Review Insights · App Store
Twitch: Live Streaming
Twitch Interactive, Inc. · 2,729,543 ratings · ★ 4.7
4.7
★★★★★
2,729,543 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"twitch"
12 negative reviews mention this · 26% of all complaints
★★★★★ "Poor Chat, Bad Activity. The chat keeps missing messages constantly, and if I close it out and reload the app it will fix it for like a minute and then start missing chat messages again. There have been multiple streams that I am like chatting with myself, I can’t …" - Navi_____
2
"chat"
11 negative reviews mention this · 24% of all complaints
★★★★★ "I’d recommend deleting this app. Horrible moderation. If you make a new account, you are FORCED to use your phone number to verify your account which im not trusting this horrible app with. Horrible chat system. everything about this app is pathetic." - 4degreesbelow
3
"watch"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Battery destroyer. There has to be improvements that can be worked on to drain the battery less. Something else that needs updating that makes zero sense is when you go into settings and check content preferences, you can’t see all the categories and channel…" - Kyjyu
4
"stream"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Worst streaming app. The damn stream can’t keep playing without pausing itself. Literally when streamers go on YouTube to stream this isn’t an issue on their app. I don’t understand why this thing chugs everytime you want to watch a stream it just pauses itself…" - Death2Fascist
5
"streams"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Poor Chat, Bad Activity. The chat keeps missing messages constantly, and if I close it out and reload the app it will fix it for like a minute and then start missing chat messages again. There have been multiple streams that I am like chatting with myself, I can’t …" - Navi_____
6
"update"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Poor Chat, Bad Activity. The chat keeps missing messages constantly, and if I close it out and reload the app it will fix it for like a minute and then start missing chat messages again. There have been multiple streams that I am like chatting with myself, I can’t …" - Navi_____
7
"worse"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Twitch is a bad platform. I was trying to follow some streamers but most of streamers on twitch they ultimate hate autistic people and they ignored them and even worse the popular and Vtube streamers and I trying to say I followed some streamer but she ignored my me…" - good app of creation
8
"phone"
5 negative reviews mention this · 11% of all complaints
★★★★★ "I’d recommend deleting this app. Horrible moderation. If you make a new account, you are FORCED to use your phone number to verify your account which im not trusting this horrible app with. Horrible chat system. everything about this app is pathetic." - 4degreesbelow
9
"streamers"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Worst streaming app. The damn stream can’t keep playing without pausing itself. Literally when streamers go on YouTube to stream this isn’t an issue on their app. I don’t understand why this thing chugs everytime you want to watch a stream it just pauses itself…" - Death2Fascist
10
"messages"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Poor Chat, Bad Activity. The chat keeps missing messages constantly, and if I close it out and reload the app it will fix it for like a minute and then start missing chat messages again. There have been multiple streams that I am like chatting with myself, I can’t …" - Navi_____
11
"constantly"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Poor Chat, Bad Activity. The chat keeps missing messages constantly, and if I close it out and reload the app it will fix it for like a minute and then start missing chat messages again. There have been multiple streams that I am like chatting with myself, I can’t …" - Navi_____
12
"buggy"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Poor Chat, Bad Activity. The chat keeps missing messages constantly, and if I close it out and reload the app it will fix it for like a minute and then start missing chat messages again. There have been multiple streams that I am like chatting with myself, I can’t …" - Navi_____
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I’d recommend deleting this app
Horrible moderation. If you make a new account, you are FORCED to use your phone number to verify your account which im not trusting this horrible app with. Horrible chat system. everything about this app is pathetic.
Worst streaming app
The damn stream can’t keep playing without pausing itself. Literally when streamers go on YouTube to stream this isn’t an issue on their app. I don’t understand why this thing chugs everytime you want to watch a stream it just pauses itself if you want to listen to it in the background.
Ads on top of ads
Used to be a max of 2 mins worth of ads, now its over 2 minutes, and with the way some streamers spam ads its literally unwatchable.
