Review Insights · App Store
UP Faith & Family
UP Faith & Family · 10,612 ratings · ★ 4.6
4.6
★★★★★
10,612 ratings
🎯 Build a better version
Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cancel"
5 negative reviews mention this · 50% of all complaints
★★★★★ "Hudson & Rex. You say you’re a Christian channel so why are you acting like a hypocrite? I don’t like the way you’ve changed the show. Why did you fire the actor that played Charlie he had cancer he’s doing well so let him back. It’s a better show for it…" - netswan58
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Mrs
It sends you to the web for everything
Hudson & Rex
You say you’re a Christian channel so why are you acting like a hypocrite? I don’t like the way you’ve changed the show. Why did you fire the actor that played Charlie he had cancer he’s doing well so let him back. It’s a better show for it. The way you did season seven wasn’t good either the shows were OK but I’m sorry it’s better with Charlie. I understand he had to take some time off, but he’s better now so let him come back or cancel the show.
Viewing
There is no why to tell which shows you already watched.
They should mark somehow at the episode you watch,
When I watch episodes and then come back you have no idea where you left off!
They should mark somehow at the episode you watch,
When I watch episodes and then come back you have no idea where you left off!
No customer service
Can’t find the number to cancel or to reset a password
Annoying
Won’t let me cancel my subscription
Not user friendly
Don’t like the lack of customer service.
Can’t cancel
I have cancelled my subscription and I’m still being charged Make it stop!
Not user friendly
Sorry but I’m frustrated beyond belief
Cancel
I canceled this app twice but they continue to take payment no way to get support help.
Cannot get app to login tv.
Lousy app to watch on different devices.
Sentiment summary
89%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)