Review Insights · App Store
Treasure Party: Puzzle Fun!
PlayQ Inc · 21,218 ratings · ★ 4.8
4.8
★★★★★
21,218 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
15 negative reviews mention this · 71% of all complaints
★★★★★ "App crashes and loses my streaks. It keeps crashing right in the middle of my streaks. I’ve lost a bunch of Golden Compasses to the game crashing in the middle of levels! Just today, I was 8/10 in a Card Streak and then the game crashed! I lost both my card streak and my G…" - Floppy3433
2
"levels"
5 negative reviews mention this · 24% of all complaints
★★★★★ "App crashes and loses my streaks. It keeps crashing right in the middle of my streaks. I’ve lost a bunch of Golden Compasses to the game crashing in the middle of levels! Just today, I was 8/10 in a Card Streak and then the game crashed! I lost both my card streak and my G…" - Floppy3433
3
"stuck"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Glitchy. I have no idea what your coders did, but I'm stuck on a screen that would've won. And there have been other glitches as well." - Toodle's has left the building
4
"lost"
4 negative reviews mention this · 19% of all complaints
★★★★★ "App crashes and loses my streaks. It keeps crashing right in the middle of my streaks. I’ve lost a bunch of Golden Compasses to the game crashing in the middle of levels! Just today, I was 8/10 in a Card Streak and then the game crashed! I lost both my card streak and my G…" - Floppy3433
5
"play"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Meh. It’s an addicting game but not really a fun game. I understand they want you to spend real money to play but they don’t give you enough moves or coin and you will end up spending hours on one level." - Spede1
6
"level"
4 negative reviews mention this · 19% of all complaints
★★★★★ "App crashes and loses my streaks. It keeps crashing right in the middle of my streaks. I’ve lost a bunch of Golden Compasses to the game crashing in the middle of levels! Just today, I was 8/10 in a Card Streak and then the game crashed! I lost both my card streak and my G…" - Floppy3433
7
"support"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Fun game no support. The game itself is fun but it has some issues that have caused me to lose money and prizes due to glitches. There is no customer support for this game. They do not answer message requests or fix their mistakes. Would be a lot higher review …" - Andoland76
8
"loading"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Loading issues. I would’ve given this game a 5 star but I have gotten pretty far into the game and now it won’t load." - nc_mommy
9
"update"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Latest update prevents game from loading. Still no response from developer and apparently from reading other reviews you will never get one so this game will get deleted. I updated to the latest update and the game stopped loading, was stuck on the title screen. If a game doesn’t h…" - Frndofgrvr
10
"screen"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Glitchy. I have no idea what your coders did, but I'm stuck on a screen that would've won. And there have been other glitches as well." - Toodle's has left the building
11
"money"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Meh. It’s an addicting game but not really a fun game. I understand they want you to spend real money to play but they don’t give you enough moves or coin and you will end up spending hours on one level." - Spede1
12
"rewards"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Dice & rewards. The game will be more interesting if you wasn’t giving one dice for every game we play the rewards are to easy to receive, it should be challenging not given away and as we progress in the levels like 1 dice until we pass the 100th 2 dice f…" - CHERRYPOT42
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Glitchy
I have no idea what your coders did, but I'm stuck on a screen that would've won. And there have been other glitches as well.
App crashes and loses my streaks
It keeps crashing right in the middle of my streaks. I’ve lost a bunch of Golden Compasses to the game crashing in the middle of levels!
Just today, I was 8/10 in a Card Streak and then the game crashed! I lost both my card streak and my Golden Compass. So I wasted boosters trying to keep my card streak and get the Wild Card! If the app didn’t crash, I would’ve finished my streak!
FIX THIS!!!
Just today, I was 8/10 in a Card Streak and then the game crashed! I lost both my card streak and my Golden Compass. So I wasted boosters trying to keep my card streak and get the Wild Card! If the app didn’t crash, I would’ve finished my streak!
FIX THIS!!!
False Advertising
The game is not like the ad. I am on level 968 and I have not seen any puzzles like the one shown in the ad. Very misleading.
Dice & rewards
The game will be more interesting if you wasn’t giving one dice for every game we play the rewards are to easy to receive, it should be challenging not given away and as we progress in the levels like 1 dice until we pass the 100th 2 dice for the 200th board and so on, switch it up look at Royal Match this is the only puzzle game i play and is willing to pay top dollar play because it’s challenging and fun
Not a good game
A kids game difference
Fun game no support
The game itself is fun but it has some issues that have caused me to lose money and prizes due to glitches. There is no customer support for this game. They do not answer message requests or fix their mistakes. Would be a lot higher review if they cared about their users.
Lost game
I was well over level 100 when the game froze. I closed it and reopened it and it opened as if I’d never played before! Have messaged support.
Loading issues
I would’ve given this game a 5 star but I have gotten pretty far into the game and now it won’t load.
Game was good until it wasn’t
All was going well then I lost all progress, 511 levels up in smoke
Stopped
Was great till it gets stuck on the loading page.
Latest update prevents game from loading
Still no response from developer and apparently from reading other reviews you will never get one so this game will get deleted. I updated to the latest update and the game stopped loading, was stuck on the title screen. If a game doesn’t have support and they can’t be bothered to troubleshoot their latest update what is the point?
Check your account u will be charged 3x
Regardless of how much you invest, the system may freeze, leaving you locked out and forcing you to start from scratch. This is a frustrating cycle you want to avoid!
Secretly pay to play
If you must use a power up or 10 to get though a low level it’s pay to play . Bait and switch stay way . Disappointed
Frozen on loading screen
Game won't open after the update :( stuck on the loading screen
Not a great update
I found this game fun and addicting. This latest update though… not a good one. You changed too many things and I don’t think for the good. There used to be unlimited regions and now you put us in somewhere to wait for a new region. This is not encouraging to continue playing and complete levels. You might want to rethink things. With this change I don’t think this will be a daily game for me after completing my region. How boring to have to wait a week in some in between region. No chances at perks or card blast (or whatever it’s called). Seriously considering deleting this after I run out of whatever coins and such I’ve built up.
Beware
It was fun until the game started to freeze. Then I don’t know what happened but I had to start from the beginning again and all the money spent was lost. It’s a fun game, but not when you loose money. Then I tried to go to support and there’s no place to write down problems. It says to drop them a line at an address in California.
Meh
It’s an addicting game but not really a fun game. I understand they want you to spend real money to play but they don’t give you enough moves or coin and you will end up spending hours on one level.
Deceiving add
Average user interface but what drew me to this was the add and there is nothing like it in game play. I don’t like liars
Stingy
The game isn’t bad overall but they are stingy with the coin rewards and some levels are ridiculously difficult. There is no way some of these levels are random.
The worst part of the game is there is ZERO SUPPORRT. There is never any response when a problem is reported.
The worst part of the game is there is ZERO SUPPORRT. There is never any response when a problem is reported.
Mini games
There should be a mode for just mini games but no rewards.
Terrible update
Worst update yet. Half the time the app won’t open, and when it does everything freezes, plus my phone started getting hot fast.
Sentiment summary
96%
Positive (4-5★)
3%
Neutral (3★)
1%
Negative (1-2★)