Review Insights · App Store
Ulala: Idle Adventure
X.D. Global · 45,115 ratings · ★ 4.8
4.8
★★★★★
45,115 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
28 negative reviews mention this · 62% of all complaints
★★★★★ "Horrible customer service. Used to play when the game first came out. I pre ordered and got a special package with the game, support says they can’t help me because I wasn’t connected to anything and I don’t remember any of my info well games a lost cause I guess" - Hope the game crashes
2
"play"
10 negative reviews mention this · 22% of all complaints
★★★★★ "Horrible customer service. Used to play when the game first came out. I pre ordered and got a special package with the game, support says they can’t help me because I wasn’t connected to anything and I don’t remember any of my info well games a lost cause I guess" - Hope the game crashes
3
"money"
8 negative reviews mention this · 18% of all complaints
★★★★★ "Don’t spend money here. One day to another my characters vanished. I am using the same login method and it does not work. It’s incredible. They are not able to fix my problem the support is the worst. I do not recommend this game" - keyzheart
4
"account"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Messed up. I’ve played off and on for a couple years now and I loved it. With the recent update my main account got all of the characters deleted. I was top 99% and them poof all gone." - Furretbest
5
"screen"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Confusing. The tutorials don’t help you understand the game. There’s a hundred different buttons you can choose from. There is no clear guidance on what buttons I should be hitting next and why. It overwhelms new players to have so many buttons on the…" - Some1had2sayit
6
"spend"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Don’t spend money here. One day to another my characters vanished. I am using the same login method and it does not work. It’s incredible. They are not able to fix my problem the support is the worst. I do not recommend this game" - keyzheart
7
"another"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Don’t spend money here. One day to another my characters vanished. I am using the same login method and it does not work. It’s incredible. They are not able to fix my problem the support is the worst. I do not recommend this game" - keyzheart
8
"find"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Find another game. Another pay 2 win garage game" - who that yeaahhhhhh
9
"didn"
5 negative reviews mention this · 11% of all complaints
★★★★★ "LOGIN ISSUES. Your system logged me out and now it will only allow me to log in on my main Game Center account. So lost access to the other one with my other character. This is the SECOND time this has happened so I’m glad I didn’t spend any $$ on it!!!!…" - Lillaena
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horrible customer service
Used to play when the game first came out. I pre ordered and got a special package with the game, support says they can’t help me because I wasn’t connected to anything and I don’t remember any of my info well games a lost cause I guess
Pay to win AI slop
Exactly as the title says. They use AI and if you don’t pay thousands a month you’re going to fall behind.
Messed up
I’ve played off and on for a couple years now and I loved it. With the recent update my main account got all of the characters deleted. I was top 99% and them poof all gone.
Don’t spend money here
One day to another my characters vanished. I am using the same login method and it does not work. It’s incredible. They are not able to fix my problem the support is the worst.
I do not recommend this game
I do not recommend this game
Update sucks
most recent update broke the game
New update ruined everything
I used to be addicted to this game and constantly play it then it got a update that changed everything about it and ruined
Confusing
The tutorials don’t help you understand the game. There’s a hundred different buttons you can choose from. There is no clear guidance on what buttons I should be hitting next and why. It overwhelms new players to have so many buttons on the screen. It should start off much simpler and very slowly start to add new things in for players to learn as the days go by.
Way too much Pay to Win
If you don’t plan on spending money don’t bother, even if you do manage to make into the top 10 someone who spends money will always replace you in a team.
Dead game
Dead game
Find another game
Another pay 2 win garage game
Meh
Pretty fun (for an idle game).
Plenty of things to do (if you can make it past the first week, where everything is walled by time).
Progression is incredibly difficult (Your reliant on your team and their activity levels, and finding a new team is a painful process - as there are very few teams looking for additional members).
Unless of course, you want to rewind your progression by joining a team that is hours/days of play behind where you currently are, and hoping they stay active long enough to push you past your starting point.
Mercenaries are offered for those who can’t find a team. However, their total power is nerfed - so they are completely useless after your first 20 minutes of play.
