Review Insights · App Store
Universal Remote TV Control
Desidari Holding Ltd. · 49,630 ratings · ★ 4.3
4.3
★★★★★
49,630 ratings
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Top complaints - extracted from 59 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"volume"
14 negative reviews mention this · 24% of all complaints
★★★★★ "not worth it. not free, which is whatever but there’s weekly payments not one flat rate. also there’s no volume option." - PresidentRamos
2
"work"
13 negative reviews mention this · 22% of all complaints
★★★★★ "Doesn’t work. Don’t waste your time" - Ozmannnnn
3
"remote"
11 negative reviews mention this · 19% of all complaints
★★★★★ "No. I’m not about to pay every month FOR A REMOTE to use MY tv that III bought MYSELF" - Nyyyyyyyyyyyyyyyuu
4
"free"
7 negative reviews mention this · 12% of all complaints
★★★★★ "not worth it. not free, which is whatever but there’s weekly payments not one flat rate. also there’s no volume option." - PresidentRamos
5
"doesn"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Doesn’t work. Don’t waste your time" - Ozmannnnn
6
"waste"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Doesn’t work. Don’t waste your time" - Ozmannnnn
7
"trial"
6 negative reviews mention this · 10% of all complaints
★★★★★ "SCAM!!! Don not use $16 charge when confirmed 3day trial.. SCAM!!! Don not use $16 charge when confirmed 3day trial." - Tony_apple nickname
8
"does"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Doesn’t work. Don’t waste your time" - Ozmannnnn
9
"connect"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Scam. They took my money and the app only works if your tv is already connected to the wifi. In order to use the app I had pay for a subscription but when I went to cancel my subscription they was no way on the app to do it" - kiddanime
📋 All 59 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Doesn’t work
Don’t waste your time
Dumb-please don’t waist your money-unable to unsubscribe
Waste of money
SCAM!!! Don not use $16 charge when confirmed 3day trial.
SCAM!!! Don not use $16 charge when confirmed 3day trial.
Didn’t work for my tv
Don’t work for me
No
I’m not about to pay every month FOR A REMOTE to use MY tv that III bought MYSELF
Scam
They took my money and the app only works if your tv is already connected to the wifi. In order to use the app I had pay for a subscription but when I went to cancel my subscription they was no way on the app to do it
Not recommended
Baddd
Ensignia,not
Waste of time
Mala conexión
Está muy caro el precio y se desconecta cada rato, se carga y dura así mucho tiempo, no sirve. No lo compren 🫠
Not working
App does not connect
Don’t purchase
Doesn’t control volume and I can’t cancel subscription.
No remote option
Gives me a remote option but as soon as I connect my tv the only option it allows me to use is screen cast.
Expensive “Free” Trial
I downloaded the app and it forced me to accept a free trial to use but charged me $13.99. I immediately cancelled my “free trial” subscription and have yet to be issued a refund. What gives?
No volume
No volume control on my Samson tv
Remote doesn’t even work right
Only the volume button works everything else doesn’t it was a complete waste of money
Only volume works
Finds tcl tv- only controls volume- useless
Disconnected
Constantly disconnecting
Better listennn
No paymenttt I don’t want to pay I’ll rather see adds
Remote
This remote connected fast to my tv but doesn’t even let me lower or high up the volume this is ridiculous and on top of that it asks for a $6.99 a week that is wild for this app might as well get a regular controller
Bad stuff
The most worst tempt app ever never use
ABSOLUTELY TERRIBLE
Don’t waste your time, downloading
it it does not work at all
it it does not work at all
Front room
Ok
Terrible can’t turn on tv with can’t control volume
Awful
Trash
Trash
It’s horrible
It’s the worst
Scam- No volume buttons for $8/week?
If you have a fire tv get the official app. Can’t believe I fell for this
$6.99/ week
$7 a week for a remote. What a rip off. I’ll pass
Control y salsa
Porque Apple le cobra todo lo que gratis te lo quiere cobrar
Bad
Nothing but volume
Didn’t work
Does not work with tcl tv waste of money.
Bad
Doesnt work at all
There’s no volume ?
I don’t see a volume button anywhere.
Roku remote
Not working
Not helpful
how is it asking me to connect to the same wifi as the tv, if i can’t connect anything because i have no remote!???
Garbage
Downloaded because it said it would work without Wi-Fi, cannot connect to tv without Wi-Fi so don’t bother.
Not good
Not working
No HELP!
How come I have to go through so many different steps to access my viewing capacity? I’m not spending $7 a month for this inconvenience
Bắt buộc đăg ký gói
App như lolll
$$$
I will never pay for an app that misrepresents itself as a free, only to demand payment after downloading.
Bruh
$10 a month to use a remote? got me all the was f’ed up
Aggravated
Bad for business
No Way to End Charges
I downloaded this app, accepted the 3 day free trial with it being $6.99 a week afterward. I quickly realized this app wasn’t going to be able to do what I had hoped but now there’s no way to stop the free trial and not get charged. The “contact us” button does not actually link you anywhere so clearly this app is just a money trap. Reporting it to my bank as fraud.
Does not work
No way to cancel
Vale gaber
No sirve para nada, y costosa
No Volume
my buttons do not look like the apps pictures and sadly no volume here
Review
Don’t buy. It doesn’t work.
Remote
Doesn’t work
Dishonest
Trial says subscription can be canceled in settings. This is not true. Download google home for free
Very bad not good remote
This app is a life saver the other app that connects to my tv doesn’t even work that’s why I like it
Won’t connect to tv
Tried all listed steps several times. Did not work.
+ 9 more in the clipboard copy
Sentiment summary
81%
Positive (4-5★)
3%
Neutral (3★)
16%
Negative (1-2★)