Review Insights · App Store
Translator GO: AI Translate
MATdev · 19,612 ratings · ★ 4.4
4.4
★★★★★
19,612 ratings
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Top complaints - extracted from 79 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
19 negative reviews mention this · 24% of all complaints
★★★★★ "Worthless. Took on vacation, half the time it didn’t work and the other half it would not translate. Spent the whole vacation with a worthless apps. Even paid for it and still didn’t work." - Wishing for more
2
"translate"
17 negative reviews mention this · 22% of all complaints
★★★★★ "Worthless. Took on vacation, half the time it didn’t work and the other half it would not translate. Spent the whole vacation with a worthless apps. Even paid for it and still didn’t work." - Wishing for more
3
"translation"
14 negative reviews mention this · 18% of all complaints
★★★★★ "This product is worthless - do not buy!!!. This was a good product before the upgrade, now it’s worthless. The camera function doesn’t open, & translation is incredibly slow. The company of course blamed me, & will not refund my balance after cancellation. Apple has a free translato…" - The app is junk!
4
"free"
14 negative reviews mention this · 18% of all complaints
★★★★★ "This product is worthless - do not buy!!!. This was a good product before the upgrade, now it’s worthless. The camera function doesn’t open, & translation is incredibly slow. The company of course blamed me, & will not refund my balance after cancellation. Apple has a free translato…" - The app is junk!
5
"doesn"
13 negative reviews mention this · 16% of all complaints
★★★★★ "This product is worthless - do not buy!!!. This was a good product before the upgrade, now it’s worthless. The camera function doesn’t open, & translation is incredibly slow. The company of course blamed me, & will not refund my balance after cancellation. Apple has a free translato…" - The app is junk!
6
"works"
9 negative reviews mention this · 11% of all complaints
★★★★★ "This product is worthless - do not buy!!!. This was a good product before the upgrade, now it’s worthless. The camera function doesn’t open, & translation is incredibly slow. The company of course blamed me, & will not refund my balance after cancellation. Apple has a free translato…" - The app is junk!
7
"subscription"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Not free. Everything is free to download but this will bombard you with an ad to buy their subscription after every click. Very misleading and not free." - Tommmmimom
8
"language"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Detective what?. I tried to detect the language spoken and it actually detected some words but didn’t tell me what language was spoken" - Radio44
📋 All 79 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Worthless
Took on vacation, half the time it didn’t work and the other half it would not translate. Spent the whole vacation with a worthless apps. Even paid for it and still didn’t work.
This product is worthless - do not buy!!!
This was a good product before the upgrade, now it’s worthless. The camera function doesn’t open, & translation is incredibly slow. The company of course blamed me, & will not refund my balance after cancellation. Apple has a free translator that works better than this worthless app.
Detective what?
I tried to detect the language spoken and it actually detected some words but didn’t tell me what language was spoken
Don’t buy
This is terrible. It does not work even a little.
You said it's free but it's not
You charge to use the app from the beginning. False advertising.
Old app worked better!
I have an iPhone 17, & I’ve been using this app for months.
The new upgrade is junk. It’s slow & unresponsive. Translations take 2-3 times longer than before. The app needs to be completely closed & reopened 3-4 times before the camera function works.
Whoever approaches version for release should be fired!
The new upgrade is junk. It’s slow & unresponsive. Translations take 2-3 times longer than before. The app needs to be completely closed & reopened 3-4 times before the camera function works.
Whoever approaches version for release should be fired!
Not free
Everything is free to download but this will bombard you with an ad to buy their subscription after every click. Very misleading and not free.
False Conversation Feature
This app does not function as advertised. There isn't a conversation mode where it listens to your surroundings and translate for you in real time.
If it does have this feature, then it doesn't work.
Google Translate has this feature. Though sometimes glitchy, I will stick to that.
If it does have this feature, then it doesn't work.
Google Translate has this feature. Though sometimes glitchy, I will stick to that.
Horrible app
This app is horrible to use. I’ve tried the maker and no response. I can’t the zoom work. Very poor customer service. they wanted me to send screenshots of what was wrong, and I tried and I’ve never heard anything from them
Does not recognize the language
It does not recognize the language automatically. You have to pick what which language to translate from and to.
Misleading title
Was looking for a live translator similar to the feature in the AirPods and this app wasn’t very good. I paid $1 for the week trial service and was disappointed.
Garbage
I was hopeful this app would be put to good use while in Switzerland. I take a picture of a menu or sign to translate to English and it just posts the same text with no translation
Weak
I just purchased it for one week to try it out, and I’ll continue to try, but my very first few efforts have been pretty abysmal. There is a lag of one or two seconds before translation, and when using speech to speech, the voice is completely artificial, and again there’s a lag. Google Translate works just as well and possibly better, based on my initial use of Translator GO, and Google translate it’s free.
False advertising! Don’t buy it!!
It doesn’t work real time as the Facebook video suggests. You have to take a picture and want 10 to 15 seconds to get a translation. I paid for the yearly subscription and feel I was totally ripped off!!
No funciona correctamente
Se traba en cada rato al momento de usarlo
Not as advertised
So far I have to take a shot of the object to have it translate it does not do real time translation of what you are looks at as the ad suggests and demonstrates. I can do that just as easy using chat gbt. Good luck
Update broke the app
Recent update ruined the app completely!
