Review Insights · App Store
Togo RV - RV GPS and more
Togo · 255 ratings · ★ 3.4
3.4
★★★★★
255 ratings
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Top complaints - extracted from 67 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"doesn"
15 negative reviews mention this · 22% of all complaints
★★★★★ "Cancelled the app but no refund?. I went to login to my Togo RV app and it tells me that the app is gone and that I now need to use some website called Roadtrippers.com. So when I go to the new website, it doesn’t recognize my account but wants me to sign up for a pro accou…" - Death63
2
"screen"
12 negative reviews mention this · 18% of all complaints
★★★★★ "I want to love it…. So, this app screams potential. I used this app to travel to a local campground about 45 minutes away. The app recognized a turn that would be challenging for an rv and added steps to turn me around and approach from a more desirable angle.…" - jpadot
3
"work"
11 negative reviews mention this · 16% of all complaints
★★★★★ "No routes found. This used to be a good app. However, early this year the app stopped providing RV safe driving directions. No matter what I do, the app always says “no routes found”, even when simply getting directions for something 2 blocks away. It stopp…" - White Rug
4
"other"
10 negative reviews mention this · 15% of all complaints
★★★★★ "No routes found. This used to be a good app. However, early this year the app stopped providing RV safe driving directions. No matter what I do, the app always says “no routes found”, even when simply getting directions for something 2 blocks away. It stopp…" - White Rug
5
"route"
10 negative reviews mention this · 15% of all complaints
★★★★★ "No routes found. This used to be a good app. However, early this year the app stopped providing RV safe driving directions. No matter what I do, the app always says “no routes found”, even when simply getting directions for something 2 blocks away. It stopp…" - White Rug
6
"year"
9 negative reviews mention this · 13% of all complaints
★★★★★ "No routes found. This used to be a good app. However, early this year the app stopped providing RV safe driving directions. No matter what I do, the app always says “no routes found”, even when simply getting directions for something 2 blocks away. It stopp…" - White Rug
7
"times"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Not able to cancel free trial. The Togo RV app is a joke. The app doesn’t show up under subscriptions so you are not able to cancel it. I contacted Apple and was told the app shows as free so they can’t refund or dispute the fee. I called and emailed them several time…" - Cactus Greenhouse
8
"money"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Cancelled the app but no refund?. I went to login to my Togo RV app and it tells me that the app is gone and that I now need to use some website called Roadtrippers.com. So when I go to the new website, it doesn’t recognize my account but wants me to sign up for a pro accou…" - Death63
9
"free"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Not able to cancel free trial. The Togo RV app is a joke. The app doesn’t show up under subscriptions so you are not able to cancel it. I contacted Apple and was told the app shows as free so they can’t refund or dispute the fee. I called and emailed them several time…" - Cactus Greenhouse
10
"several"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Not able to cancel free trial. The Togo RV app is a joke. The app doesn’t show up under subscriptions so you are not able to cancel it. I contacted Apple and was told the app shows as free so they can’t refund or dispute the fee. I called and emailed them several time…" - Cactus Greenhouse
11
"find"
8 negative reviews mention this · 12% of all complaints
★★★★★ "First Impression. I Just downloaded this app and after one trip, Im done with it. In life, first impression could last for a long time. In my very first trip using this app the GPS had me go by an exit off a highway to go almost 5 miles further down only to …" - Guakera23
12
"into"
7 negative reviews mention this · 10% of all complaints
★★★★★ "No routes found. This used to be a good app. However, early this year the app stopped providing RV safe driving directions. No matter what I do, the app always says “no routes found”, even when simply getting directions for something 2 blocks away. It stopp…" - White Rug
📋 All 67 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Cancelled the app but no refund?
I went to login to my Togo RV app and it tells me that the app is gone and that I now need to use some website called Roadtrippers.com. So when I go to the new website, it doesn’t recognize my account but wants me to sign up for a pro account. Technically if you purchase a company/program you are required to honor any previous contracts. I will not be wasting my money on something that is apparently a scam!
