Review Insights · App Store
Turn-Up
Dately · 2,476 ratings · ★ 3.8
3.8
★★★★★
2,476 ratings
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Top complaints - extracted from 48 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"people"
16 negative reviews mention this · 33% of all complaints
★★★★★ "Had potential but a dead platform now. Had been a user for 3+ years, only had two successful matches in person. Avoided other dating apps with the hopes this app would let me connect with music minded people but the app never improved or got acclaim. The pool of users never grew…" - gor.manoukian
2
"profile"
12 negative reviews mention this · 25% of all complaints
★★★★★ "let me leave. just logged in to delete my profile since i forgot it was there and now i have to wait up to 24 hours for them to “manually check my profile” let me go" - fardmonster
3
"bots"
9 negative reviews mention this · 19% of all complaints
★★★★★ "Good idea bad app. It is good in theory to have a dating app that is based off of music, but there is too many bots on here. Online dating is terrible and this app is included." - get off my wifii
4
"been"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Had potential but a dead platform now. Had been a user for 3+ years, only had two successful matches in person. Avoided other dating apps with the hopes this app would let me connect with music minded people but the app never improved or got acclaim. The pool of users never grew…" - gor.manoukian
5
"liked"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Pay to View. I feel like this app you definitely don’t receive a lot of perks definitely if you are broke. I had people liking me but can’t even communicate or do anything. The app is very unique and thoughtfully created but please let people see who At…" - yeueuduxud
6
"money"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Cool in theory but bad execution. I saw some cool people on here that I would have liked to chat with… but thats all you can do without a subscription. See others. You cannot see who liked your profile so you can connect with them, you get no messages because everyone is on…" - Afterrdusk
7
"nothing"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Pay 2 Win. Either the app is completely dead or I need to pay to get matches, lame. Spent a week in a row swiping right on everyone and nothing happened." - MisterMedicaid
8
"dating"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Good idea bad app. It is good in theory to have a dating app that is based off of music, but there is too many bots on here. Online dating is terrible and this app is included." - get off my wifii
9
"other"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Had potential but a dead platform now. Had been a user for 3+ years, only had two successful matches in person. Avoided other dating apps with the hopes this app would let me connect with music minded people but the app never improved or got acclaim. The pool of users never grew…" - gor.manoukian
10
"someone"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Worst app. This is the absolute worst app for meeting people ever. Hardly anyone tells anything about themselves. Not even the 30 y.o. crackhead women who look like they have been to hell back have anything to say. I tried for free and met someone onc…" - Draft dodger47
11
"waste"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Waste of time. Waste of time cuz I would always get ghosted or just bots" - Imjustagardener
12
"account"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Had potential but a dead platform now. Had been a user for 3+ years, only had two successful matches in person. Avoided other dating apps with the hopes this app would let me connect with music minded people but the app never improved or got acclaim. The pool of users never grew…" - gor.manoukian
📋 All 48 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
let me leave
just logged in to delete my profile since i forgot it was there and now i have to wait up to 24 hours for them to “manually check my profile” let me go
Pay 2 Win
Either the app is completely dead or I need to pay to get matches, lame. Spent a week in a row swiping right on everyone and nothing happened.
Good idea bad app
It is good in theory to have a dating app that is based off of music, but there is too many bots on here. Online dating is terrible and this app is included.
Had potential but a dead platform now
Had been a user for 3+ years, only had two successful matches in person. Avoided other dating apps with the hopes this app would let me connect with music minded people but the app never improved or got acclaim. The pool of users never grew exponentially in size. Lots of bot accounts and charging $15+/m is a wild choice. In comparison 1 day on Bumble yielded what this app did in 3 years. App never caught on in popularity.
👎
only ever encountered transphobes or just straight up chasers on here. Not an inclusive space for lgbtq+ people despite it being marketed as an “alternative” dating app. its more punk to be queer than it is to performatively flaunt your music taste anyways.
Worst app
This is the absolute worst app for meeting people ever. Hardly anyone tells anything about themselves. Not even the 30 y.o. crackhead women who look like they have been to hell back have anything to say. I tried for free and met someone once, gave it up for a while and tried paying….no good.
Cant log in cant contact support
App is glitched at log in for weeks now not sure how to get help
Verifying profile
App has been stuck on verifying profile out of nowhere for two months now.
Old Profiles Not in Use
There are loads of profiles I've seen on here that are years old and not active. There needs to be a function that pauses profiles after inactivity
Waste of time
Waste of time cuz I would always get ghosted or just bots
Help
The app has been stuck on verifying my profile and there’s no way to have support help it go away
Things used to be better.
