Review Insights · App Store
Torque OBD Lite - Car Scanner
Fantastic Software, Inc. · 379 ratings · ★ 3.2
3.2
★★★★★
379 ratings
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Top complaints - extracted from 44 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
12 negative reviews mention this · 27% of all complaints
★★★★★ "Doesn't work. Don't bother, it couldn't find my plug-in scanner. I'm out $2.99, but would much rather it had worked. Just buy an actual odbii scanner on Amazon." - JackF54
2
"free"
12 negative reviews mention this · 27% of all complaints
★★★★★ "Junk app. Can’t use unless you pay for it. So much for a “lite” app! Way too many others that are free and far better. And shame on you Apple for letting these non free apps download before letting us know it had to have a payed subscription to use i…" - proatv13
3
"scam"
10 negative reviews mention this · 23% of all complaints
★★★★★ "Scam. They get you to pay, then it won’t connect. I paid for a lifetime subscription to a scam" - cmallow
4
"version"
10 negative reviews mention this · 23% of all complaints
★★★★★ "no demo or free version. app sucks. dont waste your money." - samk622
5
"subscription"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Cancel subscription. I just bought the subscription and found out that my OBD2 scanner is not compatible with the app and I tried to cancel the subscription but it won’t let me do it." - MIzurieta27
6
"connect"
8 negative reviews mention this · 18% of all complaints
★★★★★ "Scam. They get you to pay, then it won’t connect. I paid for a lifetime subscription to a scam" - cmallow
7
"doesn"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Doesn't work. Don't bother, it couldn't find my plug-in scanner. I'm out $2.99, but would much rather it had worked. Just buy an actual odbii scanner on Amazon." - JackF54
8
"waste"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Don’t bother! Waste of $. We had this same app on our android phones. Switched to Apple and had to download it again, required payment to get it to do anything and then once I paid it still just kept me on the same screen and would not do anything even though it was…" - Bob987zyx
9
"android"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Don’t bother! Waste of $. We had this same app on our android phones. Switched to Apple and had to download it again, required payment to get it to do anything and then once I paid it still just kept me on the same screen and would not do anything even though it was…" - Bob987zyx
10
"download"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Don’t bother! Waste of $. We had this same app on our android phones. Switched to Apple and had to download it again, required payment to get it to do anything and then once I paid it still just kept me on the same screen and would not do anything even though it was…" - Bob987zyx
11
"free version"
6 negative reviews mention this · 14% of all complaints
★★★★★ "no demo or free version. app sucks. dont waste your money." - samk622
12
"doesn work"
5 negative reviews mention this · 11% of all complaints
📋 All 44 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Cancel subscription
I just bought the subscription and found out that my OBD2 scanner is not compatible with the app and I tried to cancel the subscription but it won’t let me do it.
Scam
They get you to pay, then it won’t connect. I paid for a lifetime subscription to a scam
Doesn't work
Don't bother, it couldn't find my plug-in scanner. I'm out $2.99, but would much rather it had worked. Just buy an actual odbii scanner on Amazon.
Didn’t work
Does not work with reader
Don’t bother! Waste of $
We had this same app on our android phones. Switched to Apple and had to download it again, required payment to get it to do anything and then once I paid it still just kept me on the same screen and would not do anything even though it was “connected”. Waste of $!
Junk app
Can’t use unless you pay for it. So much for a “lite” app! Way too many others that are free and far better. And shame on you Apple for letting these non free apps download before letting us know it had to have a payed subscription to use it. Click bait garbage
no demo or free version
app sucks. dont waste your money.
Does not work
This app charged me $43 and I have gotten it to hook up to my vehicle not one time. Emailed they about it and haven’t heard anything back from them.
Subscription!?!?
You can’t even use this app without buying a subscription for $3/week!!!Don’t even download unless you want to sign up for them hitting your bank account forever. Stupid.
Scam! Won't work without payment
Payment not mentioned in app description. Download the app only to see an immediate paywall. Plenty of free apps out there. Don't waste your time.
Unusable
Can’t use the free version without upgrading
Do Not Bother
The free version does absolutely nothing, it’s just a way for you to get to the subscription screen, so there’s no way to check compatibility with other products. I had bought an ELM327 for use with this app that I had previously used on an android, THIS IS NOT THAT APP! The support website is down or not functional, the contact form is broken and it doesn’t work with common widely used hardware. I had the device connected and working with another app and then would close that app to find that this app would not recognize it. Waste of time and money do not bother.
