Review Insights · App Store
Titan Email: Contacts,Calendar
Flock FZ-LLC · 2,758 ratings · ★ 4.8
4.8
★★★★★
2,758 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"email"
22 negative reviews mention this · 67% of all complaints
★★★★★ "scam. falsely advertised as part of existing email service. intercepts and filters conversations and calendar invites, and i have little idea what else…" - Ingnatius
2
"service"
9 negative reviews mention this · 27% of all complaints
★★★★★ "scam. falsely advertised as part of existing email service. intercepts and filters conversations and calendar invites, and i have little idea what else…" - Ingnatius
3
"titan"
9 negative reviews mention this · 27% of all complaints
★★★★★ "Titan Email. This is the worst app and service I have ever seen. I have limitless trouble and having to write them all here is another needless task. Find another provider. One star is too generous a rating" - Reallly disgusted
4
"emails"
7 negative reviews mention this · 21% of all complaints
★★★★★ "Every email goes to spam. Absolutely the most frustrating email service I have used. Every single email I try to send gets flagged as spam and I have to do a captcha to force send it. Every. Email. All of my incoming emails go to my spam folder as well. Do not rec…" - Elguapo2023
5
"support"
6 negative reviews mention this · 18% of all complaints
★★★★★ "No support. Haven’t been able to send an email in I don’t know how long" - hlh57016
6
"email service"
5 negative reviews mention this · 15% of all complaints
★★★★★ "scam. falsely advertised as part of existing email service. intercepts and filters conversations and calendar invites, and i have little idea what else…" - Ingnatius
7
"work"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Checkmate. I spent hours trying to get my HTML to working in signature with this company. Run. I actually use a 3rd party service called Wise Stamp which integrates with outlook no issues. I wasted a whole evening trouble shooting this and got nowh…" - OneBadRide
8
"spam"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Never block any email. Not so happy; tried to control my inbox but, despite marking Spam or even blocking totally, the same ones keeping getting in constantly" - Madaboutit1
9
"messages"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Can't even report count of unread messages???. App is badged with number of messages received since last opening. This is useless info. Open and close the app without reading one email and the badge is zeroed. Humans want to know how many unread messages exist. That is the number that y…" - Ataronchronon
10
"know"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Can't even report count of unread messages???. App is badged with number of messages received since last opening. This is useless info. Open and close the app without reading one email and the badge is zeroed. Humans want to know how many unread messages exist. That is the number that y…" - Ataronchronon
11
"send"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Every email goes to spam. Absolutely the most frustrating email service I have used. Every single email I try to send gets flagged as spam and I have to do a captcha to force send it. Every. Email. All of my incoming emails go to my spam folder as well. Do not rec…" - Elguapo2023
12
"cannot"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Cannot Login. I create a new webmail for my website and tried to login on TITAN but it keeps telling me that wrong password or username whereas I go to another email service provider and it logs in. All my friends too complain of the same issue. You guys…" - Kitoko Escobar
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
scam
falsely advertised as part of existing email service. intercepts and filters conversations and calendar invites, and i have little idea what else…
Mandatory update is bad
Mandatory update is bad
Titan Email
This is the worst app and service I have ever seen. I have limitless trouble and having to write them all here is another needless task. Find another provider. One star is too generous a rating
Checkmate
I spent hours trying to get my HTML to working in signature with this company. Run. I actually use a 3rd party service called Wise Stamp which integrates with outlook no issues. I wasted a whole evening trouble shooting this and got nowhere. It’s odd to me that name.com pushes this , I’m guessing they own titan. Now I need to spend more time trying to change DNS to outlook and try to get my money back etc
Can't even report count of unread messages???
App is badged with number of messages received since last opening. This is useless info. Open and close the app without reading one email and the badge is zeroed. Humans want to know how many unread messages exist. That is the number that you put in the badge. Even ChatGPT knows this use case better than your (ahem) "Product Manager". 🙄
Every email goes to spam
Absolutely the most frustrating email service I have used. Every single email I try to send gets flagged as spam and I have to do a captcha to force send it. Every. Email.
All of my incoming emails go to my spam folder as well. Do not recommend.
All of my incoming emails go to my spam folder as well. Do not recommend.
Works terrible
How can this be based on gmail and work so terribly? Also the calendar tied to it is just the worst. Pump some development into this more. It doesn’t make sense for business.