Not good
I got this app because someone recommended it. I can barely use it. It’s Very slow to load, both when opening app and while using. Sitting at restaurant in Ecuador my friend pulled up google translate twice as fast at every turn! Similar phone and same TMobile carrier.
Don’t waste your money.
Don’t waste your money.
Pictures not translating
I got this because of the photo translating and it's not working at all. Very disappointing. Canceling now
Booooo
I had this on my Iphone 8 and a popup said get a “new & better” version, so I trashed the old (and totally free) app for the new $$$$ one - WTF!!! … NO WAY am I paying $36/yr to have something i have for free on my other phone!!! Lesson learned …wankers!!! 555
False advertising
Ad said free so I downloaded this app. It’s not free
App not working for me
App has not translated one word for me yet after trying to use for 24hours
Could not get it hooked up
When a Spanish speaker talked in Spanish my AirPods did not pick it w.
Does not translate onscreen as shown
👎
Voice translator bummer-charged incorrectly. FRAUDULENT
Not all languages are available to translate when using the mic. No Laos available for live translation. Huge bummer!! Wasted $10 bucks. The ad said .49 cents for a week trial but still charged me 9.99. FRAUDULENT
Scam
This app is a scam and has been charging me weekly $9.99 for 8 weeks without my knowledge and I haven’t even used it. All because I clicked on it. They won’t refund either. Be careful.
BEWARE!
I saw an ad on FB to try for $3 a week. I downloaded app and they charged me $35.99 for the year! I emailed them right away and they basically said they have nothing to do with it and would have to contact the App Store. I tried contacting them and had no luck! I wanted to try it on my vacation and didn’t need it for the year!
Google camera it’s free
This app it’s advertising as free and on the end wants you to subscribe for something what it’s free with google camera eye
Annoying
Implies free use but you will immediately get bombed with fee structure and payment option popup windows - super obnoxious.
I instantly deleted this app.
I instantly deleted this app.
Useless app
Download was a waste of time, you can’t actually do anything without subscribing for a weekly or monthly fee
👎🏼
Not what it cracked
Up to be
Up to be
Doesn’t recognize the language
Paid to try the app. No free subscription. I tried it on a video and it says it doesn’t recognize the language. Did not like it at all
Not AI
Not all languages are available in voice what’s the point
A few photos taken each time a different translation
Disappointed the title says it all
BS added cost
So buy $200 headphones just to be charged monthly to use the translation feature is really some bs. Apple won’t care about losing a customer but I’m fed up with them.
Camera fail
Can’t seem to change it into English!
Not yet
Works NOTHING like the demo.
Disappointed
Doesn’t have the language I need to speak
Misleading Ads
I’m currently in Japan. The ads make you think you can scan and translate in real time, but you have to take a picture first. The real-time audio translation doesn’t work - it presents an error. I fell for misleading ads. I hope to save others!
Unable to cancel
I have attempted to cancel this trial several times. The app sends an email on your behalf-but the email doesn’t go through.
Don’t recommend
I made the mistake of selecting the year subscription, then found that the translation was really poor. If you do want to subscribe, try it out first.
Cumbersome
Not easy
Doesn’t work.
I bought some supplements in Europe& tried to see what are the ingredients, it failed to translate. Only said “take it once a day “. May be it could only be used on simple daily language. No site you can stop the charges. No customer service. Don’t subscribe it.
Picture mode faulty
Went to Japan in hopes this app would help to read menus and such, it didn’t work at all! Very disappointing.
Not Free
Say there’s a fee up front so you can decide if you just want to keep on scrolling by.
What a joke
Have to scream to the mic in order to pick up the speech
Not very effective
I’ve been in Japan and have tried using this app in a variety of places. When it comes to taking a picture of menus and signs, all I get is that there’s an error and nothing ever works. Unfortunately I paid for a subscription thinking it would be good after seeing the reviews (my mistake) and now I regret it. I should’ve just used something else :( This app has worked maybe twice total. I’ve thought perhaps it was the internet connection, but even with full service it just doesn’t seem to work. Another tourist watched me struggle for a few minutes before pulling out his phone and just using the google one or something, which is what I’m going to get after this review.
I’m not sure about other languages, but if you’re wanting to use it for Japanese then you’re definitely better off elsewhere.
Not only that, the customer service isn’t all that great. I did ask to cancel the subscription nearly a week ago and have heard nothing back, not even a confirmation that the email was received or that the subscription was successfully cancelled.
I do apologize for being harsh, but I would like to save other people the same inconvenience that comes with using this app (at least if you intended to use it in Japan)
I’m not sure about other languages, but if you’re wanting to use it for Japanese then you’re definitely better off elsewhere.
Not only that, the customer service isn’t all that great. I did ask to cancel the subscription nearly a week ago and have heard nothing back, not even a confirmation that the email was received or that the subscription was successfully cancelled.
I do apologize for being harsh, but I would like to save other people the same inconvenience that comes with using this app (at least if you intended to use it in Japan)
InGreeceNow
I’m in Greece currently, and I don’t know about anyone else, but I’ve tried several ways of translating Greek to English. Nothing works. I’ve canceled my subscription and moving on to something else.
Trash
Charged double what it said and won’t even work
subscription
I’m not paying for another subscription this is getting out of hand
+ 29 more in the clipboard copy
Sentiment summary
85%
Positive (4-5★)
3%
Neutral (3★)
12%
Negative (1-2★)