Scammers
Charge you after download and make it almost impossible to exit app. If your fingers touch the screen anywhere it charges. Was charged $47.97 and never wanted or used the app one day. It is a ripoff clickbait app. Demanding a refund.
Non functioning app
Don’t fall for this app if using an i phone, simply doesn’t work. Great app on android but worthless on IOS
Do not buy this at all
I have requested a refund on the same day I purchased it. It’s been around 2 months now and hasn’t given me my refund
Don’t work
Product doesn’t work and they still make you pay and keep your money. This is a scam. Refund my money as your product doesn’t work.
Unusable
Purchase the $39 plan. What a waste. Does not work with any of my OBD two readers. Reached out for a refund with no response.
Can’t do anything without a purchase
You can’t even see if your OBD device will connect successfully before you purchase.
No deben cobrar
Esta aplicación era gratis
Scam
Literally scam! I will sue you
There is no functionality to this app
This app is pointless. You can't do anything unless you buy the pro version. I used this app all the time on my Android phone and the free version at least let you connect to the scanner and read codes.
This is a total waste off time.
Go find another option. This isn't there one you're looking for.
This is a total waste off time.
Go find another option. This isn't there one you're looking for.
No way to use app without subscription
I’m not paying for something that I don’t know works.
Nada work nada tech support
What’s with these crooks . I tried two Dongles and tech support ignores you . Worthless it is .
Isn’t supported
I paid for the lifetime subscription I bought the scanner and plugged it in. When I tried to connect the app to the scanner it says that it isn’t supported! Why is it falsely advertised as compatible with iOS!? I tried sending an email and that didn’t work either. I’m starting to think this thing is a scam.
Terrible app
I never write these, but dropped $3 to get access to features and app is a completely underdeveloped mess. Avoid
Useless lite app
Can’t even try it before you buy. Just redirects you to buy pro version
Not free
App Store not specified not free
Won't connect even though other apps have no problem
doesn’t show any Bluetooth connections even though other apps will show Bluetooth connections and connect, but even if you pay for this one, it still does not allow you to connect so you’re paying for nothing.
fake app
terrible
SCAM!!!
Do not waste your time downloading. No try before you buy. No demo. Just a demand for money.
Scam of an app. Do not pay.
Signed up and could not get my obd2 device to connect. Tried emailing help within the app and the message would not send. Avoid and save your cash. I’m sure no refund will happen since I cannot contact them.
Not free
This used to be free, it isn’t now. I used it to test codes in my old jeep. Not anymore.
Pairing problems
Sad
Asking for membership
There is no trial not sure if this will connect with my old obd reader.
scam
on android the lite version is free and great. ios you have to pay even for the lite
Don’t Even Download
I downloaded the app, realized the Subscription and app wasn’t even the correct one, and after already paying what was supposed too be 57c a week for a yr, yall ran my card $32 and I’ve sent two emails regarding this, and now have to pay for that, with no help from Apple, no contact from these people
Useless
Useless
Useless Lite version - cannot try before paying
When there is a pro version expecting users pay for it, normal users would expect the Lite version is free to use with some restricted functionality or maybe incl free trial.
I tried and i could not figure out a way to “try” the Lite version with my OBD devices. I am not going to pay a penny for this.
I tried and i could not figure out a way to “try” the Lite version with my OBD devices. I am not going to pay a penny for this.
Scam
App doesn’t work
Scam!
Give me my 3 dollars back - subscription canceled
Fake Application
After paying the app doesn’t connect or even work.
Lite version??
Why is this app called the lite if you have to pay to use it?
Transfer purchase from android to iPhone?
I have the pro version of this app purchased through the Google play store, but I use iPhones now. Is there a way to transfer the purchase from android to iPhone?
Also, it seems like this app is like completely unusable unless you subscribe which is really odd and or confusing because it’s not the pro version and an android. You can use the light version for free and then you can also use the pro version if you pay for it. Am I missing something here?
Also, it seems like this app is like completely unusable unless you subscribe which is really odd and or confusing because it’s not the pro version and an android. You can use the light version for free and then you can also use the pro version if you pay for it. Am I missing something here?
No basic free version
This app used to be only Android a while back and when I switched to iPhone I couldn’t use it. I see the developer finally caved and made it for iOS but no free version is a let down.
Sentiment summary
54%
Positive (4-5★)
1%
Neutral (3★)
44%
Negative (1-2★)