Review Insights · App Store
TOD - Sports & Entertainment
TOD for Advertising and Trade · 1,236 ratings · ★ 4.2
4.2
★★★★★
1,236 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"support"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Doesn’t work!!. The app is not working, continues to give message: “an error occurred, please try again later” also when trying to use “App Support” in the App Store, the browser says “this site can’t be reached” … it’s impossible!" - Ysi27
2
"watch"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Prices. You’re charging $150 just for the FWC and $25 per game!!!!meanwhile FOX ONE is ONLY $20 a month and I can watch any game on it. Your app doesn’t even show me the packages when try to subscribe. You still thinking that you’re the only who st…" - Rightonit
3
"paid"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Scam. Paid for access for the entirety of the WC only for me to be denied a day later. No customer support, only chatbots. which means that if you run into problems, you’re on your own with no chance to get your money back. DO NOT subscribe to TO…" - K4R33M88
4
"error"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Rarely works. It’s great when it works, but mostly “Error…..” 😡" - AH 1205
5
"streaming"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Monopoly. Worst Streaming App ever but they have the monopoly, so good for them." - Steave _767
6
"subscribe"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Prices. You’re charging $150 just for the FWC and $25 per game!!!!meanwhile FOX ONE is ONLY $20 a month and I can watch any game on it. Your app doesn’t even show me the packages when try to subscribe. You still thinking that you’re the only who st…" - Rightonit
7
"experience"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Super buggy. Buffers way to often ruining the experience. Casting does not work. I expect a more professional and clean application from bein especially being the sole provider in the UAE but this app is not it unfortunately." - Mister_T_96
8
"customer"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Scam. Paid for access for the entirety of the WC only for me to be denied a day later. No customer support, only chatbots. which means that if you run into problems, you’re on your own with no chance to get your money back. DO NOT subscribe to TO…" - K4R33M88
9
"subscription"
4 negative reviews mention this · 12% of all complaints
★★★★★ "SOO bad experience with you guys. دفعت قيمة الاشتراك وتم سحب المبلغ من حسابي، لكن الخدمة لم يتم تفعيلها لحد الآن. تواصلت مع خدمة العملاء عدة مرات، وصارلي يومين كاملين بدون أي رد أو متابعة. تجربة مخيبة للآمال جداً، خصوصاً عندما تدفع مقابل خدمة ولا تحصل عليها ولا تجد دعماً يس…" - Zaid abed 242
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rarely works
It’s great when it works, but mostly “Error…..” 😡
افشل تطبيق في العالم .
ريسيفر bien sports مع اشتراك 3 اشهر ب 30 دولار وفي هذا التطبيق الغبي يقول لك رؤية الادوار الاقصائيه بـ 70 دولار !!!!!
Monopoly
Worst Streaming App ever but they have the monopoly, so good for them.
Prices
You’re charging $150 just for the FWC and $25 per game!!!!meanwhile FOX ONE is ONLY $20 a month and I can watch any game on it. Your app doesn’t even show me the packages when try to subscribe. You still thinking that you’re the only who streaming the game like in the Middle East??
Good luck.
Good luck.
Doesn’t work!!
The app is not working, continues to give message: “an error occurred, please try again later” also when trying to use “App Support” in the App Store, the browser says “this site can’t be reached” … it’s impossible!
The app doesn’t even load
Seems like a scam to me
Super buggy
Buffers way to often ruining the experience. Casting does not work. I expect a more professional and clean application from bein especially being the sole provider in the UAE but this app is not it unfortunately.
الاشتراكات ماشتغلت رغم اندفع المبلغ
اشتركت في باقة كاس العالم الجوال منذ يومين وتم خصم المبلغ من حسابي ولكن لم تشتغل الباقة لحد الان وكانني لم اشترك يضهرلي في التطبيق انه ليس لدي اي اشتراك ارجو حل المشكلة سريعا
Scam
Paid for access for the entirety of the WC only for me to be denied a day later. No customer support, only chatbots. which means that if you run into problems, you’re on your own with no chance to get your money back. DO NOT subscribe to TOD.
SOO bad experience with you guys
دفعت قيمة الاشتراك وتم سحب المبلغ من حسابي، لكن الخدمة لم يتم تفعيلها لحد الآن. تواصلت مع خدمة العملاء عدة مرات، وصارلي يومين كاملين بدون أي رد أو متابعة. تجربة مخيبة للآمال جداً، خصوصاً عندما تدفع مقابل خدمة ولا تحصل عليها ولا تجد دعماً يساعدك في حل المشكلة.