Plenty of things to do (if you can make it past the first week, where everything is walled by time).
Progression is incredibly difficult (Your reliant on your team and their activity levels, and finding a new team is a painful process - as there are very few teams looking for additional members).
Unless of course, you want to rewind your progression by joining a team that is hours/days of play behind where you currently are, and hoping they stay active long enough to push you past your starting point.
Mercenaries are offered for those who can’t find a team. However, their total power is nerfed - so they are completely useless after your first 20 minutes of play.
Ruined pet system
Pets are just another click and upgrade number instead of an actual collector/ pick your fav pet. It’s super lame and there’s no diversity anymore
Trash game
I would not play this game if I were you. Too much stuff going on after hunting season that you cannot keep up anymore. I understand that it is a marathon, not a sprint, but the game just gets too repetitive and boring, and not to mention the grind it gives you.
And don’t get me started with the performance issue, it is bad enough as it is on a daily basis. If I were you, avoid this game at all costs.
And don’t get me started with the performance issue, it is bad enough as it is on a daily basis. If I were you, avoid this game at all costs.
Sin
Don’t play this game if you don’t want to spend money. You won’t progress with out spending, and don’t try to contact customer support they aren’t helpful. They will lead you on to believing you’re being helped and then either ghost you until you bug them enough to respond or flat out say they can’t help you.
LOGIN ISSUES
Your system logged me out and now it will only allow me to log in on my main Game Center account. So lost access to the other one with my other character. This is the SECOND time this has happened so I’m glad I didn’t spend any $$ on it!!!!!!!!! Also it doesn’t allow you to log out and use a different account so my friend can play theirs on my old device. Thanks UPDATE: can’t even log in any more so deleted the app all together which is fine cause there’s been so many updates and changes it became lame anyway
Fun but…
While the gameplay was fun for a couple years with a few irl friends, I just can’t anymore due to their characters getting unbound from their accounts. I’m the only one in the group unaffected but Customer Support and even the Devs on their official Discord just delete their tickets and don’t help at all. And we all paid money, it doesn’t feel good to play alone or for them to start over. All of their accounts were bound properly so the company X.D. Global just doesn’t know how to run a properly coded and authorized game.
Also, It has become just so infested with pay to win options too, and pop-ups for microtransactions on every screen and menu.
TL;DR A fun game for a little bit, but you either pay to win or lose your account somehow eventually, regardless of how you bind it. Go play Legend of Zelda or something instead. :)
Also, It has become just so infested with pay to win options too, and pop-ups for microtransactions on every screen and menu.
TL;DR A fun game for a little bit, but you either pay to win or lose your account somehow eventually, regardless of how you bind it. Go play Legend of Zelda or something instead. :)
Ulala issues
Let me tell you all! This game has many flaws and issues. If you want to spend money this is the game for you. There updates are a F-mess, you will lose you pay info then once deleted you can’t get back in as normal…it fails to connect your banking and doesn’t allow you to download again. These are just some of the issues you will run into the game. Updates have been back to back to back and another one scheduled again. Find yourself in these issues remember I told you so!
Ulala!
I can’t log into one of my main accounts. I originally logged in through facebook and now when I do it makes me restart completely. What is this change?
Game freezes on menu page tried on 3 phones same thing
Gam freeze
lỗi pet
đổi pet không được ???
Frustrated
Played this game for awhile decided to get it back but it won’t let me past to open screen no matter what I do uninstalling nothing clearing all apps nothing clearing cache nothing extremely frustrating
Game is broken
Freezes on login screen
Game wouldnt open
Just downloaded it and everytime i try to open the game it freezes on the start screen
Can’t play
I can’t even get past the start up screen it’s not even letting me play the
Boring
Boring game
Devs don’t care about their player base.
After playing it for longer than a year I decided to make some other purchases other than the monthly season pass. I would guess I spent over $1000 on my toons, however my $20 refund I made for an item I did not receive froze my account. I am not able to access my other toons or my main toon. I tried reaching out to the devs but with no luck.