Barebones compared to website
How the app shows the folders looks barebones compared to the website, shows them looking like unique foodies instead of folders with sub folders. Even the stock iPhone Mail shows the sub folders properly. Can’t set up 2FA without losing access to imap, I’ve set up emails with others services that use 2FA to block web access and then generate one time use passwords for email clients; even my work email, which uses Exchange, has 2FA enabled but I can access on my stock iPhone Mail app. Glad I signed up for only a trial and not pay for this shovelware.
Cannot Login
I create a new webmail for my website and tried to login on TITAN but it keeps telling me that wrong password or username whereas I go to another email service provider and it logs in. All my friends too complain of the same issue. You guys can do better please.
No support
Haven’t been able to send an email in I don’t know how long
Spam offerings everyday.
After paying for the email service, I still get constant annoying Pop ups telling me all the great features I’m missing by not upgrading.
Why pay for an app/service and constantly get spammed???
Why pay for an app/service and constantly get spammed???
Complete trash / risk of fraud /scamming credentials
Can’t login to any email that uses titan, it will except your credentials then sit there and does absolutely nothing as a developer this is sad ,unprofessional and looks like a perfect example of login credential mining from customers.
I would use at your own risk and I don’t recommend it!
One star was giving because it don’t except zero stars !
I would use at your own risk and I don’t recommend it!
One star was giving because it don’t except zero stars !
Dark mode
That’s pretty weird, that these guys don’t care about the accessibility of dark mode in the mobile app. That’s pretty simple, to make users clear the way to understand distinguishing between read and unread messages. But they just didn’t care about it. At all. Switched to another.
Cannot change signature
I want to change my signature and the app asks me use webmail.
I logged into the webmail by using phone browser. However, it keeps forcing me to use the app…
So ridiculous.
I have to use my computer instead of browser on my phone.
So inconvenient
I logged into the webmail by using phone browser. However, it keeps forcing me to use the app…
So ridiculous.
I have to use my computer instead of browser on my phone.
So inconvenient
App keeps exiting
Too faulty. Each time i try adding and logging into my second email the app keeps exiting and doesnt work.
WORST CUSTOMER SERVICE EXTREMELY USELESS THE APP EXITS EACH TIME
WORST CUSTOMER SERVICE EXTREMELY USELESS THE APP EXITS EACH TIME
Can’t login
Downloaded the app. Set up an account online. Getting 404 error when trying to login. That seems like a basic mistake.
Zero features and won’t stay connected
I’ve had this for over a month and still hate it. It requires a degree in computer science to set up and god forbid if you try to use outlook as the client because that’s the industry standard and it actually lets you copy things without paying more for a basic function! The amount of support articles on the exact same subject reflects on the overall poor quality.
Cannot even open app onto iPhone
It would not be possible to review this app as it fails spectacularly at the open with an endless spinning wheel which only ceases to twirl by the closing of the app.
Support denies any issue
No email was flowing so I contacted support. Told to try a different browser when in reality there was an issue on their end. They finally admitted it. Their status page is a joke. Show 100% uptime when clearly it is not.
Email app for email
I have to close and re open the app to view incoming emails, email app should be first priority functionality
App Does Not Work
I have downloaded this for my business website Titan mail account which also does not work any longer with Hostinger twice. Both times the app also does not work. I have correctly entered email and password. Login never activates, and I have deleted the app.
I am now looking to sever tis to Titan mail with my host and business to source a reliable email account service. Blaming my DNS, clearing my cache, or my iPhone is not the problem if it is isolated only to Titan mail and no other app or online service.
I am now looking to sever tis to Titan mail with my host and business to source a reliable email account service. Blaming my DNS, clearing my cache, or my iPhone is not the problem if it is isolated only to Titan mail and no other app or online service.
Dave LostInZeroSupport
I got Titan because it promised superlative performance. But one day my account stopped downloading email. Zero support. We live by email and Titan is unreliable.
Useless
Cannot sign up on mobile.
Never block any email
Not so happy; tried to control my inbox but, despite marking Spam or even blocking totally, the same ones keeping getting in constantly
So, so
It’s a little bit difficult to find easily email for categories. Everything is mixed
Email PROBLEMs
Emails bounce back and I receive messages that come back saying to do something coding. Tech Help wants me to do something that sounds very techie. I don’t even know where to start to try to fix it. My VA has fixed it twice, but again organizations are not receiving my emails or some bounce back. I have never had so many problems with an email. I would say it is the app on my iPad , but I use it on a different computer with same results. I just want it to work.