I paid for the subscription and the payment was successfully processed, but my account has still not been activated. I contacted customer support several times, and it has been two days without any response or assistance. This is a very disappointing experience, especially when you pay for a service and neither receive it nor get any support to resolve the issue.
I paid for the subscription and the payment was successfully processed, but my account has still not been activated. I contacted customer support several times, and it has been two days without any response or assistance. This is a very disappointing experience, especially when you pay for a service and neither receive it nor get any support to resolve the issue.
You have to wear a suit before you open it
I tried to create an account but they said:
Your Phone number has bad reputation, blocking.
Your Phone number has bad reputation, blocking.
سحب المبلغ بالكامل
تم سحب مبلغ اشتراكي مع عدم تفعيله ، تحدثت مع موظف الخدمه وقال تواصلي من app store support !!!! حتى مع توثيق فاتوره الدفع !!!!!!
Not working for Fifa world cup
I felt that I’m being scammed!!!!
I can’t even subscribe. It keeps buffering
What a trash app
لا يعمل
التطبيق لا يعمل وتظهر رسالة خطأ وكذلك الموقع الرسمي الالكتروني الخاص بالتطبيق لا يستجيب
R
برنامج فاشل يتعطل باهم مباريات كرة القدم و ليس فيه جميع المسلسلات و الافلام خصوصا اشهرها
Worst App Stay away
Worst App I have experienced. I subscribed and paid and then My Account has no subscription info and I end up not watching the game I wanted to watch
Do not subscribe
Subscribed and paid 30USD cannot watch anything! Also no live support they reply to your email two days later with steps that do not exist
Error after purchase
Multiple errors subscription 1 month lost
Seems like streaming from Dial-Up Internet
So much buffering, despite having 1Gbps internet speed most of its contents are loading sooo slowwww
تطبيق سيئ جدا ويعلق وبعض المباريات ما يطلعها والدعم الفني تعبان
والدعم الفني تعبان
Yapmayin aldirtmayin
4 aydir TOD var hala uygulamadan hesabima giremiyorum, derbiler acilmiyor ciddi rezalet.
Error code -1102
I can’t watch free match
Always something went wrong with a error code -1102
Always something went wrong with a error code -1102
تم الغاء اشتراكي بدون وجهه حق
تم خصم اموالي ولم يتم تفعيل الاشتراك و الغاء الايميل الخاص بي من التطبيق ل تقيمي للتطبيق ب نجمه واحده تطبيق يسرق الاموال
ZERO Customer support
Literally no support just AI responding. No phone number to call for troubleshoot, no email. Even when u raise a ticket response is from AI and when u email back no response. If i could give them negative stars i would. Paid for the highest package and facing issues. Useless good for nothing
سرقة علنية و مافي مراقبة !
برنامج عبارة عن سرقة علنية تدفع بالبطاقة يسرق منك ٥ ايام تدفع عن طريق ابل كل شوية برنامج يخبرك انت لازم تشترك حتي تتفرج يعني كل يوم لازم ترجع حق اشتراك ١٠٠ مرة حتي اني بطلت اتفرج علي كورة
سرقة علنية و بدون مراقبة !!! يخرب بيتكم كرهت رياضة بسببكم
سرقة علنية و بدون مراقبة !!! يخرب بيتكم كرهت رياضة بسببكم
برنامج فاشل
صرقه اكاونتي مرتين وفلوس رايحه عالفاضي ما تقدر تشوف كل المباريات بس يشغلونها هالمزاج … لا مركز دعم ولا رقم تواصل .. فلوسك رايحه رايحه عالفاضي 👎🏼👎🏼👎🏼
سيء
برنامج سيء ، يعلق بوقت المباريات واذا كلمناهم يقولون ضغط طيب عالج الضغط احنا دافعين فلوس مو ببلاش عشان نتحمل الضغط والتعليق !
Censorship
Why are the movies and tv shows censored???!!! This is why I cancelled my subscription
Problems
The app is not working on my MacBook after I upgraded it and there is some problems also the screen is not full when I watch anything
Worst customer service
This app has the worst non responsive not caring customer service. Other than the endless limitations and glitches, you have the worst customer service department
Very bad experience
Bad experience
Improve faster
The has great potential but horrible UI specially for TV which is my big issue! You can’t change between games easily im not using my phone for streaming only my TV and the experience is really bad hope i get some good news soon cuz im losing my patience
Sentiment summary
79%
Positive (4-5★)
3%
Neutral (3★)
17%
Negative (1-2★)