Review Insights · App Store
TrainingPeaks: Plan Train Lift
Peaksware, LLC · 12,570 ratings · ★ 4.7
4.7
★★★★★
12,570 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"workouts"
14 negative reviews mention this · 30% of all complaints
★★★★★ "Consistently buggy. Consistently fails to pull Apple Watch workouts. Using it for a year. Still buggy. Often fails to pull TSS even though Apple Watch clearly records it. Doesn’t matter if all apps are open simultaneously, still fails to pull workouts into app…" - Rainier Training
2
"training"
12 negative reviews mention this · 26% of all complaints
★★★★★ "Free is alright; paid is not worth it.. I’ve been using Training Peaks for about two years now. It’s barely functional. Non-intuitive. Wanted to switch my workout plan around for different days within the same week so I switched to the paid plan. Ultimately, I regret it. It will …" - Clamhammer002
3
"workout"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Consistently buggy. Consistently fails to pull Apple Watch workouts. Using it for a year. Still buggy. Often fails to pull TSS even though Apple Watch clearly records it. Doesn’t matter if all apps are open simultaneously, still fails to pull workouts into app…" - Rainier Training
4
"update"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Unusable due to mandatory bulk spam. Even if you’re signed up as an annual subscriber, if you enable notifications, TP spams you with ads to purchase future years of the service into 2028 and you can’t stop or disable these ads without administratively disabling notifications …" - than 30
5
"been"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Free is alright; paid is not worth it.. I’ve been using Training Peaks for about two years now. It’s barely functional. Non-intuitive. Wanted to switch my workout plan around for different days within the same week so I switched to the paid plan. Ultimately, I regret it. It will …" - Clamhammer002
6
"peaks"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Free is alright; paid is not worth it.. I’ve been using Training Peaks for about two years now. It’s barely functional. Non-intuitive. Wanted to switch my workout plan around for different days within the same week so I switched to the paid plan. Ultimately, I regret it. It will …" - Clamhammer002
7
"training peaks"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Free is alright; paid is not worth it.. I’ve been using Training Peaks for about two years now. It’s barely functional. Non-intuitive. Wanted to switch my workout plan around for different days within the same week so I switched to the paid plan. Ultimately, I regret it. It will …" - Clamhammer002
8
"into"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Consistently buggy. Consistently fails to pull Apple Watch workouts. Using it for a year. Still buggy. Often fails to pull TSS even though Apple Watch clearly records it. Doesn’t matter if all apps are open simultaneously, still fails to pull workouts into app…" - Rainier Training
9
"coach"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Unusable due to mandatory bulk spam. Even if you’re signed up as an annual subscriber, if you enable notifications, TP spams you with ads to purchase future years of the service into 2028 and you can’t stop or disable these ads without administratively disabling notifications …" - than 30
10
"premium"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Really Hard to Use. The user experience is pretty terrible without premium. The entire home page at the moment is an ad for premium. So all I see whenever I open the app is ‘Commit to your goals by unlocking premium’. The calendar is hard to use and dates ofte…" - garrettboscoe
11
"garmin"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Really Hard to Use. The user experience is pretty terrible without premium. The entire home page at the moment is an ad for premium. So all I see whenever I open the app is ‘Commit to your goals by unlocking premium’. The calendar is hard to use and dates ofte…" - garrettboscoe
12
"every"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Unoptimized, slow, nagware. This app will interrupt you to sign up for a premium account with almost every single interaction you have with it. When you first open it, when you try to add a workout to a calendar, when you open one of the unmarked premium tabs by accid…" - Jake Gra123
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Consistently buggy
Consistently fails to pull Apple Watch workouts. Using it for a year. Still buggy. Often fails to pull TSS even though Apple Watch clearly records it. Doesn’t matter if all apps are open simultaneously, still fails to pull workouts into app 20% or the time. Also does not matter what version on both app and/or Apple Watch, consistently fails for an entire year after numerous iterations.
Really Hard to Use
The user experience is pretty terrible without premium. The entire home page at the moment is an ad for premium. So all I see whenever I open the app is ‘Commit to your goals by unlocking premium’. The calendar is hard to use and dates often aren’t able to be selected when I tap on them, I instead have to tap a nearby date and scroll until I find the desired one. You can’t create notes or add info about a specific date in advance without premium, which even the most basic calendars support for free. The oddest part about the premium functionality is that it’s making me pay to see my own data… feels wrong to pay for it when I can open garmin connect or any other fitness tracking app and see it for free.