Fix the typing
I have to delete each letter when I start a new sentence for a new paragraph and capitalize it on my own. Very frustrating. This is an auto correct That’s been over, written for whatever reason, each new sentence after a period should be capitalized, that should be a given. All I’m saying.
A Promising Mail App with Room for Improvement
The Titan app is a promising email client that offers a range of features to enhance your email experience. While it has its strengths, such as its user-friendly interface and efficient mail sending capabilities, it falls short in one crucial aspect - the inability to receive mail.
I have been using the Titan app for a while now, and I must admit that it excels in terms of usability. The app’s interface is clean, intuitive, and easy to navigate, making it a breeze to compose and send emails. The various customization options available, such as email templates and signatures, add a personal touch to your messages.
The app also boasts a robust search function, allowing users to quickly find specific emails or conversations. This feature is particularly handy for those who receive a high volume of messages and need to locate important information promptly.
However, the main drawback of the Titan app is its inability to receive mail. As of the 24th of August 2023, this issue remains unresolved, and it significantly hampers the app’s overall functionality. While the developers have assured users that they are working on a solution, the lack of progress in this regard is disappointing.
Despite this setback, the Titan app shows great potential. If the receiving mail issue is resolved, it could become a strong contender in the email client market. The app’s current strengths, coupled with the promised fix, make it worth keeping an eye on for future updates.
In conclusion, the Titan app offers a user-friendly interface and efficient mail sending capabilities. However, the inability to receive mail remains a significant drawback. If the developers can address this issue promptly, the app has the potential to become a top choice for email management. Until then, users may need to rely on alternative options for their email receiving needs.
I have been using the Titan app for a while now, and I must admit that it excels in terms of usability. The app’s interface is clean, intuitive, and easy to navigate, making it a breeze to compose and send emails. The various customization options available, such as email templates and signatures, add a personal touch to your messages.
The app also boasts a robust search function, allowing users to quickly find specific emails or conversations. This feature is particularly handy for those who receive a high volume of messages and need to locate important information promptly.
However, the main drawback of the Titan app is its inability to receive mail. As of the 24th of August 2023, this issue remains unresolved, and it significantly hampers the app’s overall functionality. While the developers have assured users that they are working on a solution, the lack of progress in this regard is disappointing.
Despite this setback, the Titan app shows great potential. If the receiving mail issue is resolved, it could become a strong contender in the email client market. The app’s current strengths, coupled with the promised fix, make it worth keeping an eye on for future updates.
In conclusion, the Titan app offers a user-friendly interface and efficient mail sending capabilities. However, the inability to receive mail remains a significant drawback. If the developers can address this issue promptly, the app has the potential to become a top choice for email management. Until then, users may need to rely on alternative options for their email receiving needs.
Mobile App Freezes
I had to change to this app because I changed my Web Host. I open it and after a couple of emails it freezes. I have to close it completely and then reopen to unfreeze it. If I didn’t have to use it I would delete it and not look back. The computer app works fine. The mobile app not so much.
Titan gave me an email for support. The system identifies my email to them as spam and kicks it back. It asks me to force send, which I do, and it doesn’t go thru. This fiasco is only getting worse with no way to contact them as they block my emails as spam. Maybe the could just give me a phone number or unblock my email address.
Titan gave me an email for support. The system identifies my email to them as spam and kicks it back. It asks me to force send, which I do, and it doesn’t go thru. This fiasco is only getting worse with no way to contact them as they block my emails as spam. Maybe the could just give me a phone number or unblock my email address.
Not good experience
This is paid email and way much worse than Apple’s default email function, can’t copy email address, can’t resend, the fonts are not as good as looking, the only good thing is I know when recipient opens email.
Not working good
Not working good on Apple, customer service support not professional.
Unable to copy email address from to or from field
Unable to copy email address to compose new mail
App is slow; font needs to be darker
I am paying for Titan eMail, and extremely disappointed in this email App. Takes forever to delete one email; freezes up the entire app until the deletion is done. Also, the font used for the emails is small and too light; my eyesight is bad and I can barely use the app. Also needs more customization features.
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)