No routes found
This used to be a good app. However, early this year the app stopped providing RV safe driving directions. No matter what I do, the app always says “no routes found”, even when simply getting directions for something 2 blocks away. It stopped working at the worst possible time too, just days after we left for this year’s cross-country road trip. I had to resort to using Google Maps and other apps to determine what was safe for our RV. I’ve tried uninstalling and reinstalling the app. I’ve checked for updates to the app for iOS (but there aren’t any). So, I’m leaving this review for the app’s developers to look into and for other users of the app to be aware of before relying on this app.
Hot Garbage App w/ Predatory Billing
App functions poorly. Very difficult to cancel and get your money back.
Not able to cancel free trial
The Togo RV app is a joke. The app doesn’t show up under subscriptions so you are not able to cancel it. I contacted Apple and was told the app shows as free so they can’t refund or dispute the fee. I called and emailed them several times but did not hear from anyone until the 59.99 was taken from my account. They would not refund the charge.
TRIED TWICE - FAILED TWICE
So I purchased this app thinking it was a great idea for RV traveling, WOW WAS I WRONG. I used it for the very first time and I followed the directions for the address I imputed to the camp ground. Their GPS took me down a small private dead end road and said I reached my destination, which I had not. Thank God I was able to turn my 31 foot RV around and get back on the road and use my regular GPS! The second time I attempted to use their GPS to take me to a camp ground, it failed to even recognize the address to the camp ground. It offered an out of state address which obviously is out right stupit, but it did not give me any recognizable address for my destination. SIMPLY PUT, I USED IT TWICE AND IT FAILED ME TWICE - THIS APP SCREWED ME OUTTA $50, DON’T GET SCAMMED FROM THIS APP!!!!!
First Impression
I Just downloaded this app and after one trip, Im done with it. In life, first impression could last for a long time. In my very first trip using this app the GPS had me go by an exit off a highway to go almost 5 miles further down only to take the next exit and come back around and take the ramp I passed by from the the other side of the highway. Adding almost 15 minutes to my trip. Are you kidding me? Like if that wasn’t stupid enough, arriving at the destination, the GPS had me making a left turn to pull into a parking lot whole the apparent location (according to the GPS), was on my right side. I had to go all the way around the parking lot only to find out the RV Park wasn’t there. I look at GPS and it was on other side of the street. But wait, I entered the location of the destination only to find a low clearance walk building in front of me. It turns out that the RV park was actually straight ahead across the street about another 100 yards.
Wether the wrong direction was your fault or a satellite issue, It put my family in danger backing out of the wrong destination spot.
Canceling my subscription during trial period and first trip.
Wether the wrong direction was your fault or a satellite issue, It put my family in danger backing out of the wrong destination spot.
Canceling my subscription during trial period and first trip.
Cookies…why?
Since when does an app not allow a user to login and demands that the user must change the setting on my phone to allow invasive data collecting cookies in order for it to work.
I want to love it…
So, this app screams potential. I used this app to travel to a local campground about 45 minutes away. The app recognized a turn that would be challenging for an rv and added steps to turn me around and approach from a more desirable angle. Unfortunately, the roads it wanted me to use didn’t exist anymore. The maps are so far out of date. By the time I gave up it had taken me down two permanent dead ends.
It doesn’t support CarPlay. This is 2023. Folks pulling trailers have big screens and not a lot of convenient mount space for their phone to be visible.
It doesn’t allow for multiple stops. This isn’t huge when the trip is planned. But planning, I go back to my normal gps.
Now for the good. The membership spans several apps. I find that to be very convenient and a compelling selling point. But this GPS app is just not that good.
It doesn’t support CarPlay. This is 2023. Folks pulling trailers have big screens and not a lot of convenient mount space for their phone to be visible.
It doesn’t allow for multiple stops. This isn’t huge when the trip is planned. But planning, I go back to my normal gps.
Now for the good. The membership spans several apps. I find that to be very convenient and a compelling selling point. But this GPS app is just not that good.
No Car Play
Can’t give this a much needed 4.5 with having car play.
