Review Insights · App Store
Tomplay Sheet Music
Tombooks · 6,665 ratings · ★ 4.7
4.7
★★★★★
6,665 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"music"
4 negative reviews mention this · 33% of all complaints
★★★★★ "DO NOT BUY PIECES HERE. I bought a sheet music for $5.99, and after making an account and even having to download the app to just open my purchase, it didn’t even let me access my product as it was blocking from downloading my piece. This company uses aggressive …" - Ghabapp
2
"piece"
3 negative reviews mention this · 25% of all complaints
★★★★★ "DO NOT BUY PIECES HERE. I bought a sheet music for $5.99, and after making an account and even having to download the app to just open my purchase, it didn’t even let me access my product as it was blocking from downloading my piece. This company uses aggressive …" - Ghabapp
3
"subscription"
3 negative reviews mention this · 25% of all complaints
★★★★★ "DO NOT BUY PIECES HERE. I bought a sheet music for $5.99, and after making an account and even having to download the app to just open my purchase, it didn’t even let me access my product as it was blocking from downloading my piece. This company uses aggressive …" - Ghabapp
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horrible
Horrible, do not get this app
DO NOT BUY PIECES HERE
I bought a sheet music for $5.99, and after making an account and even having to download the app to just open my purchase, it didn’t even let me access my product as it was blocking from downloading my piece. This company uses aggressive and outright scam like strategies in trying to get you to subscribe to their $100+ yearly subscription?!
No thank you
Not working on my tablet keeps crashing! I’m stopping my subscription until y’all can fix this
Gift card
The gift card does not work. Customer service is not responsive to fix the problem.
Stole my money
I bought a single piece of sheet music from them for $5.99 through my Apple Account so I could print it out, but can’t find it anywhere. The app won’t let me print the piece out unless I buy their $120 dollar a year subscription. They essentially stole $6 dollars from me.
Will not let you cancel!!! Do not subscribe!
Started in ‘free trial’ after SEVERAL attempts of directly contacting support, I still cannot cancel.
Don’t get this
All it does is shove repetitive songs into your face and the music speeds up and slows down randomly, and as a French horn player I DON’T KNOW IF THEY ARE GIVING ME DOUBLE HORN OR SINGLE HORN MUSIC.
The absolute worst.
Garbage company. Garbage app.
Skipping music
Overall, if I have enjoyed this hat for many years. Unfortunately, assuming with a recent update, any piece of music that I play skips before every note. So you’ll hear a note then a skip then a note then a skip making this app totally unusable at this point.
I love this app but…
Fantastic app and a great way to learn an instrument. Unfortunately the latest update is less intuitive - features like fingering charts and annotations are harder to access, and there are occasional bugs. For example, landscape mode sometimes fails to activate even though screen rotation works normally in other apps. Please bring back the experience I loved
Would not recommend
The process is confusing. Purchased song, not in scores
View
It is challenging to use because I can’t see the full score on a page- I constantly have to be scrolling down.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)