Review Insights · App Store
Topps Total Football®
Topps Europe Ltd · 621 ratings · ★ 4.6
4.6
★★★★★
621 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
6 negative reviews mention this · 32% of all complaints
★★★★★ "Doesn’t make any sense at all. I have never been so confused about how a game is played in my whole life. Deleted this after the tutorial because I was so clueless how to make it work. lol" - bavo73
2
"cards"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Support says I’m next in line for 5 days and counting. With the flawed release of the 2026 finest set it resulted in me losing a 35 card count card of a star player. I reached out through the support button in the app and it listed me as next in line. That was over five days ago now, and it sti…" - jvalley18
3
"gold"
4 negative reviews mention this · 21% of all complaints
★★★★★ "Support says I’m next in line for 5 days and counting. With the flawed release of the 2026 finest set it resulted in me losing a 35 card count card of a star player. I reached out through the support button in the app and it listed me as next in line. That was over five days ago now, and it sti…" - jvalley18
4
"getting"
4 negative reviews mention this · 21% of all complaints
★★★★★ "New update is very bad. New update is bad, cant open the app without crashing or lagging and getting stukc on the screen. Please fix the issue with lag between button press." - doctor2wo
5
"every"
4 negative reviews mention this · 21% of all complaints
★★★★★ "Would be fun if it didn’t lag and crash all the time.. Crashes every battle constantly losing turns and getting carded. Very frustrating" - dbrok3817
6
"support"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Support says I’m next in line for 5 days and counting. With the flawed release of the 2026 finest set it resulted in me losing a 35 card count card of a star player. I reached out through the support button in the app and it listed me as next in line. That was over five days ago now, and it sti…" - jvalley18
7
"card"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Support says I’m next in line for 5 days and counting. With the flawed release of the 2026 finest set it resulted in me losing a 35 card count card of a star player. I reached out through the support button in the app and it listed me as next in line. That was over five days ago now, and it sti…" - jvalley18
8
"player"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Support says I’m next in line for 5 days and counting. With the flawed release of the 2026 finest set it resulted in me losing a 35 card count card of a star player. I reached out through the support button in the app and it listed me as next in line. That was over five days ago now, and it sti…" - jvalley18
9
"luck"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Craziness. I decided to risk it and purchase some godly to try my luck at some packs. I use the gold to get the 5 packs and 3 packs. I got 7 different players and multiples of each, I got 8 copies of 1 player, a couple of others got 6 copies. Absolute…" - Djned2004
10
"topps"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Parallels are a scam. This app has worse odds of pulling worthwhile parallels than real boxes of cards. It’s a scam. You can spend a $100 and not hit a single printable parallel. Support is at best bored and hates their lives. Topps is destroying digital collect…" - Applesukzballz
11
"doesn"
3 negative reviews mention this · 16% of all complaints
★★★★★ "It was fun but…. New update doesn’t work as they marketed." - Mierdazn
12
"work"
3 negative reviews mention this · 16% of all complaints
★★★★★ "It was fun but…. New update doesn’t work as they marketed." - Mierdazn
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Support says I’m next in line for 5 days and counting
With the flawed release of the 2026 finest set it resulted in me losing a 35 card count card of a star player. I reached out through the support button in the app and it listed me as next in line. That was over five days ago now, and it still says the same thing.
To compound things, two days after I requested support for the last card I woke up to find my account logged out. When I logged back in it reverted to my account just a couple months after I had originally set it up, so my cards, coins and gold are gone. But I’m still next in line for service.
To compound things, two days after I requested support for the last card I woke up to find my account logged out. When I logged back in it reverted to my account just a couple months after I had originally set it up, so my cards, coins and gold are gone. But I’m still next in line for service.
Craziness
I decided to risk it and purchase some godly to try my luck at some packs. I use the gold to get the 5 packs and 3 packs. I got 7 different players and multiples of each, I got 8 copies of 1 player, a couple of others got 6 copies. Absolute con.
New update is very bad
New update is bad, cant open the app without crashing or lagging and getting stukc on the screen. Please fix the issue with lag between button press.
Parallels are a scam
This app has worse odds of pulling worthwhile parallels than real boxes of cards. It’s a scam. You can spend a $100 and not hit a single printable parallel. Support is at best bored and hates their lives. Topps is destroying digital collecting just like they’re destroying reg collecting. Do yourself a favor and don’t download it. You’ll just spend hours frustrated and your hard earned $ for junk
Doesn’t make any sense at all
I have never been so confused about how a game is played in my whole life. Deleted this after the tutorial because I was so clueless how to make it work. lol
No free items… or support
The daily free items section does not function, rather, stuck on 0:00 and unselectable. I really miss Topps Kick. Bring back KICK!
No free gold?
Why do away with the free gold every 8 hours? Not a good decision.
Nah.
Topps Kick was better. I’d rate this wannabe NBA 2K mobile 0 stars if I could.
WORST GAME EVER
so basically this is the worst game ever because it wont let you delete it and it is rigged luck in that game is not on my side
Great Concept…..Horrible Execution!!
The idea is great…use cards with various abilities/strength to beat your opponents cards. The problem is the competition aspect of the game is so lopsided that it makes it impossible to enjoy. The league system is a joke, good luck to any new players that would like to play competitive games. Unless you are willing to drop a bunch of cash to get better cards…..possibly, you will have a difficult time getting points/wins. Will likely uninstall because of this aspect alone.
Avoid this app
Just another pay to win app that crashes way too much, not enough game modes either
Doesn’t work
App just glitches out. Great concept when I was able to play the intro games but then it never lets me get past that stage. Have downloaded an deleted it three times now. Put out a working version or don’t bother
App bricked and lost everything.
Can get my $ back please?
Would be fun if it didn’t lag and crash all the time.
Crashes every battle constantly losing turns and getting carded. Very frustrating
It was fun but…
New update doesn’t work as they marketed.
This game is rigged
Don’t bother thinking you could move up the ranks. There’s bots on the opposing side that have endless attempts to add cards and you are only limited to one try per play. It’s also should be advertised as gambling since the cards on the game are bought with money. The free packs have nothing in them and the gold they provide is unrealistic to obtaining anything good. If you think 12 gold bars is enough to buy a good pack you are wrong. The packs take a year to send out I still haven’t received my order after complaining 10 times to them.
Match making is Frustrating!
I can never get matched up with anyone in my league and always end up playing someone in League 1. It’s not fun getting destroyed every match because there is no one else my skill level (or deck power) playing. Please use bots instead of sending the lambs to the slaughter! I was excited about the print card feature, and I saved up my coins to get the card I wanted. Unfortunately I had to pass on the $35 price tag.
So time wasting
The games shouldn’t restart the timer each time when a player place a new card in the field. There should be a cap for each round i total. Every game costs me more than 30 minutes now under current setup, ridiculous!
App keeps crashing and I fear i lost my cards
App when it works is fun, but constantly kicks you out. And theres glitch now that wont let you sign in and pretty much deletes your account. No matter if you’ve spent money on it. I had rare cards on there i was gonna print and now they’re gone. This is terrible and i want my money back.
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)