I might compare a route with apple or google maps. But won’t run this as my GPS when driving.
I might compare a route with apple or google maps. But won’t run this as my GPS when driving.
No CarPlay is deal breaker - Good app first time RV owner
Update:: no CarPlay is a deal breaker. Pretty cool app - was given a year free from Thor. But since app gps doesn’t support CarPlay may not renew.
BEWARE!!
They will automatically bill you for another year without any warning. Very shady operation here.
Total garbage
This is like a late 90’s gps but worse.
I requested and refund almost immediately.
Here are a few of the issues I found while using it.
1. No CarPlay
2. No landscape mode
3. Several times it can’t find address (even when clicking on the suggested one)
4. Stupid routing. (I put my 40’ rv specs in and my trailer specs in and it STILL routed me to low bridges, super sharp turns, no truck roads etc.
5. The maps are super low resolution
6. Can’t control voice guidance
There are several RV GPS options on the App Store that are way better than this for way less money.
I requested and refund almost immediately.
Here are a few of the issues I found while using it.
1. No CarPlay
2. No landscape mode
3. Several times it can’t find address (even when clicking on the suggested one)
4. Stupid routing. (I put my 40’ rv specs in and my trailer specs in and it STILL routed me to low bridges, super sharp turns, no truck roads etc.
5. The maps are super low resolution
6. Can’t control voice guidance
There are several RV GPS options on the App Store that are way better than this for way less money.
Not worth the money
Even if this app was free, don’t be misled! Repeatedly, I requested a route from Jackson Hole, Grand Tetons to the south entrance to Yellowstone. Repeatedly this worthless RV GPS stated no route exists. THESE TWO DESTINATIONS ARE AMONG THE MOST SOUGHT AFTER RV DESTINATIONS IN THE USA! We took Hwy 191 via Moran to the south entrance of Yellowstone. Not only did our 35 ft 5th Wheel easily do this, but every size motor home imaginable did the same. When I explained this to GOTO RV, to make corrections, they didn’t do squat! I no longer even consult them for routes. Try WAZE; it’s amazing and free. Google maps is also available.
Not Reliable
I wanted to like this app, but … I tested the GPS routing for RVs several times in areas I was familiar with. In one case, where I was about minutes from my destination, it wanted me to turn onto a HWY going in another direction, then tried to route me on Forest Service roads which eventually would play out. On another test, it routed me about ten miles past my destination into a residential neighborhood. Both cases I used the app to search for my destination campgrounds, but the routes were totally unacceptable. If you value your safety, this app is not a good choice.
Garbage route gps
Horrible route choice. Told it to avoid unpaved roads. Took us down a gravel road for 14 miles that ran parallel to I-44. Complete gerbage
Resistance to improve
I paid for this app hoping I could use the GPS feature. I reported the following issues several times: 1) The GPS doesn’t have a “previous destinations” option. 2) The app freezes in the middle of the road and you have to restart completely, which very annoying and can be dangerous. This issue coupled with #1 above makes this app useless. You have to pull over safely and re enter the entire address again.
What’s most annoying is the fact that the developers do not make any improvements although they tell you “I understand your point. “ Very unprofessional approach. I am looking for other apps that will actually do the job.
What’s most annoying is the fact that the developers do not make any improvements although they tell you “I understand your point. “ Very unprofessional approach. I am looking for other apps that will actually do the job.
Terrible rv routes
Used once pulling a 43 foot toy hauler and this app took me down the worse route possible. I know there were better routes but blindly trusted this app to do what it was supposed to do. Would not recommend to anyone. Do not waste your money.
Up Front
Please be up front with costs. 1 star.
Very disappointed
I got the premium because of RV miles. I figured if he was recommending this, he had used it and he was happy with the app. I mainly got it for the GPS feature which you can only use on your phone it will not work with CarPlay. So you have to have someone else helping you use the app or you pick up your phone and try to look at it while you’re driving not a very good idea! If this was a free app I would understand but an app that you pay $40 for. I’ve read that they’re going to do something with CarPlay but that was quite a while ago and it still hasn’t happened. I wish I had canceled my subscription before my free trial was over. I was hoping they might get CarPlay into their app but if it’s been over a year they’ve been talking about it god knows when it might happen if ever.
