Review Insights · App Store
TV Remote - Universal
Zap Software Studio BV · 50,890 ratings · ★ 4.6
4.6
★★★★★
50,890 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"remote"
11 negative reviews mention this · 37% of all complaints
★★★★★ "Hate it. I hated the app because, why else would you want to download a remote control app? cause you lost or don’t have your remote and if I don’t have my remote how am I supposed to press allow when you ask me to give you permission to connect to …" - Miss_keevia
2
"free"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Lie. You all lie it says it's free. It's not." - Mad want full refund
3
"screen"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Not worth it. I only use it for one device yet it disconnects from it even when my phone screen stays on with this app open. Would’ve been ok if it was a one-time charge but an annual fee is a no from me." - logomachy
4
"week"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Lies. The reviews are lies… it’s 4.99 a week to use this." - Nickname3887
5
"give"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Hate it. I hated the app because, why else would you want to download a remote control app? cause you lost or don’t have your remote and if I don’t have my remote how am I supposed to press allow when you ask me to give you permission to connect to …" - Miss_keevia
6
"downloaded"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Hate it. I hated the app because, why else would you want to download a remote control app? cause you lost or don’t have your remote and if I don’t have my remote how am I supposed to press allow when you ask me to give you permission to connect to …" - Miss_keevia
7
"work"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Issues daily. Works half of the time" - Half working remote
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not worth it
I only use it for one device yet it disconnects from it even when my phone screen stays on with this app open. Would’ve been ok if it was a one-time charge but an annual fee is a no from me.
Issues daily
Works half of the time
Lies
The reviews are lies… it’s 4.99 a week to use this.
The best
5
Lie
You all lie it says it's free. It's not.
Worst
First it will not let me on the app plus I don’t even have any controles this app is the worst
Hate it
I hated the app because, why else would you want to download a remote control app? cause you lost or don’t have your remote and if I don’t have my remote how am I supposed to press allow when you ask me to give you permission to connect to the TV if I don’t have a remote. so I if could I wouldn’t even gave you one star you would’ve had zero stars.
cause if I had the remote to press allow I wouldn’t have downloaded the app in the first place
cause if I had the remote to press allow I wouldn’t have downloaded the app in the first place
Fraud/Scammer BE AWARE
I downloaded this app and canceled the subscription within 10 minutes (they have a three day free trial ) and they are still trying to charge me $19.99. They are practically stealing my money. Be careful do not download this app.
Pay
You have to pay just to do anything
Not free horrible
Awful doesn’t work and not free
Paying stinks
You can't do anything if you don't pay it is a waste of your time don't get it🤬😡😡😡😡😡😡😡🤬
...
Just.... What?
Buttons don’t work
buttons don’t work
Dumb af
Why lay $5 a week when you can just get a new remote🤣
Always disconnects
This all always disconnects with my tv and I have to inistant then reinstall big pain
That’s a mistake
Give permission how do you accept if you lose the remote people need to think before they create a app
Always about money
How about the remote was pretty cool until, “wanna start your free trial?”
What is up with the porn
How inappropriate the ads are banning across the bottom of the app remote screen?? Men’s porn site and trashy sites that are very X rated for anyone, especially children! Shame on you.
I don’t have a remote
I need a remote to accept the pairing but I don’t have a remote. Completely useless
$19.99/yr
Costs $19.99/yr
This is bad I do not recommend
I tried to cancel my plan but it didn't let me so they took $15 off of my card then when I tried to use the TV Remote so it say connecting but never connected and then one time I was trying to watch TV because I got all A's and it didn't let me it was not letting me in days before and don't let me shut off my TV when I needed to never use this app.
Mierda
Es una por queria
Porn ads
Oh great, porn ads on the Home Screen. I’ll just sit next to my 8 year old and work the remote. Nah
unbelievable.
you need to have premium to do the back button, unbelievable.
this us actually ridiculous. like i lost my remote to my tv and i downloaded multiple apps of a rote and out if 4 apps this one is DEFINITELY the WORST. god forbid a girl wants to click a back buttonton and CANT.
this us actually ridiculous. like i lost my remote to my tv and i downloaded multiple apps of a rote and out if 4 apps this one is DEFINITELY the WORST. god forbid a girl wants to click a back buttonton and CANT.
Scam
In order to use the “back” button you need to pay weekly or yearly.
Good but….
I really like this app I mean I am very forgetful and loose my remote a lot but I would like to be able to turn the tv on or swiftly go to a different Chanel withouvht paying so I give it realy a 2.7 but it will just show up as a two
Why I wate this a 2
Well it first started when I was getting my phone. I had to get a remote as I didn’t have it at the time and I looked up on the App Store right I see TV Remote so why don’t we just try it and see because I’m oh and then the other reason why I needed it to is because it was like it’s not working and it said like you need to pay $.99 or more like at least $10 for a month so I’m like 15 years old so I ain’t gonna
Make you pay for dumb stuff
Make you pay for dumb stuff
It was great for awhile!
I loved this app… but as of last week, it stopped working for my TV stating my TV wasn’t compatible although I’ve used this app for a few years now on the same Telly.
Pedro
Torres
Sentiment summary
91%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)