’t take too long to complete. Of course the ads don’t start until you reach level 20. I know I know. Ads are needed for revenue t…" - Gcoll100
3
"play"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Not what I expected. While an ad came on about this showing this incredible game I couldn’t wait to play but when I actually played it, it was nothing like the ad played. I’m disappointed. I might just remove the app." - meka230
4
"every"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Fun but……. I think most ppl know what’s coming. I do like the game, but you guessed it, ads after every level, which doesn’t take too long to complete. Of course the ads don’t start until you reach level 20. I know I know. Ads are needed for revenue t…" - Gcoll100
5
"nothing"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Not what I expected. While an ad came on about this showing this incredible game I couldn’t wait to play but when I actually played it, it was nothing like the ad played. I’m disappointed. I might just remove the app." - meka230
6
"stars"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Turn off timer permanently. Turn off the timer permanently so people are not stressed out Edit: changed it to one star because you still haven’t turned off the timer yet and you haven’t even responded to my review yet so I changed to 1 star instead of 4 stars" - MikePittsFanGirl
7
"played"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Not what I expected. While an ad came on about this showing this incredible game I couldn’t wait to play but when I actually played it, it was nothing like the ad played. I’m disappointed. I might just remove the app." - meka230
8
"disappointed"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Not what I expected. While an ad came on about this showing this incredible game I couldn’t wait to play but when I actually played it, it was nothing like the ad played. I’m disappointed. I might just remove the app." - meka230
9
"every level"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Fun but……. I think most ppl know what’s coming. I do like the game, but you guessed it, ads after every level, which doesn’t take too long to complete. Of course the ads don’t start until you reach level 20. I know I know. Ads are needed for revenue t…" - Gcoll100
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Turn off timer permanently
Turn off the timer permanently so people are not stressed out
Edit: changed it to one star because you still haven’t turned off the timer yet and you haven’t even responded to my review yet so I changed to 1 star instead of 4 stars
Edit: changed it to one star because you still haven’t turned off the timer yet and you haven’t even responded to my review yet so I changed to 1 star instead of 4 stars
Need lazy
Timers are stressful
Ads!!
Watching an ad after every level is ridiculous!!!!
Useless. Crashes when opening now.
Used to be fine but recently got very glitchy. Then started crashing as soon as it finished loading. Saw there was an update and thought maybe that would be the fix. No suck luck. Still crashes every time just after it finishes loading and I get the screen for the next level. Useless now. Switched to other similar apps that work perfectly.
Update: latest app update helped not a bit. Still crashes just after it finishes loading…
Another update: latest app update 1.5 has brought zero relief for my problem. App still crashes as soon as Level screen opens…
Update: latest app update helped not a bit. Still crashes just after it finishes loading…
Another update: latest app update 1.5 has brought zero relief for my problem. App still crashes as soon as Level screen opens…
Keeps kicking me out
This game I downloaded from Kashkick and it’s been two days and im on level 2 cause it just kicks me out!!
I have three days to reach level 90 but I can’t even get the game to let me play
I have three days to reach level 90 but I can’t even get the game to let me play
INAPPROPRIATE ADS
This is a kids game but sexually explicit ads pop up.
Game needs help
I keep getting booted out of the game constantly!
How can your game tell me I’m collecting the wrong tiles when I have to use tiles to grow bigger?
How can your game tell me I’m collecting the wrong tiles when I have to use tiles to grow bigger?
TO MANY AD’S
Another fun game RUINED by ad’s!!!!
Disappointed
Slow jerky froze up slowed my phone don’t get
Update
So I just got this game and it’s loading ok then it hits 100% then it kicks me off of the game again and again. I didn’t even get a chance to play it. So I,m sorry but I’m deleting it.
No bombs
Don’t like bombs, don’t like having to put things in order. that takes all the fun out of this game. Otherwise I would give it five stars.
Troubles
I have played this game for several weeks. Suddenly the game will load & then flip back to my Home Screen or it will work for a few moments then freeze & flip back to my home page. Sorry to say I’m about to delete this game!
App won’t load
Stops at 60% and won’t load. Got it to load 1 time. Played the first level and the app crashed. Have restarted my iPad, and restarted the app 5 times, but it won’t hugest past 60% loaded. Too bad. Looked like fun.