Garbage
This and kick i don’t know if it’s the apple os but I’ve never had an issue logging in and now that I’m using an iPhone it’s impossible to login no matter what I try fix it
Too many ads
Riddled with ads. Can’t even watch in full screen mode without an ad popping up on the side
This mobile app is garbage
This app needs to be overhauled. Random crashes. Bad delay. Chat crashed
😔
Basically no one is watching and I’m about to give up now basically this app basically kind of sucks
L twitch
I tried to stream from my phone and it said I had to verify myself so I tried but everytime I tried to go to my messages to check it when I came back it had sent me back to home screen and now it won’t let me stream l twitch bro
Buggy after update
Whatever y’all did to twitch with this new update done made it buggy and laggy. One day it’s working smooth then the next day it’s bugging. Chat freezes, messages don’t send, streams lag when you try to type. Go back to the old twitch because now I can’t even enjoy streams without lag
Don’t try
They banned me on a false ban. Won’t read my appeal and was making them tons of money so sadly I wouldn’t waste ur time. Streaming is dead anymore.
Twitch is a bad platform
I was trying to follow some streamers but most of streamers on twitch they ultimate hate autistic people and they ignored them and even worse the popular and Vtube streamers and I trying to say I followed some streamer but she ignored my message on the chat of twitch and she blocked my message and Twitch is a bad platform for autistic people and most of the streamers of twitch is a autism haters
Streamers Streaming in 1440p Crash The Apple TV Twitch App
Whenever a streamer is streaming in 1440p the Apple TV app crashes. Even if the settings in the app are set to 1080p, it still crashes.
Adds
Adds every 5 minutes that are 5 minutes long it’s unwatchable. That and all the half naked women on here begging for money. Should be calling it tits not twitch. Have a nice day.
Buggy
Why is the PIP mode broken when I exit the app? It used to continue playing but now it stops the stream. These bugs are terrible. Plus the comments are broken, I feel like the interface is getting worse. Chat display and overall interface crashes. Overheats frequently
Always has bugs
Chat freezes, messages don’t go through, and poor management
Too many commercials!
I have amozon prime but i still get too many commercials.
Banned
Banned
Subscribed but not subscribed
After the update, it messed up my subscription. On my pc my subscription to a streamer’s channel works fine. But on mobile Twitch on the same account it says I am not subscribed to them. Actually cursed.
Streams still freeze constantly after many updates
Embarrassing for Twitch.
They decimated the UI last update
The app is slower and buggier than ever before. Makes my phone overheat and lag out and the only things they changed was to make it look like a web version. No more iOS interface, everything is small text and clunky. If it didn’t run so much slower, I maybe wouldn’t hate it, but the app is basically unusable now.
Hate this app
It doesn’t let me change my name
Unusable battery hog
Ever since a week ago, the app uses so much power that my phone overheats and slows to a crawl within the first two minutes of watching a stream, and then my battery drains at a ridiculous rate. Twitch app is constantly having random problems, but this one is keeping me from using the app almost entirely.
New update it’s AWFUL
Idk why they insist on changing things for no reason only to break them. The twitch app gets worse with each update. Genuinely it was way better 2 years ago.
This latest change is garbage. The long press on messages to reply or copy lost its haptics and is clunkier. The zoom in on video is super glitchy and often activates PiP.
And worst of all it’s draining my battery at like 3x what it used to (which was already really bad) and heating my phone like crazy. I have the newest pro iPhone mind you.
Also you broke the chat! Went back to the old ios keyboard (why???) every time I try to select text in my message it scrolls to the bottom of the message, the paste button doesn’t work half the time, it’s borderline unusable!
Just put it back and stop messing with stuff!
This latest change is garbage. The long press on messages to reply or copy lost its haptics and is clunkier. The zoom in on video is super glitchy and often activates PiP.
And worst of all it’s draining my battery at like 3x what it used to (which was already really bad) and heating my phone like crazy. I have the newest pro iPhone mind you.
Also you broke the chat! Went back to the old ios keyboard (why???) every time I try to select text in my message it scrolls to the bottom of the message, the paste button doesn’t work half the time, it’s borderline unusable!
Just put it back and stop messing with stuff!
Horrendous
too many ads, and the fact that when you launch the app it starts in tiktok mode instead of just launching the way it used to, on your followers list.
Ads and money
Spend lots of money or be destroyed by relentless targeting of 3 +min ads queue up sometimes 7 ads in a row then it will replay them all sometimes if connections faulty or they just hate you. Too many subscription based entertainment models meant to exploit continuous access and forgetting to cancel subscriptions. Twitch have always had ads so why a problem now? They have ramped it to a high degree for a long period of time and have not changed they want to instead normalize it even after they see all the warning signs and growing pains, even worse their cringe.
