Review Insights · App Store
Unsolved: Hidden Mystery Games
Artifex Mundi S.A. · 52,673 ratings · ★ 4.7
4.7
★★★★★
52,673 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
8 negative reviews mention this · 67% of all complaints
★★★★★ "Fun, BUT…….. The game is fun to play, but at a certain point the energy runs out and every little thing uses energy. Either you PAY, or the game creeps to a snails pace waiting for energy to renew which takes away all the fun and leaves you with nothin…" - Words me-now
2
"energy"
8 negative reviews mention this · 67% of all complaints
★★★★★ "Fun, BUT…….. The game is fun to play, but at a certain point the energy runs out and every little thing uses energy. Either you PAY, or the game creeps to a snails pace waiting for energy to renew which takes away all the fun and leaves you with nothin…" - Words me-now
3
"play"
7 negative reviews mention this · 58% of all complaints
★★★★★ "Fun, BUT…….. The game is fun to play, but at a certain point the energy runs out and every little thing uses energy. Either you PAY, or the game creeps to a snails pace waiting for energy to renew which takes away all the fun and leaves you with nothin…" - Words me-now
4
"money"
5 negative reviews mention this · 42% of all complaints
★★★★★ "Energy. This is actually such a great game but it’s only a money gimmick.. Sadly the gimmick is so obvious because of the amount of energy it takes and how fast it’s used up. Essentially only allowing you to play for maybe 5 minutes at a time. If i…" - Dillian_foster1
5
"takes"
4 negative reviews mention this · 33% of all complaints
★★★★★ "Fun, BUT…….. The game is fun to play, but at a certain point the energy runs out and every little thing uses energy. Either you PAY, or the game creeps to a snails pace waiting for energy to renew which takes away all the fun and leaves you with nothin…" - Words me-now
6
"fast"
4 negative reviews mention this · 33% of all complaints
★★★★★ "Energy. This is actually such a great game but it’s only a money gimmick.. Sadly the gimmick is so obvious because of the amount of energy it takes and how fast it’s used up. Essentially only allowing you to play for maybe 5 minutes at a time. If i…" - Dillian_foster1
7
"amount"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Energy. This is actually such a great game but it’s only a money gimmick.. Sadly the gimmick is so obvious because of the amount of energy it takes and how fast it’s used up. Essentially only allowing you to play for maybe 5 minutes at a time. If i…" - Dillian_foster1
8
"minutes"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Energy. This is actually such a great game but it’s only a money gimmick.. Sadly the gimmick is so obvious because of the amount of energy it takes and how fast it’s used up. Essentially only allowing you to play for maybe 5 minutes at a time. If i…" - Dillian_foster1
9
"watch"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Fun Game but awful on the energy scale. The game is interesting and has some fun with the puzzles but for each action to cost 20 energy when doing a puzzle is just insane. Up to the 40% completion mark the “energy” use seemed normal and was able to play without having to watch bu…" - thebestgameatthemoment
10
"until"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Was a favorite until it broke. This was such a fun app until it stops loading. I opened a ticket and was just told “some problems take time. Be patient”. That was months ago. How are new updates coming out when the app won’t even open?" - ColdFire8593
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Will Not Load
N:A
Fun but easily gets boring
Enjoyable game but because of the greediness of the developer the game easily gets boring to play. Energy prices are a scam and I’d rather find a better game to play.
Energy
This is actually such a great game but it’s only a money gimmick.. Sadly the gimmick is so obvious because of the amount of energy it takes and how fast it’s used up. Essentially only allowing you to play for maybe 5 minutes at a time. If it wasn’t for that, you wouldn’t be able to beat this game. I have purchase energy several times but won’t again due to the developers obvious money hungry scheme.
Was a favorite until it broke
This was such a fun app until it stops loading. I opened a ticket and was just told “some problems take time. Be patient”. That was months ago. How are new updates coming out when the app won’t even open?
Cheats
Takes my hints and doesn’t show me anything. Then how fast the energy goes out. I’m uninstalling this app.
Fun, BUT…….
The game is fun to play, but at a certain point the energy runs out and every little thing uses energy. Either you PAY, or the game creeps to a snails pace waiting for energy to renew which takes away all the fun and leaves you with nothing but frustration.
horrible
it never let me move the little mouse thing and it has horrible graphics
Fun Game but awful on the energy scale
The game is interesting and has some fun with the puzzles but for each action to cost 20 energy when doing a puzzle is just insane. Up to the 40% completion mark the “energy” use seemed normal and was able to play without having to watch but 2 ads. Hit 50% completed and BAM every freaking puzzle becomes a 20 energy use click…oh you want to click that piece sorry you need 20 energy to do that so come back after an hour or spend money….i get the idea is to make money but if we’re watching ads your company is already making money off my phone data you sell and the add I watched…
Black screen
Game won’t load, just get a black screen. Tried deleting and reinstalling, no change.
Running out of Energy
I would like this game a whole lot more if this wasn’t a money grab….you run out of energy so fast and the only way to get more to play longer is if you put an insane amount of money into the game! I’m all for free games doing ads, but if it only gives you an extra five minutes on top of the 15 you play, it’s annoying. Deleted immediately and will NEVER download again!!
Energy runs out too fast
It’s hard to complete tasks when you’re constantly running out of energy. Then you have to wait until it reloads which takes a whole day for about 25 mins of play. You have the option to watch an ad but that gives you enough energy to complete like .25-.50% of a task. Otherwise the game is awesome but not worth the frustration or having to wait to play unless you spend actual money to buy more energy.
Brilliant Story Ruined by a Predatory Energy System
I want to love this game. The mystery is genuinely captivating, the art is great, and the gameplay is addictive. However, the monetization model is so aggressive that it makes the game almost impossible to enjoy without spending an unreasonable amount of money.
The Energy Cost: One or two actions can wipe out your entire energy bar (20 energy).
• The Wait Time: After 20 energy is gone, you have to watch an ad for a tiny refill or wait hours just to play for another 30 minutes.
• The Cost of Play: I spent $10 for 300 energy, and it was gone in 2 hours. I ended up spending $40 in a single day just to keep the momentum of the story going.
There isnt a way to earn meaningful energy through gameplay. It feels less like a game and more like a toll road where the prices keep going up.
Message to the Devs:
You have created a fantastic world, but you are punishing your most engaged players. People are willing to pay for quality content, but $40 a day is more than the cost of a AAA console game. Please balance the energy costs or provide more ways for loyal players to earn energy. Until then, I can’t recommend this to anyone unless they have a massive budget to throw away.
The Energy Cost: One or two actions can wipe out your entire energy bar (20 energy).
• The Wait Time: After 20 energy is gone, you have to watch an ad for a tiny refill or wait hours just to play for another 30 minutes.
• The Cost of Play: I spent $10 for 300 energy, and it was gone in 2 hours. I ended up spending $40 in a single day just to keep the momentum of the story going.
There isnt a way to earn meaningful energy through gameplay. It feels less like a game and more like a toll road where the prices keep going up.
Message to the Devs:
You have created a fantastic world, but you are punishing your most engaged players. People are willing to pay for quality content, but $40 a day is more than the cost of a AAA console game. Please balance the energy costs or provide more ways for loyal players to earn energy. Until then, I can’t recommend this to anyone unless they have a massive budget to throw away.
Sentiment summary
93%
Positive (4-5★)
4%
Neutral (3★)
3%
Negative (1-2★)