I paid for this Useless and totally frustrating app!
I AM SO FRUSTRATED BY THIS TOTALLY USELESS APP!
Awful navigation
Uneditable navigation, website doesn’t align with app. More marketing material then RV navigation. Thank goodness for a free trail, now if I could only get that time back messing with this garbage.
DONT WASTE YOUR MONEY
I can’t believe I spent money to use this app. It has less than half the camping suggestions that other sites have. Four times it took us to gas stations that did not exist or were out if business. And it is not AT ALL user friendly. You put in the RV route gps (the only feature I even use now) and if you want to find gas or a restaurant along the way you have to completely back out of the gps route to find something. It does not save locations so you have to retype your entire destination (all the first default destinations are outside the US). And good luck loading anything if you don’t have decent wifi.
Someone took my $40 and put it right onto their pocket because it did not go to trying to make this a better app. Use anything else!
Someone took my $40 and put it right onto their pocket because it did not go to trying to make this a better app. Use anything else!
GPS issue
We just got the app and tried using it, going from Gunnison, Co to Estes Park, Co. The voice commands on directions only gave partial information. It said only three words then stopped. Like in a 1/4 mile…..When it should have said in a 1/4 mile turn left on highway 285. Like not having a GPS at all. I had to use my truck GPS which directed me like I was not towing a RV. Not Happy at all so far.
Less than satisfied
This app reminds me of the first GPS available. It seemed very outdated and sent me on a route that took 2.5 hours longer than necessary. If it was updated it would've know that you can cross CBBT with your RV. For a app that you pay $40 a year for I expected more.
Don’t download if you need GPS
The GPS gives directions ONLY from your current location. Let’s say you’re in New York, then headed for Pennsylvania and then Tennessee. You can get directions to PA from your NY location. But you can’t map out the directions from PA to TN. Just not a functional app.
Fails at critical basic things
If this app was free I would rate it higher but for $40/year this app needs to do better! I definitely will be canceling it before my free trial period is over!
Its basic failures:
1. it’s not compatible with Car Play. It’s not safe for me to drive on my own in the RV using this app since I don’t want to look down to look at the screen. Therefore it can only be used when my husband and I are traveling together. All of the free map apps I use are compatible with Car Play; I certainly expect an app that costs $40/year to be compatible!
2. I don’t see a way to change the starting location. This is a problem; we like to plan ahead. For example, I would like to know how long it will take to go from Portland to Seattle when I’m in Northern California. The main reason this app appealed to me is to make sure we are avoiding routes with low clearance bridges and tunnels. I should be able verify this a week in advance.
3. It doesn’t seem to be possible to add a stop along a route. Again, this is possible with basically any other map app. Why should I pay $40 for something that can’t do this?
Its basic failures:
1. it’s not compatible with Car Play. It’s not safe for me to drive on my own in the RV using this app since I don’t want to look down to look at the screen. Therefore it can only be used when my husband and I are traveling together. All of the free map apps I use are compatible with Car Play; I certainly expect an app that costs $40/year to be compatible!
2. I don’t see a way to change the starting location. This is a problem; we like to plan ahead. For example, I would like to know how long it will take to go from Portland to Seattle when I’m in Northern California. The main reason this app appealed to me is to make sure we are avoiding routes with low clearance bridges and tunnels. I should be able verify this a week in advance.
3. It doesn’t seem to be possible to add a stop along a route. Again, this is possible with basically any other map app. Why should I pay $40 for something that can’t do this?
Don’t trust the GPS
I tried this for a day. No thanks. While navigating to one of the listed RV parks the GPS came up with a nonsensical route and tried to send me into a residential neighborhood with only one entry /exit. I was driving a 45 foot bus and towing a Jeep. Buyer beware, use the GPS at your own risk.
