Review Insights · App Store
Universal TV Remote Control・
toggle apps · 73,802 ratings · ★ 4.8
4.8
★★★★★
73,802 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"remote"
15 negative reviews mention this · 45% of all complaints
★★★★★ "Don’t get it waste of money. This app will charge you an it don’t work why order a weekly remote an you can buy one less money spent waste of your money" - dialuna20
2
"free"
7 negative reviews mention this · 21% of all complaints
★★★★★ "8.99$ per month for something other apps do for free.. Functions as intended but charging a subscription fee for a remote is super unethical. Just charge a one time fee for the app instead. You can buy replacement remotes on amazon for the same price as a one month subscription. 1 star, honestl…" - T.duper
3
"subscription"
7 negative reviews mention this · 21% of all complaints
★★★★★ "8.99$ per month for something other apps do for free.. Functions as intended but charging a subscription fee for a remote is super unethical. Just charge a one time fee for the app instead. You can buy replacement remotes on amazon for the same price as a one month subscription. 1 star, honestl…" - T.duper
4
"work"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Don’t get it waste of money. This app will charge you an it don’t work why order a weekly remote an you can buy one less money spent waste of your money" - dialuna20
5
"find"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Horrible app. This claims to be an app for tv remote control but it makes you pay in order to do so which i find as an overuse of power." - Unknown guy37
6
"sucks"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Have to pay to use. Go through set up and then charge you to use. Sucks." - CRochetgirl44
7
"instead"
4 negative reviews mention this · 12% of all complaints
★★★★★ "8.99$ per month for something other apps do for free.. Functions as intended but charging a subscription fee for a remote is super unethical. Just charge a one time fee for the app instead. You can buy replacement remotes on amazon for the same price as a one month subscription. 1 star, honestl…" - T.duper
8
"subscription remote"
4 negative reviews mention this · 12% of all complaints
9
"works"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Think agin. 8.99 a week, catch a load of yourself don’t get me wrong. The app works. But if you think I’m going to pay nine dollars a week when my lazy bum can just find the lost controller. If it was one or two dollars a week, I would’ve paid. Look at…" - Cole Mccarthy
10
"dollars"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Think agin. 8.99 a week, catch a load of yourself don’t get me wrong. The app works. But if you think I’m going to pay nine dollars a week when my lazy bum can just find the lost controller. If it was one or two dollars a week, I would’ve paid. Look at…" - Cole Mccarthy
11
"paid"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Think agin. 8.99 a week, catch a load of yourself don’t get me wrong. The app works. But if you think I’m going to pay nine dollars a week when my lazy bum can just find the lost controller. If it was one or two dollars a week, I would’ve paid. Look at…" - Cole Mccarthy
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Don’t get it waste of money
This app will charge you an it don’t work why order a weekly remote an you can buy one less money spent waste of your money
Horrible app
This claims to be an app for tv remote control but it makes you pay in order to do so which i find as an overuse of power.
Trash
Won’t control volume
Have to pay
Not worth it , have to pay for it monthly
8.99$ per month for something other apps do for free.
Functions as intended but charging a subscription fee for a remote is super unethical. Just charge a one time fee for the app instead. You can buy replacement remotes on amazon for the same price as a one month subscription. 1 star, honestly super shady.
Think agin
8.99 a week, catch a load of yourself don’t get me wrong. The app works. But if you think I’m going to pay nine dollars a week when my lazy bum can just find the lost controller. If it was one or two dollars a week, I would’ve paid. Look at how many people delete your app versus how many people keep it. Took me five minutes, and I found the controller after that price.
Weekly subscription fee
$9 a week for a universal remote is insane. That is such a profoundly terrible value.
SCAM!
Paid $39 Dollars for the “Lifetime Access” and got a pretty UI that does absolutely nothing to my tv. Several troubleshoot options later. The app is a stillborn for my tv. Be aware kids, there are NO decent UNIVERSAL REMOTE CONTROLS on the market unless you have a Roku tv.
Utter B.S.
Utter B.S.
Horrible
No sirve si no pagas
Ads in a paid app
I thought since there were ads that I must’ve be able to use at least SOME buttons for free but no you have to pay $9 a month to even turn the volume up so I will be uninstalling this
Stopped working
Doesn’t work after 3 days with subscription. Had to go buy a new remote. This app sucks.
VERY Expensive! Get fire tv instead for free!!
Very expensive! all for a remote ridiculous when you can find the fire tv app, it works perfect just like this one but for **free**
Greedy
I’m not buying a Damm subscription
Not good
lol this app sucks. Immediately asked me to rate with no option to skip screen. Asks me to give them money every couple of clicks. It’s basically the Temu of remote apps.
This app sucks
You have to pay to use anything. This sucks.
This is stupid
First of all you have to pay for everything and that’s just no like why don’t you have a free tv remote app and like let us actually like use the remote on our phones or tablets like why if we lost our remote and can’t find it for a couple days like bro seriously…???
Doesn't work
Doesn't work
Asks for review before telling you it costs $8.99/month
Asks for review before telling you it costs $8.99/month
Makes you rate at start
Works good for one thing tv only, but I guess charges for more. A universal remote is what it says it is
Subscription
Why do you need to pay just to use the entire remote that’s just dumb and when i deleted the app for storage it wanted me to pay for two Subscriptions when only one was paid and i can’t fix it nor afford it
I thought it was free
The app said it was FREE BUT WHEN I OPENED THE APP IT SAID I HAD TO PAY
Don’t work for my tv
None of these works
They make you pay a subscription
Don’t get me wrong I’m totally OK paying two or three dollars to have access to the remote because it’s cheaper than going to the store and buying one. But there’s no reason to pay a subscription for a remote.
Subscribe for volume buttons
Are we fakin serious
Got the Vizio App Instead it ACTUALLY is free
It’s hard to write much of a review when you are immediately pay walled just to turn your TV off…so much for “basic functions being free”. I’m glad I have a Vizio I just got their free app and use that instead its much better. Do better app team.
All about the Benjamins
The developers consider the most basic functions premium features and this remote doesn’t function without a payment plan. I can’t even see if it’s going to function properly with my TVs. No thanks…I’ll try to find an app where the developers aren’t so greedy.
No la uses
Is not free not working
be serious…
why would any rational person pay a subscription to use a remote/access a television that they purchased? they wouldn’t. there’s no reason to ask someone to PAY real life dollars they spend their time earning to PAY to hear better. get a grip…
Have to pay to use
Go through set up and then charge you to use. Sucks.
It could be nice but I can’t use it
I lost the remote to my tv and the main thing I need to use to connect it is A TV REMOTE
Didn’t do the trick
Have to sign up for a trial before you can even see what features would work. The only feature I needed did not work so cancelling a trial now lol.
Expensive & Glitchy
Nope.
Pay to “unlock”
You can only move left, right, up, and down and hit enter, everything else you have to pay for which is stupid. These companies are so money hungry it’s insane. Definitely would recommend getting a roku tv instead and using the roku app, it’s NEVER asked me to pay.
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)