Review Insights · App Store
Universal Remote TV Control
Desidari Holding Ltd. · 49,170 ratings · ★ 4.3
4.3
★★★★★
49,170 ratings
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Top complaints - extracted from 60 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"remote"
15 negative reviews mention this · 25% of all complaints
★★★★★ "No remote option. Gives me a remote option but as soon as I connect my tv the only option it allows me to use is screen cast." - katekrek
2
"work"
15 negative reviews mention this · 25% of all complaints
★★★★★ "Remote doesn’t even work right. Only the volume button works everything else doesn’t it was a complete waste of money" - Jo1611$$
3
"volume"
12 negative reviews mention this · 20% of all complaints
★★★★★ "No volume. No volume control on my Samson tv" - NolaFunker
4
"free"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Expensive “Free” Trial. I downloaded the app and it forced me to accept a free trial to use but charged me $13.99. I immediately cancelled my “free trial” subscription and have yet to be issued a refund. What gives?" - osirus1976
5
"trial"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Expensive “Free” Trial. I downloaded the app and it forced me to accept a free trial to use but charged me $13.99. I immediately cancelled my “free trial” subscription and have yet to be issued a refund. What gives?" - osirus1976
6
"doesn"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Remote doesn’t even work right. Only the volume button works everything else doesn’t it was a complete waste of money" - Jo1611$$
7
"week"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Remote. This remote connected fast to my tv but doesn’t even let me lower or high up the volume this is ridiculous and on top of that it asks for a $6.99 a week that is wild for this app might as well get a regular controller" - tita0730
8
"does"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Remote doesn’t even work right. Only the volume button works everything else doesn’t it was a complete waste of money" - Jo1611$$
📋 All 60 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No remote option
Gives me a remote option but as soon as I connect my tv the only option it allows me to use is screen cast.
Universal remote
-1
Expensive “Free” Trial
I downloaded the app and it forced me to accept a free trial to use but charged me $13.99. I immediately cancelled my “free trial” subscription and have yet to be issued a refund. What gives?
No volume
No volume control on my Samson tv
Remote doesn’t even work right
Only the volume button works everything else doesn’t it was a complete waste of money
Only volume works
Finds tcl tv- only controls volume- useless
Disconnected
Constantly disconnecting
Better listennn
No paymenttt I don’t want to pay I’ll rather see adds
Remote
This remote connected fast to my tv but doesn’t even let me lower or high up the volume this is ridiculous and on top of that it asks for a $6.99 a week that is wild for this app might as well get a regular controller
Bad stuff
The most worst tempt app ever never use
ABSOLUTELY TERRIBLE
Don’t waste your time, downloading
it it does not work at all
it it does not work at all
Front room
Ok
Terrible can’t turn on tv with can’t control volume
Awful
Trash
Trash
It’s horrible
It’s the worst
Scam- No volume buttons for $8/week?
If you have a fire tv get the official app. Can’t believe I fell for this
$6.99/ week
$7 a week for a remote. What a rip off. I’ll pass
Control y salsa
Porque Apple le cobra todo lo que gratis te lo quiere cobrar
Bad
Nothing but volume
Didn’t work
Does not work with tcl tv waste of money.
Bad
Doesnt work at all
There’s no volume ?
I don’t see a volume button anywhere.
Roku remote
Not working
There’s is no option to unsubscribe or contact support
The app did not do what I expected I needed a remote without using WiFi and that was not so I would like to cancel my trial before I am charged for something I can not use
Not helpful
how is it asking me to connect to the same wifi as the tv, if i can’t connect anything because i have no remote!???
Garbage
Downloaded because it said it would work without Wi-Fi, cannot connect to tv without Wi-Fi so don’t bother.
Not good
Not working
No HELP!
How come I have to go through so many different steps to access my viewing capacity? I’m not spending $7 a month for this inconvenience
Bắt buộc đăg ký gói
App như lolll
$$$
I will never pay for an app that misrepresents itself as a free, only to demand payment after downloading.
Bruh
$10 a month to use a remote? got me all the was f’ed up
Aggravated
Bad for business
No Way to End Charges
I downloaded this app, accepted the 3 day free trial with it being $6.99 a week afterward. I quickly realized this app wasn’t going to be able to do what I had hoped but now there’s no way to stop the free trial and not get charged. The “contact us” button does not actually link you anywhere so clearly this app is just a money trap. Reporting it to my bank as fraud.
Does not work
No way to cancel
Vale gaber
No sirve para nada, y costosa
No Volume
my buttons do not look like the apps pictures and sadly no volume here
Review
Don’t buy. It doesn’t work.
Remote
Doesn’t work
Dishonest
Trial says subscription can be canceled in settings. This is not true. Download google home for free
Very bad not good remote
This app is a life saver the other app that connects to my tv doesn’t even work that’s why I like it
Won’t connect to tv
Tried all listed steps several times. Did not work.
Lake TV
We’ll see
Not good
You can’t even turn the volume on the tv up. That is a little ridiculous
TCL smart tv
Says it connects but does not. Glad for the free trial. Best of luck
Scaaaaaaam
I paid 30 for an app that don’t work
Not free
It’s ridiculous that you have to pay a subscription for even the most basic of apps. I deleted it right away cause you only get 3 days free trial. 7 dollars a month is 84 dollars a year, buy the replacement for way less and please stop giving your hard earned money away to subscriptions that will most likely try to feed you ads too
Remote
Had no volume buttons
6.99 a week!
I saw the price and I didn’t even bother. This is without a doubt one of the most overpriced and slap to the face of the Apple community apps I have ever came across and I have 250 apps on my phone as I write this. I am shocked and embarrassed for the team if this app. Do better.
Does not work
It did not work for its intended use, it will also ask you to subscribe
I’m so annoyed because I’m only a kid
OK, so I am eight years old and I am yeah I finally got my thing working and my little baby brother and I said I typed this up. I typed on Google like I type. How do you use a remote? How do you use my type of TV without having to use remote and yeah I got this for the first thing and I told my mom like yeah and then we did it and I finally noticed that I have to pay for it so I’m very mad and I doubt my mom‘s gonna pay for this cause she just paid paid for 1000 roblox so I know she’s not gonna definitely pay for something else
+ 10 more in the clipboard copy
Sentiment summary
81%
Positive (4-5★)
3%
Neutral (3★)
16%
Negative (1-2★)