Unable to complete registration.
Title says it all. As others have complained. End of conversation.
Very dissatisfied
So far this app is very disappointing sure you can put in detail information for your Rv and download Roadtrippers but the gps doesn’t use that information. Also it will not even allow you to put in your home address it say it can’t find it. The campground search is useless.
WTH !
I made some personalized / custom lists, now I can only access them with the PAID SUBSCRIPTION ! ! ! Surely I should be allowed to get what I put in the checklist section ! ! ! What a RIPOFF ! ! !
Doesn’t have my model RV
Trying to evaluate against other RV navigation apps such as RV Life however this app doesn’t have my model (Grand Design Momentum). A non-starter for me.
Togo RV
This is frustrating, I can’t even get into the app. Please help
Nope
You lost me and. I won’t come back. Have tried for 3 days to log in, no go. Deleted the app and tried 3 different times... no go. Guess this app should be called NOGO instead of TOGO
Doesn’t load!!!
After hearing shut how helpful this app would be I wanted so badly for it to work but couldn’t even get past the add my RV page !! Bummer and disappointed
Not ready for real time.
Can’t get past sign up screen. Nothing seems to work. iPhone screen size only. RVers use iPads.
Can’t register
I can’t register my vehicle because it will not let you put a model in of any kind
Cant register, nit good app
Boooo
Not that great, frustrating, complicated
It’s an ok app for features. The software folks had a big miss in that once a maintenance item is checked, even if by accident, it logs it with apparently no way to remove or edit.
Marginal at best
The checklist, maintenance lists are marginal at best. You can add to their generic descriptions, but nothing better than you can create in any task app. They do however ask for a lot of information about your RV like VIN, state registered, make, model. As a I read their privacy policy, this app is just a scam to collect your data, share it, and send you targeted adds. They offer to help make reservations, and have partnered with “Roadtrippers” to help you plan your Itinerary. Just click the below button. What button? There was no button available! You can make your own reservations on 99% of the campgrounds out there online without it being brokered by a third party. They in the end, this is just an app to share and sell your data. It didn’t even work on my Android phone.
Not ready for public consumption
Made it through the verification process with no trouble. The first app screen to register info was a different story. Made to the bottom of page to save then it kicked out my model then kicked out the optional VIN. Entered all info several times with the same result. Can’t go any further. Not impressed. Will delete soon.
Not Impressed!
I cannot complete or close the registration screen. The APP does not recognize my 2006 National Dolphin 5342 RV, and there is no way and to close the registration screen. Even after re-booting my iPad, deleting APP, and re-installing it, the un-closeable registration screen is still there.
It appears to me that this APP is not ready for Prime Time!
It appears to me that this APP is not ready for Prime Time!
Can’t use
My motorhome (Georgie Boy) wasn’t in the database. Dead in the water; can’t use app.
TT not in database
Could not add my TT. Hopefully their database will be updated as this seems to be a common issue.
Don’t waste your time!
Poor interface. Started with trouble even getting login info entered. Had to add twice. Then could not get RV info entered. Only allowed 4 of about 10 info items to show. If you left page had to start all over. Super bad first impress. Deleted
NOT WORKING
Can’t get past the setup screen.
Unable to open app
After downloading app, I received an email to verify my email. When I click on verify, it takes me to Edit Profile page. Never was able to open ...
Can’t get past registration screen
Get get in. Save yourself some time and skip this one
No local data store
At this time the app stores your data on their servers. It will not work without an Internet connection.
Couldn’t get thu initial setup
To use the app, you need to enter specific data on your RV. It asks for (among other things) make and model of your unit. When it comes to entering model ‘Phaeton’ (I own a Tiffin Phaeton) it won’t accept it. The app then won’t let me go any further. A waste of time.
Buggy, Buggy, Buggy
Like others, I can’t get past the registration screen. I’ve deleted it; other apps that work will be used.
+ 17 more in the clipboard copy
Sentiment summary
59%
Positive (4-5★)
6%
Neutral (3★)
35%
Negative (1-2★)