Review Insights · App Store
Tonk 12: Tunk Rummy ZingPlay
ZINGPLAY INTERNATIONAL PTE. LTD · 4,837 ratings · ★ 4.5
4.5
★★★★★
4,837 ratings
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Top complaints - extracted from 64 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
45 negative reviews mention this · 70% of all complaints
★★★★★ "Smh. It seems like every week I can’t control my play. I’ll have full control then all of a sudden I can control game anymore. Then the computer chooses to throw out crazy cards. I won’t purchase anymore coins." - wiseman919
2
"money"
32 negative reviews mention this · 50% of all complaints
★★★★★ "Would be good app if…. The game is fun but it’s set up for you to not be able to play for free long. Literally can lose everything in one hand. Dumb! They just want you to get addicted and spend money." - Mm1_
3
"lose"
23 negative reviews mention this · 36% of all complaints
★★★★★ "Would be good app if…. The game is fun but it’s set up for you to not be able to play for free long. Literally can lose everything in one hand. Dumb! They just want you to get addicted and spend money." - Mm1_
4
"play"
19 negative reviews mention this · 30% of all complaints
★★★★★ "Smh. It seems like every week I can’t control my play. I’ll have full control then all of a sudden I can control game anymore. Then the computer chooses to throw out crazy cards. I won’t purchase anymore coins." - wiseman919
5
"coins"
13 negative reviews mention this · 20% of all complaints
★★★★★ "Smh. It seems like every week I can’t control my play. I’ll have full control then all of a sudden I can control game anymore. Then the computer chooses to throw out crazy cards. I won’t purchase anymore coins." - wiseman919
6
"purchase"
12 negative reviews mention this · 19% of all complaints
★★★★★ "Smh. It seems like every week I can’t control my play. I’ll have full control then all of a sudden I can control game anymore. Then the computer chooses to throw out crazy cards. I won’t purchase anymore coins." - wiseman919
7
"hand"
12 negative reviews mention this · 19% of all complaints
★★★★★ "Would be good app if…. The game is fun but it’s set up for you to not be able to play for free long. Literally can lose everything in one hand. Dumb! They just want you to get addicted and spend money." - Mm1_
8
"spend"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Would be good app if…. The game is fun but it’s set up for you to not be able to play for free long. Literally can lose everything in one hand. Dumb! They just want you to get addicted and spend money." - Mm1_
9
"lose money"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Awful game. Terrible how this game cheats on every hand and you lose money" - Dissatisfied bad playing
10
"real"
9 negative reviews mention this · 14% of all complaints
★★★★★ "High price. The app is really fun to play; however, it comes with a costly game. I wish we could choose the table ourselves instead of having the system pick for us. This game can make you broke." - Barry Jake
11
"games"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible Game. You play for $600,000 lose one game and they take 6 million how tf is that even a thing!! You buy coins only to lose them in 2 games!!!!" - onesillycassie
12
"give"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Horribly Made. This app should be shutdown immediately. If I could give it a half a star I would . I will never play this app ever again" - mcky35
📋 All 64 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horribly Made
This app should be shutdown immediately. If I could give it a half a star I would . I will never play this app ever again
Would be good app if…
The game is fun but it’s set up for you to not be able to play for free long. Literally can lose everything in one hand. Dumb! They just want you to get addicted and spend money.
I lose every hand
Don’t spend no money on this game u will lose it all fast in one or two hands
Awful game
Terrible how this game cheats on every hand and you lose money
Wager
How do i lose more than i wager and its not explained
Confusing
Game is ok. Seems like a rip off with the bets though. How do you lose 1.1B points when the game is only worth 80M Knocked, the player accepted with a Special and 3 card spread and nothing on the table. Rules are hard to follow.
Rigged
So this dont make sense to me I purchase 10 million in coins for like under 5 dollars i use that and end up with over 100 million coins playing the game than the next day it only 4 million coins left so #1 why did 100 millions worth of coins go away # 2 why im left with less than i purchase ????
Scam
Never get free chips. Will spend tons of money to play game. Also when you do purchase they make you play at top bet until all chips are gone
Game Glitches too much and takes money!
Game glitches entirely too much. You have to leave and come back and once you’re back all your money is gone! Makes you purchase money only to take it within minutes! How can I lose $400,000 on a game that says it’s $100,000. Math is not adding up at all!
Sucks
Not real tonk. Plus you only win if you spend money. I do not get how you knock and win, but get a fraction like 200 to 600k of the money, but they knock and you fold they wipe out your millions in your account. DELETE
Where is the sound option
It keeps rerouting me to Vietnamese like when I try to get app support
Cheats
The game never give you your winnings. It cheat you out of everything!!!
Not worth the download
It’s fun but it not worth the download…. You lose all your money in one game. The bets are so high….. and they don’t give multiple opportunities to give money. You get a daily amount and once you play that….thats it.
SGT Snuffy
Deleting the app for the second time try to give it another try but its the worst ever just spend almost 100 in this game and it’s literally a money grab I just one a game and didn’t receive any coins and that was gonna force me to buy more coins. They lock you in tables if your bank is at a certain amount and cause you to lose gold really fast and have to buy mor I don’t normally do review good or bad but this has to be said. The game is fun but how much they can be better if these issues or fixed
SCAM!! SCAM!! SCAM!!
Big time scam they make you lose on purpose so you can continue to buy in to keep playing. I have a screenshot where I won and they still gave it to the other person when the other player knocked and I caught them but they gave them the win. A real scam trash game BEWARE!!!
This game is bull
This game right here is a scam
Rip Off
This game is a total rip off. They set it up for you to purchase coins and then turn around and lose a hand and have to pay out all of your coins seem like frustrating.