There was a time in the beginning where you could see who liked your account. And you would be able to connect with people very easily. Now you have to pay for every goddamn thing and no one even gets to talk to each other now
Cool in theory but bad execution
I saw some cool people on here that I would have liked to chat with… but thats all you can do without a subscription. See others. You cannot see who liked your profile so you can connect with them, you get no messages because everyone is only allowed 2 messages, who even knows if you can receive messages without premium, you are only allowed to message 2 people at a time.
How exactly do you expect people to meet on this app exactly? EVERYTHING about meeting them is locked behind a paywall. I get some features being locked behind a paywall, you have to make money somehow. But this is RIDICULOUS. There are so many extra features that you could add so premium would be worth it without ruining the entire concept of the app. You cannot meet anyone on this app. It’s a complete waste of time. You spend the entire time looking at others profiles who do have similar music taste (I do love the concept because music connects) and you can like as many as you want. But thats as far as it goes. You cannot make any real connections on this app without pay in an absurd amount for what should be BASIC FUNCTIONS.
Oh and did I mention the premium isnt even a price that’s reasonable that I might be willing to pay for, it’s around 11.99 a WEEK just for the platinum version. Diamond version? 16.99 a week. This is insane pricing. 19.99 a month for platinum 27.99 a month for diamond??? There is not a singular subscription for any streaming service that even comes close to that amount. The prices are just ridiculous, almost no one can afford to pay that.
You need to make some major changes to this app if you want to find any success in it. Currently, it’s completely unusable.
How exactly do you expect people to meet on this app exactly? EVERYTHING about meeting them is locked behind a paywall. I get some features being locked behind a paywall, you have to make money somehow. But this is RIDICULOUS. There are so many extra features that you could add so premium would be worth it without ruining the entire concept of the app. You cannot meet anyone on this app. It’s a complete waste of time. You spend the entire time looking at others profiles who do have similar music taste (I do love the concept because music connects) and you can like as many as you want. But thats as far as it goes. You cannot make any real connections on this app without pay in an absurd amount for what should be BASIC FUNCTIONS.
Oh and did I mention the premium isnt even a price that’s reasonable that I might be willing to pay for, it’s around 11.99 a WEEK just for the platinum version. Diamond version? 16.99 a week. This is insane pricing. 19.99 a month for platinum 27.99 a month for diamond??? There is not a singular subscription for any streaming service that even comes close to that amount. The prices are just ridiculous, almost no one can afford to pay that.
You need to make some major changes to this app if you want to find any success in it. Currently, it’s completely unusable.
Security issue
Beware, this app has a security issue. I created an account with my Gmail, and I got a security warning from Google that someone tried to log into my account right after
You have to pay to see who liked you
It’s honestly stupid that you have to pay money in order to see who liked you. It’s ridiculous!
Needs some work
Wouldn’t let me access matches or even find profiles to swipe. I gave my location- and it wouldn’t take me off the “it only asks for your location once” screen. Also won’t let me switch to friends mode
likes
2 people liked and i can’t see their profile message or like back i can’t interact with anyone on there
Pointless unless you want to spend money
You can't actually see who liked your profile unless you pay for it, so it effectively makes it useless. If I could actually try the app and enjoy it then maybe I would consider a subscription for some other benefits that are extra, not ones that are necessary for the app's function
Verifying my Profile for the past 6months.
You’ve been verifying my profile for months and nothing has been done. A process that’s suppose to take 24hrs.
Pay wall
I can’t accept any likes or requests from anyone because the pay wall keeps popping up
Underaged Issue (no age verification)
Needs an age verification badly. Several times after doing digging they were posing as adults and were actually minors. Do not recommend.
Scam
Do not download this junk, I’ve been using it for a year. I have 40 likes and every time i open the app it says I have no more people to swipe on. I understand the APP Devs need to make money but HOLY gate keeping!
Expensive and limited
I set up my profile, but it wasn’t clear that I would be blocked from having any interactions if I don’t pay for a premium membership. I was trying to consider whether or not pay for a membership, and especially for how long. It seems like most of the people were pretty far away, so I wasn’t sure if it would be worth it. I decided to go ahead, but now the price has at least doubled if not more. Way too expensive for the limited selection available. There wasn’t enough time to try this out and consider whether to join.
Horrible app
Guys don’t waste your time and money here, there are many bots and fake profiles
Unable to us
Created an account and logged me out within a day, did not provide me with access to reset my password. Later wanting to create a new profile and won’t allow me to no matter how many times I have tried to delete and download the app. I was looking forward to making friends to go to concerts and festivals with.
T4t here
There’s no option for transmen and transwomen, I dont wanna see cis men.
A Disservice To Honest People
Turn-Up (Dately) like many other dating apps allegedly create women bait profiles to lure men into purchasing a subscription (again allegedly).