Poorly moderated
Still a questionable site utilizing AI to govern their TOS standards which are poorly handled and reviewed by administrators not capable of running a lemonade stand much less a streaming platform. YouTube probably a better choice for you.
Zaila
Too many commercials
Worst Game Community
Bad Community. Viewers bully you for being a mobile viewer. Zero stars.
Recently it’s terrible
The last 2 updates have made the UI worse. It’s all zoomed in making it almost impossible to interact with anything.
Horrible ui
Making the main interface like reels was an obscenely stupid choice
Get rid of ai summary of streams
Get rid of ai summary of streams
Buggy
It constantly has problems connecting to the chat, and sometimes even when it has connected to the chat, it just continues to show the loading indicator over top of the chat all the time, preventing you from typing. You regularly have to force close the app and restart it to get around these issues.
Downloading problems
I tried downloading it again and makes me put a billing payment.
sucks
your app is garbage
Remove the overlays!
For some reason Twitch keeps adding back the buttons on top of the video, they’re awful. Please remove them for good, or provide some way to hide these nonsense TikTok buttons from the video. I just want to watch the video!
Add
A two minute ad just for clicking on a stream? Are you high?
Can’t see the steams
I can’t see most of the streams?!?!?
Battery destroyer
There has to be improvements that can be worked on to drain the battery less.
Something else that needs updating that makes zero sense is when you go into settings and check content preferences, you can’t see all the categories and channel you’ve blocked. It would be nice to see all of them.
Also I should add there is no way to wright a message or use emotes when you click share on watch streak. Another thing that needs added asap is could be please get it when someone mentions you it’s either in red or the color of your current name color. It’s so easy to miss if someone tags you
Something else that needs updating that makes zero sense is when you go into settings and check content preferences, you can’t see all the categories and channel you’ve blocked. It would be nice to see all of them.
Also I should add there is no way to wright a message or use emotes when you click share on watch streak. Another thing that needs added asap is could be please get it when someone mentions you it’s either in red or the color of your current name color. It’s so easy to miss if someone tags you
Poor Chat, Bad Activity
The chat keeps missing messages constantly, and if I close it out and reload the app it will fix it for like a minute and then start missing chat messages again. There have been multiple streams that I am like chatting with myself, I can’t see the other chatters. It’s really annoying when I want to chat with a specific stream community. Sometimes the chat doesn’t even load!
That and the Activity section is always buggy as heck. It says I broke my stream streak so I tap the notification, then it takes me to a wheel that never stops spinning. The only way to fix it is to close the app and search specifically for the streamer so I can watch a VOD or a clip to resume my stream streak.
All of these updates and still haven’t fixed the most annoying issues, it’s really sad. Watching Twitch on a mobile web browser is better than the actual app!
That and the Activity section is always buggy as heck. It says I broke my stream streak so I tap the notification, then it takes me to a wheel that never stops spinning. The only way to fix it is to close the app and search specifically for the streamer so I can watch a VOD or a clip to resume my stream streak.
All of these updates and still haven’t fixed the most annoying issues, it’s really sad. Watching Twitch on a mobile web browser is better than the actual app!
See review
Very hostile algorithm that needs to be adjusted.
Glitch
Fix the app! I can’t watch ANY of the lives. It says they r offline when they clearly r not. I can also hear them talking.
Updates don’t actually help
It always needs an update and when you update it, it’s got some new stupid glitch
Clipping has gotten worse
Edit. Clipping better now but the newest update has messed up how I chat and view streamers chat.
Mobil clipping has been getting worse and worse today with new update its unusable.
Mobil clipping has been getting worse and worse today with new update its unusable.
Lack of optimization
Live streams and past VoDs resolution drops not maintaining an acceptable viewing resolution.
I have a 14 plus with iOS 26.5
I have a 14 plus with iOS 26.5
Maddeningly buggy
Chat always stops updating randomly, replying to chat is a mess, bugs galore. Have to constantly restart the app which means watching unbelievably long ads each time so maybe that’s what they’re going for, I just avoid opening it at all now though
Very low quality app
Can you record , and publish videos ? Yes ! But the playback is so horrific from this app , whether you’re trying to watch your own videos or what a stream .. the video lags and the app freezes.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)