Liars!
Bold faced liars! The video ads are a lie and the images in the App Store are a lie!
Remove timer
Having a timer is NOT relaxing. Remove it. Keep the stars rating to show how good you are playing.
Ad deception
Game is nothing like the ad trial
, too many ads
, too many ads
Another false ad
Played through 6 levels never saw any tiles or pixelated falling structures like in ad!
Sucks
This game is trash. It is nothing like the ads. They are all pucks and pictures of things. Worst game ever. Wish I could give it 0 stars
Not the same as ads
All lies!!!
Not what I expected
While an ad came on about this showing this incredible game I couldn’t wait to play but when I actually played it, it was nothing like the ad played. I’m disappointed. I might just remove the app.
Fun but……
I think most ppl know what’s coming. I do like the game, but you guessed it, ads after every level, which doesn’t take too long to complete. Of course the ads don’t start until you reach level 20. I know I know. Ads are needed for revenue to keep it free, to keep updating them blah blah blah. I get it, but don’t need so many that the game isn’t enjoyable anymore. Deleted after all the ads showed up.
Choppy
The hole moves choppy
Confused
I love the game don’t get me wrong but to make it to level 470 and still can’t wait an ad for 2x the rewards is crazy. At first no problem thought it was my phone. Uninstalled and installed the game still the same. No point in spending money if I can’t get the rewards. And I play this game everyday. Well on to something that 100% genuine in what is to be provided
I used to LOVE this game
Once you get to level 690 - 700 they change the game. You can’t “accidentally “ get anything out of order and the way the “fade them out” makes the colors look different. I’ve been playing non stop since I got it basically. Now I’m looking for a different game that won’t just randomly change the rules and makes it hard to tell what is what. Not a fan anymore. Also, they lied. It’s not like the ads and it has ads at the end of every lever once you reach level 16. Uninstalling.
Fun and Addictive with a major flaw
This game is fun, addictive and straightforward. The reason I’m giving it two stars is beautiful it was advertised as ‘no ads’ and lo and behold the ads show up at level 16 and literally come up at the end of every level. That’s false advertising, ads should be used for bonuses and extra coins. Give people an initiative to watch the ads without disrupting game play. Thanks for listening!
Fun but….
Fun game very addictive, but the ads after every level are frustrating after it was promoted as not having any. Not to mention it sucks a HUGE amount of battery in a very short time span.
Ok game
The game itself is fine….but my kids play and ever time there is an ad, it’s for Shapermint. I make the kids shut the game off, because they don’t need to see women’s breasts on a game.
Update stinks!
I’ve been loving this game until this most recent update 3/23 why switch buttons around, causing people to accidentally spend coins? Do you need to make money that badly?
Cookie cutter boring
Exactly the Same as all the other hole games. Nothing different, ad that lies to you to and offers nothing new. Insultingly boring and uninspired level design. Lacks potential or any notion of a challenge
Good game but don’t be fooled
It’s an alright game, I’m one that really enjoys black hole games. But don’t be fooled.. as someone who downloaded the game based on the ads, I was pretty disappointed. I hate fake ads, they’re so manipulative, but I had hope and downloaded anyways. The interface of the actual game is good but gameplay is nothing like the ads. Developers should use the actual game in their ads because it’s not a bad game and they’d get less negative views if the ads weren’t manipulated like they are:(
garbage
hxbvgxvghgfugðggggg
Just my opinion
The ads, which is where I found the game, was really interesting and I wanted to play how the ads showed it but the ads didn’t show the certain amount of fruit or whatever it was for that level. So when I actually got the game it wasn’t at all like the ad and I was disappointed because it seemed like a good quality game but it just wasn’t for me. Well I might not be the kindest reviewer but the game just let me down.
Fun At First
Game was really fun until the levels started requiring you to capture the items in order, especially when some of the pieces are so small it’s hard to see the image. I play games like this to just chill and the added layers of “rules” took all the fun away.
Ehh, it’s just ok
Tried it because I thought it didn’t have a timer. I was wrong. I’m a like to clean it all type of gamer, but stage ends when you get the number of certain tiles it wants- deleted game. Not what I wanted. On good note, no ads. Besides its own shopping…..
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)