Horrible Game
You play for $600,000 lose one game and they take 6 million how tf is that even a thing!! You buy coins only to lose them in 2 games!!!!
THIEVES THEY WILL STEAL YOUR MONEY
I have never ever written a review. DO NOT DOWNLOAD THIS GAME. After 2 hands your money is gone. If you complain in the tournament chat they will literally take over and play for you so you lose. I have never EVER WRITTEN A REVIEW DO NOT PLAY TGIS GANE. I have submitted my screen recording to apple and I’m waiting on a refund. This is utterly RIDICULOUS… DO NOT EVER DOWNLOAD THIS GAME. Sincerely first time reviewer of ANYTHING. But I felt like I had to speak up about this one AND FURTHERMORE THEY MAKE YOU USE YOUR CREDIT CARD ON THEIR SITE TO BUY CHIPS FOR THE GAME INSTEAD OF GOING THEOUGH THE APPLE WHERE YOUR PURCHASE IS SECURE. They will steal your card information and someone in Vietnam will go shopping with your card information. REPORT THEM TO APPLE FOR BYPASSING APP STORE WITHOUT YOUR KNOWLEDGE.
Takes your money
You can purchase coins in enough time to continue the game you’ve built up the pot in but it will time you out and kick you out the game forcing you to forfeit the pit and spend a larger amount on another table! Also I had to change phones and lost the money I had on my account even though I sign in with the same information?
Idk
I don’t get this game other players hold spreads but once I do it every time I get burned it don’t make sense to me
Waste of download
This is not real tonk.
horrible now
i lose to much money on one hand and u make us bet to much
Bad people
I had 32m lost it all in one hand because they put me in a game they wanted me in if you created this you better know it’s on sight
Fix it!
I’m having problems with it freezing, sometimes I’m unable to play a card and playing cards whenever and whatever it wants! Today there’s logging errors! Love the game but when I’m spending money on a game I should be able to play. I can play all other games but this one says connection error! Can’t reach group support takes me somewhere else!!! Ugh 😩
Tonk12
This game be cheating forreal .
Money grab
Please heed my warning! Dont download this, its rigged and a ploy to get your money, I’ve played others games which gave better credits to users
Rip off
This game is a rip off. My coins magically disappear.
Updates get worse
They literally made the game less accessible to play with the update. Can’t play the tournaments at any bet anymore. You can have 100k left and still can’t play the game anymore because the lowest bet is now 100k. They say it’s not a money grab but the updates have only made it to where you have to pay for coins more often. This use to be my comfort game and now I’m about to delete it. I just spent $2 for coins and only got to play two games because the best are so high and you have no other choice but to play the high ones.
Thrash. Money grab
This game is trash. It’s all set up to take your money. The game is setup to where you can’t sustain your gold. They make you play the highest available game based on your gold to make sure you lose and have to buy more.
Rip off
Lose way too much money in one hand. Rip off. Avoid this one
Something is wrong with the game
What is going on with the tournament? There is a serious delay for playing in the tournaments. This has been going on for the last two days! Fix it please!
Money grabber
You lose your money so quickly and if you want to keep playing have to add money
Charge tooo much on the deals
Don’t like how it takes so much of your monies on bets.
SCAM
Game is designed so that you continuously have to use your real money to keep buying fake money. BEWARE
TRASH
The update sucks so much. This game already forced you yo purchase coins before the update now it’s even worse. You lose all your coins in one hand and then you have to purchase more or wait until tomorrow to get more. Update sucks. Game sucks now!!
It used to be really good
Losing large amounts of wagers on one hand im deleting this app
All About Money
Ever since i wrote a review; and still continued to play.. regardless of the amount of money i spent i have yet to win a single game!!! Really and truly a rip off especially to ppl who really love and enjoy the game of tonk! Do Better!!
New update
This new update sucks it won't allow you to pay unless you have 200,000 which makes you have to spend more money on coins just to continue the game. You also lose so much money while betting. I think i am going to uninstall this i was a fan fav or this game. Now anymore!
Hate the update!
I hate the update and I hate how high they went up on the prices. The game isn’t even fun anymore and I do not like the way it looks now.
New update sucks
I don’t like the new update will never purchase again I hope y’all go back or I’ll delete it
Money grab
How does this game have 4.5 stars when it’s clearly a scam. I don’t like that I purchase with my real money and then you are forced to play in rooms based on your balance instead of allowed to play in lower stakes rooms. Then your purchase can get taken on 1 or two hands. The game will give you a very little money daily but it doesn’t last. I won’t spend another penny on this game.
New update
I loved this app and game before the new update. It takes forever to do a game now because you removed the ability to play and create games for different amounts. You all have it set on one amount and I don’t like that at all. I spend more money than I should on this app, but this update will likely be my reason for deleting the app because it’s awful.
No way to contact support for game glitches
All of my stars have been taken and it’s like that game has frozen up. I’ve spent a lot of money in this game for it to do this and I’ve been trying to reach out through support and there is no way to contact anyone. Please assist
Trash Game
They want you to spend all your money LOL waste of time
This game needs a lot of work!
The game lags, it doesn’t respond to in game choices from the players. Definitely not worth spending any money on.
Garbage
This game is garbage . You can only play in the rooms they allow you to . And they have cheaters galore . Give a bad name to tonk .
Cheating
This game is a bunch of bull it’s set up so you don’t win highly do not recommend a waste of time and life who ever made this need they behind knock out
Updates
Every time it updates it takes my money and gives me 30,000
Ban app
This app needs to be banned
This is not how tunk is played people should not be able to hold spreads in there hands like that it’s ridiculous
This is not how tunk is played people should not be able to hold spreads in there hands like that it’s ridiculous
+ 14 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)