Deleted progress
I was getting ready for a basketball game and when I got on I didn’t play for a day and IT DELETED MY PROGRESS DO NOT BUY YOU WILL NEVER LIKE IT
Why did I have to delete all my apps and my storage wasn’t even full
I had to delete all my apps, and my storage wasn’t full
I lost my dog then I lost my account it was the last thing to remember my dog
I just going to quit et took my account I lost my dog he dead I miss him he a brow frech bull dog he canda small :c I miss him so much
Fake trailer for the game
It’s nothing like that, at all! 😂😂😂
Falling Apart
The game is fun, but has a paywall halfway through the first area(continent). The premiums are way too expensive and the return is terrible when you breakdown the cost of in game currency versus real world currency. If you try do dispute or request a refund you get ignored. If you get a refund through your bank, you get banned.
The game itself is heavily centered on your pets - nearly all damage and stats are based off your pet levels. The only way to level them effectively is to spend or wait for monthly events. The Primal pets are even more ridiculous since you have to pay or do very long in game missions (days) to get draws.
The team aspect would be great if people didn’t quit every few days. If you have no active team, then it will moderately affect your resource gains.
Fix the above and the game would be great.
The game itself is heavily centered on your pets - nearly all damage and stats are based off your pet levels. The only way to level them effectively is to spend or wait for monthly events. The Primal pets are even more ridiculous since you have to pay or do very long in game missions (days) to get draws.
The team aspect would be great if people didn’t quit every few days. If you have no active team, then it will moderately affect your resource gains.
Fix the above and the game would be great.
Ugh...
Won't let you pick a name... Very annoyed because it looks fun. 😔
😅
遊戲是好遊戲，但是服務器太差
It takes 4.5 gigabytes…
This game takes 4.5 gigabytes for a game that could be 500 megabytes…
They took my progress away
Valah took my progress and kicked me out of my account and I had to restart twice and I and mad so please give me a refund or something.
Can’t even play the game
Know I now that it’s probably not your guys fault, but when I was trying to pick and name a character I couldn’t just find one. Like I used so many names to get in, but it wouldn’t let me. I also don’t understand what an illegal name is, but a lot are or a lot are taken. Pls try to fix it, it’s okay if you can’t, but I couldn’t get in. I even tried names that people never used and it still didn’t work.
I love it
I wanna tell all of you there is a code it’s ulala666 and I did it it gives you a bunch of good items
Fun game but beware
I’ve been playing this game for a few days but I’ve noticed a few things. Other players will use you to get to a higher level and then abandon you as soon as you hit a wall so it’s hard to trust people. Also there are players who spend hundreds on this game so it’s hard to place in certain events. Now my biggest concern is purchasing. Several times that I’ve tried to make a 4.99 purchase it ends up charging me around 19.99 which is a huge red flag. BEWARE WHEN SPENDING YOUR MONEY IN THIS GAME BECAUSE YOU MIGHT END UP PAYING MORE THEN THEY ARE TELLING YOU
Bloated
A decent enough game at its core, but it is waaaaaay to bloated with random menus and unnecessary convoluted systems. Unfortunate.
Annoyed
Was loving and even spent money and now my game won’t load.
Ruined
Game used to be so fun and now it’s made for whales. Tons of $ packs, limited F2P pulls, extreme levels of rarity added, new taming feature gives you basically 0 chances after the first day, and the discord is the only place to find any sort of info or guides (still barely anything helpful)
😡
It delete my account
Freezes on startup
Started this morning will either freeze on startup or will freeze at 30% once I select a character.
Used to be fun
Used to be a fun game till it went all activism and didn’t let you kill monsters anymore. The capture mechanic is dumb and just another money grab. This game used to so much fun I loved making characters but now it’s not even worth my time. If you enjoy it kudos to you but I won’t be playing again
Logged back on since 2021! Pressed screen character gone
Downloaded again as of august 6 on a new device, connected using Facebook and everything went well, my character was there and it was a lvl 99 character which I had previously used. I pressed the screen and it took me to the character creator and boom my hard work character from a few years ago gone. Kinda dumb tbh I only pressed a notice that said “it’s been a long time”
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)