It shouldn’t exist
Whoever made this app needs to be studied. Genuinely a scam and they don’t care about who makes accounts. Everything looks good surface but nothing but bots and broken English scammers. Rot in He11 App devs :)
(App made by scammer bots for scammer bots to scam)
(App made by scammer bots for scammer bots to scam)
Scammer alert
Does not work, but it does work for the people who are using it just to scam people using telegram or other phone apps do not download
Scammers delight
This app is seemingly 90% scammers. Honestly the makers should just shut it down. It’s insane the level of absolute nonsense I’ve seen so far
Waste of Time
The app doesn’t really help you find friends. It is the typical dating app. I get more response from Facebook groups than people on this app. No one wants to actually talk about music.
It keeps deleting me and won’t approve my new profile
Says it takes up to 24 hours to approve verification. I’ve been waiting for a week now. Don’t use this app.
Too many bots
This is my third and final update to this review, as someone who has used the app for a year: There are seemingly nothing but bots, now. Every message and like I have received in the last month have been from bots. The app is dead.
Honestly, the app’s owners need to advertise it RELENTLESSLY on apps like TikTok, kinda like what Duet’s been doing for a few months.
Honestly, the app’s owners need to advertise it RELENTLESSLY on apps like TikTok, kinda like what Duet’s been doing for a few months.
Logged me out without reason can’t log in or create new account. What a waste of time
So I was on the app a lot more recently and it just boom kicked me out and says I don’t have an account with any of the sites linked. Extremely annoying. Deleting me without reason is lame.
And the amount of bots and scammers is staggering. They don’t verify people it seems and it’s lame. All I was looking for was concert buddies and it seems that isn’t happening. This is why I don’t like apps much these days. They’re terrible now….
And the amount of bots and scammers is staggering. They don’t verify people it seems and it’s lame. All I was looking for was concert buddies and it seems that isn’t happening. This is why I don’t like apps much these days. They’re terrible now….
Has potential but not good
Just like the majority of apps like these, you have to pay to do anything, and its kind of unreasonably priced. I have also gotten a LOT of bot messages that are out of my age range that I have selected so I know it’s specifically made like that. It’s irritating and the app has a lot of potential but you won’t get any matches unless you drop $20 on it.
Thanks for deleting my account for no reason
Trash
Pay to View
I feel like this app you definitely don’t receive a lot of perks definitely if you are broke. I had people liking me but can’t even communicate or do anything. The app is very unique and thoughtfully created but please let people see who At least liked them or if not let them At least watch an ad to gain benefit from it or some in-app currency where u can watch a limited amount of ads to get that perk of seeing who has liked you
Bad app
Too many scammers Threads is way better! I met someone there long distance! Dating apps are out
Waste of time
You’re telling me I have to spend money just to see who liked me? Let’s be so for real
Still full of scammers
I had the best hopes, and lo and behold, still full of scammers and bots, smh.
Janky
So I finally got a match after waiting for a while and it didn’t even show up under my matches I couldn’t mssg them and I couldn’t even see their profile , also the amount of likes you get before having to pay for more is ridiculous good idea poor execution.
No buttons work
Can someone explain to me how I’m supposed to find anyone at all when the bio buttons all work, but nothing else does. I cannot filter location circumference to make a wider area, and don’t see a single other profile on here. It’s as if I’m the only user of this app. Was this just one big mistake to download or am I doing something wrong? Someone, please, respectfully, I need some help.
Kinda bad for one big reason
You cant see who likes your stuff without paying at least 16 dollars which is crazy stupid and makes your app look greedy and pointless. They cant see you and you cant see them so whats the point and paying to see if its someone you might not even like is stupid and greedy. Devs can do much better than this greed, its very disappointing
Bots
Bots
Like the concept, too many bots
Immediately, upon creating an account, I get bombarded with messages from people hundreds of miles away. Outside my filter, not a match - but straight to DM. I also ran out of people in my area very quickly. I hope real people come to the app soon!
I had a bad and traumatic experience with the app
I got scammed by one of those bad persons who threaten people for money, I just erased most of my social media accounts and hoped nothing bad happened with this guy sharing personal info but well hope you guys can fix that, for me it’s just I cant deal with this and anxiety issues but thanks.
$16.99 for one month??
$16.99 for one month is INSANE. There aren’t NEARLY enough people using this app to justify that price. Even if there were a lot of users that’s still wild.
Biggest problem is not enough users and THAT PRICING, HOLY. Hopefully in a year or two this app gets more popular. I do like the concept but it’s just missing the people and reasonable prices.
Biggest problem is not enough users and THAT PRICING, HOLY. Hopefully in a year or two this app gets more popular. I do like the concept but it’s just missing the people and reasonable prices.
This …
This app was okay - until it tried to me where it smells funny - aka my wallet.
Sentiment summary
66%
Positive (4-5★)
9%
Neutral (3★)
25%
Negative (1-2★)