No customer service
Training peaks premium member here. Been trying to get help in the app for weeks. Workouts won’t show up on my iPhone and vice-versa. Workouts won’t sink together. No replies. Cancelling premium membership.
Unoptimized, slow, nagware
This app will interrupt you to sign up for a premium account with almost every single interaction you have with it. When you first open it, when you try to add a workout to a calendar, when you open one of the unmarked premium tabs by accident… you have to wait for their animation to finish and then you have the option to click not now or close the premium window.
The app is painfully slow and laggy for 2026. I’m rocking 500mb symmetrical on a modern iphone and it still takes 10-15 seconds for the app to load a workout (which is just text). The only reason i use this app now is because i have a coach which adds workouts for me and they use this for the other athletes and won’t switch. As a standalone athlete, sure, there are additional metrics that can help training (premium only) but the actual insights from those metrics can be found in ANY of your other fitness apps these days.
Don’t waste your time or money, they certainly don’t value it.
The app is painfully slow and laggy for 2026. I’m rocking 500mb symmetrical on a modern iphone and it still takes 10-15 seconds for the app to load a workout (which is just text). The only reason i use this app now is because i have a coach which adds workouts for me and they use this for the other athletes and won’t switch. As a standalone athlete, sure, there are additional metrics that can help training (premium only) but the actual insights from those metrics can be found in ANY of your other fitness apps these days.
Don’t waste your time or money, they certainly don’t value it.
Horribly Slow
This app must have a memory leak or something because once it’s been open for 1 or 2 minutes it’s so slow that it takes over 20 seconds to register a single tap. I have to force close and restart it 5 or 6 times just to finish writing a note about a workout for my coach.
Slow/freezing
This app has become terrible to use for strength workouts. Trying to enter weight and reps the UI gets frozen.
Garmin
It no longer syncs with Garmin devices. Seeing as this is the top of the line device on the market, seems weird the app would stop working with it and nobody would do anything about it. And don’t even try troubleshooting the problem, they have no idea what you are even talking about. Seems like a poor business decision but to each their own.
No problems until 12/15 update
Training Peaks and Garmin are not communicating anymore.
Just not a good app
Workout uploads never work (yes I keep the app open in the foreground) they’ve recently update the UI but the UX is still trash. Just because it’s the original doesn’t mean you should keep using it. Glad to have canceled my premium subscription
Charged for services that should’ve been free
I joined a cycling coaching club…part of joining that club was getting a free TrainingPeaks premium account. Also part of the club was to do a MAP test which was part of the training peaks subscription, but I was charged $106 for the one test which should have been free. Neither the cycling club or training peaks has rectified this situation.
It’s been a useless UX for over a decade and it’s only getting worse
Good luck finding your FTP. It’s lost somewhere in one of the settings, probably. After a ramp test, the app detects a new FTP but the next time in TPV that FTP isn’t taken into account. Support is very nice. They will explain to you where to change the one minute setting five levels down that fixes this issue. So, if you don’t mind reading tons of documentation and speaking with support so that your issue gets solved within 48h.
Me, I’m giving up. After some 12 years, I’ll let my premium account lapse and switch elsewhere. Enough paying rent for these techbros.
Me, I’m giving up. After some 12 years, I’ll let my premium account lapse and switch elsewhere. Enough paying rent for these techbros.
Better options out there
Won’t pre load workouts. The metric system is definitely flawed for triathletes. I paid for the premium version and the library options for workouts are very minimal.
Used to work well, now it doesn’t
Latest update broke my connections to other cycling apps.
Pulling my hair out!!
Not worth the headache! Here are the positives. It links up with other apps like zwift. And Garmin. Here are the negatives. Just to get your threshold and heart rate zones set up, you have to watch videos, log into different websites transfer data back-and-forth. It’s a nightmare and Customer Service is awful. They don’t take phone calls at all. You deal with AI through an email. Do you know how frustrating that is? Lol. I just spent $100 for a training program. It’s been a week and I’m not even sure if I have it set up correctly. Save yourself the headache. Now I have to spend an hour trying to figure out how to cancel this plan. Lol.
