Review Insights · App Store
Tilt: Cash Advance & Credit
Tilt Finance, Inc. · 446,156 ratings · ★ 4.8
4.8
★★★★★
446,156 ratings
🎯 Build a better version
Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"these"
4 negative reviews mention this · 44% of all complaints
★★★★★ "Scammers. Don’t trust these scammers they want their advance back the next day plus their 10 percent interest. No other app wanted their money back this quickly." - R3555678
2
"money"
4 negative reviews mention this · 44% of all complaints
★★★★★ "Scammers. Don’t trust these scammers they want their advance back the next day plus their 10 percent interest. No other app wanted their money back this quickly." - R3555678
3
"advance"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Scammers. Don’t trust these scammers they want their advance back the next day plus their 10 percent interest. No other app wanted their money back this quickly." - R3555678
4
"account"
3 negative reviews mention this · 33% of all complaints
★★★★★ "SCAM! THEY’LL LIE & STEAL YOUR MONEY. They’re trying to say I took an advance when I literally cancelled my subscription & tried to close my account. These thieves stole $53 from me when I had nothing due. I’m gonna have to dispute it with my bank & that’s gonna screw me. DONT …" - 420 stonerpanda
5
"support"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Worse customer service. I didn’t get to even try it out because the customer service for this app is AWFUL!! They take 24 hours to respond, when other apps have a customer support on their app but not this one. I just needed my name to be changed and after sending…" - No6798
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scammers
Don’t trust these scammers they want their advance back the next day plus their 10 percent interest. No other app wanted their money back this quickly.
SCAM! THEY’LL LIE & STEAL YOUR MONEY
They’re trying to say I took an advance when I literally cancelled my subscription & tried to close my account. These thieves stole $53 from me when I had nothing due. I’m gonna have to dispute it with my bank & that’s gonna screw me. DONT USE THIS APP.
Worst app ever
Literally the worst app ever do not use. You will actually end up losing money.
Bad Customer Support
App is buggy and customer support is absolutely no help. They claim to escalate issues, when in reality there’s no one to escalate them too. Bad app
Scam
This app is a scam I got 200$ advance that Friday they took the full repayment as stated here it is a week later have not took a draw says on the app I owe nothing but the app is trying to take another 246$
Subscription
This is a subscription based app not only are you paying fees for the loan now you’re paying fees for the subscription as well.
Sucks
It gave me a 10 dollar offer supposed to give an actual loan not a 10 dollar loan worst app ever
Extremely Frustrating Banking Experience
I am extremely disappointed with my experience using Tilt today. I urgently needed to transfer money from my savings account, but the app would not load the savings section. It continuously spun without ever opening, making my funds completely inaccessible.
I tried multiple times, and everything else on my phone and internet connection was working normally. This issue appeared to be isolated to the Tilt app. When you trust a financial institution with your money, you expect reliable access to your own funds, especially during urgent situations.
Not being able to access my savings when I needed it most caused unnecessary stress and frustration. A banking app should be dependable, and this experience fell far short of that expectation. I hope Tilt addresses these technical issues and improves both the reliability of the app and the support provided to customers experiencing account access problems.
I tried multiple times, and everything else on my phone and internet connection was working normally. This issue appeared to be isolated to the Tilt app. When you trust a financial institution with your money, you expect reliable access to your own funds, especially during urgent situations.
Not being able to access my savings when I needed it most caused unnecessary stress and frustration. A banking app should be dependable, and this experience fell far short of that expectation. I hope Tilt addresses these technical issues and improves both the reliability of the app and the support provided to customers experiencing account access problems.
Worse customer service
I didn’t get to even try it out because the customer service for this app is AWFUL!! They take 24 hours to respond, when other apps have a customer support on their app but not this one. I just needed my name to be changed and after sending proof of everything. These clowns STILL have not did what I asked them to do. Which is to change the name on the account
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)