It’s gotten so much worse.
Doesn’t have all the functionality of the webpage but TrainingPeaks force redirects you to the app on mobile. And now there’s an error in the new version if you try to log into the app. Have deleted from my phone.
Outdated
Your instructions are very hard to stop renewal the apps are to busy making it very difficult to find anything. I have emailed multiple times only to get no response back. I can’t whole Hadley endorse the site. Whats really interesting is you make it real easy to delete the account. Poor business model.
Useless to Apple Watch
It does not connect to Apple Watch
New App stinks
New app makes me log in again every time I use it. Switching to Garmin exclusively. Hope developers realize when there are two apps that do much the same thing once you make one inconvenient people will drop you.
Good app but imports from Apple Watch not consistent
When I run sometimes the app will ingest my workout and sometimes it does but doesn’t import it properly..
Edit September 2025 - every freaking time is doesn’t import correctly. It’s like it imports right when I finish the workout but my phone hasn’t processed it. It’s ridiculous. Engineers can’t be this stupid. Where is the integration test???
Edit September 2025 - every freaking time is doesn’t import correctly. It’s like it imports right when I finish the workout but my phone hasn’t processed it. It’s ridiculous. Engineers can’t be this stupid. Where is the integration test???
App Not Coach Friendly
I am a coach and I am being forced to use the mobile app when programming on my iPad. The problem is, there is NO way to program on the mobile app. Let me access the web page on my IPad.
Update removed free features
Greedy
hate the smiley face required entry
fire your product manager as that annoying required stuart smally “how did you feel on the ride” is the mosy zero value add feature i have ever seen in an app…ADD is is very slow to load the screen and i have a new iphone 16…👎🏻
Terrible UI, no way to not use app on phone
Losing my mind because I can’t long into the internet portal from my phone. Keeps pushing me to the app with no way to stop that. Just trying to cancel my membership. Very predatory in nature, requires desktop to cancel membership.
Hard to use
Not user friendly. Very difficult to use. Glitches. Not worth price at all.
Push notification ads
Loved this app, use it a ton for my training with my coach, but they just sent me a push notification ad for a different app. Not cool.
Can’t find heart rate drift test
Only signed up to use the app to do heart rate drift test, and now can’t find it. Maybe they discontinued it.
Auth issue
No longer able to log in, receiving error message that my login info is wrong. Using same credentials as desktops which works.
Terrible experience
I try to add shoes or bike equipment and it tells me to do this on the Website. I go to the website and it forces me back into the app. This is a terrible, negative experience and I weep for your product management abilities. This should never happen.
Cumbersome and unintuitive
My title says it all. Just the basics as updating your weight is not readily obvious. I go to the website on my phone to try to update it there but their website won't allow me to login and forces me to use the app instead which as I've previously stated is the most unintuitive design language I've seen. No attention was spent to the user experience.
Can’t read workouts
Fix the issue on iOS where the div for the workout plan is wider than the screen which makes it impossible to read. How has nobody noticed this yet?
Got issues from Android to IOS
Required login every time open the app on Android. Now I’m using an iPhone, Always bad request and can’t open the app. Luckily my subscription ended last month and I stopped auto renew.
Unusable due to mandatory bulk spam
Even if you’re signed up as an annual subscriber, if you enable notifications, TP spams you with ads to purchase future years of the service into 2028 and you can’t stop or disable these ads without administratively disabling notifications in iOS. I’m writing this review as a fully paid annual subscriber having gotten spammed 7 times in five days. Turning off notifications means you don’t get notifications when your coach messages you, one of the primary purposes of the platform. I just gave my coach my email and we agreed to mostly ignore TP except for data. Filed a support request and got no relief from spam. If you decide to sign up know what you’re getting into.
Update from developer response - yes, you can adjust your notification settings, and even with all spam turned off, the stream of spam from this app is constant and unrelenting. I just got hijacked by an in-app popup today to some TP virtual web page. It’s truly awful and getting worse not better. And you can’t turn it off.
Update from developer response - yes, you can adjust your notification settings, and even with all spam turned off, the stream of spam from this app is constant and unrelenting. I just got hijacked by an in-app popup today to some TP virtual web page. It’s truly awful and getting worse not better. And you can’t turn it off.
Free is alright; paid is not worth it.
I’ve been using Training Peaks for about two years now. It’s barely functional. Non-intuitive. Wanted to switch my workout plan around for different days within the same week so I switched to the paid plan. Ultimately, I regret it. It will allow you to work ahead in the week, but only if you execute the workout on rest day. If there is a different planned workout on the day you swap, it will show you as having missed one of the two workouts, even if you eventually accomplish both. I’m literally only staying on it because it’s what my trainer uses to plan my workouts.
Missing functionality
App (including Training Peaks Virtual) seems to have significant technical debt and lack of functionality like pairing with Strava and Garmin. App works well to receive workouts from my coach.
Horrible performance
The app has become unusable due to performance issues. Workouts barely load. Navigation freezes the app. Videos take a long time to play and can’t be rotated without breaking the app layout and loosing the state of the video.
A paper notebook is now better.
A paper notebook is now better.
No ability to edit structured workouts
I’ve been a TP user for years and a fan of the service generally. That there is no ability to edit a structured workout on a mobile device is a big disappointment.
Underwhelming
Ok I have it to use training peaks virtual. But what’s with the scheduling gimmick? I want an easier way to load routes and select from a route library shared from my team. What this app offers is not clear to me.
Okay - videos hardcoded for phone resolutions, not iPad? Still a year later
Basic functionality is fine. Videos, though, appear be positioned and sized for phones, so on iPad are almost unusable - for example, height of video on iPad is about 1/4 of actual video so badly cut off.
Update: A year later (2026) and iPad videos are still unusable. On my newer iPad Pro the videos are now playing off the screen. Training Peaks never responded to my bug reports. And recorded strength training still can’t be paired with planned strength training….
Update: A year later (2026) and iPad videos are still unusable. On my newer iPad Pro the videos are now playing off the screen. Training Peaks never responded to my bug reports. And recorded strength training still can’t be paired with planned strength training….
Clunky UI
UI is clunky and requires a learning curve that is unnecessarily steep. Also this app cannot coexist with other workout apps nor are transfers to Apple Watch smooth. There’s also no flexibility at all…they expect users to use this as their single source of truth for workouts. I’m in a group training for a marathon but not always follow every run as planed. On 1/1 I did a an easy run and today on 1/2 I wanted to do the run my coach originally scheduled for 1/1, but the app won’t allow me to do that. Furthermore, it’s actually considering yesterday’s run as the run scheduled by my coach although I did something completely different. No sense at all. I can’t even redo the run nor can I transfer it to my Apple Watch as the app believes it’s already been completed. I’m deleting this app after the marathon.
Poor Reliability
I’m about 2/3rds of the way through an ultra running plan. Constantly the plan has a scheduled run, I complete that run (I use Garmin) and Training Peaks logs that run as un planned. I try to pair the workout the way the instructions say and EVERY TIME there is nothing listed for me to pair it to. This is very frustrating.
This app is not worth paying for if all of the metrics are skewed.
Workouts listed as optional, if not completed, get logged as red as missed workouts in Compliance.
This app is not worth paying for if all of the metrics are skewed.
Workouts listed as optional, if not completed, get logged as red as missed workouts in Compliance.
Great service, Terrible app
Love TP, but the app is really bad. From the design to the experience, the performance, the loading times… everything is so poor, which is frustrating because this could be an industry leading app given how good TP is. So much wasted potential.
Fix the app!
I get logged out every time I close the app since the latest update.
App is so buggy
Especially around pairing workouts and importing from Apple Watch.
Charts are a mess
It’s really hard to image how they arrived at the chart selections for this app. The company continues to exist through a kind of monopoly on mostly non technical coaches who assign work through this tool. Use intervals.icu and move on from this rubbish product if you can
Good data fair app. Not worth the price
I was comparing this in Strava using both Strava has 10 times better matrix and A much easier to use UI
Can’t change or move workouts around in APP
Why can’t I change workouts around in my app? Seems crazy in 2025. There’s no way to modify or move workouts from certain days to others.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)